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PartSelect Number PS651211
This part works with the following brands: GE, Hotpoint & Kenmore.
This part fixes the following symptoms:
First I removed the bottom of the microwave, exposing the motor for the turntable. i then took the motor loose and removed the broken plastic coupler. I then put the new one in and re-attached the motor and bottom of microwave.
Help other customers find the most helpful instructions.
Were these instructions helpful?
When you put a rectangular pan on the turntable in the microwave, the tumbler coupler stops and the steel shaft on the motor keeps going and brakes the plastic shaft on the coupler. The fix, 5 screws on the bottom of the microwave drop the cover. One screw on the motor, drops the motor, just to see the problem. Disconnect power to the motor temporarily. You really don't need to take the motor out if you know how the coupler fits on the motor shaft. Put the motor back and drop in a new coupler from inside the micro, and it is done. Put the cover back on and you are set to go. Then don't put a non-rotating pan on a rotating turntable. A $5 part and $7 shipping is a lot better than a new microwave.
I have yet to receive my part and it has been 9 day now (I paid extra for 2 day shipping). But I did call and talk to a guy with your company and he was a big help. He got me the track number, date it was shipped from your offices, refund my some of shipping money and told me if I couldn't get an answer out of ups to call back and they would ship me another one. I would like to thank him for all the help. Great company and I would use again; UPS on the other hand.... Lamar Hughes
put in the new coupler and that was it
had someone else do it...he advised very easy to accomplish.
Replaced part with minimum effort.
Took of plate Pulled Coupler out saw it cracked. Though this must be it. I did notice the motor was working. Coupller came in, I snapped it in place. Good as New!!! Part came quick too
put new turntable coupler in
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