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0 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsNutdriver
CustomerJoseph from Equinunk PA
Agitator failure
Diagnosing the problem took a couple of hours, because the fabric softener dispenser was so full; I tried to pry it apart but to do that I had to destroy it!:-) While I was cleaning the place for the dispenser I decided to take off the cover, clean out everything - then ordered the parts. Once the parts arrived I watched the video for assembly ... and the rest was easy.
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0 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsWrench set
CustomerBrian from Clinton Corners NY
Wouldn't agitate correctly
First, know that I am the least mechanical person in the world. Second, kudos to this website. Diagnosis was perfect, and the kit worked perfectly! If I were able to do this in under a half hour... anybody will be fine. Be sure to get the grease separately... I used silicone gel because that's what I had.
Saved about $90 probably!
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15 of 612 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerDavid from Jonesboro GA
Ratchet assembly in upper half of agitator would not engage.
Fabric softener dispenser snaps in. Apply sideways pressure to snap out. Reach inside agitator and remove agitator cap barrier seal by pulling on tabs. Using socket with extension remove center bolt and rubber seal. Remove upper agitator assembly. Follow instructions provided in agitator repair kit to replace and re-install ratchet ratchet dogs and carrier. Reassemble in reverse of disassembly. Note: Apply a small amount of liquid dish washing detergent to agitator barrier cap seal to ease in re-installation.
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23 of 698 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerRobin from Westwood NJ
The agitator arm that rotates the clothes was not moving
pull up and off the fabric dispenser, remove the nut in the middle, and pull the piece off. underneath are 4 plastic things (dogs) that will just fall out. replace them (because they have little plastic things that jut out) and wear away. maneuver the piece back in place and tighten the screw back into place. SAME JOB BY REPAIR CO. COST ME $95.00 THE FIRST TIME. WE USE HEAVY LOADS AND THE DOGS WEAR OUT AFTER A FEW YEARS. NOW I JUST CHANGE THEM MYSELF.***DID I ADD THAT I AM A WOMAN****
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21 of 696 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsSocket set
CustomerTimothea from Buckeye AZ
Washer machine wouldnt wash
Turns out the agitator directional cogs were really worn and chipped so they werent allowing it to rotate therefore my clothes were not comming out clean. Also upon taking apart the agitator i saw that the fabric softener dispenser was VERY clogged with gunk! I had bought this appliance used so i really had no idea. So first i removed the fabric softener dispenser, then the cap then i loosened the 7/16th bolt to release the top 1/2 of the agitator and then took the dogs (or cogs as other people call them) out and replaced them, then did the steps in reverse to put it back together. Before i put it together i had to really clean all the gunky build up. Works like a charm!
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