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29 of 41 people found this instruction helpful
Parts Used
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- Upper Dishrack Wheel Mount
Level of DifficultyEasy
Time to do repair:Less than 15 mins
Tools
CustomerLee from St. Clair Shores MI
Stationary upper dishrack wheel mounts broken
Each Molded one-piece plastic upper dishrack wheel mount includes a tiny plastic spring clip which hold the mount in place on the upper dish washer rack.
These clips become dry and britle over time and snap off.
Because they are molded in the wheel mount itself you have to replace the entire wheel mount assembly
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12 of 14 people found this instruction helpful
Parts Used
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- Upper Dishrack Wheel Mount
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerNancy from Gilbert AZ
The upper rack wheels had crumbled
the parts only took a few days to arrive, and it took me about 2 minutes to install them-no tools were required. i took out the end plugs from the slider bars, slipped out the old broken wheel parts, snapped on the new ones, slid the upper rack into the slider assembly, popped the end plugs back into place and VOILA!!
aside from the expense of the parts- much better to go this route rather than hire a repair guy to do it!!
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10 of 11 people found this instruction helpful
Parts Used
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- Upper Dishrack Wheel Mount
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerMELINDA from CINCINNATI OH
Clip thing that attaches rack to wheel on track broken.
Took stop off end of track by smooshing spreader things together with butter knife, so they would fit through holes.
Maneuvered wheel on track and clip on rack. Put the stop back on.
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9 of 9 people found this instruction helpful
Parts Used
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- Upper Dishrack Wheel Mount
Level of DifficultyEasy
Time to do repair:Less than 15 mins
Tools
CustomerHeather from Trinity FL
One mount had broken and our top rack fell down
We replaced all four. You unclip the two front parts on the top drawer to pull it all the way out of the dishwasher. Unsnap the old mounts and clip the new ones on. Slide the top drawer rack back in and replace the two front clips.
This was truly an easy repair!
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8 of 11 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsScrew drivers
CustomerKevin from Hurst TX
Top dw rack fell off of rollers
Amazingly, this not-too-old dishwasher's plastic parts that hold the top rack onto the sliders became brittle (a real design flaw, in my opinion) and the tabs that held the rollers in place all broke off. With the right parts and the great instructions on this site, the repair was fairly easy and we saved a lot of $$ by not having to call for service. Just follow the instructions...
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5 of 9 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerShaun from Justin TX
Wheels holding top rack broke
Pull the dishwasher out, unscrew the old wheel assemblies and screw in the new ones, that easy, anyone could fix this problem, it is a poor deisng though, the inside of my dishwasher is stainless and the only thing to go bad are the plastic parts
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3 of 4 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:30 - 60 mins
ToolsScrew drivers, Socket set
CustomerSusan from Louisville KY
Detergent dispenser would not stay closed
After reading info on your web site, logged onto YouTube and watched the video about the installation of the detergent dispenser. I watched it several times while making the repair to get it right. The only difficult part was getting the old detergent dispenser off because the screws were difficult to reach with the drill, but persistence won out. I had called the local repair place for KitchenAid appliances several months ago & was told I could not replace the detergent dispenser myself because it was "electronic". Sounded like a challenge to me. Replacing the stationary upper dishrack wheel mount was easy and took about 2 minutes. So glad it went so well, thanks for the help.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerStephanie from Concord NC
Wheel broken off of top rack of dishwasher
The phone staff was so patient and helped me with the schematic and my model number to be sure that I had the right parts. I did the repair myself and saved so much money. Thanks.
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1 of 1 people found this instruction helpful
Parts Used
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- Upper Dishrack Wheel Mount
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsScrew drivers
Customerbarbara from west chester PA
Broken wheel mount
removed track stops, replaced wheel mount, replaced stops
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1 of 2 people found this instruction helpful
Parts Used
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- Upper Dishrack Wheel Mount
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
Tools
CustomerJames from Norwich CT
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerAnn from Sarasota FL
Two parts were broken.
Opened the box. Took the broken ones out of the dishwasher. Put the new ones in. My 7-year-old fixed it herself. :)
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1 of 2 people found this instruction helpful
Parts Used
-
- Upper Dishrack Wheel Mount
Level of DifficultyEasy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerJason from Todd NC
Worn dishrack wheel mount
This wheel mount broke from normal use and made the upper dish rack disconnect from the sliding arm that extends it outside the dishwasher body so that you can fill it. The part was delivered quickly and was easy to install using just a screwdriver to loosen the retainer clip on the end of the extension slide. Once the retainer clip was removed, the new part was slid into place and clipped onto the rack. The install was complete.
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1 of 2 people found this instruction helpful
Parts Used
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- Upper Dishrack Wheel Mount
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsScrew drivers
CustomerDaniel from Wakefield MA
Plastic wheels on top rack dried out and broke
Snapped off old plastic wheel units and snapped new one one and finally put it back onto the track
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1 of 3 people found this instruction helpful
Parts Used
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- Upper Dishrack Wheel Mount
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerWilliam from Brooksville FL
The spindle that holds the wheel broke.
I took the end cap off the sliding rail and slid the
new wheel/bracket into place. It was a snap..lol
(it actually snaps into place).
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1 of 3 people found this instruction helpful
Parts Used
-
- Upper Dishrack Wheel Mount
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerElizabeth from San Francisco CA
The wheel mount had broken so that the wheel was disconnected from the mount on the upper rack, making the rack unstable.
I had to fiddle with the mount a bit to get it on the rack properly. Then I pulled back slightly on the inner part of the end piece of the track while also pulling the top of the piece back and released the inner tip of the piece, allowing the end piece to be removed. I placed the new wheel in the track and replaced the end piece.
Super easy and a small fraction of what a repairman had told me the part would cost.
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