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15 of 18 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerScott from Manville NJ
Original turntable coupler shaft broke in two pieces
I was able to simply lift the broken turntable coupler from the bottom of the microwave. The smaller broken piece fell inside the body of the microwave. I tried unsuccessfully to retrieve it. When the new part arrived, I simply snapped it in place. Everything works good as new!
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7 of 8 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerKerry from Davis Junction IL
Turntable wouldnt turn,and light sockets were cracked and brittle.
turntable coupler was an easy switch from inside the cooking area(pull out and push in the new part).The light sockets were accessed by removing five screws under the microwave,lowering the panel and replacing the light sockets(one screw in each and two electrical plugins)simple....
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4 of 6 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerEric from CINCINNATI OH
Turntable coupler broke due to plastic wrap getting tangled
Turntable coupler broke due to plastic wrap getting tangled, top part came out easy, other piece that broke did not come out so easy. Placed used stocking over shop vac end and vacuumed out broken piece, replaced with new coupler. Done.
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2 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerJohnnie from Dayton TX
Turntable would not turn
Ordered and replaced turntable coupler. Still didn't work.
Ordered turntable motor. Left bottom of microwave open for motor to arrive since the parts are shipped so quickly. Sure nuff parts arrived 3 days later, replaced and walla walla fixed in 10 minutes. Simple, simple.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerDonald from Raleigh NC
Turntable motor burnt out
lowered bottom panel, unpluged turntable motor, unscrewed one screw. replaced old motor with new alinged turntable button. repluged motor wire and finished.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerTommy from West Chester OH
Turntable quit turning
I removed the broken turntable coupling and popped on the new one. Simple as that. It was a 2-minute job.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerMark from Helena MT
Microwave turntable wouldn't turn.
Removed broken coupler hub and pushed new hub on shaft. Make sure to align the new hub correctly when pushing on to shaft. Repair took less than 1 minute.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsScrew drivers
CustomerTerry from Cutler ME
Micro turntable would not turn
Removed the screws in bottom of unit. Dropped down bottom and removed turntable motor mounting screw. Removed motor and replaced broken Coupler TT Hub from inside unit. Reversed procedure and rectified problem.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers
Customertodd from clinton IL
Turntable in microwave stopped
First I removed the 5 screws holding the vents and lights on the range hood. Dropped down the panel to the range top. Removed power connector on drive motor and checked for voltage when microwave was running. I had the required 21 vac for the motor to run. Tried to remove motor the hard way and found a screw on the back side after trying to remove the tray hub and broke it because there is tab on it. With the screew holding the removed the motor came right out and the hub did not need to removed. The new parts slipped right in. Thanks for your very quick service.
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:Less than 15 mins
ToolsWrench(Adjustable)
CustomerPatricia from Smithtown NY
Replace turntable coupler on microwave
Piece did not fit as well as old piece needed to take off a small piece to make it fit. Once it was in the turntable worked again
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerShawn from Chesterfield VA
Turntable would not turn
First I removed the bottom of the microwave, exposing the motor for the turntable. i then took the motor loose and removed the broken plastic coupler. I then put the new one in and re-attached the motor and bottom of microwave.
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsScrew drivers
CustomerDavid from San Diego CA
Microwave turntable stopped turning
1. Turned off circuit breaker for microwave.
2. Removed screws holding the bottom cover of the microwave; cover is hinged at the back, so it dropped open and stayed out of the way.
3. Unplugged turntable motor and removed screws that hold turntable motor in place.
4. Pushed broken pieces of the plastic turntable coupler out of the way (hole for motor's axle not big enough to remove them).
5. Put turntable coupler into hole in bottom of microwave interior, held it in place while putting the motor axle into it from below.
6. Replaced screws holding turntable motor in place, plugged in motor's electrical connector.
7. Closed bottom cover and replaced screws that hold it in place.
8. Switched on microwave circuit breaker.
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerPaul from Watertown WI
The coupler shaft broke.
When you put a rectangular pan on the turntable in the microwave, the tumbler coupler stops and the steel shaft on the motor keeps going and brakes the plastic shaft on the coupler. The fix, 5 screws on the bottom of the microwave drop the cover. One screw on the motor, drops the motor, just to see the problem. Disconnect power to the motor temporarily. You really don't need to take the motor out if you know how the coupler fits on the motor shaft. Put the motor back and drop in a new coupler from inside the micro, and it is done. Put the cover back on and you are set to go. Then don't put a non-rotating pan on a rotating turntable. A $5 part and $7 shipping is a lot better than a new microwave.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsScrew drivers
CustomerJudith from Clements MD
Turntable coupler broken
had someone else do it...he advised very easy to accomplish.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsScrew drivers
CustomerJoseph from Columbia TN
Coupler broke at shaft & motor seized
Removed 5 philip head screws from under panel. Under panel droped down exposing drive motor. Removed one drive motor screw, replaced with new motor at the same time lining up new coupler. Pressed together, reinstalled motor srew, attached wire coupling and tested. Worked fine. Reinstalled lower panel screws (5)and unit was ready to go. I ordered two of each units because I believe this to be weak link in the unit. It was only 2 years old, used little as I have another home. I recently installed a like unit (Hanging) and it was a breez. 4 srews properly placed, electrical cord hole properly drilled & ready to go in 45 minutes.
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