392939-1-S-Whirlpool-8268383           -Chopper Assembly
392939-1-S-Whirlpool-8268383           -Chopper Assembly 392939-2-S-Whirlpool-8268383           -Chopper Assembly

Chopper Assembly

PartSelect Number PS392939

This chopper assembly chops/minces the food particles to prevent clogging of the dishwasher pump.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Not cleaning properly.
  • Unusual Noise.
  • Not draining.
  • Compare At

    $24.46
  • You Save

    $4.08
  • Your Price

    $20.38
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.3 / 5.0, 52 reviews What's this?
1-15 of 52
 

178 of 187 people found this instruction helpful

Parts Used

  • Chopper Assembly

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsPliers

CustomerBill from North Richland Hills TX

Dishes on top rack of dishwasher were not being cleaned.

1) Remove top and bottom dish baskets from the dishwasher, this will give you room to work. To remove top basket there are clips at the end of the slide rails.
2) Remove lower spray arm by unscrewing plastic screw, it should only be hand tight.
3) In order to remove the strainer cover, you will need to remove the plastic tube that takes water to the middle and top spray arms. Unclip this tube from the top and middle clips and then work it out of the strainer assembly tube. Now you should be able to remove the tube at the bottom of the dishwasher by unscrewing it 1/4 turn.
4) Remove the strainer cover by unscrewing the 4 Torqs screws.
5) You will now see two smaller torqs screws that hold the hold the Chopper Assembly cover down. Take these two screws out and remove the two piece cover.
6) Pull out the broken Chopper Assembly, make sure you get all the pieces!
7) Install the new Chopper Assembly. Make sure that you install the Assembly with the small part of the screen towards the bottom of the housing. Also make sure you compress the spring as you install the part. I used a small pair of neddle nose pliers to compress the spring behind the screen in order to install the chopper assembly.
8) Put everything back together and make sure it works!

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46 of 64 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsSocket set

CustomerPatty from Caldwell ID

Dishwasher leaving food residue on all dishes

Had to take apart dishwasher and replace chopper assembly. The dishwasher had a lot of debris in in including pieces of broken plastic forks. Now works great

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35 of 53 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver

CustomerChauncey from Menan ID

Started with a grinding noise in the bottom of the dishwasher, and then the thing just stopped cleaning the dishes. It wasn't pumping any water,

I removed the plasic inner parts, used the torx drivers to remove the internal platic plate that covered the sump. Found the food chopper cover and removed it. It had gotten a piece of plastiic wrapped around it. As it spun it had ground the teeth off the end of the drive on the impellor and the food chopper. I replace both as a set and it works fine.

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21 of 24 people found this instruction helpful

Parts Used

  • Chopper Assembly

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerJeff from Vallejo CA

Dishes still dirty after full cycle. Problem developed gradually over 2 week period

Several hours to diagnose problem: Removed all the plastic water distribution tubes to top rack and found no blockages. removed lower water jets, drain screens using star driver on 6 screws. still could find now blockages. decided problem had to be in pump mounted below unit so completely disconnected unit and removed from under counter. Upon removing lower plate below door I discovered a plastic pouch containing an excellent trouble shooting guide with complete dis-assembly instructions and parts breakout diagrams with P/N listings! First thing I discovered from this was that the chopper assembly was hiding under a plastic cover just under the filter screen I had already removed. The trick was to press down on the right side of the plate to get it to pop up and reveal the chopper. The whole chopper assembly slides out without tools. I found the strainer plate behind the chopper blade totally plugged as the blade had broken off the plastic drive shaft because the retaining knob on the end of the shaft had broken off. I was able to drill and tap the shaft and install a SS machine screw with washer to reassemble the chopper blade on the shaft. Not expecting this "Joe Maggee" repair to last more than a few cycles I went online with the P/N and googled PartSelect. Placed the order and chose std delivery over 2day or next day since I expected the repair to last for the week. I put everything back together and the first load came out perfect! This was Sunday afternoon. Tuesday the part arrived at my doorstep! 15 minutes and the new part was in. My "Joe Maggee" repair is now in the junk drawer awaiting the next pistachio shell that gets run through the washer.

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19 of 20 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerBrian from Inola OK

No water out the spray arms; first thing you'll notice is the top rack not getting clean.

Took racks out, loosen screw on top and back then twist feed tube to right and whole assembly can be removed. Now you should be able to see some torx screws; remove those and then remove the piece they were holding down, from there you'll see another screw, remove it and the piece and so on until there are no more screws. Now there is the food chopper cover that needs to be removed; mine was stuck there. You should notice some ribs underneath that allow the water to be sucked in while keeping really big pieces out; I got a pair of channel-locks, opened them all the way and was able to slip one of the pieces under the cover and pull straight up, once off you will see the chopper covvered in food. I cleaned mine off and it looked good, but when I put it back and stuck my finger down teh discharge tube and turned the pump, the chpper did not turn. when I put the new one in and did the same test it did turn. If the chopper is still fits in the slot, it can be cleaned and put back and work for several washes while the part is shipped. I went ahead and changed the check valve since I had it opened which is just to the right of the chopper(all you can see is a little slit and some black rubber). Use some needle nose and pull it out. I would not do this unless you plan on changing it, I pulled mine out to look at it and when I put it back so I could order the parts the dishwasher never drained properly. When you compare a new one with an old one you will see what I mean, you can drop a new one right in but the old one you will have to force in (gets water logged over time and expands). This job is very easy and a lot cheaper than a new DW...and your wife will be impressed, so do not be intimidated.

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19 of 21 people found this instruction helpful

Parts Used

  • Chopper Assembly

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers

CustomerGreg from Virginia Beach VA

Dishes were not getting clean / low water pressure

Started as dishes not getting clean and I observed that the top arm was not spinning and there was very low water pressure coming out of the jets. After making sure the water level was up to the bottom of the heating element and making sure the jets were not clogged I checked the filter and chopper. It was a little tough to get the cover off of the chopper but once I did I could see that the chopper scraper was broken off and the shaft was broken. The screen was all clogged up with stuff. Ordered a new assembly and put it in making sure to compress the spring and make sure the gears lined up. Now it is running great.
I think the Kitchenaid is the same as the Whirlpools.

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14 of 17 people found this instruction helpful

Parts Used

  • Chopper Assembly

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerJohn from Rockport ME

Machine was not cleaning properly. Insufficient water to the top shelf

I cleaned the chopper and screen a few times and it continued to get blocked after a couple of cycles. Replaced the chopper assembly and now it works find.

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15 of 20 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers

CustomerRichard from Huntington NY

Dishwasher was not cleaning anything.

Took the two baskets out and removed the spinners which simply clip on. The bottom center spinner screws on/off using a tab in the center. Then removed four screws holding the filter cover in place. Then removed the one screw holding on the chopper cover and removed cover. Old chopper came out easily. Then rinsed and washed everything down to clean out all of the disgusting stuff that was clogging the unit. Put the new chopper in place, put chopper cover on and everything else in place and it now cleans like it was brand new!

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11 of 12 people found this instruction helpful

Parts Used

  • Chopper Assembly

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerSteve from Lexington SC

Stopped cleaning dishes

First i remove upper rack held in by 2 clips at end of metal tracks. Compress inside clips and pull up then slide rack out of tracks.Then remove bottom rack just pick it up.Then i removed bottom sprayer by unscrewing center thumb screw. Then removed feeder tube for top sprayer held in place by 2 ea. phillips screws one on celin of tub and one at back of tub. Move tube to the right which unlocks it and remove. This has to be done to expose 4 ea. star screws. Remove screws and pop screen cover off. You have to take a towel and soak up water to expose bottom of inlets and outlets for water. You will then see the chopper blade with metal screen behind it. It is held in place with on star screw to the left of round top cover. Remove cover and pull on chopper blade which will release it from fingers mated from shaft to chopper blade .While pulling on chopper blade toward front of dishwasher pull up on metal screen it will come out. Clean all food particals out i used a shop vac worked well. Be careful not to drop screws in water inlets. The plastic shaft was broken in half by a piece of dental floss wrapped around shaft. I hope this helps it was not that diffacult just hard to work over door.

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9 of 10 people found this instruction helpful

Parts Used

  • Chopper Assembly

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerMolly from Huntsville AL

My dishes were not being cleaned

I looked up the most common problem with this model and it was the chopper assembly. I removed everything down to this. Sure enough, mine was broken off and the screen was completely clogged with debris. It was not difficult to replace, but it did take me a few minutes to slide it in to place. Ladies, you can do this. No need to call a repairman! Look up the repair manual and see where the assembly is. I had no idea it was even there. My dishes are spotless now.

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11 of 16 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:1- 2 hours

ToolsPliers

CustomerDale from Oldsmar FL

Chopper not performing

I noticed some residue in the dishwasher so I decided to clean the chopper screen. I dismantled the screen and spray assemblies and removed the chopper. The chopper was extremely worn and the chopper washer/gasket was missing. I reassembled the parts I removed and as I was placing the screws in the screen assembly I dropped a screw into the impeller well. Since the screws are stainless I was forced to remove the whole motor assembly. Since I had to order a chopper I went ahead and ordered a motor assembly gasket for reassembly. The mistake I made was not ordering a drain valve at the same time for when I removed the valve to clean it the rubber separated. The dishwasher will not function without it. This is where PartsSelect really came through for me. The 2-3 day shipping came in 2 days and the drain valve which was really going to hold me up with standard shipping came the very next day! Way to go PartsSelect! Everything went back together just fine.

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8 of 9 people found this instruction helpful

Parts Used

  • Chopper Assembly

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsPliers

CustomerBen from Lake Zurich IL

Top rack would not clean properly

1) Remove the racks

2) Unattach the feed tube the runs from the bottom of the dishwasher tub along the back to the top (this is the grey plastic tube that the top rack sprayer plugs into). This is done by unclipping the tube in two places, one stainless clip is in the back of the tub and one stainless clip is on the top of the tub.

3) After the tube is loosened from the clips, give the tube a 45° twist clockwise (relative to the bottom of the tub) and then pull up. This should remove the entire feed tube and bottom sprayer assembly.

4) There are now 4 stainless steel torx screws visible on the bottom of the tube. Remove the screws using a torx driver. Remove the grey plastic "gear looking" piece that was held in by the screws by pulling straight up.

5) On the left hand side of the tub you will see one more (smaller) torx screw. Remove this screw and then with a pair of plyers, give the housing piece that was held on with the screw a tug straight upwards. There is a post sticking straight up that will help you do this.

6) The grinder assembly is now visible, and in my case, completely jammed with paper. Pull the grinder and screen out of the groove it is sitting in.

7) Place the new grinding and screen into the groove. The grinder blade will have to be pull back (toward you) so the grinder coupling teeth can properly engage with the motor coupling teeth. This may take some fiddling.

8) once the grinder is installed, reverse all the steps starting at step 5.

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7 of 7 people found this instruction helpful

Parts Used

  • Chopper Assembly

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsScrew drivers

CustomerGregory from Danvers MA

After normal wash cycle upper rack dishes not clean

First research then troubleshoot
Removed
1 Upper rack
2 Lower rack
3 Lower Wash Arm and Strainer Parts
4 Upper Wash and Rinse Parts
5 Accumulator assy.
6 Motor shield
7 Inlet protector (most difficult)
Noticed blade was broken off chopper assy.
Replaced chopper assy.
Runs and cleans like new.
Most difficult step was to remove Inlet protector
After removing two torx screws (#15) used small pry bar to lift inlet protector from position. Not easy to accomplish with hands alone. Inlet protector fits tightly into position.

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7 of 9 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

Tools

Customermike from erlanger KY

Dishes in the upper rack were not clean

it was really easy i removed the lower spray arm then
i removed the four hex head screws that hold on the
fine mesh screen then i pulled out the plastic insert
which exposed the cover to the chopper assembly
removed a smallhex head screw pulled off thecover
and there was the chopper and checkvalve replaced
both with a new one and the dishwasher works like
new thanks a lot im sure a service call would have cost over a hundred dollars

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7 of 9 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerRobert from Upland CA

Upper spray arms were not working

Discovered through internet that it may be a bad chek-valve, Opened washer up and removed inside covers. Actually found that the chopper assembly was bent and non-functional. Ordered new assembly plus ordered a new check valve since the other was 8 years old. replaced both at the same time. Dushwasher works like new once again.

R Draper

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