382742-2-S-Whirlpool-675611            -Door Spring Assembly with Adjusting Hook
382742-2-S-Whirlpool-675611            -Door Spring Assembly with Adjusting Hook 382742-1-S-Whirlpool-675611            -Door Spring Assembly with Adjusting Hook http://www.partselect.com/Schematics/Whirlpool/DODTJZBK.gif

Door Spring Assembly with Adjusting Hook

PartSelect Number PS382742

This kit includes spring, retainer and protective tip. It is recommended to replace both springs at the same time.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Door latch failure.
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Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.3 / 5.0, 12 reviews What's this?
1-5 of 12
 

12 of 12 people found this instruction helpful

Parts Used:
  • Door Spring Assembly with Adjusting Hook
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Nutdriver, Screw drivers
Customer: Ruthann from Auburn, WA

One of the door springs broke. These add a coutner balance to the door so it is easier to open and close

I have a Kenmore model that can either be totally installed under counter, left on casters or in my case installed permanently with the 'portable' covers still on. A model that is only for installation in a cabinet may be different.
Open door part way and flex the plastic hinge 'pins' on the kick plate out of the door itself. Once these are out you can close the door and lay the kick plate down towards you. This will expose a spring that is attached to pins on either side of the kick plate and held in place by a rubber cap. Remove the cap, pull the loop of the spring off the pin, and repeat for the other side. At this point you can remove the kick plate and set aside out of the way.
There is a second plate behind the kick plate held in place by four screws. Remove the screws with a Phillips head screw driver or a 1/4 inch wrench or socket, then remove the plate and set aside.
Now you have exposed the frame rails that somewhat hide the springs, one on each side. If you are lucky, like I was, only one is broken so you can use the other as a guide. Also the installation drawings that came with the part were very helpful. The information supplied by Kenmore in the parts list was no help at all.
Follow the 'assembly' found in the kit to assemble the 3 parts of the spring. A this time you may want to open the door halfway then close it and reopen a couple of times and observe how the tail of the door hinge moves, this will show you where the spring is attached. The spring is mostly hidden behind the frame rails but the two connection points are visible with the help of a flashlight. If one of the springs in still connected, observe the two connection points, one on the tail of the door hinge (top of spring) and the other in a series of slots in the frame rail.
With the door closed, hold the spring assembly in one hand (easier said than done) and hook the top of the assembly over the hook on the door hinge. Let it hang down in place and slip the lower part of the assembly into one of the slots. Again if one of the springs is still in place just use the same location as before. If both springs are missing, use one of th slots in the middle.
Only one of my springs were broken but I installed new ones on both sides as cheap insurance against doing this again in a few months.
Step by step appears a bit complicated but the whole thing only took about 10 minutes.
Good luck.

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12 of 15 people found this instruction helpful

Parts Used:
  • Door Spring Assembly with Adjusting Hook
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers
Customer: Don from Christiansburg, VA

Broken door spring

I removed the lower panel and looked at the directions supplied with the spring. attached the new spring. replaced the panel which only involved four screws. about a thirty min. job.

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8 of 8 people found this instruction helpful

Parts Used:
  • Door Spring Assembly with Adjusting Hook
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Eva from Northport, NY

Dishwasher door would hang open with no tension

My dishwasher is an under the counter mounted model. No need to pull it out or move it. I used a screwdriver to remove the casing on the bottom of dishwasher. I then removed another piece that was just behind this casing. When this was done I could see where the springs were on either side of machine right in the front, - easy access. I followed the directions that came with the part. Three simple pieces came in clear bag. You first put plastic red end onto end of long metal piece and put it through the spring. Hook it into place by catching one end of spring. I took notice of how broken springs were hanging in machine and then replaced the new spring. I hung one end of spring on the hook and then pushed other end with red plastic piece through to catch the notch. (You can adjust placement for door tension considering there are at least three notches.) Space was tight so I held onto free end of spring with needle nose pliers and pushed it through with my fingers to the notch. I almost called a repairman to do this for me. That would have been an expensive way out of an extremely easy repair. ANYONE can do this as long as they have finger dexterity. I am thrilled to have a perfectly functioning dishwasher door again. The parts were perfect and much cheaper than buying from Sears or elsewhere.

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4 of 4 people found this instruction helpful

Parts Used:
  • Door Spring Assembly with Adjusting Hook
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Michael from Fremont, CA

Both door springs on the dishwasher door broke

The repair was very simple and covered completely in the instructions that came with the springs. However, I am writing this not so much to describe the repair but to give unsolicited praise to PartSelect. I pretty much only purchase online, so I spend a lot of time on web sites. This was probably the best shopping experience I have ever had (Google and Google Tool Bar were also involved). I found the site using Google, but then found my part in about one minute with the great diagrams. Checkout was incredibly easy and my parts arrived two days later and the door was fixed 30 minutes after that. I'm a customer for life!

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3 of 3 people found this instruction helpful

Parts Used:
  • Door Spring Assembly with Adjusting Hook
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: grady from columbus, MS

Door spring broken

removed the bottom panel 4 screws,then replaced the new springs. I bought two and left the other one inside the panel saved $80.00 servive call.

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