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PartSelect Number PS392681
This part contains the mounting clips and helps distribute water from the top of the dishwasher tub.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
I dropped the upper rack to its lowest position.I pulled the upper water channel down from the spring clip [on the top of the washer] to get access to the hole on the top of the front end of the channel. The front end of the channel only drops an inch or two.I put the new upper wash arm pivot [larger of the two small pieces] through the new upper washer arm from the bottom, placed the assembly up into the hole on the under side of the upper water channel, and snapped in the new keeper [smaller piece] through the hole in the top of the upper washer arm.Finally, I snapped the upper water channel back into its spring clip. It was not even necessary to remove the racks.There were no instructions or diagrams with the new parts, so it took me a few minutes to be sure which of the two small parts goes in from the bottom and which goes in from the top. Otherwise, I could have installed the new washer arm in one or two minutes.
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The most difficult part of this was figuring out the problem was with the middle spray arm - that it was not spinning (and thus not rinsing the top dishes). I could spin it by hand fine - but if I watched its position while the machine was running (open/close the door) I saw it wasn't moving. I took out the top shelf (with spray arm attached) and connected it to the garden hose. I could see then that the arm was sagging and hitting the rear connection, preventing it from spinning. To replace I removed the plugs from the top shelf side-rails (bend the rail open with your thumb and tip the plugs out of the rail to the right for the left rail, to the left for the right rail. this is easier than pulling them out the end of the rail). Slide out the top shelf. Turn over, remove the phillips screw and pull off the manifold, and middle spray arm. Replace with the new parts. I also replaced the top spray arm (which was very loose, and probably not spraying well because it was so loose). For this I unclipped the top feed tube and pulled off the old sprayer. Put a towel in the bottom rack of the washer so you don't drop the little pieces into the pump below. The top spray arm simply snaps in with the two connectors (the pointy one attaches through the feed tube).
Repair is a piece of cake, much to my relief. The difficult part, if you can call it that, is that when you go to put the small piece in the top that will ultimately hold the Upper Wash Arm in place - don't drop it. Drop it and you are screwed. It goes into the sump area, and you have to disassemble the whole bloody thing to retrieve it, which isn't maybe the easiest thing in the world to figure out. My recommendation would be to 1) remove the top dish rack so you've got a clear shot at it, and 2) cover the sump area with something, anything, that will prevent little bitty pieces that you drop from falling into that sump. Prevent this. Learn from a chump how not to be one yourself.
The upper spinner fell off with each wash and I had been putting the pointy tac-like piece back into the washer type piece, but they did not hold. I ordered the whole kit (spinner was not needed but came with the set). The tac-looking part was the problem, it had been worn down with use. When pushing the new pieces together to hold the upper spinner back in place it was 100% fixed. Took about 10 seconds. Good luck!
After I removed the button holder from the upper wash arm supply line, I put the new botton connecter in it's place. I then held the button in place, slightly bending down the water supply, while bring the wash arm, with the lower support in place, pushing the support onto the button holder. The whole thing took less than 30 seconds.
removed old fastener part (broken) from bracketplaced new fastener above bracketaligned spray arm below bracketsnapped lower fastener part into place couldnt be easier so long as you have two capable hands and eyesight
I simply pulled the top rack out as far as it would go, reached in and gently bent supply arm down so I could get the snap button (male end) in from the top. The female end and the wash arm then just snapped up into the male end. It took less than a minute. I probably saved about $75 doing this myself.
I procrastinated with the repair thinking it would be a head ache... But googling Partselect.com was quick and easy. I know I sond like a late night comercial but I will use them again for my next home repair!Ted Lamarche
Put the upper pin in first, placed the arm in place and snapped the bottom fastener in with fingers
Pretty simple fix.I unclipped the upper sprayer arm from the top of the washer, and lowered the top rack to it's lowest setting.I put a towel down in the bottom of the washer just in case I dropped a small part (to keep it from going down the drain).Then I simply snapped the new sprayer arm in place, snapped the sprayer arm back into it's clip.Ta-da! done.
Thanks to another's story I could tell what the order of assembly was. Nothing in the package clearly indicated that. Parts clicked into place with no problems and the top rack items now come out much cleaner without grit.
Just snapped it into place. No brainer. Actually my wife did it.Telephone helper was efficient and polite. Should have called her first as I ordered the wrong part the first time. Returned it and my account was credited promptly.Saved a repair call and several dollars.Many thanks
I dropped the upper rack to it lowest level. I then pulled the water hose down and put the arm in place then attached with the included plastic buttons. The hardest part was getting my hands in place to do the job.
After looking up the part (three minutes) and ordering (two minutes) I received the part within the same week. The upper wash arm consists of three pieces: the arm and a two piece snap in unit. Simply bend the water source arm a little to allow the small snap piece to be inserted through the top and place the washer arm and second snap piece underneath and snap them together. 15 seconds. AWESOME
Literally took less than a minute. I unfastened the top water tube from the dishwasher ceiling and snapped the spinning arm into place. From the information I saw here I learned that the smaller part of the fastener goes on top. Very easy, and the part came in two days.
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