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18 of 26 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsPliers, Screw drivers, Wrench(Adjustable)
Customerpatricia from Chicago IL
Lower sprayarm nut stripped + broken inside pump outlet
You WILL need a star-tip screwdriver for this COMMON DU915 repair. We already had one.
The plastic "wing" nut which keeps the lower sprayarm attached to the pump assembly cracked inside where the threading on each part meets. Have been reattaching the nut to the Pump outlet for a year or so with super glue and finally found PartSelect.com. My husband had to fix this with a star screwdriver and vice grips (and he is super strong)-- otherwise an easy fix using just the manual supplied by the manufacturer. I just noticed the virtual repairman feature on partselect but we didn't need to go there.
The starhead screws that hold the pump outlet in place were on super tight. Other than that, no problem. It has been a week and the dishwasher works like new.
I ordered the parts online at 9pm at night and had the parts in my mailbox the next day - LESS than 24 hours later. How is that even possible?
Just ask anyone who knows me...I am NOT easy to please when it comes to customer service in any realm of the retail world - I have to say without any doubt PartSelect is the BEST experience I've had in my entire shopping life. It's as if customers run this company. I only wish they sold car parts, groceries, clothes and food.
I will be back to purchase again, I'm sure and I know it will go just as smoothly.
PartSelect.com...Please call me when you are ready to launch an IPO!!!!!!!
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4 of 5 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsPliers
Customerrichard from whitehouse station NJ
The nut that holds the sprayer arm down is plastic and had broken inside the base
I used a pair of needle nose pliers to grasp a small section of the broken shaft of the screw and was able to turn it to loosen and remove. the hardest part after that was explaining the part to the local Sears who looked it up based on the model number and orderd the wrong part. thanks to the pictures on your site, i was albe to locate and order the part myself. i paid a fraction of the shipping that Sears had charged me, received the part in less time then Sears delivery and also paid less for the part itself. T H A N K Y O U !
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3 of 5 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
Customerjose f from joliet IL
Plastic wing bolt that holds water spayer down broken
1st i removed the broken threds with a wood chisel (just got a chisel that fit snug in the hole , tilted it a little and turned out the threds)
after looking at the print that was on the web sight i put the parts back on the same way. note::: i was instucted by my wife not to help with the dishes ever again . i had put two spoons ,a fork and a knife in the wrong rack ...silverware will tear up the dishwasher.....
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2 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerAlison from Lochbuie CO
The nut broke
screwed it in with my hands
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2 of 4 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsPliers
CustomerUmair from allen TX
Broken bottom spray arm
I had a broken spray arm on the dishwasher and though i would have to spend $450-$500 on a new dish washer, i ordered parts from part select(even though i was not 100% sure if it will work), the parts were shipped super fast and arrived in 2 days, i was able to replace the broken part and fix the lower spray arm. Part select saved me a lot of money.
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1 of 3 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsScrew drivers
CustomerJOHN from SPOONER WI
Lower spray arm nut broken, upper wash assembly was broken
just put the pieces where they belonged and tighten the screws. it longer to figure out how it was supposed to fit than the actual fixing.
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1 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerSean from Oceanside CA
Dishwasher leaks at front door
My dishwasher started leaking at the door. I checked the level, door seal, fill float, etc. Nothing worked. Another reviewer of these parts said to replace the Seal, Lower Sprayarm, the Wash Arm Bearing Ring, and the wash arm. I replaced the seal and the bearing, not the washer arm, as my spray had little to no wear. This fixed the problem! If you dishwasher leaks at the door, it is possible these parts are worn and replacing them wil fix the leak. Thanks to the other reviewer I now have no leaks! Buy a spare nut because they break very easy if overtorqued!
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1 of 4 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers
Customertodd from woodstock IL
Broken upper wash arm stabalizer bracket...
very easy to fix..i replaced many other parts while i was at it..figured i d "upgrade". washes much better now....less noisy..
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0 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerMaurice from Debord KY
The nut that holds the lowere sprayarm on broke.
Simple easy twist on and off replacement.
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0 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerJulie from Christiansburg OH
Had to replace nut that held on the bottom sprayer and replace the water inlet tube
I had already removed the old parts so when the new parts arrived, I just attached the water inlet tube holder and put the nut on the top of the sprayer assembly and it was good to go!!!! I ordered the parts one day before 3:00 and they were delivered the next day!!!! Unbelievable service!!!! Thanks and I am a very satisfied customer!!!!
Julie Welty
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