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See part 30 in the diagram

Shock Absorber Kit

PartSelect Number PS3508101

This kit is used for front load washers and includes 2 dual-stage shock absorbers, 1 spare shock mounting pin and 4 locking nuts. These shock absorbers keep the washer from vigorous shaking during it's cycles.

This part works with the following brands: Frigidaire, Gibson, Kelvinator, Kenmore, Tappan & White-Westinghouse.

This part fixes the following symptoms:

  • Shakes and moves.
  • Unusual Noise.
  • Pumps but will not spin.
  • Leaking water.
  • Will not agitate.
  • Will not drain.
  • Compare At

    $53.98
  • You Save

    $9.00
  • Your Price

    $44.98
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.1 / 5.0, 60 reviews What's this?
46-60 of 60
 

0 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

CustomerPaul from Prospect TN

The tub had severe vibration and actually impacted the sides of the washer

The machine had the vibration for sometime but still worked so we left it alone until it stopped working. After some trouble shooting I discoverd 1. both lower shocks were broken off and the tub had hit the controller connector on the front right side so hard it had come loose. After plugging it back the washer worked again so I ordered the shock absorber kit from part select. I was able to install it by only removing the front lower cover. The pins took some effort to push back in but the parts fit perfectly and we are back in business. I had to use a large set of channel locks to force the pins back in as well as tapping them with a hammer.

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0 of 1 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsScrew drivers

CustomerBerardo Jr. from North Billerica MA

One spring was broken and the shaking broke the two shock absorbers

I disconnected the water and the power first. I then removed the back of the machine. I also removed the 8 screws that hold the top and slid it forward to release it from the clips. I tilted the to up withour removing any wires. I then put a 2X4 accross the top and used #14 electrical wire to lift the drum up so I could attach the spring. It was easy to remove nad replace the shock absorbers once the release was pressed down on each pin. I did have to remove two screws that held a control panel top the base of the machine on the left lower corner. (looking from the back of the machine) to make it easier to remove and install that shock absorber. That part of the install was a breeze. The parts were all correct and arrived quickly.

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0 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyA Bit Difficult

Time to do repair:More than 2 hours

ToolsNutdriver, Pliers, Screw drivers, Socket set, Wrench set

CustomerLois from Pasadena TX

Washer off balance caused springs, shocks to break

Took off the front, and put a come along to rafters in garage to lift tub.
Replaced shock asborers, waited for spring kit to be delivered, replacing all.
Still isn't working need to check wiring to some compoments to see if a wire is broken.
Hope to have it washing soon

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0 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

CustomerPatrick D from Port Orchard WA

Broken shock absorbers (were all plastic)

It took more time to remove the screws on the back panel..
remove back panel for better access..
remove speed access box on lower left side ( 2 screws) to get access to nylon pegs, squeeze down on tabs and pull out . the little tabs are on the oppsite side of the split nylon...
Replace shocks and nylon pegs..
reattach speed access box.
put the back on.....
easy job, the new shocks are part metal, make sure the metal side of shocks go towards the tub...

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0 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers

CustomerScott from Pearland TX

Broken shock

My washer was leaking a bit on the left side, apparently from the place water enters from filler. I spent a bit of time inspecting that side of the thing and my jaw dropped when I finally saw the other side of the washer, the upper shock was broken off and the thing was not connected.

I got my parts fast and removing the pins was a bit troublesome but some from access standpoint, but it wasn't hard - just took some extra effort and prying from the head side. Seems to run better with new shocks and no more leaking so far.

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0 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers

CustomerDuffy from Wheaton IL

Broken shock - slight leak

You could do the replacement by just removing the maintenance panel on the front, but removing the rear panel gives you more options for getting at the shocks.

The front panel comes off with 2 screws, the back has a lot of screws holding it on, a cordless drill is the way to go.

Prying on the head of the plastic bolt with a pair of needle-nosed pliers while pushing down on the tab seemed to work well. I did have to remove a small box that houses electronics to remove the one from the right side.

While I was in there, I tightened up the numerous bolts that holds the drum shell together. Machine is much smoother now and no leaks.

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0 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

CustomerLes from Belleview FL

Both left and right shock absorbers had broken into they are plastic on my front load galeriey series washer

I removed the bottom front panel ( 2 screws) and about 8- 10 inches back were the shock absorbers...the one on the left was easiest nothing in way I squeezed the locking tab and pushed the pin thru to remove the shock absorber...on the right side was a little tricky but got my arm round the drain hose and small pump and pushed that pin thru as well...installed new shocks and was good to go...I did call a local repair business here in belleview florida was told the shocks themselves would cost 37.00 for the pair and about 150 - 175 in labor...I paid 22.00 from parts select and did my own labor thanks for all the help...les

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Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers, Socket set

CustomerJeffrey from Woodinville WA

Drum would sway out of balance

Followed the kit instructions to the letter. working around tight clearences was really the only thing to slow me down. The other posts tell the rest of the story better than I can.

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0 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerMarcie from Montesano WA

Washer went off balance, barrel in washer was loose

Disconnected hoses, unplugged, took off top and back of washer. Removed the white plastic thingys that retained the broken shock absorbers. Installed the new ones, using a hammer and 1/2" copper pipe section to place white plastic thingys. Put back, top on. Reconnected hoses, plugged in. Presto!

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0 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsPliers

CustomerChad Trainum from Albuquerque NM

Bouncing and noisy washer

I had read the instructions and suggestions on the site. The product arrived with a good set of instructions. I used the deep socket to push in the "catch" on the pins. Once the catch is depressed I pulled and twisted a bit to get the pins out. After I pulled both broken shocks out I replaced them as instructed. I did use a long wooden dowel to get the pins all the way in. Read the instructions and follow what they tell you and it'll be done in under 15 min.

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0 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers, Screw drivers, Socket set, Wrench(Adjustable)

CustomerJames from Almond NY

Broken shock heads-up!

If you have a broken shock (or two) there's a strong possibility that the failure caused, or was caused by, a failure of the "spider" that attaches the inner drum to the "drive shaft". If this is the case, the problem is likely terminal for your washer... unless you purchased a rip-off service contract. The parts will cost upwards of $250 and the bearings and seals that must be dealt with cry-out for a service tech and the associated labor cost. Between the poor engineering and lousy service, I will no longer be purchasing Sears appliances. I did *not* get my money's worth from this washer and Sears has not made good.

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Parts Used

  • Shock Absorber Kit

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

CustomerRandy from Okeechobee FL

Knocking noise when washer changed directions

First I removed two screws in front lower panel to access lower portion of washer machine. Use pilars to push four plastic pins from each end of two vibration/shock abs. Job was very easy and took less than 30 minutes to complete.

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0 of 2 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsPliers, Screw drivers

CustomerJoe from New Lenox IL

Right side pin for shock.

What was not mentioned in the instructions was that the right side pin can not be removed very easilly since there is a large metal box that is mounted directly behind the pin which keeps it from being removed without great effort and potential. I was able to remove the pin without destroying it but it would never go back in the same way because it is impossable to line up the schock, bushing and hole so I installed the pin from the front side and I will take my chances as to how long it lasts. machine seems to be running fine. Thanks

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0 of 2 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyA Bit Difficult

Time to do repair:15 - 30 mins

ToolsPliers, Wrench set

CustomerRoger from Salem CT

Washer shaking and making loud noise during spin cycle.

Removed front panel, used socket to compress lock tab on plastic pins holding shocks. Still taks a little effort to get them out. The one behind a plastic drain canister is a proble as there doesn't seem to be a good method for moving that canister. I think that's why the spare pin is provided.

Sadly, my case was one of the lower percentage where the problem is in the rear bearing area. The shocks were, the top support springs were good but the rear of the washer drum was shot. Opted to replace with new washer rather than go through the much longer repair with the almost $300 in parts.

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0 of 2 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers, Screw drivers

CustomerJEFF from COLONIE NY

Washing machine made loud clunking noise and wouldnt spin on high speed

First I unplugged. The machine from the outlet then disconnected the two water supply lines from the machine. Next I removed the back panel to gain access to the bottom of the drum. Next I took a nut driver and used it to depress the little tab on the push pin that hold the bottom part of the strut on. After getting the pins out I replaced the old strut assembly withe the new one. I used the nut driver again. But this time I used it as a set tool. Place the nut driver on the end of the push pin and gently tap with a hammer. Until the pin is all the way in. After that I reversed the assembly process to put the machine back together.

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