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PartSelect Number PS388034
These agitator directional cogs are commonly referred to as dog ears. They come four to a package and are usually used with direct drive washing machines.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
The agitator kit is most commonly used if the top part of the agitator is not moving correctly but the bottom is. This kit now includes all pieces shown in photo plus the thrust spacer, inner cap seal and washer. May need agitator grease for repair.
This white thrust spacer is made of plastic and is also commonly referred to as a retainer ring. It is used in the agitator assembly of many direct drive washing machine models. This is the retaining ring for inside of agitator. May need agitator grease for repair.
This kit contains one screw with rubber gasket and threaded sealant. The screw head is 7/16".
After removing the pressed in cap inside the agitator i removed it from the machine with a socket wrench. Then it did not take long to figure out that the two peices snapped apart. then one look at the cogs (referred to as dog ears) i knew they where stripped and where the problem. Icanceled the service call and order the parts myself from this site. So it was very easy and i'm not sure how much money i saved but the bragging rights went along way with the wife, Thanks.
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Removed the agitator assembly with a socket wrench and extension, replaced cogs, reinstalled assembly...took about 10 minutes because I dropped the assembly once, and had to reassemble it. An absolute "piece of cake."
Pulled up and removed the fabric softner dispenser. Then I pulled up and removed the cap barrier to have access to the screw. Removed the screw and pulled up the cloths mover. Tunrned the cloths mover over to remove the bearing cam to remove the broken agitator cogs and replaced them with the new ones. I held the bearing cam with my right hand and held the cloths mover with my left hand turning it slowly with my left hand and lightly pushing down with my right hand until the cloths mover made contact with the grooves of the shaft and it sunk down on the shaft. Replaced the screw and washer then the cap barrier , next the fabric softner dispenser. Took 10 min. to complete the job. Now my washer runs like new ! Plus, I have a happy wife!
Snap off softener dispenser. Pop off top of agitator with flat head screw driver. Use long handled socket ro remove agitator fastener. Lift off entire agitator assembly. Flip upside down on floor. Secure top section of agitator between feet and carefully unsnap but lifting upper portion. Look at placement of existing agitator cogs in upper section between feet. Remove cog retainer. Note position of cogs. Replace one cog at a time making sure they are repositioned the same way. Attach cog retainer. Place bottom portion of agitator in alignment and snap. Flip over and reinstall on washer center assembly. Place bolt and washer back into assembly and retighten. reattach cover and softener dispenser (if you have one). Done! Less than 15 minutes.
I followed the diagram and instructions included in the kit. I removed the plastic cover on the agitator, then another plastic cap inside the agitator. loosened a 7/16 bolt-removed agitator from washer. After removing agitator, Directional cogs and gear assembly inside agitator removes easily-pull out or turn upside down. Re-assembly was easy-almost fool proof . Using the instructions and diagram included with Directional cog package made it a snap.
popped off the softener dispenser, pulled out seal over nut assembly, used socket wrench with extention to loosen and remove nut holding cog assembly.slid holding ring off of the bottom (mine was black in color) pulled out old dog agitators put in new ones, reverse assembled the unit tightened it down, (be sure not to go too tight there is a rubber bushing under the nut) ran a small test load of laundry and it now works great!!!!
I popped the liquid detergent cap off of the top of the Agitator. I then removed the seal cap to expose the Agitator dog assembly and bolt. I removed the entire Agitator dog assembly and Agitator by removing the single 7/16? bolt. I pulled the old dogs out, put the new dogs in and reassembled the Agitator Assembly.Works like new!!
The repair was very easy, I took the top cap off the agitator and removed the recess bolt and pulled the agitator out of the washing machine,put the agitator on the floor and put my feet on the sides of the agitator and pulled the top haft apart,replaced the agitator directional cogs put back together work great
I also ordered a new agitator repair kit which had almost everything. I noticed that I the kit had shorted 3 of the 4 cogs. Once the missing parts were received I removed the agitator bolt from the middle of the agitiator with a rachet and socket. Amazingly, I read the instructions and followed them accordingly. I pulled removed the agitator and removed the dogs/cogs and placed the new one in the new dogs *Making "dog gone" (pun intended) sure they were facing the correct way, by comparing them to the instructions. I carefully seated them as per the illustrations on the instructions and replaced the center bolt in. placed the cap on top and started the washer. Then I had my cup of coffee. By the way..I'm a grandmother, so if I can do it.............!
First I popped off the very top cap of the agitator. I then used a socket extension to access the mounting bolt in the interior of the agitator. Once the bolt was loose i pulled the agitator off and dropped out the middle piece. With this out i switched the 4 cogs with the old. I then held the agitator assembly upside down and placed the middle piece back in. The most difficult part was aligning the agitator back onto the bottom part. Screw it back in place and pop the top back on.
I removed the center cap from the agitator, which then exposed an inner cap with rubber seal. These were both easily removed with no tools... just a slight pull. Then the center screw was exposed. I removed that "one" screw and pulled the upper agitator assembly off. The old dog ears literally fell right out. I simply ensured that I placed the new dog ears in the same direction as the old, which is not hard to remember because the little housing piece that holds them is molded in the angle of the ears. Putting it back in took the most time because the new ears can easily fall out. In order to overcome this I had to assemble the pieces that had been removed and carefully put them back in place. At that point I had to manage to get the screw back into position and tighten it up. I put the inner cap with seal back in place and then the agitator cap... Done! It's an old machine but works great with a simple repair. The dog ears were so inexpensive that I purchased two sets. Great site!
Removed top portion of agitator to expose the nut which held it to the shaft and removed the nut with a socket and ratchet. Removed the entire agitator and carefully took apart the plastic part which held the old directional agitator cogs (4 of them) and removed them and replaced with the new ones which I had ordered. I then reassembled the agitator and dropped it in place and fastened & tightened the one nut which I had removed earlier. The entire process probably took about 10 minutes and we immediately tried the washing machine and observed that the top portion of the agitator was turning exactly as it was supposed to and I am extremely pleased that I was able to make the repairs myself. This was a very pleasant process and I would highly recommend your business to my friends and relatives. Thank you very much for your efficient help.Sincerely,Ken Lancaster
1. Lift the softener dispenser up and out2. Lift up the plastic cap underneath3. See bolt...use ratchet with extension to loosen and remove bolt4. Remove whole agitator by simply lifting it up5. Place agitator on floor and separate top from bottom agitator by simply pulling apart6. See 4 plastic cogs that spin the agitator. Like mine they are probably completely worn/stripped. 7. Replace old 4-cog set with a new 4-cog set. They are small and inexpensive parts! I did this and our machine is working just great! This also gave me a chance to clean the agitator thoroughly!
removed the agitator and melted the retaining clips to loosen the retainer cover for the cogs. went simple after that.
Took the cap off the agitator, loosened the nut with a wrench, and pulled the agitator out. The agitator pulled apart easily, revealing the piece containing the dog ears, which were clearly worn out. Simply replaced the dog ears and reinstalled the agitator. Piece of cake!
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