381251-1-S-Whirlpool-63907             -Suspension Spring
381251-1-S-Whirlpool-63907             -Suspension Spring

Suspension Spring

PartSelect Number PS381251

Manufacturer Part Number 63907
Manufactured by Whirlpool

Sold Individually. Appliance takes 3 of this part.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Shakes and moves.
  • Noisy.
  • Leaking.
  • Compare At

    $3.41
  • You Save

    $.57
  • Your Price

    $2.84
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Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 2.8 / 5.0, 24 reviews What's this?
16-24 of 24
 

5 of 8 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsNutdriver, Pliers, Screw drivers

CustomerRadu from Boca Raton FL

Tub leaning on one side

Changing the springs was a ...snap. The more delicate task was to figure out how to get to them; for this model, the back panel comes off (after removing 3 screws, the drain hose and drain hose plastic coupler, removing the 2 screws holding the control panel, pivoting the control panel and finally removing two spring clips. Also, the plastic water diverter takes a little bit of patience to be unhooked from its slots in the back panel as it will not slide out with the back panel. With the back panel off, the entire "shell" can be removed, exposing the guts. I twisted the tub to release the tension in the suspension springs and replaced them, one by one. Finally, the counterweight spring. I also lubed the support pads to allow for a "friendlier" leveling. Re-assemble, replace the old and cracked water supply hoses, and time for a beer and my girlfriend's obligatory OOOOHs and AAAAHs... All in all (cleanup and test included..) about one hour.

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4 of 6 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsScrew drivers, Socket set

CustomerPaul from Milwaukie OR

Shaking on spin cycle

Removed the outside body of washer. Used 1/2 plywood between drum and wear pads to make space to pry out pads with screwdriver. Replaced suspension springs and tub spring (use waterproof grease on end of springs. Put washer back together and tested. Problem solved washer not walking all over floor anymore. Thanks for you help.

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2 of 2 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerChris from Bonners Ferry ID

Washer would walk all over when in the spin cycle

I tried to remove the outer console to get to the tub wear pads easier. This proved difficult for me for some reason. So I tipped the machine on its back at about a 45 degree angle. You will see the tripod support holding up the tub. The pads lie in between the bottom of the tub and on top of the tripod support . You won't be able to see the pads since the are on the top of the support, but you will see the two insert tabs of each pad sticking out. There are about 120 degrees apart from each other. I pushed up on the tub and slipped the piece of wood in between the tub and tripod support close to the pad. Taking a screwdriver and hammer I punched out the wear pad insert tabs. You can replace the old pad with the new one by using some force with your hands. Some pop right in and some you need to use a little leverage, maybe with the piece of wood you used to hold up the tub. Be careful not to get the pads greasy, keep clean as possible. Worked great.

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3 of 7 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:15 - 30 mins

ToolsScrew drivers, Socket set

CustomerRussell from Chicago IL

Out of ballance

removed two phillips screws from control panel. lifted panel to reveal two clips on both sides of machine. used flathead screwdriver to remove clips. tilted whole body up and away. pushed drum towards first spring and removed it . installation was reverse of procedure. did not fix it because basket had rusted at shaft bottom under agitator and put basket out of balance.

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1 of 2 people found this instruction helpful

Parts Used

Level of DifficultyDifficult

Time to do repair:30 - 60 mins

ToolsPliers

CustomerWilliam from Mokena IL

Washer tub off-balance during spin

This washer does not have a removable front panel, so the spring replacement was made from the bottom of the unit, with the washer lying down on its face. This put two of the springs in tension which had to be relieved by propping the tub. The springs had removable bottom clips which made the job much easier.

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0 of 1 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsPliers, Screw drivers, Socket set

CustomerNorman from Burlington NJ

During the spin cycle machine rocks the house

Replaced all of the springs. I put the shell back on and the problem still exists. I thought $20.00 was worth seeing if this would resolve the issue. I don't want to keep throwing parts at it. I noticed some black suit under the machine. I will be buying a new washer.

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0 of 1 people found this instruction helpful

Parts Used

  • Suspension Spring

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers, Wrench(Adjustable)

CustomerROBERT from ROCKY HILL CT

Washing moving all the time-lefth-to right all the time.

PULLED IT APART,LAYED IT DOWN AND LOOKED AT IT,AND CHANED THE 3 SPRINGS.AND IT IS LIKE NEW AGAIN.....

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0 of 1 people found this instruction helpful

Parts Used

  • Suspension Spring

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerStacy from Markle IN

Tub out of balance on spin cycle. Very noisy!

I the took washer to where I could lay it on its side.
Laying it on its side lets the suspension spring at the top go slack. Making pulling it from bracket easier.
Next , I lifted the tub up with a 2x4 and blocked it with another wood block. This let me have slack in the lower springs.
Of coarse I saved the hardest one (behind the motor) for last. I only swore a little! But got it to come out.
By the way, put in each new spring, before going on to the next one.
The new springs helped a lot, but I ended up ordering the wear pads a day or two later. They were very easy to replace. Just pop the old ones out of the frame with a screw driver. then pop the new ones back into the holes and you are done.
You may just want to buy them both and do it all at once. Saving moving the washer twice!

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62 of 1726 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:More than 2 hours

Tools

CustomerBOB from NIAGARA FALLS NY

Tub shacking back and forth

After seeing video it was easy . Took everything apart tub,basket,replaced all springs. Tub wear pads. It took longer because I cleaned eveything,took my time. There was a lot of deposits on tub and outer tub also some rust . Put it all back together all nice and clean . pluged it in put it in spin cycle and the motor just hummed. I than check to see if somethig was stuck no .Pulled motor tested it with out a load and did not work. Motor start winding went. Motor died. 2n one in 7 years. So I fixed that proplem I am a new owner of a Speed Queen washer and dryer .

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