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1 of 3 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:1- 2 hours
ToolsScrew drivers
CustomerPedro from Bonita CA
Front load washer; loud excessive shaking during spin cycle.
Removed front access panel, observed broken tub shock. Ordered replacement parts, included in the promptly delivered package are simple instructions. Excellent results, improved shock design, washer runs quieter.
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1 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:30 - 60 mins
ToolsPliers, Screw drivers
CustomerStuart from Canton MI
Machine bounced all over the room
I followed the great instructions provided on the site and had the old broken struts out in no time. The new ones went in without a hitch and the time it took me to unscrew and rescrew in the back of the machine was longer than the time it took me to replace the broken parts.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:1- 2 hours
ToolsPliers, Screw drivers, Socket set
CustomerKerry from Pasadena CA
Thumping vibration on spin cycle
Remove the front lower panel. Remove the 4 plastic pins mounting the shocks using 1/2 inch short socket to hold the detent down as per included instructions. All plastic pins were stuck in place so used needle nose pliers to pull or push out. Lube the pins with grease before reinstall to help them go through the new shocks. Use the included lock nuts to lock the four legs in place as low as possible. Start the washer and level each leg while running so you can tell if the vibration is going away. Tedious method but worked.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:30 - 60 mins
ToolsNutdriver, Pliers, Screw drivers, Socket set, Wrench set
CustomerJoseph from Steger IL
One broken shock
when I replaced the other one it was broken also but you wouldn't know it by just looking at it. The only problem being able to get the new one back on I put it on pushing from the front, I can only imagine the ttrouble I'll have get it out again I'll probable have to cut it out with somthing because it's right up against the circiut board housing. other wise not a bad job. But I think my age has somthing to do with it.Not much strength.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:30 - 60 mins
ToolsScrew drivers, Socket set, Wrench set
CustomerRobert from Coldwater OH
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsNutdriver, Pliers, Screw drivers
CustomerROBERT from MOSES LAKE WA
The right shock absorber was a bit more difficult than the left side
THE PUMP WAS NO PROBLEM, 2 SCREWS, 2 HOSE CLAMPS AND 1 WIRE LOOM TO CHANGE. ALL EASY THE SHOCK ABSORBERS WERE BACK MID WASHER THE LEFT WAS AS THE ON LINE INSTRUCTION STATED BUT THE RIGHT SHOCK THE INSTRUCTIONS STATED THATYOU NEED THE REMOVE THE AIR GAP HOSE BUT YOU STILL COULD NOT EVEN GET A TOOL BACK TO GET THE UPPER SHOCK PIN OUT MUCH LESS PUT IT BACK IN. I ENDED UP REMOVING THE PUMP INTAKE BOOT OFF TO GAIN ACESS TO THE AREA IT ONLY TOOK ONE MORE HOSE CLAMP. THIS WORKED OUT WELL AS THE BOOT HAS A BUILT IN WELL TO CATCH ITEMS LEFT IN POCKETS. THIS WAS EMPTIED WHILE IT WAS OUT. ALL IN ALL I WAS PLEASED
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:30 - 60 mins
ToolsNutdriver, Pliers, Screw drivers, Wrench(Adjustable)
CustomerRichard from Novi MI
Broken shock absorber on washing maching
Watched video on-online when I ordered the parts. The video showed the left side shock replacement and it looked very easy, however; the right side require a little more work due to the motors and electrical box that had to be moved before I could remove the shock pins. I layed the washing machine on its back and removed the broken shocks and put the bottom pins back in on each schock and then stood the machine back up right; took the back panel off so I could replace the upper pins on both sides with ease. I then went to the front and re-attached all the hoses, clamps, and electrical box. Before I replace the front panel, I took a 1/4 socket and wratchet and leveled the machine in its perminent place by adjusting the four feet by reaching into the machine with the 1/4 inch socket and wratchet and adjusting the feet one by one until level.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:More than 2 hours
ToolsNutdriver, Pliers, Screw drivers, Socket set
CustomerFred from Russell KS
One of shock absorbers was broken
I followed the instructions that came with the parts. I used a regular socket to remove the pins instead of the deep well socket recommended, because I didn't take the machine completely apart. and the space wasn't enough for the deep well sockets. It worked perfectly. After I got the pins removed, then oriented the absorbers correctly and pushed and pulled the pins back in place and it was done.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsPliers, Screw drivers
CustomerPaul from Pony MT
Would no longer spin properly
Assumed this 12 year old washer was broken beyond repair so went to Lowe's and paid $880 for a new one. Out of curiosity, I removed the back and the lower front panel from the old washer to see why it would not work and found the two shock absorbers were both broken. I ordered new ones and it took me 15 minutes with a pair of pliers and a small hammer to replace the shocks. The washer now works perfectly again and I could have saved $880! Goodwill is going to get lucky on this one!
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsPliers, Screw drivers
CustomerJoanne from Platteville WI
Shook and made lots of noise when spinning out
put in new shock absorbers one was broke but there is something wrong yet as it still shakes and makes the noise, think it is in the back between the two baskets have not had anyone that can take it apart yet for me,
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsPliers, Screw drivers, Socket set
CustomerJoseph from Independence MO
In spinout it jumping up &down.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:30 - 60 mins
ToolsPliers, Screw drivers, Socket set
CustomerBrian from Austin TX
Noise and vibration
Some parts are hard to remove due to the inability to see the locking section of the fastener pin. The parts installation is self explanitory and no asdjustment is required, so beyond laying on the floor of a very small room
and not being able to see some of the parts it's not bad.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsPliers, Screw drivers
Customerpavel from west linn OR
Broken shock absorber
I open the front, bottom side and everything was in front. I took out the plastic bolt and replace the absorber.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:15 - 30 mins
ToolsPliers, Screw drivers, Socket set
CustomerEve from Davie FL
The wash tub was loose and making noise and bouncing all over the place
we removed the back panel of the washing machine, removed the old pins to the shocks and re-installed the shocks and pins. one pin gave us a hard time but it eventually went back in. the job was not to bad to do and now the wash machine is so quiet we can't even tell that it is on : ) this is our second repair that we have done on it ourselves, the first time we had to install a new control unit and spring and that was fairly easy also. who needs to spend alot of money to get their appliances repaired, you can easily do it yourself and save some money, plus we ordered the parts online and received them in about 2 days
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsPliers, Screw drivers
CustomerPaul from Prospect TN
The tub had severe vibration and actually impacted the sides of the washer
The machine had the vibration for sometime but still worked so we left it alone until it stopped working. After some trouble shooting I discoverd 1. both lower shocks were broken off and the tub had hit the controller connector on the front right side so hard it had come loose. After plugging it back the washer worked again so I ordered the shock absorber kit from part select. I was able to install it by only removing the front lower cover. The pins took some effort to push back in but the parts fit perfectly and we are back in business. I had to use a large set of channel locks to force the pins back in as well as tapping them with a hammer.
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