Shock Absorber Kit

PartSelect Number PS3508101

This kit is used for front load washers and includes 2 dual-stage shock absorbers, 1 spare shock mounting pin and 4 locking nuts. These shock absorbers keep the washer from vigorous shaking during it's cycles.

This part works with the following brands: Frigidaire, Gibson, Kelvinator, Kenmore, Tappan & White-Westinghouse.

This part fixes the following symptoms:

  • Shakes and moves.
  • Noisy.
  • Pumps but will not spin.
  • Leaking.
  • Will not agitate.
  • Will not drain.
  • Compare At

    $36.78
  • You Save

    $6.13
  • Your Price

    $30.65
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Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.1 / 5.0, 59 reviews What's this?
1-5 of 59
 

112 of 119 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers, Socket set

CustomerDouglas from Medical Lake, WA

Both vibration shock absorbers broken

removed 2 screws and removed top access cover. removed 2 screws and removed front access cover. removed 4 retaining pins (one with nammer and punch because it was stuck) connected lower ends of new shocks with plastic pins, extended each shock to slip fit and connected upper ends to wash tub mounts. Reinstalled panels. I wish I could say that it all went well from there but......when the shocks broke, apparently the hit the motor took was enough to cause an electronic failure of the speed cycle control chip. Now Im waiting for that part.

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55 of 60 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers

CustomerEric from Hillsboro, OR

Inner support spring and vibration shock both broke - tub dropped down within the washer

Remove power
Remove water connections
Pull out washer to have sufficient room to access the back and the top.
Removed the top panel (4 screws at top- back)
Removed the back panel (a lot of screws)
Removed small metal retainer strip on top edge over broken spring
Removed broken spring, hung top of new one.
Pulled up tub to as I stretched out the spring to mount spring to tub
From the back, unplug and remove 2 crews holding the electronic motor control unit from lower left

For both shocks:
This was the most "difficult" part - locate the 2 plastic retainer pins holding the shock, locate the tooth (or tab) holding the pin in place and push the tab in (I had to use some leverage - its stiff plastic covered in grease - a spare screwdriver handle helps to push the tab down).

After pins are removed, shock just pulls out (weight of the tub handled by the suspension springs).

Replace with new shocks (1 pack has a pair), replace pins.

Reinstall motor control unit.

Reassemble frame. reattach water supply lines.

I had to plug in the washer, activate a cycle, then unplug/plug in the washer again.

It helps to have a screwdriver attachment for a variable speed drill to handle all of the screws.

All told - about 45 minutes, most of this spent on removing the pins.

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30 of 33 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyReally Easy

Time to do repair:15 - 30 mins

ToolsPliers, Socket set

CustomerMel from Ipswich, MA

Tub loose

Take off the back, one of the shock absorbers was broken, it was very obvious. Looked up part at partselect.com, very easy, ordered part, it came in 2 days, the repair took another 15 minutes. There were directions inside the repair part to tell you a trick to get the old one off. It worked like a charm. Why spend $200-300 or more on a repair on a $500 washer when you can do the entire job for about $30 and get it back working in 2 days!! No brainer.

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22 of 24 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsPliers, Screw drivers, Socket set

Customermarcia from Holden, MA

Washing tub had broken away fm 3 of 4 supports

disconnected fm water supply and electrical ckt
move washer fm beneath dryer (stacking config.)
removed back, found 2 broken shocks (round type) and 1 broken spring (left looking from back). checked online for parts and found your site. ordered and waited a few days.

back on task, removed controls (lower left corner) to reach pins, removed front lower panel, removed pins and broken remains of both shocks. removed broken spring. left remaining spring to keep tub suspended.

back on task when parts arrived. installed shocks --note that it was not clear that there are 2 shocks in each package (so i order 2 pkgs and now have 2 extra shocks --for next time it breaks away ;-)

crafted a 'hanger' with 10ga wire and 2x4 to permit tub to be supported and/or suspended without unduly stressing new components. attached both shocks being careful to follow instructions about alternating direction and orientation in relation to plastic bushing on the shock mounting points. removed remaining spring and used short length of 10ga wire to pull spring into position and lock.

re-assembled back and front cover... re-attached control circuit. moved closer to water and electrical supply and tested through 2 cycles --no problems found.

put back into position and leveled and locked.

works fine now.

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17 of 18 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerDaniel from Temecula, CA

Machine was producing loud banging during spin cylce.

Pulled off front panel and found broken shocks. Ordered from Parts Select and replaced within 15 minutes. It was a little tricky replacing as they came out due to poor access from the rear. Make sure to regrease palstic pins and she is running like new.

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