This pump helps expel water from the washing machine and is activated after the spin speed is maintained for a specific period of time. If you notice that your washing machine will not drain, there is a good chance that you will have to replace the drain pump. The drain pump is located inside the washing machine, near the bottom. To access the drain pump for this repair, you will need to remove the front panel. Before you begin this repair, be sure that the power source is disconnected and the water source is shut off.
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Part Videos
Replacing your General Electric Washer Drain Pump and Motor Assembly
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Surchand K - February 21, 2024
Verified Purchase
Install was quick and easy and worked just as expected
Replaced the pump in an older machine that first started leaking from the front of the washer after every cycle and eventually it stopped draining completely.
The original pump looked nothing like the new one but the mounting points lined up just fine, the power contacts were in the same place along with the suction and discharge ports. swapped the pumps and ran a cycle and everything worked out just fine.
I did have to release the power wiring harness that was strapped to the washer body - otherwise the harness would have been under a lot of tension - the harness did reach just fine with enough room afterwards.
★★★★★
★★★★★
CARL E - December 30, 2023
Verified Purchase
Washing Machine Not Draining All Water
The symptom of the failed Drain Pump Motor was manifest with noise and
the loss of the pumping action sound you can hear from a good working unit.
With this failure, the clothes would come out dripping wet when the washing machine finished its run.
I replaced this bad unit with a new Drain Pump and Motor I received.
This resulted in my washing machine running like new again.
To replace unit, the washing machine mechanic, that's me (DIY), must
have a locking pliers or equivalent to securely grab the two coil springs
used for machine water removal hoses. Once the coil springs are removed,
the new unit is then installed using the same springs. This can be very
tedious. Use the lock pliers to open and keep the spring 'locked' open.
Put one spring in over the top hose 1st then over the unit hose receptacle
of new part. Do not release the 'lock' until the spring is centered correctly onto the receptacle. If not correctly done, leaks will result.
Do the same for the other hose and you are done. It may help to put bracket on first with a few turns of the mounting screws but leaving the bracket loose before installing the hoses. Enjoy your repairs well done.
★★★★★
★★★★★
Rose-Anna B - May 30, 2023
Verified Purchase
Right part, easy enough install
Part fully functional, install easy enough. Minor struggle with hose clamps. I'm just a DIY homeowner and between the part being correct and the videos, I was back in action in no time.
★★★★★
★★★★★
Dean M - June 17, 2022
Verified Purchase
Great part
Took 5 minutes to replace worked great
★★★★★
★★★★★
Crystal F - August 16, 2021
Verified Purchase
Easy fix
The part came fast and was in good condition
★★★★★
★★★★★
Vincent N - April 14, 2021
Verified Purchase
Drain pump
Drain pump
★★★★★
★★★★★
Charlie J - July 7, 2020
Verified Purchase
Drain Pump did the trick
The drain pump was easy to install, got my washer spinning and draining as it should - happy!
★★★★★
★★★★★
James W - May 20, 2020
Verified Purchase
Part arrived on time and as promised.
The new part was installed and my washing machine is back up and running like new. Thanks
★★★★★
★★★★★
Donny D - May 7, 2020
Verified Purchase
Pump
I was not able to talk to an expert because of the corvid 19. I ordered the part that the Q and A suggested. It did not fix the problem and know it is installed. So I can’t return it. I ordered a timer I hope that fixes the problem. I wish I could have talked to someone.
★★★★★
★★★★★
RICH R - April 17, 2020
Verified Purchase
Brand new part and worked as expected!
The part was as advertised and was shipped fast. My washing machine is back to normal. Thank you PartSelect!!
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Customer Repair Stories
Average Repair Rating: 4.0 / 5.0, 83 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Washer would not drain / Agitator noisey
Disconnect electrical cord from outlet . Removed Front panel of cabinet , removed water from tub with my shop vac , disconnected hoses and electrical connections to pump , removed the two 3/8 bolts that secure pump to bottom of cabinet and removed the pump . Replacement of pump was exactly everything in reverse only hoses went on first. A
... Read moregitator only required a small tug which exposed the 7/16 bolt that secures the agitator coupling . A simple remove and replace operation paying attention to the ribs which align to the channels inside the agitator . A small push locks it into place . Finish with replacement of front panel of cabinet.
If you follow the video that part select provides you will be just fine.
Charles from SHIRLEY, NY
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Socket set
1 personfound this instruction helpful.
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Water not draining out of the washing machine
The front panel has to be taken off to access the washing machine pump. To do this I used a putty knife I inserted the putty knife in the slot at the top of the front panel where it meets the top of the machine to release the clip that holds the panel in place. Once the panel is off the pump is mounted to the bottom of the machine with tw
... Read moreo screws. There are also two hoses attached to the pump that need to be taken off. Before you do this you have to get as much water out of the machine as you can to minimize the amount of water that will come out when you disconnect the hoses. My recommendation is to replace the spring type hose clamps the manufacturer uses with a screw type hose clamp. These are much easier to put back on once the hoses are in place. You are not fighting the spring clamp while trying to put the hose on in a confined space. Then put the front panel back on. This may take about a half hour if you do not have too much clean up because you didn’t get enough water out of the machine.
Read less
David from SAINT CLAIR, MI
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
2 of 2 peoplefound this instruction helpful.
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Washer was stalling in rinse cycle and not draining
Removed the front of the washer, screwdriver used. Disconnected the electrical wires from the pump. Removed the two bolts from the water pump bracket, socket wrench used. Disconnected the pump to exterior drain hose, plumbers wrench used to loosen tension clips. Drained all the water out of the washer tub, not easy not very neat. Dis
... Read moreconnected the washer tub to water pump drain hose. Removed debris that was in the hose. Then connect the hoses to the new pump, bolted the bracket back in place, put the front of the washer back on.
Read less
Stephen from RIDGE, NY
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set, Wrench (Adjustable)
1 personfound this instruction helpful.
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would not drain
Watched the video, good video. But instead of taking the bolts out first, it's easier to remove bolts last, to give support to remove the hoses.
Terry O. from Pie Town, NM
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Socket set
1 personfound this instruction helpful.
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Water wasn't being pumped out.
The pump would stick and not pump the water out from time to time. I have removed the pump before and cleaned it so to replace it wasn't much different for me. The instructions on the web site were pretty straight and easy to follow.
Richard from Ridgeland, MS
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers, Socket set
1 personfound this instruction helpful.
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Clothes were still Wet after Spin Cycle and I could smell something burning like Electrical type smell.
Unfortunately this did not solve my problem. After further inspection I still have the burning smell and the washer cuts off after it Agitates for a few seconds then in a minute or so it will Agitate a few more seconds and then cut off again. I also replaced the control panel still have the same problem. I would say it is the motor but th
... Read moree motor works fine in Spin Cycle. As for the Pump replacement it is very simple just follow the instruction Video on this site and 15 minutes later your new pump is installed. I will keep the pump since my new Washer uses the same part. P.S. The burning smell is not coming from the belt. It's almost like some kind of circuit protector is tripping and then a few minutes later it lets the washer start again.
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Mark from Keithville, LA
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Socket set
1 personfound this instruction helpful.
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Washing Machine Pump
The website was tremendous. Everything was right there, easy to understand. The 'repair' video was outstanding; made it sooooo much easier. Would use this site over and over again (but hope I don't have to use it that much! lol).
My wife calls me and says that the washer is not draining water so I was like "great"...here goes more money. After I tried draining, cleaning, checking for leaks, I looked up possible causes and came across the water pump. I have bought from parts select and I love this website so I jumped on here, found the causes, diagram, installatio
... Read moren videos, and cheap parts. Added to cart, paid, and was here in about two days. I disconnected the electricity, opened the front lid, took off the two hoses, unscrewed the pump, swapped in the new one and hooked it back up. The washer works like new, took me about 10 minutes. Thanks Partselect!!!!
Read less
Jesus from Casa Grande, AZ
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Wrench set
1 personfound this instruction helpful.
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Questions and Answers
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34 questions answered by our experts.
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Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Dennis
September 19, 2017
Water drains as it tries to fill. Turn off the switch, the draining stops. Turn on the switch and the water drains as it tries to fill again.
For model number GLWP2000M0WW
Hi Dennis,
Thank you for the question. The first thing to check is your washing machine drain hose,it might be pushed too far into the stand pipe in the wall. There needs to be an air gap and if the drain hose is pushed too far in there is no air gap. This creates a vacuum or siphoning and the water is siphoned out of the tub as it fills with water. There needs to be a bend at the apex of the drain hose. It needs to be above the height of the wash tub.
Hope this helps!
24 people found this helpful.
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Michael
October 1, 2017
When it comes to the spin cycle, the washer will not spin to help eliminate the excess water out of the clothes, it drains but will not go into the spin cycle.
For model number WJRR4170G1WW
Hello Michael, thank you for contacting us. You will want to test the door switch/latch as a faulty one can prevent the washer from spinning. Also it could be the drain pump and motor assembly. Good luck with the repair!
14 people found this helpful.
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Tom
September 21, 2017
Twice the washer wouldn't drain. I would come back later and try the drain cycle and it would drain. My wife thought she smelled something like it was burning. I heard it yesterday and when it came to the drain cycle it didn't sound right. Looked inside it was not draining. Took all the clothes out and tried multiple times to drain with no luck. Tried this morning and it drained but was slow on getting started. I'm thinking of replacing the pump.
For model number GTWN4000MWS
Hi Tom,
Thank you for your question. It does indeed sound like you would have to replace your drain pump and motor assembly. Good luck with your repair.
11 people found this helpful.
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Megan
October 7, 2017
Decided to wash a few pillows last night when my washer started making horrible sounds when i looked in i saw that one of the pillows had a tare and there was stuffing every where. I opened the washer up and i'm assuming the stuffing has gotten lodged into the motor because it is no longer moving now my washer will not drain or spin. My question is what other repercussions could this stuffing have what else could or probably has broken? Should i just but a new dryer or just buy the motor?
For model number WCSR2070TBWW
Hi Megan,
Thank you for your inquiry. It is possible that the stuffing has gotten into the pump and the hoses and you will need to check them. I hope this helps. Thank you and have a great day!
7 people found this helpful.
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Claudio
November 12, 2017
Hello, my washing machine is operational and nothing new has changed on how I do laundry (water temp., detergent, etc). The last couple loads the clothes smell bad, like stagnant water.The clothes drum is empty of water but I'm assuming some water is remaining in machine an thus the stagnant water smell ? Would a new pump take care of this ? Thank you for your time.
For model number WHDRR418E1WW
Hi Claudio, Thank you for the question. I would check to see if any small items (socks ect.) have got in between the basket and drum or under the agitator base.Also make sure the drain hose is not clogged.You can try to run your washing machine empty on the hot wash setting, with some baking soda and 2 cups of vinegar, to thoroughly flush out mildew and dirt residue between the basket and the tub. Again, running another quick rinse cycle afterwards, also at a high temperature will ensure no vinegar remains for your next load of laundry.If the smell stays I suggest replacing the pump. Hope this helps!
6 people found this helpful.
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Bob
December 17, 2018
Our washer fails to drain even though the pump seems to be running. Could there be an obstruction or blockage? Where would i look for blockage?
For model number Model GTWN4250MIWS
Hi Bob,
Thank you for your question. If the washer is not draining, the majority of the time the issue is the drain pump. If it is clogged with debris, you will need to inspect it. There are some parts that you will need to check to see which ones are causing the issue. You will need to check the drain hose, the belt, the pump to cabinet drain hose, the lid switch and the pump to tub inlet drain hose. I hope this helps. Thank you and have a great day!
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Marc
July 11, 2019
Does part number wh23x10030(drain pump) fits on my model..if not would you give me the part number please..
For model number GJSR2080T2WW
Hello Marc, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS8768445. Hope this helps!
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Joe
August 13, 2019
Resubmitted with model number
Washer doesn't drain. door switch works. correct volts from wall to pump leads. 11 ohms on pump. impeller spins and clear. in take and outflow lines are clear. some burning smell. humming.
any idea, this being so electronic, where to read fault codes?
For model number WJSE4150B2WW
Hello Joe, thank you for writing. We have information for GE fault codes at the following link: https://www.partselect.com/JustForFun/GE-Appliance-Fault-Codes.aspx. When testing the Drain Pump with a multi meter, it should read at about 16 ohms, and 120 volts to be working correctly. You may have a faulty Drain Pump. This part number PS8768445 is the correct replacement for your model. I hope this helps and good luck with your repair!
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Gary
October 18, 2017
Is this the correct pump for my appliance?
For model number WPSE4200A0WW
Hi Gary,
Thank you for your question. This is the correct part for your model information. Good luck with your repair.
3 people found this helpful.
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Lisa
November 21, 2017
What color goes on what side when putting on the pump. Plugging it back up? On the top of those plugs how are they arranged also they are both yellow?
For model number WBSR3140D5WW
Hi Lisa, Thank you for the question. I suggest watching the video on how to install this part,you should find it helpful. Good luck with the repair!
https://www.youtube.com/watch?v=L3V8a6NCxns
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