Shock Absorber Kit

PartSelect Number PS3508101

This kit is used for front load washers and includes 2 dual-stage shock absorbers, 1 spare shock mounting pin and 4 locking nuts. These shock absorbers keep the washer from vigorous shaking during it's cycles.

This part works with the following brands: Frigidaire, Gibson, Kelvinator, Kenmore, Tappan & White-Westinghouse.

This part fixes the following symptoms:

  • Shakes and moves.
  • Noisy.
  • Pumps but will not spin.
  • Leaking.
  • Will not agitate.
  • Will not drain.
  • Compare At

    $41.15
  • You Save

    $6.86
  • Your Price

    $34.29
In Stock
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Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.1 / 5.0, 60 reviews What's this?
 

3 of 4 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers

CustomerJoshuah from Indianapolis IN

One of the wash tub shock absorbers broke.

I heard that the repair job was simple and the part was not expensive (whew!) The repair video on your website was MOST helpful and gave me confidence. At first I tried it exactly as the guy demonstrated and all went well removing the broken support. Installing the new one (on the right side) was impossible for me. I could not get good enough leverage to fully re-insert the lock pins and I was slicing up my arm on the sharp metal edges. I removed the 900+ screws (just kidding- but there were quite a few) from the back panel and could access the lock pins MUCH easier. All four for both shock absorbers snapped right in. Re-attaching the rubber vent hose involved a few cuss words but I got it back on correctly after taking a break. All is great with the little washing machine once again! Thank you for the installation video and amazingly fast shipping, wow.

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3 of 4 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsPliers, Screw drivers

CustomerDon from campbell CA

2 shocks and one spring broke

repair wasn't too difficult, hardest was raising the drum to engage the springs.

Steps I took:

remove the rear and front (bottom) covers. To remove the rear cover, I went ahead and took the hoses off. The bottom cover needs a good tug once the two screws are removed.

Once both covers were off, it was obvious what had to be replaced.
Pushing the notch on the shocks, removed both top and bottom pieces. Then I used books to lift the drum so that i could attach the new springs. Removed the books, installed the shocks from the top to the bottom.

Went ahead and removed the coin drop, cleaned it out, and reattached. Ran the washer two cycles to confirm the vibrations were gone. Loaded it up with towels (seemed to cause the worst vibs) and it was quiet.

Re-installed the covers and that was it.

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4 of 7 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers

CustomerSven from Durand MI

The washer would not pump the water out of the drum before the spin cycle.

First of all unplug your washer from the power supply and turn off the hot and cold water supply. I removed the front lower panel of the washing machine with a philips head screwdriver. Next I removed the plastic pins holding the right side shock obsorber. This was a little difficult because the upper pin is in a tight location and there's not much room to push the pin out. I just used the flat end of a screwdriver and slid it in place. The pins take some effort to push out, mainly because you have to hold the little tab on the pin down while you push it out. The replacement shock seems to be better constructed. I just put a little Vaseline on the new pins to help them slide through the metal sleeves on the ends of the shock. You also have to pay attention to which way the sleeves go into the shock so you don't push them out when you install the shock.

Replacing the pump was pretty easy. The pump is right there in front fastened to the bottom plate with two philips head screws. Have some towels ready, because if there's water in the drum or hoses it's coming out when you remove the hoses. Take a pair of pliers, or channel locks and open the hose clamp on the big inlet line, coming from the drum and slide it back so you can remove the hose. Then do the same for the outlet hose on the left side of the pump. It's easier to do this before you take the pump off the bottom plate. Once the hoses are off, remove the pump with a philips head screwdriver. While you have the pump out of the way, feel around inside the square reservior at the bottm of the big inlet hose to make sure there's nothing in there that might get stuck in the pump. A large bobby pin had made it's way into my pump and damaged it. It had fallen back down in that reservior, so at first I couldn't understand why the pump wasn't working, til I found it in there. Insatllation of the new pump is just reverse of disassembly. After that turn your water supply back on and plug in power. You might want to cycle the machine before you put the front cover back on to check for leaks. Good luck!

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2 of 2 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyVery Difficult

Time to do repair:1- 2 hours

ToolsPliers, Screw drivers, Socket set, Wrench(Adjustable)

CustomerJon from Holland MI

Excessive vibration

I followed the instalation instructions provided with new parts. Getting the mounting pins out was relatively easy However, the shock on the right, behind the pump, was a bit more difficult to remove than the one on the left. I took the rubber drain off the pump in order to get at the pin behind the pump. The new replacement shocks came with the plastic bushings inserted in the shocks in alternate directions. The original pins were all inserted into the bracket / shocks from the rear so when I installed the new shocks I reinserted one bushing on each shock so they we both oriented in the same direction. The instruction says to be sure the mounting pin is pressed from the side with the busing collar. It seemed strange the shocks came that way, with no mention of switching them. The most difficult part on the installation was pushing the pins back through the bracket and shock since there was no easy way to push the pins in from the rear. I used a large channel locks on the left side, but the right side was more difficult with all of the obstructions. I finally was able to push in place with my bare hands but was very difficult. Sorry to say the new shocks did not cure the vibration at all. I was very careful to make sure the machine is level. I'm not sure if there is a cure other than replacing the machine.

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1 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyA Bit Difficult

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers, Socket set

CustomerRon from Blaine WA

Broken shock

As others have mentioned, it was pretty straight forward although a bit finicky to get into the tight spots to press out the pins. The little piece of 1x4 block helped press the pins back in. For the right side shock, I had to undo the large rubber hose at the bottom of the drum and also had to remove the sheet metal shield in the back to allow clearance for the pin to come out. There's only 2 screws holding it in so again, not too hard to do.

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1 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsScrew drivers

CustomerLarry from Alamo CA

One shock was broken

I removed the front access cover and the rear cover. It was also necessary to remove the water level sensor (attached to the tub drain hose) to access one of the shocks. Not having a 1/2" deep socket, I used a 2" piece of 1/2" copper pipe to depress the locking tab on the shock attachment pins--worked great. Pulled the pins out with pliers. Putting the pins back in after replacing the shocks was easiest to do using 'channel-lock' pliers to grab the bracket and the pin head and squeeze in the pin. The only problem was that my copper pipe piece fell into the drain hose when removing one of the pins! Had to take the drain hose loose to fish it out.

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1 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers, Socket set, Wrench set

CustomerRobb from North Huntingdon PA

Dryer would not spin

Removed old shock abs. (both sides). The one side, I had to remove the speed control board to access the lower nut on the one shock. Install was fairly easy however, it did not fix the washer. Apparently there was something else (either a switch, the control board or the motor) needs replaced too.

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1 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers

CustomerRita from Cambridge NY

Shocks broke away from washer drum

replaced the two shocks with the new ones by removing the pins that held the old ones in place.

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1 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsPliers, Screw drivers, Socket set

CustomerEd from Clackamas OR

Noisey shock absorber

The parts came with instructions They stated to remove the front panel. This only gets to one side for a difficult repair. I removed the back panel then it was a snap. Easiest with two people.

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1 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Screw drivers

CustomerMike from Central Square NY

Washer was "clunking" when in use

I replaced both shocks, as both shocks were broken! Keep in mind that Parts select packages them in pairs. I order 2 packages or 4 shocks, guess I have another pair for ~ 5 years from now. These are located under the front bottom panel, so no need to isolate water lines or even pull this sucker away from the wall. Tight clearances are the only factor from making this really easy. Use some Vaseline to assist inserting the new plastic pins.

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1 of 1 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsScrew drivers, Socket set

CustomerJohn from Glennallen AK

Broken shock

removed front panel and used deep socket to remove pins that hold shocks. front left shock took most of the time because of hoses and a unit in the back that needed to be released to be able to remove the pin on the bottom. the right shock was a piece of cake to replace. used a hammer to pull the pins into place (i did not use it to tap on them ) . lots of bloddy fingers from sharp edges.

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1 of 1 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers

CustomerScott from Royse City TX

Spring and shock absorber broken, tub fallen down. The washer was totally inoperable

Removed lower access panel. Removed top of washer. Attached spring and lifted tub into place. Removed and replaced both vibration/shock absorbers (most difficult part, not easily accessible).

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2 of 5 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsNutdriver, Pliers, Screw drivers

CustomerDan from Concord CA

Water leaking and broken shock absorbers

Removed spring retainer straps from top of springs. Propped up tub with blocks and a wedge. Lifted out each spring and replaced. Re-attached spring retainer straps. Removed pins from shock absorbers (old/broken ones). These break due to moving washer w/out installing original foam blocks and support screws or due to age and fatigue. Pins have a retainer that must be depressed as you pull or push them out. may need to spin back and forth with pliers as you pull them. Bottom right pin won't come out w/out a hassle. Cut it in pieces with dykes and used spare pushed in from the FRONT (not the rear, as it was originally installed). Found leak was not fixed by getting the drum back up to proper height. Found bolt on tub had broken the bottom of the soap dispenser "tray". This is a 50.00 part. Made a patch from the bottom. Roughed up plastic and used silicone adhesive. After it had adhered filled from top with more silicone. Allowed 24 hrs to dry. Washer is as good as new.

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1 of 2 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

CustomerMatthew from Pullman WA

Drum was banging around when spooling up and slowing down

The front lower access panel pops off with two Philips head screws. From there, the white pins holding the hold broken shock absorbers can be removed by pressing their locking tab down and pushing them free of the bushing.

After pulling the old, broken items out, the new ones are reinstalled the same way: place the metal end towards the drum, push the white pin through the bushing (only one way is correct) and you're almost done. Reinstall the front panel and get back to having a quiet washing machine!

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1 of 2 people found this instruction helpful

Parts Used

  • Shock Absorber Kit

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsPliers

CustomerW R from Venice FL

Worn out vibration/shock absorbers

"Instructions" with the kit suggest pulling the pins out with a pair of pliers. That's fine if you're a gorilla. It's easier to use a 13MM boxed-end wrench. Slip it over the tapered end to depress the locking tab; then tap a 3/8 dowel rod held against the tapered end to remove the pin. Also my washer has a drain tube that has to be disconnected to get access to the top pin. If I had to do this again it would take about an hour.

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