Quick Question!

Have you ever purchased from PartSelect.com before?

388034-1-S-Whirlpool-80040             -Agitator Directional Cogs
388034-1-S-Whirlpool-80040             -Agitator Directional Cogs http://www.partselect.com/Schematics/Whirlpool/MDKTWLBF.gif

Agitator Directional Cogs

PartSelect Number PS388034

Agitator directional cogs, otherwise known as dog ears, come in a package of four and are generally found in washers where the motor is connected directly to the washer. The agitator is what causes the thrusting motion in your washer. If you have noticed that your washer is not draining properly, is making unfamiliar noises, shaking, or is simply not washing properly, it could be due to faulty agitator directional cogs. They can be found by simply removing the softener dispenser and then removing the agitator cap. For this repair, you will need a 1/4 or a 3/8ths socket set, and needle nose pliers.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, KENMORE®, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Will not agitate.
  • Noisy.
  • Pumps but will not spin.
  • Spins slowly.
  • Shakes and moves.
  • Not cleaning dishes properly.
  • Will not drain.
  • Does not dispense fabric softener / detergent.
  • Marks left on clothes.

Compare At

$3.36

You Save

$.56

Your Price

$2.80
Order within the next 9 hrs and your part ships today!
Get this part fast. Average delivery time via standard shipping: 1.8 days.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Agitator Repair Kit

Part Number 334650

The agitator is designed to spin the clothes during a wash cycle. If your washing machine will not agitate, spin, or shakes and/or is noisy, you may need to purchase the agitator repair kit. The agitator kit is most commonly used if the top part of the agitator is not moving correctly but the bottom is. This kit now includes all pieces shown in the photo plus the thrust spacer, inner cap seal, and washer. You may need agitator grease for this repair. As with any major appliance repair, be sure to disconnect power to the washing machine before beginning the job.

Order within the next 9 hrs and your part ships today!
$21.18
In Stock

Thrust Spacer

Part Number 334562

This is a genuine OEM thrust spacer for your washer, and is also commonly known as a retainer ring. The spacer is about 2.5 inches in diameter, is made of plastic, and is white in color. It is used in the agitator assembly of many direct drive washing machine models. The spacer is fitted between the agitator and the agitator auger to support it as it moves. This part is sold individually. Although it is not included in this part, you should have some dual-action agitator grease for the repair as well.

Order within the next 9 hrs and your part ships today!
$3.76
In Stock

Screw & Washer (5/16-24 x 1)

Part Number 11741866

This kit contains one screw with rubber gasket and threaded sealant. The screw head is 7/16".

Order within the next 9 hrs and your part ships today!
$4.63
In Stock

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.2 / 5.0, 253 reviews What's this?
 

0 of 1 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver
Customer: james from swanton, OH

Cogs all broken up

pop off the cap in the center of the agitator and un srew the bolt, then pull it apart and then with a srew drive pry on one of the 2 clip like holders and it all will come apart.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 1 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Socket set
Customer: William F. from Rotonda West, FL

Top of agitator would not turn, pushing cloths down for the paddles to agitate.

Removed top cap by twisting and pulling up, next reached in and removed cap over the retaining bolt. Used a 7/16 socket and 12 inch extension on a 3/8 drive ratchet to lossen & remove bolt. Top portion of agitator lifted off. Placed hand in top of removed unit, tipped unit over and removed insert that holds directional coggs. Reversed procedure to install. Caution, top of agitator that mates with insert, has 2 tabs that bend over if not careful when reinstalling top unit. I understand these tabs are unnecessary and may be twisted off prior to reinstallation process, making it a lot easier.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 1 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Nutdriver, Screw drivers
Customer: Lewis from Marrietta, GA

Agitator cogs were stripped

Removed the cover to the agitator, removed one screw, pulled off the top half of the agitator and turned it over, replaced the cogs, put it all back. Instructions for the entire process were on the website. I saved over $100 with 10 minutes work!

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 1 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Wrench set
Customer: Richard from Jasper, GA

Agitator was nice (not agitating)

Pulled off the top of the agitator (softener dispenser) the plug and the bolt holding the agitator on. Pulled the agitator out and removed the cup that held/holds the cogs. Found the broken plastic cogs. Got on the internet and hunted the parts. Found out they were called cogs and didn't have to order the entire machine to get them. Ordered and expected 5 days of dirty laundry.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 2 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers, Wrench set
Customer: Sam from Nacogdoches, TX

Washer would not operate correctly

After seeing the video ,I followed the procedure descibed and poped the cover off. and looked inside. The old agitator directional cogs had completely disintergrated. After cleaning out the old pieces ,I used a 7/16 whench to take off the agitator and the holding ring underneath.After installing the new cogs and replaceing the ring ,I reinstalled the agitator and tightned the 7/16 bolt in the agitator and replaced the cover. I then started the washer and the unit operated like a new washer. Thanks Guys

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 2 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Pliers
Customer: Michael from Boca Raton, FL

Upper agitator not moving, water not draining, screaching noise.

I have had a problem with my upper agitator not moving. I thought it just needed tightening. I also suddenly had a problem with the water not draining and a loud screaching noise. No leaks. After reviewing your diagrams and watching a couple of your videos I discovered I needed directional cogs (dog ears) and I had a problem with my pump. I then removed the pump, before ordering, and looked inside of it. Low and behold I found Lincoln. Thats right, I found a penny wedged inside. That was the cause for the loud screaching sound. I removed the penny and I ordered the dog ears which I received within a couple of days. I put it back together and it now works perfectly. THE END!

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 2 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Really Easy
Time to do repair: More than 2 hours
Tools: Socket set
Customer: Abigail from Lincoln, CA

Old betsy lost her roar after 20 years of use, the top portion of the agitator stopped turning.

1. Asked the hubby to fix it. He said "I don't see what the problem is, how can I fix it if I don't know for sure if it is even broken?" I assured him that I do the laundry and the top piece is supposed to turn.

2. Typed my problem (the one with the washer, not the hubby) into Google. Found copious amounts of info. regarding my problem and how to fix it.

3. Ordered the necessary parts on this wonderful website.

4. Followed the directions of a friendly southern man on 'YouTube' and Batta Bing, Batta Boom - Ol' Betsy is roaring away again, just a churning my clothes in there - getttin' the job done.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers, Socket set
Customer: Mark from N. Port Florida, FL

Water coming into washer slowly. Agitator not pulling close down and would move both directions.

Unpluged washer and turn off water supply to washer.Used channel locks to take hoses off back of washer.Then unscrew to screws in top panel and then flip it back. Take screw driver and pop out the two clips and unplug lid switch. Now you can pull off front section of your washer. Use your socket to remove the two nuts on back panel and unpluged the hot and cold plugs.Use channel locks to pull back of hose clamp. You may need to put mounting plate on the back of the inlet valve. Put back in reverse order. Good Luck Mark N. of North Port FL

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 2 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers, Socket set
Customer: Jeffrey from Wayne, NJ

Top agitator was not turning

Followed directions in video. Very easy. Only extra note of caution, you will need a long socket extension or several you can couple together. The bolt that has to be loosened is at the bottom of the agitator neck. About 12 inches deep.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: More than 2 hours
Tools: Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Customer: Robert from Manchester, CT

I can hear the motor spinning, but the tub does not spin

Following this websites directions, I removed the body and agitator, layed the machine down, removed the pump, motor and gearcase and replaced the clutch assembly. I reinstalled everything but the problem was not fixed. I have since taken the machine apart again, this time taking the gearcase itself apart and found a broken part in there (the small screw from the nuetral drain assembly kit part#PS349777). I can not find the screw seperately, so I have ordered the rebuild kit and will try that when it comes in.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 2 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Socket set
Customer: Shannon from Folsom, CA

Agitator no longer agitating

With the instructions from YouTube, this was a straight forward and simple repair.

The only issue was obtaining a socket wrench LONG enough to reach the nut in the mid-section of the agitator tower. A quick trip to Lowe's for a socket extension tool ($7) and the repair was easy done quickly.

I'm am NOT handy and was thrilled that I'd avoided the cost of a handyman and that I'd completed the job without breaking anything else!

The correct parts were delivered by PartSelect quickly and were inexpensive.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 2 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers, Socket set
Customer: Ted from South Lyon, MI

No problem

Easy fix!

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 2 people found this instruction helpful

Parts Used:
  • Agitator Directional Cogs
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Socket set
Customer: Kelly from Huntington Beach, CA

Top part of agitator was not turning in the wash cycle

1. Remove the softner dispenser cap (it just pops off).
2. Reach into the agitator and remove the plastic water seal cap covering the nut that holds the agitator to the shaft.
3. Use a 7/16 socket on an extension to remove the nut.
4. Lift strait up on the top part of the agitator and it will slide right off the shaft.
5. Remove the cog assembly from the agitator. (At this point, I cleaned the inside and outside of the agitator of all the accumulated "stuff").
6. Slide the old cogs out of the assembly and replacing with the new ones.
7. Reverse all your steps and it's that easy.
8. Easy, quick, and inexpensive and it's working great like a new washer!!

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Socket set
Customer: David from Poland, ME

Agitator would spin in both directions

First I removed the fabric softener bowl and the cap with the O ring. This exposes the 7/16 hex head screw that secures the whole agitator assembly. After removing the screw the whole assembly can be removed from the washer. By lifting up on the upper half of the assembly while holding down on the bottom half they should come apart (a little pressure is needed). From there you just lift out the unit containing the cogs and replace them. Once you see the part it is pretty self explanatory how it goes together. Re-assemble it the same way it came apart.

Help other customers find the most helpful instructions.

Were these instructions helpful?   

0 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers, Socket set
Customer: Sidonio P. from Leavenworth, KS

Top part of agitator not spinning in one direction as before and had lots of play

Remove the fabric softener dispenser by releasing the blue lock ring.
Using a small screwdriver pop off the cap to the agitator auger and remove the bolt holding it down. You will need a socket set with extension.
Remove the agitator auger and remove the center part containing the cogs (think it is called the cam driver).
Remove the worn out cogs and replace with the new cogs. Put this part back into the agitator auger. It is easier if you turn over the agitator auger part when replacing the cogs so that they do not fall out. If you buy the new replacement cam driver from Parts Select it brings a retainer to keep the cogs from falling out.
On top of the main agitator still in the washing machine, remove the thrust spacer and replace with the new thrust spacer. Apply a good coat of silicone grease (dielectric grease works) to the top of the thrust spacer. Also apply a little grease around the O-ring on the Agitator cap.
Now place back the part you have repaired and once sure it is set correctly on the main agitator, replace the bolt and tighten it down firmly.
Replace the cap and replace the fabric softener dispenser and lock it back in place.
That is all it takes. Took just a little over 15 minutes and now it works like new.
You would not believe what the local Applicance Repair wanted to charge to come out to the house and do this simple repair.

Help other customers find the most helpful instructions.

Were these instructions helpful?