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122 of 141 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:1- 2 hours
ToolsNutdriver, Pliers, Screw drivers, Socket set
CustomerDexter from Milwaukie OR
Washer made a loud banging noise at end of spin cycle, leaked water and agitator seemed loose
After entering the model number of your appliance you will be taken to a page where all of the parts are displayed by sections. On that page about in the middle there is a heading called "Find Part By Symptom." I figured out from there which symptom the washer had and read what other people were saying and how they made the repairs. Basically I had three problem areas, Noise, Leaking and a problem with the agitator. I focused on the loud noise first and decided I needed to replace the clutch/brake assemblies. I found the clutch parts page and on that page there was a video on how to make this repair. This video is all you need to gain access to all moving parts located under the cabinet. Which ever part you are replacing, I recommend watching this video! After removing the console, back panel and cabinet then laying the machine on its back just as seen on the video, I had access to the water pump, motor, transmission and related clutch/brake parts. As it turned out I did not need the clutch/brake assembly but as a precaution and because the parts were cheap, I replaced the motor coupling, water pump and tub wear pads. I decided to replace the agitator assembly because of several worn parts associated with the dog ears/drive shaft ETC. I put the machine back upright and took off the top cap on the agitator, then there is an inner cap with seal that gives access to the 7/16" bolt you must remove to remove the agitator. However once the agitator was removed I noticed metal shavings and play in the shaft. I used a spanner wrench to remove the spanner nut. I removed the Plastic Tub Ring (has several clips around the outer tub), then removed the inner washer tub to replace the Drive Block. Replacing the Drive Block stopped the loud noise at the end of the spin cycle. Now just reverse the order to put the machine back together and your done. For my situation it was best to take the machine apart and decide which parts I needed before ordering to minimize errors. These machines are made very cheaply and are designed to brake at some point in time and it is very easy to determine which parts are worn because most are made of plastic. In this process I also noticed where my leaks (did I say Leaks) were coming from. There were two hose clamps installed improperly from the factory, so check all clamps, hoses ETC. and you should be good to go.
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20 of 24 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerVincent from York ME
Top section of agirtator not working
Removed top cap and one nut from agirtator then removed complete assembly. Replaced new assembly nut and cap.
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15 of 16 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsNutdriver, Socket set
Customerdoug from spokane WA
Agitator was not working properly due to broken plastic pieces in agitator
First I removed the top of the agitator and then used a socket and ratchet to unscrew the bolt and put the new one on and tightened up the bolt, real easy.
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8 of 8 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerSteven Lemons from Fort Greely AK
Washing machine would not agitate clothes during cycles
first I removed the fabric softner and water seal from center of agitator, then I removed the bolt holding it on. All I had to do then is install new agitator with old bolt place water seal and fabric softner container back on and start washing clothes again. Very simple.
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9 of 12 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers, Socket set
CustomerCHRISTI from NEWPORT NEWS VA
Making alot of nosie while washing
FIRST I REMOVED THE FABRIC SOFTNER DISPENSER. THEN I REMOVED CAP TOOK SCREW OUT REMOVED AGITATOR ASSEEMBLY PUT NEW ONE IN THEN I PUT SCREWS BACK IN.
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6 of 7 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerLinda from Enola PA
Two fold: Agitator slipping, washer delays spin cycle untill lid is raised and dropped.
First repair was easy, remove center bolt, pull up on agitator and replace entire unit as one piece, replace bolt and liquid dispenser.
Second repair was more difficult in that I could not immediately find the release to remove timer control. After removing 5 screws unnecessaryily and studying unit more closely, tried prying up on little tab that has a "+" symbol on it that locks into a little hole. While holding up on that tab, slide timer unit sideways and unit falls out of washer panel. Simply slide the new unit in and it locks in place.
Also the directions to remove the knob were convienently printed on the orginal and replacement timer, but an ARROW pointing to the black tab on rear of the timer control would be helpful as I mistook the tab to be on the front side under the knob from studing the replacement and tried to pull the smaller inter knob off in order to push it in to release the larger outside knob portion in order to disconnect the timer. No harm done, eventually figured it out, but it still didn't fix the problem. As the washer will EVENTUALLY go in the spin cycle without picking up and dropping the lid, I'm assuming the lid switch is defective, although it appears to work otherwise. Any other possible soulutions appreciated.
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6 of 7 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerRobert from Whiteman AFB MO
Upper agitator would not turn
First I removed the fabric softener dispenser. I removed the inner cap seal and agitator retaining bolt. Then I firmly pulled up on the agitator to remove the complete agitator assembly. I replaced the inner cap seal and installed the new agitator bolt with rubber washer. I placed the new agitator assembly on the drive shaft and tightened the bolt. Lastly I installed the inner seal and the fabric softener dispenser. The total time spent was around 10 minutes.
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4 of 4 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:30 - 60 mins
ToolsSocket set
CustomerJoseph from Jupiter FL
Partial agitation - cam agitator teeth worn
1. Removed the fabric softener dispenser
2. Removed Barrier Seal Cover
3. Removed bolt and seal
4. Removed and replaced CAM Agitator Assembly
5. Reversed the removal steps.
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3 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerMathieu from Palmetto Bay FL
Upper agitator ratchet broken
1. Remove Top Cap. 2. Remove Seal Cap. 3. Remove 7/16 Bolt 4. Lift out Old Agitator 5. Put in NEW Agitator 6. Replace 7/16 Bolt 7. Replace Seal Cap 8. Replace Top Cap. 9. Sit back and enjoy your clean clothes
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2 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerPeter from Cudahy WI
Agitator rotated in both directions, plastic ratchet had worn out
snapped off the softener dispenser, pulled out the plastic seal below and could see problem. Used socket with extension to remove agitator. ran machine to verify transmission was working. Looked up parts on line and found Part Select. The repair stories insured me I had correctly identified problem. Ordered part on Sat. arrived Tues. Reversed disassembly process with new agitator. Success Great source of information, fast delivery, very satisfied overall and will reccomend and use again
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2 of 2 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsScrew drivers, Socket set, Wrench(Adjustable)
CustomerLorena from Tampa FL
The agitator was making loud noises and then the top part stop working
My husband just took the bolt in the middle took the broken one, put the new one, put the bolt back the lid the rubber seal and done. Working like new. Basically we did what everyone else did with this part, it help me realize I did not need to call a repairman for this, I knew hubby would be able to do this.
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2 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerMarilyn from Heath OH
Agitator worn
First removed the cap, took out the screw, pulled out old agitator and replaced it with the new one
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3 of 5 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerBruce from Bentonville AR
The cloths mover stopped working
I took out the softner dispencer and there is a bolt under tthe the plastic cover,I removed the bolt and the whole assembly came out,then I installed the new one and reinstlled the bolt and plastic cover,and reinserted the liquid softner dispencer.All only took about fifteen min.
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2 of 3 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:30 - 60 mins
ToolsNutdriver, Pliers, Socket set
CustomerDavid from Mission Viejo CA
Top half of agitator not working
Although this was listed as 'a bit difficult' and talking a bit longer than normal, this was because the agitator cap had leaked, and over time the agitator bolt had become completely rusted such that a socket simply couldn't fit. Due to the tight confines, I also could not get a needle-nose vise-grip to hold on to the nut, so attempted to drill out the bolt. This ended up being a problem, but it turns out that drilling AROUND the edge of the bolt and through the edge of the plastic allowed me to remove the top of the agitator, which then allowed a normal pair of vise-grips to be used to remove the bolt. Once the bolt is removed, everything simply fell into place, and the overall job 'should' have only taken a couple of minutes and been 'really easy', except for that rusted-out bolt.
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2 of 4 people found this instruction helpful
Parts Used
Level of DifficultyVery Difficult
Time to do repair:More than 2 hours
Tools
CustomerDale from Mechanicville NY
The agitator cogs needed replacing.
I bought the cog kit. Nice directions on how to assemble but their were no instruction on how to disassemble the agitator. I wound up replacing the whole agitator for $60 vs $6 for the parts I needed. The agitator had only one nut (which you had to take off to get at the cog assembly anyway. The agitator is the way to go. The cogs are halfway down the top part of agitator with no way the get them out without a special tool or ruining the bottom part of the agitator as the clips are part of the bottom piece. If you need special tools they should be listed. If you need to be a trained technician that should also be stated. To give you parts in the middle of an assembly with no instruction on how to put them in the assembly is plain wrong.
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