388034-1-S-Whirlpool-80040             -Agitator Directional Cogs
388034-1-S-Whirlpool-80040             -Agitator Directional Cogs

Agitator Directional Cogs

PartSelect Number PS388034

Manufacturer Part Number 80040
Manufactured by Whirlpool

These agitator directional cogs are commonly referred to as dog ears. They come four to a package and are usually used with direct drive washing machines.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Will not agitate.
  • Unusual Noise.
  • Pumps but will not spin.
  • Spins slowly.
  • Shakes and moves.
  • Not cleaning properly.
  • Compare At

    $4.61
  • You Save

    $.77
  • Your Price

    $3.84
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Agitator Repair Kit

Part Number 334650

The agitator kit is most commonly used if the top part of the agitator is not moving correctly but the bottom is. This kit now includes all pieces shown in photo plus the thrust spacer, inner cap seal and agitator bolt washer. May need agitator grease for repair.

$18.23
In Stock

Thrust Spacer

Part Number 334562

This white thrust spacer is made of plastic and is also commonly referred to as a retainer ring. It is used in the agitator assembly of many direct drive washing machine models. This is the retaining ring for inside of agitator. May need agitator grease for repair.

$2.52
In Stock

Agitator Bolt

Part Number 348478

This kit contains one screw with rubber gasket and threaded sealant. The screw head is 7/16".

$4.46
In Stock

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.2 / 5.0, 236 reviews What's this?
 

1 of 1 people found this instruction helpful

Parts Used

  • Agitator Directional Cogs

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsPliers, Socket set

Customerjason from Barnesville OH

Washer would not agitate

removed the agitator and melted the retaining clips to loosen the retainer cover for the cogs. went simple after that.

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1 of 1 people found this instruction helpful

Parts Used

  • Agitator Directional Cogs

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsWrench set

CustomerDavid from Austin TX

Agitator quit agitating

Took the cap off the agitator, loosened the nut with a wrench, and pulled the agitator out. The agitator pulled apart easily, revealing the piece containing the dog ears, which were clearly worn out. Simply replaced the dog ears and reinstalled the agitator. Piece of cake!

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1 of 1 people found this instruction helpful

Parts Used

  • Agitator Directional Cogs

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsSocket set

CustomerLeo from Yorba Linda CA

Worn out cogs

I unscrewed the top cap by hand and used a socket wrench to remove the main center unit.
the rest was very straight forward.

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1 of 1 people found this instruction helpful

Parts Used

  • Agitator Directional Cogs

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsSocket set

CustomerJeff from Ramsey IL

Agitator cogs were wore out

I just took the bolt out of the top of the agitator which allowed me to pull the agitator straight up. Then I turned it over so the sleeve that the cogs go into could fall out. I took the old cogs out, put the new cogs in, held it upside down and lowered the agitator down onto as to not move the cogs. When it was all situated correctly I held it by the bolt as I turned it upright. Then I just lowered it back down in place inside the drum and tightened the bolt back down. Done.
The washer works just like new.

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1 of 1 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsSocket set

CustomerMichael from Watson AR

Worn cogs, machine would not agitate.

Well, I took out the worn parts, replaced them with new ones, end of problems. except that I did not see in the parts book where the new agit came with new cogs . So, I wound up with an extra set of cogs (at my cost). Gotta say one thing though, the service was good and fast, even though it was during christmas holidays. Thanks.

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Parts Used

  • Agitator Directional Cogs

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsScrew drivers, Socket set

CustomerWilliam from Greenville WI

Agitator upper half didn't ratchet with the agitator motion

To replace the dogs that cause the ratcheting motion:

I removed the softener cup by pulling straight up. (You've probably found, as I have, that the softener cup and the bleach dispensers are problematic: the softener cup must be cleaned with every use or the old softener liquid turns to glue, and the bleach dispenser mechanism plugs and distributes bleach onto your next load, ruining entire loads of clothes.)

Then I lifted the cap covering the retaining bolt by inserting a screwdriver alongside in the square holes provided, loosening it, and lifting it out.

Then I used a socket and a very long extension to remove the retaining bolt. I lifted the agitator straight up.

The next step can be a problem: I survived it (though I did strain my back). What's required, as you can see by reading the preceding letters, is to lift sharply on the upper agitator while holding the lower agitator with your bare feet or some soft shoes. What this does, at least on my model, is to break off the tabs that are fused together over the ratcheting-dogs, which are the focus of the repair. (These tabs hold the upper and lower assemblies together, moving the dogs assembly with the lower agitator.) In my case, one of the tabs broke off a half inch below the top, but that wasn't catastrophic and I didn't lose the rest of them, so when I reassembled the two halves still snapped back together.

One problem was that when I jerked the two assemblies apart, the parts of the dogs assembly went flying. Everyone had said to make sure everything went back the same way it came apart--for me there was no way to tell what that way was, but common sense tells you which way to reinstall the new dogs; they have to catch every stroke.

To reassemble, position the dogs with the retainer cup inverted. Then hold them upside down while sliding the upper agitator down over them. This holds them in place. When sliding the upper agitator down onto the lower, make sure the slots line up and use a smooth even pressure. Snap the two halves together, bolt the agitator back into the machine, replace the cap with the large o-ring (make sure you clean and/or replace the o-ing), and reinstall the softener cup.

Et, voila! You're back in business.

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Parts Used

  • Agitator Directional Cogs

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsSocket set

CustomerCharles from Lindenhurst NY

Top partion of agitator turned in both directions by hand and was not driven by the motor.

Using the IPB I removed the upper assembly to gain access to the cogs. Turned the assembly over and incerted the new parts and reassembled the pieces in reverse order.

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Parts Used

  • Agitator Directional Cogs

Level of DifficultyReally easy

Time to do repair:More than 2 hours

ToolsNutdriver

CustomerRudy from Tariffville CT

Cogs wore out

remove top of adigator and remove bolt. remove plastic clip and cogs.replace in reverse order.

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1 of 1 people found this instruction helpful

Parts Used

  • Agitator Directional Cogs

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsNutdriver

CustomerTammy from Wildwood FL

The agitator cogs were worn out.

We took off softner cap and then took off the agitator with a nutdriver and then pulled the top off and the central agitator that the cogs were in pulled it out took the cogs out and replaced them with the new ones . Then we put the agitator back on and tightened the nut and replaced the softner cap and we were all done.

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1 of 1 people found this instruction helpful

Parts Used

  • Agitator Directional Cogs

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsPliers, Screw drivers, Socket set

CustomerChris from Plainville CT

Two halves of agitator no longer had enough friction to bind in one direction

disassembled two halves, cogs just sitting there, replaced, re-assembled

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1 of 1 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsSocket set

CustomerJessie from Thompson Station TN

Clogs were broke and spacer was wore out

one bolt in middle of the agitator. everything pulls straight out. spacer is on top of the other agitator. the top agitator if you turn upside down the clogs are under it. there is a black spacer that holds the clogs in place. the clogs will only work one way. put black spacer back on. put top agitatar back on top of bottom agitator. screw bolt back on and your done. turn washer on and see if everything is working well.

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Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsSocket set

CustomerPaul from Magnolia TX

Upper agitato not turning

Pulled off softrener dispenser. Pulled out seal plu. Removed nut with socket and extension. Pulled out agitator. Separated agitator halves by holding lower part and jerking upper half up. Removed small parts and cleaned all. Replaced cogs in upper afitator and worn thrust washer between agitator haves w/lube on all, then reassembled.

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1 of 1 people found this instruction helpful

Parts Used

  • Agitator Directional Cogs

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsSocket set

CustomerJeff from Michigan City IN

The washer quit agitating

I noticed the agitator didn't "lock up" in one direction to properly agitate the load (which in turn "agitated" my girlfriend. I took the agitator apart to find the dog ears were worn. I ordered some new ones at a cost of about $12 delivered fed-ex and had the new dog ears installed in about 15 minutes saving me a bag of money from the repair man.

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1 of 1 people found this instruction helpful

Parts Used

  • Agitator Directional Cogs

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsSocket set

CustomerJeffry from Orange CA

Agitator was not spinning.

Very easy repair. Popped off the top cap on the agitator with a flat head screwdriver. Then took a half inch drive socket set with the extender and removed the assembly where the cogs were housed. Inserted new cogs, put it all back together and the thing agitates like new. Simple. Saved huge dollars.

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1 of 1 people found this instruction helpful

Parts Used

  • Agitator Directional Cogs

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsSocket set

Customermarsha from challis ID

Agitator didn't turn

I took out the fabric softener dispenser, then pulled of the plastic plate. There is 1 big bolt that has to be unscrewed in there. After that gets unscrewed, the whole agitator will pull out of the washer. I put the agitator on the ground, stepped gently with both feet on th bottom (mostly flat part). then I pulled on the top cylinder part, and the 2 parts separated. There is a little disk in the cylinder part that pops out. remove the top and replace the cogs. then put the disk back together. Push the two big main parts of the agitator back together...snap the disk back in and put the whole agaitator back in your washer. pop it back into place and screw in the bolt.....DONE! I have to replace these cogs about 1ce a year...it costs me about $5 and 15 minutes...but it keeps my waher running great!

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