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18 of 19 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerBarbara from Salinas CA
Racks had rusted and needed replacement
The bottom rack was a breeze since it wasn't attached to anything. The more difficult task was removing the plastic rail guard for the top rack. With some elbow grease and ingenuity, I finally figured out that it must be tilted prior to being popped out of its socket. Follow the same procedure after replacing the rack.
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10 of 11 people found this instruction helpful
Parts Used
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- Upper Dishrack with Wheels
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsPliers, Screw drivers
CustomerThomas from Spring TX
My dishwasher stills works perfect, but most of the upright prongs on my upper dish rack had broken and fallen off. I couldn't see buying another dishwasher so I entered my model # on the part select website. I was easy, and three days later the new one was delivered to my doorstep.
Replacing the rack was a "no-brainer". I simply removed the plastic keepers on the ends of the roller racks with a screw driver, pulled the old one out, slid the new one in, and then replaced the keepers with pliers. It couldn't have been easier.
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6 of 6 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsScrew drivers
CustomerHarold from The Colony TX
Racks had rusted but dishwasher still worked perfectly
bottom rack was easy as just pull out and replace. Upper rack had to move front part of the brackets to pull out rack which did require some figuring out but I did finally get it and once I figured out one side the other was easy.
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6 of 7 people found this instruction helpful
Parts Used
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- Upper Dishrack with Wheels
Level of DifficultyDifficult
Time to do repair:15 - 30 mins
ToolsPliers
CustomerEUGENE C from WICHITA KS
Roller front shafts broken
Rack fits perfectly. The problem was removing the old Rail End Caps and then re-installing them. The are plastic and nealy impossible to remove. Finally after much coaxing was able to get them out. Howver, putting them back on was impossible. The long guide that nests inside the Rail could not be made to slide in so the latching hook could go into the rectangular hole. The hook prevented the long guide part from staying in the Rail on the upper end. Tried bending the long guide and it got it to nearly work, but the guide broke. It did not come completely off so left on and just pushed up after hook was put in hole. Doesn't seem to hinder operation. There was a plastic "tower" piece that must be for some other model. The Rack has a place for the Tower, but it wasn't part of the original Rack.
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4 of 4 people found this instruction helpful
Parts Used
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- Upper Dishrack with Wheels
Level of DifficultyEasy
Time to do repair:Less than 15 mins
ToolsPliers, Screw drivers
CustomerJim from Wichita Falls TX
After twelve years the prongs on the top rack began to break and rust.
I ordered a replacement from partselect.com and received it in just three days. The only difficult part was deciding how to remove the white plastic end caps on the sliding rails. Finally, I took a small screwdrive and pried out the crimps in the metal, pulled the old caps out, inserted the new ones, and squeezed the metal together again using needle-nosed pliers. Nothing to it!
Note: The configuration of the new rack isn't exactly like the original (size and placement of the prongs differ somewhat) but it fits perfectly and works great.
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3 of 4 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsScrew drivers
CustomerEverett (Jeff) from Altus OK
Rusted out racks
Followed the instructions and it was easy. Made the washer seem brand new!...It is the best solutions for a small budget. We used CLR to wash out the washer workings and it really left a sparkle on the dishes... I am so glad you don't change the models so much that parts can't be exchanged when they wear...
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4 of 7 people found this instruction helpful
Parts Used
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- Upper Dishrack with Wheels
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
Customermelissa from ferrum VA
Rack rusting
Took end caps off roller guides. Slid old out...slid new in...poped end caps back on...done. Too EASY!
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1 of 1 people found this instruction helpful
Parts Used
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- Upper Dishrack with Wheels
Level of DifficultyA Bit Difficult
Time to do repair:30 - 60 mins
Tools
CustomerBarbara from Kansas City MO
Rack worn out and putting rust on dishes
took end caps off (one broke) slid in new disk rack and put caps back on.
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2 of 4 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerMARK from CAPE CORAL FL
Rusted dishracks
very simple pull out the old and push in the new
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1 of 2 people found this instruction helpful
Parts Used
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- Upper Dishrack with Wheels
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsPliers, Screw drivers
CustomerJoe from Belle Haven VA
Broken wheel and cage mount
Once realized needed to open the wheel rail a little to remove wheel stop, it wasn't too difficult. Took about 20 minutes. Part came in a couple of days and was the correct part. Was disappointed that a similiar part, looked the same on the web site costing about $54.00 plus shipping, ended up costing about $100.00. Contacted customer service, said I needed to contact the factory. Seems like they should have researched the problem, Andy Duer
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerAngela from Novi MI
Dish racks were rusted
The installation was very easy. I didn't need any tools. Just unsnap the holders that keep the wheels in place on the rails (I'm referring to the upper rack, as the lower rack just sits at the bottom and rolls in and out), take the old one out, slide the new one in, and snap the holders back in place.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsPliers
Customersheryl from Washington MI
Spindles on upper dishrack were breaking off
I had to remove the end cap from each side which was a bit tricky but after reading other comments from your website I knew what to do and took my time so that I wouldn't break them. The new upper rack doesn't have the spindles and is a newer design which I really like. It makes the dishwasher seem like new!
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0 of 2 people found this instruction helpful
Parts Used
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- Upper Dishrack with Wheels
Level of DifficultyReally easy
Time to do repair:30 - 60 mins
ToolsPliers, Screw drivers
CustomerCharles from Amory MS
Coating plastic cover cracked and rusted
I pulled the two clips in the rack guides and pulled out rack and reinstalled the new rack and put the clip back in the rack guides
Thanks for your prompt shipment of the rack I ordered
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0 of 2 people found this instruction helpful
Parts Used
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- Upper Dishrack with Wheels
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsPliers
CustomerSteve from Medford OR
Old rack was losing plastic coating and was rusting
I REMOVED THE END CAPS ON THE TWO SIDE TRACKS USING PLIERS. I PULLED OUT THE OLD RACK AND INSERTED THE NEW ONE. I REPLACED THE END CAPS AND I WAS DONE. IT WAS THAT SIMPLE.
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