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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
Tools
CustomerTom from Chicago IL
Upper spray arm had to be replaced
Thanks to another's story I could tell what the order of assembly was. Nothing in the package clearly indicated that. Parts clicked into place with no problems and the top rack items now come out much cleaner without grit.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerPatrick from Herndon VA
Upper wash arm worn out
This was extremely easy!
First, I removed the small plastic retainer' from the upper wash arm assemby by pushing it up with my finger and grasping the retainer with my other hand, I removed it from the assembly. I then placed the new plastic retainer into position with my left hand and pushed the upper spray arm against the bottom of the assembly and snapped on. Since all of the parts are plastic, the upper arm sprayer simply snaps into place!
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2 of 4 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerAnne from Reno NV
Old upper wash arm kept coming loose after several years, and I couldn't get the pins to keep connected.
The old wash arm was gone, so all I had to do was reach in (this was the hardest because I couldn't figure out an easy way to remove the top rack) in and put everything in the right order and push the two pins together. Once I got everything lined up, it took a few seconds.
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:30 - 60 mins
Tools
CustomerMichael from Wichita KS
The upper wash arm feel off
I ordered the upper wash arm kit which included the upper wash arm and a retainer. I tested the retainer which was a mistake. I thought I would snap it on, then unsnap it and then install it. Unfortunately the retainer does not come off once snapped on. I dug it out which ruined the retainer. In it's place I used two flat washers and a wood screw. Once installed I sealed it with Mighty Mend It. It has so far worked successfully. I do not recommend this approach. Instead I recommend not testing the retainer. The kit came very quickly. I am happy with PartSelect.
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:15 - 30 mins
Tools
CustomerConnie from Wayland MA
Broken pin on upper spray arm.
No tools needed. A bit of a challenge to use my fingers to gently pry down the upper water feed so I could insert a new pin into the hole from above. It was also a little difficult to have the strength to squeeze the two parts together in such a tight space. There were no instructions included with the part but I referred to the diagram on your "Parts" page and figured it out. Very important to cover the bottom interior of the dishwasher to avoid losing the tiny parts down the drain. Not a bad job for "Josephine the Plumber"!
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
Tools
CustomerSandra from Nottingham MD
Upper wash arm broke
received the kit in the mail...seemed to be too loose after installation...sure enough, arm kit fell off after using dishwasher twice. Called PartSelect toll free number and within minutes, another kit was on it's way free of charge. All parts are guaranteed for one year. New kit arrived in two days and re-installed. Now is working great!! Thank you PartSelect...great place to order and work with.
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:Less than 15 mins
Tools
CustomerGallagher from bethesda MD
Upper washer arm broke off
I attached the washer arm with the provided plastic bolt and secured it by simply using my hands.
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerJanet from Salt Lake City UT
The upper wash arm fell off.
We needed to order the arm AND the parts to re-apply it, even though we still had all the parts. The parts holding the arm in place must have just weakened over time. We only had to push the arm onto the "holding" pieces and we were finished!
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1 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerMaria from Palmdale CA
Upper sprayer unit ( plastic plug) fell out
snapped in new part in upper wall make sure you hear a snapping click--no tools needed- first needed to remove upper tray- on each side is a snap cap to hold in tray-remove cap it is about one inch cap were slider is located on each side, tray will release, remove lower tray no caps are holding tray -now you can get into easiler.
Excellent service-quick delivery-thank you
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1 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerTerri from Corona CA
Upper arm fell off awhile ago
First I had to remove both racks to get access to the upper spray arm location. The bottom rack was easy. The upper rack was much harder. I checked the manual, and online, to find out how to remove it, but nothing I found worked. Finally, by applying some pressure to some clips on the rack, I was able to pry it out.
Then it only took about 1 minute to install the upper spray arm. Now it's working great! It only took 2 days for the part to arrive. I was very satisfied with the whole experience, and would order from PartSelect.com again.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerAlan from Columbine Valley CO
Upper wash rotating arm detatched
See previous advice. Make sure you place a bath towel in bottom of machine to prevent dropped parts getting into drain. slightly push down on upper water supply tube to permit room to get finger and attaching button in place. Squeeze button by opposing finger and thumb to snap together the arm keeper receptacle and arm.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:Less than 15 mins
Tools
CustomerWilliam from Williamsburg VA
The upper wash arm came off and there was a piece missing.
I Googled the part number and "repair instructions". Someone else, who had experienced the same problem, wrote a paragraph on how to do it. The most important thing he had to say was "place something under the arm to catch any parts you might drop". I'm finding that you can usually find instructions on the web to fix almost anything. Sometimes, you're even lucky enough to get a YouTube video with step by step instructions. Thanks for the speedy service!
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerEileen from Marshfield MA
The upper wash arm fell off
I looked at the new part, comparedd it to the defective part and made the repair myself in about 3 minutes.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerJOSEPH from BURLINGTON NC
The plastic pin that the washer arm spins on wore out and the arm fell off.
New pin and washer arm snap into place. Very easy. Took less than 5 minutes.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerVernon from Odenton MD
Upper arm assembly fell out of it's mounting
After I got the replacement parts I discovered how the upper arm retainer holds the upper spray arm in place. It was a simple pop out the old retainer and push the new retainer in place. All went well.
PS The delivery time was sooner then stated. The on-line delivery time for normal delivery was 3 to 5 days, but I received the parts the next day. I am very pleased with the ease of ordering and ease of installation. Parts Select did a great job.
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