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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsScrew drivers, Wrench(Adjustable)
CustomerBarry from Naperville IL
Dishes were not clean
After disassembling the entire motor assembly, I discovered the chopper assembly was broken. This could have been accessed from the top. in any event, I found the problem and fixed it with a new part. After re-assembling the unit there was a small leak coming form the edge of the motor assembly this was resolved by removing the gasket and smoothing out the contact surfaces that were damaged by the removal of the motor assembly.
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:Less than 15 mins
ToolsNutdriver, Pliers, Screw drivers
Customerfrank from san rafael CA
Top shelf quit washing
after reading other comments, the problem sounded like the chopper assembly. Watching your video, I was able to easily open the cover and discovered the chopper assembly completely blocked and in seven pieces. I ordered a new one and after watching the assembly video again, easily put it back together. It now works like new.
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
Tools
CustomerMichael from Lake Stevens WA
Noisey during wash cycle
The dishwasher made a grinding noise during the wash cycle. I checked the food chopper and it seemed okay. So I replaced the pump/motor and no improvement. I removed the food chopper and the noise was gone. Once I replaced the food chopper with a new one everything was okay once again. If you have these symptoms check out the chopper first, its much cheaper.
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:Less than 15 mins
ToolsScrew drivers
Customerkaren from coventry RI
Dishes remain dirty after wash cycle
I followed the suggestions of the other comments for the chopper assembly part. "Bill from North Richland Hills" had great information.
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:1- 2 hours
ToolsNutdriver, Screw drivers, Wrench set
CustomerJohn from Huntington Beach CA
Noisy dishwasher
My dishwasher was making an aweful sound. Upon inspection I found the Chopper Blade assembly in pieces and figured that was my problem. First remove the lower rack,waswithout removing her arm and unsnap the water distribution assembly from it's brackets. Tilt the washer on it's back and remove the wiring harness, the drain pump and retaining tabs (3). Place washer upright and remove housing and pump motor. You can reach the chopper assembly without removing the entire unit if you want but would be a back ache. Remove the 4 Torx screws securing the screen to the pump assembly. Remove upper screen assembly and remove last two Torx screws securing the cover and chopper bade housing. Reverse order to re-assemble. Unfortunately this was not my only problem. The noise is less clunky but the pump/motor assembly still makes an aweful sound when running so I've ordered a replacement and will let you know how it goes. Dont forget the plumbers tape on your water inlet valve when reinstalling unit.
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsScrew drivers
CustomerErnest from Levittown NY
Washer buzzed and refused to clean
This was my second trip inside this dishwasher. The first time took me a little longer as I wasn't sure how to pop the chopper cover (just tug harder). Anyway...
First time in I thought I found a piece of glass blocking the cutter blade. Washer ran for 2 weeks then once again buzzed and didn't clean. This time the chopper area was clear but I did notice the chopper itself was worn. When I removed it it came apart in pieces, it was just worn out.
Ordered the replacement here, it came Tuesday morning (ordered 3PM Saturday afternoon). Went right in and now I wash dished just not to hear the washer running.
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsScrew drivers
CustomerElner from New Concord KY
Making rattle noise just as dishwasher emptied water
First I removed the racks. Removed the top of the drain and washer blades. Take casing that enclosed the assembly off. Remove the chopper and put new part in which attaches to the end of the motor by a spring. Reassemble everything that was taken off.
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1 of 3 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsScrew drivers
Customercharles from frederick MD
Loud humming
Thought the motor or pump might be giving out and it was not draining properly. Took out the spray arms baskets to look at the chopper. A toothpick had entered the chopper and broke it. Ordered the parts and viola, works like a new one for $21. Pretty easy repair. The most difficult problem was figuring out that the bottom spray arm spins off while holding the center piece.
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1 of 3 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsNutdriver, Pliers, Screw drivers
CustomerThomas from Fort Washington MD
No water pressure, dishes were dirty/not clean, no water to top rack
I removed both racks, the water feed tube, the lower spray arm, and round filter assembly. There's a small plate, cresent shaped, with 4 screws that you remove (it's a filter for large items, then a small round cover held with 2 screws that you take off and then it hinges open from left to right and comes off. There you will see the chopper blade assembly. Simply remove the old and place a new one in, ensure that the gears are engaged.
My old one was broken and clogged with debris and a small piece of cellophane, hence why the water would not circulate and I had no water pressure. It works like new now.
I would say that the repair is very easy, but it's awkward working inside the dishwasher. Remember to turn off the power to the dishwasher at the fuse/circuit box before you go poking around.
Good luck!
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1 of 3 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsNutdriver, Pliers, Screw drivers
CustomerAgnes from Lorain OH
Top rack not cleaning properly
You need star bits! Removed top three screws on the pump housing, removed two screws from the tubing to the upper wash arm, moved the lower part of this tubing to the right to reveal a hidden screw. Pulled all out and removed screw and a cover to get to the chopper assy cover one screw and a little pressure from a flat screwdriver because the plastic pieces were held together with dried detergent. Pulled out old , which was covered with plastic,which broke unit, and restricted water intake. Replaced all in reverse order,O.K. now!
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsPliers
CustomerHarry from Big Stone Gap VA
No water pressure, wouldn't turn spray, food on dishes.
1. Removed the baskets 2. removed the bottom sprayer 3. removed the shield at bottom of dishwasher 4. removed cover on food chopper 5. removed food chopper and screen 6. replace with new food chopper and reinstall each item 1 - 4: The video on this site was very helpful. This solved the problem. Thanks so much.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:More than 2 hours
ToolsScrew drivers, Socket set
CustomerJAMES from SAN DIEGO CA
The chopper was broken, the screen was clogged
Somehow, a wooden chopstick found it's way to the chopper (a small disposal in your dishwasher), and broke the (plastic) rotor. Food was no longer being finely chopped, and was unable to pass through a filter screen. This reduced water pressure, and prevented effective operation of the upper spray arm. It is not difficult to get to the chopper to make the repair. Refer to the guide taped to the backside of the floor panel. Note that the chopper can be accessed through the bottom of the tub itself. Remove the spray tube from the wash module manifold, then twist the manifold CCW to release it. Then, remove attaching screws to the screen, foreign object protector and inlet protector to reach the chopper assembly. I replaced the broken chopper and reversed procedure.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsScrew drivers
CustomerAlfred from Norwich CT
Dishes were not coming clean.
The instructions were very good. Only difficulty was getting the top plastic cover off the chopper blades. Tried to pry the cover off, gently, didn't work. Then I banged around the cover with the back of a screw driver, again gently. That also did not work. Thought about it for a while and decided to pour boiling water on it. Ten minutes later the cover came off with a little pull. The old chopper blade was totally worn. Screen was also full. Again, excellent instructions.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsNutdriver
CustomerDebbie from Salcha AK
Dishes on top were not being washed. Bottom started not getting cleaned
We tore the dishwasher apart till we found something broken! We found the chopper assembly was broke. I by chance found your wonderful web site. A $30 part fixed my dishwasher. I actually was shopping for a new dishwasher. My old one works PERFECT! Thank you!
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsPliers, Screw drivers
CustomerGavin from Marietta GA
Upper level dishes not cleaning properly.
Replaced chopper assembly as per instructions on website.
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