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PartSelect Number PS392681
This part contains the mounting clips and helps distribute water from the top of the dishwasher tub.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
I dropped the upper rack to it lowest level. I then pulled the water hose down and put the arm in place then attached with the included plastic buttons. The hardest part was getting my hands in place to do the job.
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1 minute repair if the old wash arm is already off. Even fixed it with the dishwasher full. It's to bad you can't just buy the pin that holds it on.
Followed the video provided by this site. Since the old Upper Wash Arm had come unfastened and fell, did not have to remove the assembly that holds it. Simply removed the lower basket and upper basket, held the new part in place and gently depressed the arm of the upper assembly along the roof of the washer, and snapped the fastner with my finger.
Ordered the part, snapped it on per your video. DONE
This was extremely easy!First, I removed the small plastic retainer' from the upper wash arm assemby by pushing it up with my finger and grasping the retainer with my other hand, I removed it from the assembly. I then placed the new plastic retainer into position with my left hand and pushed the upper spray arm against the bottom of the assembly and snapped on. Since all of the parts are plastic, the upper arm sprayer simply snaps into place!
The old wash arm was gone, so all I had to do was reach in (this was the hardest because I couldn't figure out an easy way to remove the top rack) in and put everything in the right order and push the two pins together. Once I got everything lined up, it took a few seconds.
I Googled the part number and "repair instructions". Someone else, who had experienced the same problem, wrote a paragraph on how to do it. The most important thing he had to say was "place something under the arm to catch any parts you might drop". I'm finding that you can usually find instructions on the web to fix almost anything. Sometimes, you're even lucky enough to get a YouTube video with step by step instructions. Thanks for the speedy service!
I ordered the upper wash arm kit which included the upper wash arm and a retainer. I tested the retainer which was a mistake. I thought I would snap it on, then unsnap it and then install it. Unfortunately the retainer does not come off once snapped on. I dug it out which ruined the retainer. In it's place I used two flat washers and a wood screw. Once installed I sealed it with Mighty Mend It. It has so far worked successfully. I do not recommend this approach. Instead I recommend not testing the retainer. The kit came very quickly. I am happy with PartSelect.
I looked at the new part, comparedd it to the defective part and made the repair myself in about 3 minutes.
New pin and washer arm snap into place. Very easy. Took less than 5 minutes.
No tools needed. A bit of a challenge to use my fingers to gently pry down the upper water feed so I could insert a new pin into the hole from above. It was also a little difficult to have the strength to squeeze the two parts together in such a tight space. There were no instructions included with the part but I referred to the diagram on your "Parts" page and figured it out. Very important to cover the bottom interior of the dishwasher to avoid losing the tiny parts down the drain. Not a bad job for "Josephine the Plumber"!
received the kit in the mail...seemed to be too loose after installation...sure enough, arm kit fell off after using dishwasher twice. Called PartSelect toll free number and within minutes, another kit was on it's way free of charge. All parts are guaranteed for one year. New kit arrived in two days and re-installed. Now is working great!! Thank you PartSelect...great place to order and work with.
Didn't even have to remove the top rack- just pulled it half way out- and snaped the part in with my fingers. Took less than one minute and no tools! Awesome!!!! (I'm a girl)
I attached the washer arm with the provided plastic bolt and secured it by simply using my hands.
We needed to order the arm AND the parts to re-apply it, even though we still had all the parts. The parts holding the arm in place must have just weakened over time. We only had to push the arm onto the "holding" pieces and we were finished!
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