388034-1-S-Whirlpool-80040             -Agitator Directional Cogs
388034-1-S-Whirlpool-80040             -Agitator Directional Cogs

Agitator Directional Cogs

PartSelect Number PS388034

These agitator directional cogs are commonly referred to as dog ears. They come four to a package and are usually used with direct drive washing machines.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Will not agitate.
  • Unusual Noise.
  • Pumps but will not spin.
  • Shakes and moves.
  • Spins slowly.
  • Compare At

    $3.98
  • You Save

    $.66
  • Your Price

    $3.32
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Agitator Repair Kit

Part Number 334650

The agitator kit is most commonly used if the top part of the agitator is not moving correctly but the bottom is. This kit now includes all pieces shown in photo plus the thrust spacer, inner cap seal and agitator bolt washer. May need agitator grease for repair.

$17.87
In Stock

Thrust Spacer

Part Number 334562

This white thrust spacer is made of plastic and is also commonly referred to as a retainer ring. It is used in the agitator assembly of many direct drive washing machine models. This is the retaining ring for inside of agitator. May need agitator grease for repair.

$2.52
In Stock

Agitator Bolt

Part Number 348478

This kit contains one screw with rubber gasket and threaded sealant. The screw head is 7/16".

$4.46
In Stock

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.2 / 5.0, 236 reviews What's this?
 

7 of 7 people found this instruction helpful

Parts Used

  • Agitator Directional Cogs

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsSocket set

CustomerLarry from Edgewood TX

Top agitator would not operate

unscrewed a bolt, pulled top agitator out and replaced parts and reinstalled.

Help other customers find the most helpful instructions.

Were these instructions helpful?

6 of 7 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsSocket set

CustomerRussell from Hyannis MA

Top section of agitator would not spin.

Used your exploded view of the area to determine the problem-found the broken part and reassembled following the drawing. I felt like a pro after a test and kept my wife happy. [only lost a few days waiting for the parts which arrived as expected]

Help other customers find the most helpful instructions.

Were these instructions helpful?

5 of 6 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsPliers, Socket set

CustomerBecky from Oskaloosa IA

Pump leaking, agitator not turning

First I went to this site and read what everyone had to say on leaking pumps. After finding the model number, I looked at the parts list, and found what parts I thought I would need. First I shut off the water and unpluged the washer Replacing the water pump was very easy after reading what other people had done. I pulled the washer out from the wall about 18 inches and tilted back on a 45 degree angle. The pump was now in plain sight and helt in with two slide clamps. Using a pair of plyers I remover both clamps from both hoses on the pump. By pushing to the outside of the pump I was able to remove both of the slide clamps. This allows the pump to be lifted out and off the motor shaft. As my washer had just started leaking " about one week" the pump slid off the shaft easy. There was no rust on shaft. Pump shaft has a slot in it so the pump can only go on one way. By reversing the way I removed the pump I was able to slide the new pump back onto the shaft and slide the slip clamps back over the pump. Replacing both hoses and both clamps. Now pump was in place. I pulled the washer away from the wall and slid back into place. That took care of the pump. For the top side I removed the top part of the agitator by pulling up and removing the part that holds the softner. Under this was a piece of plastic that I was able to lift out. Under that was a 12MM bolt with a rubber washer. Using a scoket set I removed the bolt and washer. Lifting up on the agitator it came right out. Pulling on each end of the agitator I was able to pull it apart. Inside was a large plastic washer and agitator directional cogs all in one piece. This piece just lifts up and off. I replaced the old piece with the new on and slid the two agitator back togeather. Setting the agitator back into the washer and put the 12mm bold and rubber washer back on. Then I put the plastic back on and set the top softer cup back in place. Snapping in the bleach dispenser was very easy, just shap into place. Pluging the washer back in, and turning back on the water I ran the washer with no clothes in it so I could check for leaks and make sure everthing was working. Repairing both parts took about 30 minutes and now the washer is like new.

Help other customers find the most helpful instructions.

Were these instructions helpful?

3 of 3 people found this instruction helpful

Parts Used

  • Agitator Directional Cogs

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers, Socket set

CustomerGeorge from Danbury WI

Top agitator did not work

I removed the cover for the softener dispenser on the top of the agitator. Then reached in and removed the cover of the nut and washer which was very sticky and sealed with an o-ring. This took a bit of pressure. Then used a socket wrench with an extension to loosen the bolt and took the whole agitator out of the machine. Then I set the agitator on the floor and with a fine 12 inch long screw driver released the catches while turning and pulling the agitatior with my other hand and holding the lower agitatior on the floor with my feet. I then turned the upper part over and removed the cogs and holding mechanism.
Then I reversed the process after replacing the cogs with the new part. 25 minutes total.

Help other customers find the most helpful instructions.

Were these instructions helpful?

3 of 3 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers, Socket set, Wrench set

CustomerRonny from Santa Monica CA

Coupling on whirlpool washer gave out

The coupling, made of plastic and rubber, on our Whirlpool washer gave out. Done the same repair nine years ago and knew what to do. Here is a short summery:

1. unscrew the 2 screws that hold the control panel on top of the machine in place

2. unscrew the screws that connect the housing with the back panel

3. pop the 2 clips under the control panel to release the back panel

4. with the back panel loose disconnect everything
that is pushed, screwed or clamped on and take the back panel off (don't worry about remembering where things go, everything can go only one way together again)

5. slightly lift the housing of the washer in the back to remove, that gives you access to the coupling in front of the machine

6. I personally like to put the washer on its back and do the repair that way. However, if you want to
leave it standing that is gets you there too.

7. take the screws out of the brackets that hold the pump (the thing with the two hoses attached to it)
in place and snap off the brackets; lift up the pump and put aside

8. you can now remove the broken coupling

9. check for any fragments and clean off what needs to be cleaned

10. replace the coupling

11. reverse the order of steps 1 to 7; make sure that the all electrical connections and hoses are connected!

12. test

Help other customers find the most helpful instructions.

Were these instructions helpful?

3 of 4 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers, Socket set

CustomerJoshua from Lincoln NE

Replacement of upper agitator.

Very simple. Remove the fabric softener dispenser. Then remove the nut that is inside the agitator (requires a couple of extensions for your socket set). Remove the agitator by pulling up.

I replaced the 'dog ears' or agitator and the upper agitator. It is easy to see where everything needs to go after you take it apart. The upper agitator had plastic gears that were stripped and wouldn't have worked by only replacing the directional cogs.

Its easy, nothing to worry about.

Help other customers find the most helpful instructions.

Were these instructions helpful?

5 of 10 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers, Socket set, Wrench set

CustomerA from Hudsin OH

Tub would not agitate

I had given up on repairing the machine and placed order for a $650 washer. After returning to home from this shoping, I wanted to know possible problems with the current machine and came across a story on your web site attached to the Coupling parts description. It described the repair details. Encouraged I placed order for this $15 parts and repaired in an hour, saved the replacement machine cost. Thanks a lot

Help other customers find the most helpful instructions.

Were these instructions helpful?

2 of 2 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsSocket set

Customerdanny from WASHINGTON NC

Agitator would not

took off bolt holding agitator on... replaced parts..put back on

Help other customers find the most helpful instructions.

Were these instructions helpful?

2 of 2 people found this instruction helpful

Parts Used

  • Agitator Directional Cogs

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsPliers, Socket set

CustomerAlec from Indianapolis IN

The top agitator was not spinning

I popped the dispenser cap off, pulled off the plastic cover that sits on top of the agitator directional cogs assembly, and used a socket wrench with 2 extensions on it to unscrew the nut holding the assembly in place. I misplaced my socket screwdriver and rather than try to buy a nutdriver that matched the size, I just bought a little 3/8" socket extension kit (I needed about 8" of length to be able to use a normal socket wrench). My hands are pretty big so I just had to use pliers to pull the agitator cogs assembly out. Next I just turned the assembly upside down, slipped the plastic ring off that holds the cogs in place, and put the new cogs in place of the old ones. Reassembly was just as easy. The job took about 15 minutes, and once everything was back together the agitator worked like it was brand new.

Help other customers find the most helpful instructions.

Were these instructions helpful?

2 of 2 people found this instruction helpful

Parts Used

  • Agitator Directional Cogs

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsScrew drivers, Socket set

CustomerTodd from Milwaukee WI

Replaced the dog ears.

It was easy, take off the cap, then loosen the nut. Take it apart, change the dog ears, put back together. It was done.

Help other customers find the most helpful instructions.

Were these instructions helpful?

2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsSocket set

CustomerDavid from Stanton CA

Agitator began skipping and not moving through part of turn

Remove dispenser and barrier cap by hand to access cam assembly. Unbolted agitator assembly and pulled up firmly.
Able to access and replace cams. Before pulling out note how assembled and make sure to put back exactly the same. Singe person using this machine for 8 years. Poor design or quality of cams to fail so soon. Family of 5 would have been through this in a few years. For only 15 dollars definitely worthwhile repair. Parts arrived in days.

Help other customers find the most helpful instructions.

Were these instructions helpful?

2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

Tools

CustomerMarvin from Houston TX

Upper part of agitator not working

I examined the problem and found defected parts. I decided the agitator repair kit would fix the problem. I received the parts in a very timely manner and the price was very fair. I Replaced the parts and the washing machine is working. Great service THANKS

Help other customers find the most helpful instructions.

Were these instructions helpful?

2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers, Socket set

CustomerMichael from Coeur d'Alene ID

Not agitating

Pop off fabric soft. dispenser with screwdriver in the slot.
Remove the plastic seal with o-ring w/ pliers.
Remove agitator assy. with 3/8 socket on extension.
Pull up/off top agitator, holding on to the bottom agitator.
R and R the thrust washer between agitators, w/silicon top and bottom.
Remove black sleeve on cam and replace cogs in correct position.
Replace agitator and insert cam lined up with tabs and slots, push down firmly to engage tabs.
Replace bolt and tighten.
Insert seal w/ o-ring coated with soap and push down to groove.
Replace softener reservoir.
Check out the video.

Help other customers find the most helpful instructions.

Were these instructions helpful?

2 of 3 people found this instruction helpful

Parts Used

  • Agitator Directional Cogs

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsNutdriver

CustomerStephen from Hot Springs AR

Top section of agitator was slipping.

I ordered the new cogs but didn't want to wait the few days for them to arrive. So I decided to try and temporarily repair the old ones. After looking at the picture of the new ones on this site I realized that the teeth were just worn down. I took all four of them out and used a grinding disc to carve the teeth down deeper. They were not perfect. (I would recommend holding the teeth with a vise.) However, after reinstalling the cogs the machine worked perfect and that was two weeks ago. I'm not going to install the new ones until I have to.

Help other customers find the most helpful instructions.

Were these instructions helpful?

1 of 1 people found this instruction helpful

Parts Used

  • Agitator Directional Cogs

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers, Wrench set

CustomerLinda from Arnold MD

Agitator wasn't turning

I watched your video, followed the instructions, and
in 20 minutes I had a new washer! The repair man estimated the cost for repair at $150, but I didn't want to spend that much money on a 20-year-old washer, so I ordered the agitator repair kit, cost $12, and it arrived the very next day! I did exactly what the video indicated and within 30 minutes my washer was agitating like never before. Thank you so much for the video instruction, it was fantastic.

Help other customers find the most helpful instructions.

Were these instructions helpful?