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See part 30 in the diagram

Shock Absorber Kit

PartSelect Number PS3508101

This kit is used for front load washers and includes 2 dual-stage shock absorbers, 1 spare shock mounting pin and 4 locking nuts. These shock absorbers keep the washer from vigorous shaking during it's cycles.

This part works with the following brands: Frigidaire, Gibson, Kelvinator, Kenmore, Tappan & White-Westinghouse.

This part fixes the following symptoms:

  • Shakes and moves.
  • Unusual Noise.
  • Pumps but will not spin.
  • Leaking water.
  • Will not agitate.
  • Will not drain.
  • Compare At

    $53.98
  • You Save

    $9.00
  • Your Price

    $44.98
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.1 / 5.0, 60 reviews What's this?
 

2 of 2 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers, Wrench(Adjustable)

CustomerElizabeth from Bellevue WA

Both shock absorbers for the tumbler had broken off

The repair itself was simple; it was the original design of the washer itself that made it time-consuming, because of the tight spaces involved. Basically, all you have to do is remove 2 plastic pins, take out the broken part, make sure you have the new part facing the right way, and put the 2 plastic pins back in. Should take 2 minutes if there are not other machine parts in the way!

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2 of 3 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers

CustomerJoshuah from Indianapolis IN

One of the wash tub shock absorbers broke.

I heard that the repair job was simple and the part was not expensive (whew!) The repair video on your website was MOST helpful and gave me confidence. At first I tried it exactly as the guy demonstrated and all went well removing the broken support. Installing the new one (on the right side) was impossible for me. I could not get good enough leverage to fully re-insert the lock pins and I was slicing up my arm on the sharp metal edges. I removed the 900+ screws (just kidding- but there were quite a few) from the back panel and could access the lock pins MUCH easier. All four for both shock absorbers snapped right in. Re-attaching the rubber vent hose involved a few cuss words but I got it back on correctly after taking a break. All is great with the little washing machine once again! Thank you for the installation video and amazingly fast shipping, wow.

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsPliers, Screw drivers

CustomerDon from campbell CA

2 shocks and one spring broke

repair wasn't too difficult, hardest was raising the drum to engage the springs.

Steps I took:

remove the rear and front (bottom) covers. To remove the rear cover, I went ahead and took the hoses off. The bottom cover needs a good tug once the two screws are removed.

Once both covers were off, it was obvious what had to be replaced.
Pushing the notch on the shocks, removed both top and bottom pieces. Then I used books to lift the drum so that i could attach the new springs. Removed the books, installed the shocks from the top to the bottom.

Went ahead and removed the coin drop, cleaned it out, and reattached. Ran the washer two cycles to confirm the vibrations were gone. Loaded it up with towels (seemed to cause the worst vibs) and it was quiet.

Re-installed the covers and that was it.

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

CustomerKevin from Vancouver WA

Out of balance when on final spin cycle

Had to replace one Spring on top of the tub and both shock absorbers. Anyone with even a limited amount of mechanical ability could handle this repair. Save yourself about $300 in repair cost and replace these items yourself. Spring and Shocks absorber kit cost less than $60 with shipping.

Just look at the diagram that comes with the parts, it's a piece of cake. The most difficult part is replacing the spring, she is stiff. You will need to take the top of the machine off, which is super easy, and remove the metal keeper on top of the frame rail. Get someone to help you as you will need to lift the tub and slip the spring over the frame rail.

The shocks are the easiest part of the repair, and should take less than five mins. to replace.

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1 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyA Bit Difficult

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers, Socket set

CustomerRon from Blaine WA

Broken shock

As others have mentioned, it was pretty straight forward although a bit finicky to get into the tight spots to press out the pins. The little piece of 1x4 block helped press the pins back in. For the right side shock, I had to undo the large rubber hose at the bottom of the drum and also had to remove the sheet metal shield in the back to allow clearance for the pin to come out. There's only 2 screws holding it in so again, not too hard to do.

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1 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsScrew drivers

CustomerLarry from Alamo CA

One shock was broken

I removed the front access cover and the rear cover. It was also necessary to remove the water level sensor (attached to the tub drain hose) to access one of the shocks. Not having a 1/2" deep socket, I used a 2" piece of 1/2" copper pipe to depress the locking tab on the shock attachment pins--worked great. Pulled the pins out with pliers. Putting the pins back in after replacing the shocks was easiest to do using 'channel-lock' pliers to grab the bracket and the pin head and squeeze in the pin. The only problem was that my copper pipe piece fell into the drain hose when removing one of the pins! Had to take the drain hose loose to fish it out.

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1 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers, Socket set, Wrench set

CustomerRobb from North Huntingdon PA

Dryer would not spin

Removed old shock abs. (both sides). The one side, I had to remove the speed control board to access the lower nut on the one shock. Install was fairly easy however, it did not fix the washer. Apparently there was something else (either a switch, the control board or the motor) needs replaced too.

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1 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers

CustomerRita from Cambridge NY

Shocks broke away from washer drum

replaced the two shocks with the new ones by removing the pins that held the old ones in place.

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1 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsPliers, Screw drivers, Socket set

CustomerEd from Clackamas OR

Noisey shock absorber

The parts came with instructions They stated to remove the front panel. This only gets to one side for a difficult repair. I removed the back panel then it was a snap. Easiest with two people.

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1 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Screw drivers

CustomerMike from Central Square NY

Washer was "clunking" when in use

I replaced both shocks, as both shocks were broken! Keep in mind that Parts select packages them in pairs. I order 2 packages or 4 shocks, guess I have another pair for ~ 5 years from now. These are located under the front bottom panel, so no need to isolate water lines or even pull this sucker away from the wall. Tight clearances are the only factor from making this really easy. Use some Vaseline to assist inserting the new plastic pins.

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1 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsScrew drivers, Socket set

CustomerJohn from Glennallen AK

Broken shock

removed front panel and used deep socket to remove pins that hold shocks. front left shock took most of the time because of hoses and a unit in the back that needed to be released to be able to remove the pin on the bottom. the right shock was a piece of cake to replace. used a hammer to pull the pins into place (i did not use it to tap on them ) . lots of bloddy fingers from sharp edges.

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1 of 1 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers

CustomerScott from Royse City TX

Spring and shock absorber broken, tub fallen down. The washer was totally inoperable

Removed lower access panel. Removed top of washer. Attached spring and lifted tub into place. Removed and replaced both vibration/shock absorbers (most difficult part, not easily accessible).

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2 of 5 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsNutdriver, Pliers, Screw drivers

CustomerDan from Concord CA

Water leaking and broken shock absorbers

Removed spring retainer straps from top of springs. Propped up tub with blocks and a wedge. Lifted out each spring and replaced. Re-attached spring retainer straps. Removed pins from shock absorbers (old/broken ones). These break due to moving washer w/out installing original foam blocks and support screws or due to age and fatigue. Pins have a retainer that must be depressed as you pull or push them out. may need to spin back and forth with pliers as you pull them. Bottom right pin won't come out w/out a hassle. Cut it in pieces with dykes and used spare pushed in from the FRONT (not the rear, as it was originally installed). Found leak was not fixed by getting the drum back up to proper height. Found bolt on tub had broken the bottom of the soap dispenser "tray". This is a 50.00 part. Made a patch from the bottom. Roughed up plastic and used silicone adhesive. After it had adhered filled from top with more silicone. Allowed 24 hrs to dry. Washer is as good as new.

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1 of 2 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

CustomerMatthew from Pullman WA

Drum was banging around when spooling up and slowing down

The front lower access panel pops off with two Philips head screws. From there, the white pins holding the hold broken shock absorbers can be removed by pressing their locking tab down and pushing them free of the bushing.

After pulling the old, broken items out, the new ones are reinstalled the same way: place the metal end towards the drum, push the white pin through the bushing (only one way is correct) and you're almost done. Reinstall the front panel and get back to having a quiet washing machine!

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1 of 2 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsPliers

CustomerW R from Venice FL

Worn out vibration/shock absorbers

"Instructions" with the kit suggest pulling the pins out with a pair of pliers. That's fine if you're a gorilla. It's easier to use a 13MM boxed-end wrench. Slip it over the tapered end to depress the locking tab; then tap a 3/8 dowel rod held against the tapered end to remove the pin. Also my washer has a drain tube that has to be disconnected to get access to the top pin. If I had to do this again it would take about an hour.

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