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PartSelect Number PS388034
Agitator directional cogs, otherwise known as dog ears, come in a package of four and are generally found in washers where the motor is connected directly to the washer. The agitator is what causes the thrusting motion in your washer. If you have noticed that your washer is not draining properly, is making unfamiliar noises, shaking, or is simply not washing properly, it could be due to faulty agitator directional cogs. They can be found by simply removing the softener dispenser and then removing the agitator cap. For this repair, you will need a 1/4 or a 3/8ths socket set, and needle nose pliers.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
The agitator is designed to spin the clothes during a wash cycle. If your washing machine will not agitate, spin, or shakes and/or is noisy, you may need to purchase the agitator repair kit. The agitator kit is most commonly used if the top part of the agitator is not moving correctly but the bottom is. This kit now includes all pieces shown in the photo plus the thrust spacer, inner cap seal, and washer. You may need agitator grease for this repair. As with any major appliance repair, be sure to disconnect power to the washing machine before beginning the job.
This is a genuine OEM thrust spacer for your washer, and is also commonly known as a retainer ring. The spacer is about 2.5 inches in diameter, is made of plastic, and is white in color. It is used in the agitator assembly of many direct drive washing machine models. The spacer is fitted between the agitator and the agitator auger to support it as it moves. This part is sold individually. Although it is not included in this part, you should have some dual-action agitator grease for the repair as well.
This kit contains one screw with rubber gasket and threaded sealant. The screw head is 7/16".
Gently pry top of agitator off with small flat-blade screwdriver. Using the square end of a 1/2-inch socket extension, unscrew the plastic center "nut." Lift agitator off, remove center cone that holds the dogs, slip the retainer ring off, remove the worn dogs and replace. (Great opportunity clean the soap scum off the agitator!) Reverse the process to complete the repair.
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Were these instructions helpful?
I went on line to find out how take the adjetator apart. You just stand on the adjetator and pull the top off. Very simple. Once that wss apart I cleaned the dog area of dirt and old pieces. Install new dogs and put it back together. I was trying to make much harder than it was. Piece of cake.
called daughter's boy friend
Removed agitator according to instructions, although upper and lower agitator did not want to separate. I used a steel rod and hammer to separate them by hitting lower agitator where bolt goes through. After removing and replacing old cogs, cog holder had to be tipped upside down to insert in agitator. I used a small dap of toothpaste to hold retainer in place while I inserted it in agitator. Works great now.
I watched your video, followed the instructions, andin 20 minutes I had a new washer! The repair man estimated the cost for repair at $150, but I didn't want to spend that much money on a 20-year-old washer, so I ordered the agitator repair kit, cost $12, and it arrived the very next day! I did exactly what the video indicated and within 30 minutes my washer was agitating like never before. Thank you so much for the video instruction, it was fantastic.
The repair went smoothy except for removing the screw that holds the upper agitator part from the bottom agitator. Once that was removed all went smoothly. Considering my washer is 17years old, I guess I should be happy that was my only problem. I followed the directions of the repairman in the video that was provided by the web site. Most of my parts matched his parts :). My husband was very proud that I repaired the washer and was able to diagnose the problem. Thanks for helping me save some $$$$. I'm pleased and am very happy to have solved the problem on my own. My husband teases me about hanging a shingle. Thanks, Zina
I basically followed the video that was available on Partselect.I had trouble getting the top of the agitator separated from the lower but I used a length of 2x4 and gently tapped this with a hammer (so I wasn't hitting the plastic directly with the hammer, never a good idea). I few taps around the perimeter of the upper agitator and it came apart. The rest was quite easy. I replaced the seal since it looked pretty worn when I first removed the inner cap.
The top portion of the agitator was not turning so that laundry could be drawn down in the wash tub. The problem was 4 little cogs that where worn and would not catch on a gear/cog portion of the bottom portion of the agitator. the cogs where about $10 delivered and it took about 25 min. to install (from top of washer). The old cogs, I also repaired by taking them out and using a hacksaw to redefine the grooves on them. They are still working, so I will hold on to the new parts until needed.
I examined the problem and found defected parts. I decided the agitator repair kit would fix the problem. I received the parts in a very timely manner and the price was very fair. I Replaced the parts and the washing machine is working. Great service THANKS
Replaced Cogs agator works great.
Pop off fabric soft. dispenser with screwdriver in the slot.Remove the plastic seal with o-ring w/ pliers.Remove agitator assy. with 3/8 socket on extension.Pull up/off top agitator, holding on to the bottom agitator.R and R the thrust washer between agitators, w/silicon top and bottom.Remove black sleeve on cam and replace cogs in correct position.Replace agitator and insert cam lined up with tabs and slots, push down firmly to engage tabs. Replace bolt and tighten. Insert seal w/ o-ring coated with soap and push down to groove.Replace softener reservoir.Check out the video.
Watched the great parts select video and then check all other parts on bottom and top agitator for wear then found the parts I needed, very easy fix and runs like new.
got the parts from parts select and got the machine repaired quicklywhat a savingsrepair man would have been over 100 dollarsthe shipping was more than the parts but I saved greatly with no repairmanlove your site and the great savingsi really loved my washing machine and hating to lose itwas so satisfied that I could save it after all these yearsthanks
repair was really simple. If you can get it apart, you can fix it. the parts fit perfectly.
Removed top cap of agitator and pulled out the inner cap. Spread a pair of needle nose pliers and placed them in square holes on each side of nylon fitting. Unscrewed nylon fitting and removed top half of agitator. Replaced directional cogs/dog ears and put agitater back together. Works like new. Easy fix.PS Received parts in 72 hours. $10.00 bucks and never left the house.
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