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23 of 29 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
Tools
CustomerLinda from Laguna Niguel CA
Latch pops open on door during cycle...
Replaced strike plate...but may not have needed it ...He used a screw under the front of the strike plate as a wedge to increase tension...He said this has happened to this model before and an old tech told him about this fix... It must be a defect in the model that after a while the strike plate needs more tension..sent unopened ,unused parts back
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12 of 17 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsScrew drivers
CustomerMartin from Raleigh NC
Door pops open easily
We have been living with this problem for a couple of years. My wife resorted to leaning a chair with a bag of potatoes against the door. As time went on, she had to use heaver and heaver potatoes. Soon, nothing would hold the door shut. As a last resort (after calling Kitchen Aid and finding out my extended warranty that was paid for 5 years wouldn't cover the repair due to some technicality), I decided to try and replace all three items that could contribute to the door not staying shut. The Strike Plate, Door Latch and Door Seal. Parts were easy to find on the web site and delivered from PartSelect in record time. The installation was fairly easy. I loosened the star head screws holding the Stainless outer front panel to the inner panel. These are located all around the inside of the door. The Stainless front panel then separated a bit, like a "V". I didn't completely remove the front panel as there seemed to be some wires connected that I didn't want to mess with. So I just tilted it forward and reached inside to remove the 2 screws holding the door latch. Replaced it and the door seal. Removing the strike plate required slipping a knife under the plate and releasing the spring prongs from he sides. It all seemed very intuitive. Even though we were expecting to be dishwasher shopping the next day - The door stayed shut and has worked great now for a month.
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5 of 6 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:30 - 60 mins
ToolsScrew drivers, Socket set, Wrench set
CustomerRobert from Coral Springs FL
Door pops open when running
I changed the Springs,Cables,Hinges (both) also changed both latches one on the door and the striker on the top of the tub. Problem still exists. Call worldpool today they never heard of this issue but if you google kitchenaid Dishwasher door pops open you get all kinds of hits.. You guys were great no problem with the parts..
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5 of 7 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsScrew drivers
CustomerJoseph from Gilroy CA
Unit started only intermittently and then finally fail to start at all.
Unplugged unit from power source.Removed the screws fastening the interior panel to the door. Removed latch assembly from the door after disconnecting two wires to the microswitch. Removed microswitch from the latch assembly, then installed same microswitch in new latch assembly. Re-connected wires and re-installed latch assembly. Re-installed interior panel with screws. Re-connected unit to power source. Tested unit. Has started reliably ever since.
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2 of 3 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsNutdriver, Pliers, Screw drivers
CustomerDavid from New Baltimore MI
Door would not remain closed stopping the cycle.
After replacing the door latch which was not faulty I learned fron a local appliance repair company the door was distorted as a result of an earlier failure of the cable assembly breaking. The door opened with such great force hiting my leg and apparently distorted the door or machine frame. The fix was to bundle a towel and place it between the door and dishwasher sides, one at a time, and forcing the door in a closing direction to bend the door and frame. After several attempts the door now closes well and remains shut during the cycle.
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2 of 5 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsScrew drivers
Customerchris from Novato CA
Lights flashing, wouldn't turn on
First changed motherboard and door switch, which didn't fix the problem. Inspected door latch and saw that one of the tabs was broken. Replaced latch and problem solved.
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