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388034-1-S-Whirlpool-80040             -Agitator Directional Cogs
388034-1-S-Whirlpool-80040             -Agitator Directional Cogs http://www.partselect.com/Schematics/Whirlpool/MDKTWLBF.gif

Agitator Directional Cogs

PartSelect Number PS388034

These agitator directional cogs are commonly referred to as dog ears. They come four to a package and are usually used with direct drive washing machines.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Will not agitate.
  • Noisy.
  • Pumps but will not spin.
  • Spins slowly.
  • Shakes and moves.
  • Not cleaning dishes properly.
  • Will not drain.

Compare At

$5.33

You Save

$.89

Your Price

$4.44
Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Agitator Repair Kit

Part Number 334650

The agitator kit is most commonly used if the top part of the agitator is not moving correctly but the bottom is. This kit now includes all pieces shown in photo plus the thrust spacer, inner cap seal and washer. May need agitator grease for repair.

$12.11
In Stock

Thrust Spacer

Part Number 334562

This white thrust spacer is made of plastic and is also commonly referred to as a retainer ring. It is used in the agitator assembly of many direct drive washing machine models. This is the retaining ring for inside of agitator. May need agitator grease for repair.

$2.40
In Stock

Screw & Washer (5/16-24 x 1)

Part Number 11741866

This kit contains one screw with rubber gasket and threaded sealant. The screw head is 7/16".

$5.15
In Stock

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.2 / 5.0, 240 reviews What's this?
 

1 of 1 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Socket set
Customer: Merrill from Attica, NY

Top part of agitator not turning

The repair was very easy, I took the top cap off the agitator and removed the recess bolt and pulled the agitator out of the washing machine,put the agitator on the floor and put my feet on the sides of the agitator and pulled the top haft apart,replaced the agitator directional cogs put back together work great

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1 of 1 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Socket set
Customer: Dawn from Little Rock, AR

Agitator would not agitate properly

I also ordered a new agitator repair kit which had almost everything. I noticed that I the kit had shorted 3 of the 4 cogs. Once the missing parts were received I removed the agitator bolt from the middle of the agitiator with a rachet and socket. Amazingly, I read the instructions and followed them accordingly. I pulled removed the agitator and removed the dogs/cogs and placed the new one in the new dogs *Making "dog gone" (pun intended) sure they were facing the correct way, by comparing them to the instructions. I carefully seated them as per the illustrations on the instructions and replaced the center bolt in. placed the cap on top and started the washer. Then I had my cup of coffee. By the way..I'm a grandmother, so if I can do it.............!

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1 of 1 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Socket set
Customer: Steve from Troy, TX

The agitator was no longer turning.

First I popped off the very top cap of the agitator. I then used a socket extension to access the mounting bolt in the interior of the agitator. Once the bolt was loose i pulled the agitator off and dropped out the middle piece. With this out i switched the 4 cogs with the old. I then held the agitator assembly upside down and placed the middle piece back in. The most difficult part was aligning the agitator back onto the bottom part. Screw it back in place and pop the top back on.

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1 of 1 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Nutdriver
Customer: Manuel from Tehachapi, CA

The agitator would not move.

I removed the center cap from the agitator, which then exposed an inner cap with rubber seal. These were both easily removed with no tools... just a slight pull. Then the center screw was exposed. I removed that "one" screw and pulled the upper agitator assembly off. The old dog ears literally fell right out. I simply ensured that I placed the new dog ears in the same direction as the old, which is not hard to remember because the little housing piece that holds them is molded in the angle of the ears. Putting it back in took the most time because the new ears can easily fall out. In order to overcome this I had to assemble the pieces that had been removed and carefully put them back in place. At that point I had to manage to get the screw back into position and tighten it up. I put the inner cap with seal back in place and then the agitator cap... Done! It's an old machine but works great with a simple repair. The dog ears were so inexpensive that I purchased two sets. Great site!

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1 of 1 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Socket set
Customer: Kenneth from Merced, CA

Upper portion of agitator would not function!

Removed top portion of agitator to expose the nut which held it to the shaft and removed the nut with a socket and ratchet. Removed the entire agitator and carefully took apart the plastic part which held the old directional agitator cogs (4 of them) and removed them and replaced with the new ones which I had ordered. I then reassembled the agitator and dropped it in place and fastened & tightened the one nut which I had removed earlier. The entire process probably took about 10 minutes and we immediately tried the washing machine and observed that the top portion of the agitator was turning exactly as it was supposed to and I am extremely pleased that I was able to make the repairs myself. This was a very pleasant process and I would highly recommend your business to my friends and relatives. Thank you very much for your efficient help.

Sincerely,

Ken Lancaster

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1 of 1 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Socket set
Customer: Depeturie from Madison, AL

Top of agitator would not rotate

1. Lift the softener dispenser up and out
2. Lift up the plastic cap underneath
3. See bolt...use ratchet with extension to loosen and remove bolt
4. Remove whole agitator by simply lifting it up
5. Place agitator on floor and separate top from bottom agitator by simply pulling apart
6. See 4 plastic cogs that spin the agitator. Like mine they are probably completely worn/stripped.
7. Replace old 4-cog set with a new 4-cog set. They are small and inexpensive parts! I did this and our machine is working just great!

This also gave me a chance to clean the agitator thoroughly!

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1 of 1 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Socket set
Customer: jason from Barnesville, OH

Washer would not agitate

removed the agitator and melted the retaining clips to loosen the retainer cover for the cogs. went simple after that.

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1 of 1 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Wrench set
Customer: David from Austin, TX

Agitator quit agitating

Took the cap off the agitator, loosened the nut with a wrench, and pulled the agitator out. The agitator pulled apart easily, revealing the piece containing the dog ears, which were clearly worn out. Simply replaced the dog ears and reinstalled the agitator. Piece of cake!

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1 of 1 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Socket set
Customer: Leo from Yorba Linda, CA

Worn out cogs

I unscrewed the top cap by hand and used a socket wrench to remove the main center unit.
the rest was very straight forward.

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1 of 1 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Socket set
Customer: Jeff from Ramsey, IL

Agitator cogs were wore out

I just took the bolt out of the top of the agitator which allowed me to pull the agitator straight up. Then I turned it over so the sleeve that the cogs go into could fall out. I took the old cogs out, put the new cogs in, held it upside down and lowered the agitator down onto as to not move the cogs. When it was all situated correctly I held it by the bolt as I turned it upright. Then I just lowered it back down in place inside the drum and tightened the bolt back down. Done.
The washer works just like new.

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Socket set
Customer: Michael from Watson, AR

Worn cogs, machine would not agitate.

Well, I took out the worn parts, replaced them with new ones, end of problems. except that I did not see in the parts book where the new agit came with new cogs . So, I wound up with an extra set of cogs (at my cost). Gotta say one thing though, the service was good and fast, even though it was during christmas holidays. Thanks.

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1 of 1 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers, Socket set
Customer: William from Greenville, WI

Agitator upper half didn't ratchet with the agitator motion

To replace the dogs that cause the ratcheting motion:

I removed the softener cup by pulling straight up. (You've probably found, as I have, that the softener cup and the bleach dispensers are problematic: the softener cup must be cleaned with every use or the old softener liquid turns to glue, and the bleach dispenser mechanism plugs and distributes bleach onto your next load, ruining entire loads of clothes.)

Then I lifted the cap covering the retaining bolt by inserting a screwdriver alongside in the square holes provided, loosening it, and lifting it out.

Then I used a socket and a very long extension to remove the retaining bolt. I lifted the agitator straight up.

The next step can be a problem: I survived it (though I did strain my back). What's required, as you can see by reading the preceding letters, is to lift sharply on the upper agitator while holding the lower agitator with your bare feet or some soft shoes. What this does, at least on my model, is to break off the tabs that are fused together over the ratcheting-dogs, which are the focus of the repair. (These tabs hold the upper and lower assemblies together, moving the dogs assembly with the lower agitator.) In my case, one of the tabs broke off a half inch below the top, but that wasn't catastrophic and I didn't lose the rest of them, so when I reassembled the two halves still snapped back together.

One problem was that when I jerked the two assemblies apart, the parts of the dogs assembly went flying. Everyone had said to make sure everything went back the same way it came apart--for me there was no way to tell what that way was, but common sense tells you which way to reinstall the new dogs; they have to catch every stroke.

To reassemble, position the dogs with the retainer cup inverted. Then hold them upside down while sliding the upper agitator down over them. This holds them in place. When sliding the upper agitator down onto the lower, make sure the slots line up and use a smooth even pressure. Snap the two halves together, bolt the agitator back into the machine, replace the cap with the large o-ring (make sure you clean and/or replace the o-ing), and reinstall the softener cup.

Et, voila! You're back in business.

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1 of 1 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Socket set
Customer: Charles from Lindenhurst, NY

Top partion of agitator turned in both directions by hand and was not driven by the motor.

Using the IPB I removed the upper assembly to gain access to the cogs. Turned the assembly over and incerted the new parts and reassembled the pieces in reverse order.

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1 of 1 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Really Easy
Time to do repair: More than 2 hours
Tools: Nutdriver
Customer: Rudy from Tariffville, CT

Cogs wore out

remove top of adigator and remove bolt. remove plastic clip and cogs.replace in reverse order.

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1 of 1 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Nutdriver
Customer: Tammy from Wildwood, FL

The agitator cogs were worn out.

We took off softner cap and then took off the agitator with a nutdriver and then pulled the top off and the central agitator that the cogs were in pulled it out took the cogs out and replaced them with the new ones . Then we put the agitator back on and tightened the nut and replaced the softner cap and we were all done.

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