Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Alba M - January 28, 2024
Verified Purchase
Easy repair
The part was great and esay to install so happy that you so much
★★★★★
★★★★★
Don S - March 30, 2023
Verified Purchase
Fast fix
The part came in short order and the repair was simple. It works good.
★★★★★
★★★★★
Michael G - March 19, 2023
Verified Purchase
This is the second pump from PS
I have a WP HE washing machine. Last year (approximately) I changed the same pump, that I changed a week or so ago. Everything is functioning fine now!
I am a take it apart, kind of a guy, to see if I can figure out how something failed. The bad pump sit on my workbench a few days before I got to it. When I pulled the armature out of the motor, the entire cavity was full of water. Obviously, a cheap seal failed, and cost me the second $160 dollars.
★★★★★
★★★★★
John K - October 27, 2022
Verified Purchase
Perfect Fit
The part was exactly as described. It was an exact fit and very easy to install. The accompanying repair video was also very good.
★★★★★
★★★★★
Carol B - October 7, 2021
Verified Purchase
Good pump
The part arrived expeditiously. It was easy for my husband to install saving us bundles on a new washer. Washer working like new.
★★★★★
★★★★★
Rob M - August 6, 2021
Verified Purchase
Part arrived damaged, customer support not impressive
The part arrived quickly and was an identical match to the part being replaced, however the part arrived in damaged condition (the mounting bracket had a crack nearly all the way through it).
Customer response was unimpressive. I sent an e-mail and simply received an auto message directing to use a formal return process. This was disappointing, considering that I had paid expedited shipping for this part.
Instead of utilizing the formal return process, I was able to cannibalize the bracket from the failed part and the part worked successfully.
August 9, 2021
Thank you for your review. I’m sorry to hear that happened, we will be in touch soon to help fix this issue.
★★★★★
★★★★★
James E - June 14, 2021
Verified Purchase
Easy Repair part was find
The Part was in great condition but took longer to arrive than expected.
★★★★★
★★★★★
Gabriel V - February 16, 2021
Verified Purchase
Fast shipping and exact part ordered
Plug and play installation. Complete repair took 15 minutes, tops.
★★★★★
★★★★★
Jennifer C - April 8, 2020
Verified Purchase
Perfect pump
Part was exactly what we needed, got here quickly & installed easily! Now our washer is back to business!
★★★★★
★★★★★
Michael M - September 3, 2019
Verified Purchase
Awesome website
One of the easiest part to replace.. Love the website showing the video on how to repair/replace part.
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Customer Repair Stories
Average Repair Rating: 3.5 / 5.0, 18 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Water would not drain.
Follow the video instructions. No brainer..
Corey from RUSSELLVILLE, AR
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
1 personfound this instruction helpful.
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Water would not drain from tub.
Used shop vac to remove as much water as possible. Turned washing machine on side to access pump. Removed old pump. Installed new pump. Used nutdriver to attach three fasteners and pliers to attach clamps to hoses.
Jerry from DUBOIS, WY
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
1 personfound this instruction helpful.
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Very noisy, compared to the original drain pump.
1st watch a video on replacement of this pump. My main issue was the guard I had to install and the correct way to put it in. I know I got it right. The pump is very noisy, loud! It pumps out just fine. Want to know if this is normal, Loud pump. Let me know. Thanks, Dave
David from NORWOOD, NY
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
1 personfound this instruction helpful.
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the drain pump leaked water
fairly simple remove and put back in …I watched a video of a similar Maytag pump replace got some tips…the electoral connection is shielded by a pull up tab…so it was quite simple I got extra hose clamps in case?…didn’t need them
Just pulled the old water pump off and replaced with new one and was good to go. Thank you so much for sharing the problems and how to fix. Dean
William from MAGNOLIA, MS
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Wrench set
1 personfound this instruction helpful.
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coin in drain pump put a hole in casing
unscrew all the screws on the back of your cabrio washer just the bottom portion to access the drain pump which is located on bottom left underside of the wash drum, the drum on mine is plastic or plastic shroud i guess , theres 3 screws that hold the pump into place, also 2 hose clamps, and the power source, the cap that covers the power
... Read more source is a bit of a pain to unsnap do this part last cause you'll be able to pull it out from under the drum and get to it easier. once the pump is free just do everything in reverse and you'll be good to go in about 30 to 40 mins . one more thing dont try to caulk or seal on the one thats broke its a lost cause just replace it and make sure like i have been lol no coins left in your pockets before they get washed......whirlpool cabrio other number i got off sticker besides model number is type 580 hope this is helpfull
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jon from hannibal, NY
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Socket set
15 of 19 peoplefound this instruction helpful.
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would not pump out water
remove back cover plate to access pump replacement of the pump is rather simple the time consumption was because when I examined the pump I found a nickel which wiped out the impeller on the pump after further examination I found other small change in the suction side of the pump unit As a result of this I had to remove the barrel to fur
... Read morether clean the reservoir to avoid damaging the new pump.I have repsaired this washer no less than six times over the years.This is a very poorly designed unit for the cost Thank you for the rapid delivery of the part.This wont be the last time I deal your on line service was excellent.Luckily my mechanical experience saved me a ton of money.
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Phil from Bordentown, NJ
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers, Socket set
26 of 30 peoplefound this instruction helpful.
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Water drain pump leaks
This is the second time that I had to replace this pump. The plastic pumps do not handle pocket change very well.Unplug machine,disconnect water lines and discharge flex hose.Tip machine over to front side to gain access to pump.Remove back panel of washer(8 screws). Remove the three screws and hose clamps.Unplug power to pump. Look for c
... Read moreoins in pump and in bottom of washer tub.Remove coins if you can.Install new pump and replace back panel.Tip machine back up right.To make sure that I had removed all coins I had to remove stainless steel tub.Use putty knife to release clips that hold the top of washer.These are about 6" in from both sides of front .Push in and lift top away and back.Remove plastic around out side of basket.It just snaps off. Pry off center cap in bottom of basket. Remove nut with socket wrench.It might be pretty snug.Lift out basket. This might be snug also but it will come out.Now you have access to whatever may be entering your pump. I found a quarter and a penny . Remove plastic cover at bottom of tub (2 screws). This is where I found the penny.Good time to clean washer is now. Mine was really scuzzy.Put everything back together and you are good to go.Make sure to check pockets for that loose change,so you don't have to do this a second time.
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Kevin from Scribner, NE
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
28 of 34 peoplefound this instruction helpful.
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water leaking under washer
removed back of washer. turned washer on its side .removed the 3 screws holding pump and the 2 hoses and the electric connection pump came right out. did the reverse to install the new one.stood up the washer and ran it to check for leaks.no leaks installed back of washerand done
Scott from Wyckoff, NJ
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
4 of 6 peoplefound this instruction helpful.
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Slow leak from a cracked drain pump
I wasn't able to turn the washer on it's side or front, and instead had to prop it slightly up on cinder blocks due to the configuration of my laundry room. The actual repair was fairly simple, had the clamps supplied been easy to manuever, but they were not. The clamp that goes around the hose from the pump into the inlet valve wouldn't
... Read morego down around the valve where it was supposed to. I had it too far up, so when I ran the washer, the whole hose popped out and flooded my laundry room. My husband suggested a better clamp, the type that actually opens and you can tighten with a screw system. $2.16 at Lowes. 2nd attempt at repair was successful, and so far no leaks. So...save yourself some time and when you get the replacement pump, take those clamps over to Lowes or Home Depot and buy a clamp that you can open fully, slip over the valve, and tighten as much as you need. If I had that type of clamp to begin with, this project would have taken an hour, tops. And by the way, I'm a 36 year old woman with NO experience fixing appliances, but plenty of experience paying other people too much money to fix things that never should have broken in the first place!
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Sarah from Olympia, WA
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Wrench (Adjustable)
10 of 12 peoplefound this instruction helpful.
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Questions and Answers
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15 questions answered by our experts.
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Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Ryan
August 21, 2017
I am looking for a part : Drain pump. But as i am searching i see there is a "drain pump" and a "water pump circulator". I am searching for a friend so i am unsure which part that i actually need. Question: Are these the same parts? Or is one different from the other. They both look similar in the photos.
For model number WTW6800WW1
Dear Ryan,
Thank you for your inquiry. Yes there are 2 pumps for your washer. To verify which one is causing the issue you will need to use a multimeter to check the continuity of each pump. I hope this helps. Thank you and have a great day!
14 people found this helpful.
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A.O.
January 19, 2018
My Whirlpool washer yesterday washed a heavy load and did not completely unload and gave an Ld code. After stopping and starting about 3 times I got it to finish. There was dirt in the bottom of washer. I ran the wash again and was able to finish the wash. I then ran a lite color load and no problem. I went to run a heavy load this morning of jeans and shirts and the same thing happened as it did yesterday. Took load out of wash and got as much water out as could and turned on its side . Took unload pump off with no obstructions noted. I then took the hose off to check the impeller and nothing was noted. I was able to turn the impeller but had a little resistance at one point each time it turned. It would go past and about another half turn the same resistance. It did not matter which way it was turned, like a gasoline engine with a spark plug in. Can you help?
For model number WTW6800WW1
Hello A.O.,
Thanks for your question. This error code will appear if unit takes longer than 5 minutes to pump out water to the point where the pressure switch resets. Press 'Stop/Cancel' to clear display. You may want to test your drain pump with a multimeter as well to see if it has electrical continuity, but since there is little resistance that would already be a sign that the impeller is failing, and as such should be a cause to replace the pump.
I hope this helps.
9 people found this helpful.
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Darryn
February 12, 2018
Pump makes a rattling noise like there is a coin stuck in it, is that a possibility or is an impeller broken
For model number MVWB800VQ0
Hi Darryn, Thank you for the question. It is actually common for coins or small objects to become lodged in the pump. Most times you can remove the pump and remove the object, hopefully before it has caused damage to the impeller. Hope this helps!
7 people found this helpful.
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Robert
August 27, 2017
Is there a replacement part for just the pump hose housing? Pump works fine the hose clamp housing has been cracked by coins.
For model number wtw6340wwo
Hi Robert,
Thank you for the question. Very sorry but I am showing the manufacture only sells the housing as part of the pump assembly, so you will need to order a full new pump.
Hope this helps!
6 people found this helpful.
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Justin
September 25, 2017
Drain pump motor runs but it does not pump water out. Could the impeller be loosed? No blockage seen. Sd code given.
For model number WTW6600SW2
Hi Justin, Thank you for the question. The Sd error code indicates the Suds Lock (overdose of detergent detected during the wash cycle). If the problem continues after the correct amount and correct type of detergent is being used, I suggest running a "Clean Washer" cycle to remove detergent that might have built up in the washer. Hope this helps!
5 people found this helpful.
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Wayne
December 6, 2018
Is there a way to test my drain pump?
Hi Wayne,
Thank you for your question. You can test the drain pump for continuity with a multimeter. I hope this helps. Thank you and have a great day!
2 people found this helpful.
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Jeff
April 24, 2019
Machine did fill did not agitate 35 min later the water was still in the drum, when unplugged then plugged in there was a mummming noise nothing happen can you tell me if its the pump or the board
Jeff
For model number MVWB750WQ1
Hello Jeff, thank you for inquiring. For the combination of the symptoms mentioned, you will want to replace either the Basket Hub Kit part PS11723155, the Sensor part PS11749664, or the Drain Pump part PS5136124. We hope this helps.
2 people found this helpful.
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Susan
June 24, 2019
I purchased an oem part w10536347 thru another site, and it didn't come with the shield. Almost all of the sellers of this part don't offer it with a shield. How important is the shield? I am not able to buy it separately. My understanding is it is a waterproof shield to keep any water from falling on the pump. But why would any water drip on the pump?
For model number MVWB750WQ1
Hello Susan, Thank you for the question. Others have installed and are using the pump without the shield without issue. Hope this helps!
2 people found this helpful.
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Lou
August 18, 2021
The machine is making roaring noise when in the spin cycle. I replaced the suspension springs and the basket hub assembly. Still makes the same sound. The tub does not shake. I see where a noisy unit can be caused by the pump. Do you believe that will solve the noisy problem? I bought the sensor but have not installed it yet. Considering ordering the pump and replacing them at the same time.
For model number WTW6200VW0
Hello Lou, Thank you for writing. The most likely issue would be the Tub Seal and Bearing Kit PartSelect Number PS3503261.This kit includes the shaft, 3 bearings, seals, grease, adhesive, and the spanner nut, which is NOT sold separately. Also, may require a bearing driver tool to install. PS3503307 After that the Pump PartSelect Number PS5136124 would we the next part to try. We hope this helps.
Hello Ron, thank you for reaching out. Based on the description that you have provided, we would recommend checking the drain hose for any clogging. If this is not the issue, we suggest replacing the drain pump, part PS11743017, to solve the problem. It removes water from the washer during the drain portion of the cycle. Glad to be of help!
