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Fabric Softener Dispenser

PartSelect Number PS381197

Use this dispenser for your direct drive washing machine.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Will not agitate.
  • Does not dispense fabric softener / detergent.
  • Will not drain.
  • Compare At

    $12.92
  • You Save

    $2.15
  • Your Price

    $10.77
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.2 / 5.0, 21 reviews What's this?
16-21 of 21
 

0 of 1 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

Tools

CustomerJESSE from BIG SPRING TX

Dispenser was shaking, ratlling

Dispenser is a snap on. type Very easy to complete.

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0 of 2 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsNutdriver

CustomerJoseph from Equinunk PA

Agitator failure

Diagnosing the problem took a couple of hours, because the fabric softener dispenser was so full; I tried to pry it apart but to do that I had to destroy it!:-) While I was cleaning the place for the dispenser I decided to take off the cover, clean out everything - then ordered the parts. Once the parts arrived I watched the video for assembly ... and the rest was easy.

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0 of 3 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsWrench set

CustomerBrian from Clinton Corners NY

Wouldn't agitate correctly

First, know that I am the least mechanical person in the world. Second, kudos to this website. Diagnosis was perfect, and the kit worked perfectly! If I were able to do this in under a half hour... anybody will be fine. Be sure to get the grease separately... I used silicone gel because that's what I had.

Saved about $90 probably!

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15 of 612 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsSocket set

CustomerDavid from Jonesboro GA

Ratchet assembly in upper half of agitator would not engage.

Fabric softener dispenser snaps in. Apply sideways pressure to snap out. Reach inside agitator and remove agitator cap barrier seal by pulling on tabs. Using socket with extension remove center bolt and rubber seal. Remove upper agitator assembly. Follow instructions provided in agitator repair kit to replace and re-install ratchet ratchet dogs and carrier. Reassemble in reverse of disassembly. Note: Apply a small amount of liquid dish washing detergent to agitator barrier cap seal to ease in re-installation.

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23 of 698 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsSocket set

CustomerRobin from Westwood NJ

The agitator arm that rotates the clothes was not moving

pull up and off the fabric dispenser, remove the nut in the middle, and pull the piece off. underneath are 4 plastic things (dogs) that will just fall out. replace them (because they have little plastic things that jut out) and wear away. maneuver the piece back in place and tighten the screw back into place.
SAME JOB BY REPAIR CO. COST ME $95.00 THE FIRST TIME. WE USE HEAVY LOADS AND THE DOGS WEAR OUT AFTER A FEW YEARS. NOW I JUST CHANGE THEM MYSELF.***DID I ADD THAT I AM A WOMAN****

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21 of 696 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsSocket set

CustomerTimothea from Buckeye AZ

Washer machine wouldnt wash

Turns out the agitator directional cogs were really worn and chipped so they werent allowing it to rotate therefore my clothes were not comming out clean. Also upon taking apart the agitator i saw that the fabric softener dispenser was VERY clogged with gunk! I had bought this appliance used so i really had no idea.
So first i removed the fabric softener dispenser, then the cap then i loosened the 7/16th bolt to release the top 1/2 of the agitator and then took the dogs (or cogs as other people call them) out and replaced them, then did the steps in reverse to put it back together. Before i put it together i had to really clean all the gunky build up.
Works like a charm!

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16-21 of 21