Part Location Diagram of W10920279 Whirlpool RELAY-STRT
See part 19 in the diagram
Replacing your Whirlpool Refrigerator RELAY-STRT
( Grid squares measure 1x1 inch )
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RELAY-STRT W10920279

 Fits your JCB2388ATW!
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6 Reviews

Rated by 11 customers 

A Bit Difficult 

15 - 30 mins 

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$ 67.12
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PartSelect Number PS11770133
Manufacturer Part Number W10920279
Manufactured by Whirlpool
Product Description

RELAY-STRT Specifications

This is a push-on start relay for your refrigerator. It attaches to the compressor and starts it by briefly boosting it. It will then shut off as soon as the motor is up to the required speed. You may need a new relay if your appliance is too warm or will not start. The tools you will need to make this repair include a flat-blade screwdriver and a pair of needle-nose pliers. This start relay measures to be just over one square inch.
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Part Videos

Replacing your Whirlpool Refrigerator RELAY-STRT

Replacing your Whirlpool Refrigerator RELAY-STRT
Troubleshooting
This part fixes the following symptoms:
Will Not Start | Fridge too warm | Freezer section too warm | Clicking sound
This part works with the following products:
Refrigerator.
This part works with the following products:
Whirlpool, Kenmore, KitchenAid, Maytag.
Part# W10920279 replaces these:
2183454, 2213767, 2262185, 61003115, 61005504, W10919578, WP2262185
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Customer Reviews
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Customer Repair Stories
 Average Repair Rating: 3.4 / 5.0, 11 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Fridge won't start
When you plug in the fridge it will begin to make noise, but never get cool. When you open the door it will stop and will not turn back on.

RELAY-STRT (PS11770133) is listed as one that can fix the problem, but the installation video does not match my fridge.

I've replaced the capacitor (PS11757023), the compressor start relay (PS11740412), and condenser fan (PS1957416) and none of them have fixed the problem.

I really don't want to throw this fridge out. Please help! justin@jplt.com
Other Parts Used:
RELAY-STRT Bi-Metal Defrost Thermostat Compressor Start Relay Condenser Fan Motor Kit
  • Justin from BROOKLYN, NY
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
2 of 2 people found this instruction helpful.
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Fridge won't start
When you plug in the fridge it will begin to make noise, but never get cool. When you open the door it will stop and will not turn back on.

This part is listed as one that can fix the problem, but the installation video does not match my fridge.

I've replaced the capacitor (PS11757023), the compressor start relay (PS11740412), and condenser fan (PS1957416) and none of them have fixed the problem.

I really don't want to throw this fridge out. Please help! justin@jplt.com
  • Justin from BROOKLYN, NY
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
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was not staying cool
removed old parts checked connections replaced parts did not fix problem
Other Parts Used:
Capacitor RELAY-STRT
  • Judy from E GALESBURG, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
1 of 4 people found this instruction helpful.
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Refigrator was not coolling
Pull the refigrator out, unscrew the back plate and the pull the relay & overload out; and put the new one in. It was that simple. The video actually helped me a lot too.
Other Parts Used:
RELAY-STRT Overload
  • Mansoor from Westbury, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
15 of 20 people found this instruction helpful.
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fridge ouit cooling
where the wires crossed at the start relay, 20 years of vibration allowed them to short out and burn out the start relay ..since i have 2 identical fridges i switched the run capacitor to determine it was'nt bad too...ordered a start relay wednesday nite and got it friday morning...cold fridge by noon...good service and the part was exactly the same as the original....
  • danny from adelanto, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
9 of 17 people found this instruction helpful.
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stopped running
replaced overload, but the start relay looked different, and wasn't sure how to replace it.Unit is now running
Other Parts Used:
Overload RELAY-STRT
  • Steven from Mobile, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
13 of 28 people found this instruction helpful.
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Refrigerator stop cooling
I was about to waste $1000 on buying a Refrigerator. Took 1 mins to search on google "Refrigerator doesn't work". Found a video on youtube, showed a step and step video to solve my problem. Order the part $50 and it took me less then 5 mins to install it. =)
  • kelly from glen allen, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
23 of 29 people found this instruction helpful.
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Refrigerator would not cool, start relay was shot.
I ordered the three parts from the diagram for my model. The new relay was not at all similar to the old one (3 connections instead of 2, new cover. Seareching for about an hour on the web I found some blogs that helped. In case anyone else asks, here is the answer. The old relay had two connections - white wire to one and 2 orange wires to the other. The new relay had three connnection - they are numbered on the relay, attach as follows - White to #3, orange from capacitor to #2, orange from harness to #1. Blue stays with overload. I am surprised that the so-called experts had no idea what to do, but a simple homeowner was able to figure it out!! Fridge works perfectly now..
Other Parts Used:
Overload RELAY-STRT Terminal Cover
  • Michael from Carlisle, PA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    15 - 30 mins
83 of 94 people found this instruction helpful.
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Compressor not working
Extremely easy install. Just popped off the cover located on the side of the compressor. Noted placement of the wires on the overload and relay. Took a small screwdriver to slide both from the electrical pins on the compressor...take care doing this. Unplugged the wires, plugged the new components to the wires and installed to the compressor. Plugged in the frig and the compressor came on. Not sure why these went out to begin with but the fix was extremely easy and saved me the expense of a repair man.
Other Parts Used:
Overload RELAY-STRT
  • Terry from Knoxville, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
12 of 13 people found this instruction helpful.
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refrigerator stopped cooling, otherwise fine
Well first of all, I was afraid that the compressor was shot and I'd need a whole new refrigerator (ack $1000!!!). After googling/reading, I figured out that the starter relay mounted on the compressor was burned out. (loud click as thermal cutout shuts down compressor.) So, I ordered a replacement part, overnight shipping. Unfortunately, this was on a Friday night, so I had to figure out how to keep the fridge cold all weekend (til Tuesday). I'd already moved frozen stuff to a chest freezer, but the inside of the fridge compartment was now nearly warm at this point, so I got 10 lb of dry ice. That got things cooled down initially. Well, turns out that with a short piece of wire, you can momentarily jump across the terminals of the relay and kick start the compressor. It then runs until either the defrost cycle stops it or the thermostat kicks it off. Anyway, all weekend, every six hours or so, I turned off the fridge for a minute to cool down the overheated, stalled compressor, then turned it on and jumped the terminals to start it up. Kind of a pain, but saved lots of food. Overall, the $30+$30 (shipping) for the part saved me from having to get a new refrigerator, so I'm quite pleased. I've used Part Select many times now. Very fast service and shipping, great website/database. I shop around and every time end up buying from them again.
  • Roger from Bethesda, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
48 of 58 people found this instruction helpful.
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Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

15 questions answered by our experts.
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Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Dan
June 10, 2019
I can't find the start relay on my fridge...could it not have one?
For model number gs6shaxms00
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Hello Dan, thank you for your question. Every fridge compressor has a start relay and an overload. Sometimes they are made into one part or available separately. Your start relay is under the black square cover that is mounted to the side of the compressor. You can replace the start and overload as a combination by ordering PartSelect Number PS11740412 or the start device by itself, by ordering PartSelect Number: PS11770133. There is also an installation video that will show you how to access and replace the start device. That can be found by searching the pt number PS11770133. I hope this helps!

8 people found this helpful.

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LAC
February 28, 2019
After i replace the relay my refrigerator stop working how can i do next
For model number 10656926600
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Hello Lac, Thank you for contacting us. I suggest checking the following parts: PS11757023 Capacitor, and PS993073 Compressor Start Device Kit. Have a great day!

3 people found this helpful.

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Randy
July 8, 2019
Is there a video or written instructions to replace the relay strt
For model number ET2AHTXMT00
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Hello Randy, Thank you for the question. Please see the link below for a video. Hope this helps! https://www.youtube.com/watch?v=sWCVeKaNPKY

1 person found this helpful.

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Chris
July 12, 2019
I test for resistance on my start realy and only got 7.1 ohms is that normal and what should be the reading? Thanks
For model number gr9fhkxps01
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Hello Chris, thank you for your question. Unfortunately, we do not have the reading specs for this unit. But we do have instructions to test. Find the "s" and "m" plug-type terminals and the "L" slip-on terminal. Position the relay on the floor, counter or table so the "s" and "m" terminal are facing down. Insert the multi-tester with one probe on each of the "s" and "m" terminals. Set the tester to zero ohms. Turn over the relay and after a clicking sound the reading should change to "infinity" if the relay is functioning. Turn the unit over again and place one probe from the "s" terminal to the "L" terminal. The tester should read "zero" again and when the relay is turned over, there should be no change in the reading if the unit is working properly. If it isn't, you'll need to replace it. I hope this helps!

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John
September 9, 2019
This model has been sitting in storage for 5 years after working ok previously in the home. After installing the unit in my home, the lights and compressor fan works, but unit does not cool. What should i look for. Would the relay-start unit need replacing or should i look for something else?
For model number 106.57039601
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Hi John, thank you for your question. When you are having temperature problems in your fridge, there are a few parts that could cause the issue. You can use a multi meter to test most of the parts. Make sure you cut power to your appliance before doing any repairs or tests. First you should test your defrost thermostat. Place the thermostat in ice cold water for 2-3 minutes after removing it from your appliance. It should be reading 0 ohms to be working correctly. Another part to check would be your defrost heater. Remove it from the appliance. It should be reading anywhere between 0 - 50 ohms to be working. You could check your temperature sensor. To find the correct reading for this part you will have to refer to your tech sheet that comes with your appliance. You can usually find this tech sheet behind the bottom grille of your fridge on either the right or left side. These are the most common parts that cause this issue in your appliance. So it is suggested you check them first. I hope that helps. Good luck with your repair.

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Samantha
October 30, 2019
My mother has this model refrigerator and it's very confusing. She is having problems with the freezer one day it is working like it should and the next day she looks and her ice is melting and then later on in the day it will start working again. This has been going on probably around 3 weeks now. She has to put her food in the chest freezer until this freezer is fixed. I ordered the capacitor that she will receive this friday but i was wanting to know if you know of anything that could be causing this to happen ? It's like it has a shortage . Lights and the refrigerator side all work. Any information will be appreciated.
For model number ed5lhextd00
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Hello Samantha, thank you for inquiring. In addition to the Capacitor, you will want to consider either the Thermostat, part number PS11739232, or the Bi-Metal Defrost Thermostat, part number PS11750673 for your refrigerator. Good luck with your repair!

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Wilford
October 11, 2022
Hi, I need to replace the Start Relay and the Start Cap on this model. Due to clicking, but everything works fine. Bought in 2009. How do I know if this model uses the two separate items (W10920279 , WPW10662129) or do I need the combo part relay/overload item ( WPW10189190)? It makes a difference if I get into the back and find out I have to order aan additional part. I am 70 and cannot do the repair but one time to complete. I saw all the Fix-It videos (Great job by the host) and saw this as an easy fix IF you order the correct parts first. Please respond as I don't know how long this will keep running. I cannot afford a new ($1700.00) reefer. Thank you Very much......Gene MD
For model number MSD2550VES00
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Hello Wilford, thank you for your question. For your model you would use the WPW10189190 Relay and Overload Combination- our part number is listed as PS11749877. We hope this helps.

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Frederick
August 1, 2019
My Whirlpool fridge has an embraco compressor, and the part i need is the start/run relay (fsp 1108143) which i copied directly from the part. I'm in a quandary as to whether to order that part or else the Whirlpool part (wp2262185). My suspicion is to go with the former, since i feel the compressor has been replaced somewhere along the line, hence the original Whirlpool part isn't the one to order. I don't know the history of the appliance, since we adopted it when we bought the trailer in 2017. Thanks....frederick
For model number ET14JKYSN02
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Hi Frederick, thank you for your question. Neither of those parts you have there are what is listed underneath your model number directly. You want to go by the information found underneath your model number because that is all the current and updated information directly from your manufacturer, and we can guarantee you that the part you are getting will be correct. The run capacitor on your compressor is discontinued however the start relay is still available. Good luck with your repair.

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Related Parts:
Christian
July 11, 2019
How I can test the realy strt?
For model number GR9FHKXPS01
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Hello Christian, Thank you for the question. You will need to check for continuity with a multi meter. Hope this helps!

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Dora
April 23, 2019
I have an Admiral refrigerator, model asd2123drw, and need to replace the relay. The relay part number is 4sp1034 and i am unable to find this part number. Will part number w1092079 work as a replacement?
For model number ASD2123DRW
PartSelect logo
Hello Dora, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11770133. Hope this helps!

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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11770133
Manufacturer Part Number: W10920279
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