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13 of 13 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerBrian from North Charleston SC
Deteriating splash guard
The splash guard for the disposer was deteriorating and kept falling into the disposer and getting chewed up making it even less reliable. I purchased two different 'universal' splash guards at the hardware store. Neither of them fit. I finally crawled under the sink with my eyeglasses and a flash light to find the model number. I searched for the model number on part select and received veery quickly. I just popped it in (less than a minute) and now everything is wonderful. Don't buy a new disposer (my wife wanted me to) buy the replacement part that is giving you trouble at PartSelect!
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2 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerRoger from Star City WV
Lost or misplaced splash guard
What a snap just push it in and all is OK. Tried the generic one from Lowes didn,t work. This was great and cheap including shiping charge.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsPliers
CustomerHelen from Clinton MS
Splash guard kept popping up when disposer was used.
Removed old splash guard by pulling it up and out of the disposer then pressed the new guard in place. It was a perfect fit.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerPhyllis from Avon MN
Splash guard was worn out
Purchased new one and just put into the hole.
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyVery Difficult
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerDoug from Sammamish WA
My mother's kenmore refrigerator had a burnt out light bulb in it.
Trying to be pro-active, we logged onto this site and put in the model number of the refrigerator to see if there was a special light bulb that had to be purchased before we drove over to my Mother's to replace it. Our Kitchen Aid refrigerator takes seconds to replace with an appliance bulb purchased at a local hardware store. Her instructions say you must shut off the electricity, remove a plastic cover which was difficult to get off, then the bulb was an appliance bulb and not what was spelled out on the model instructions. We had ordered this special $5 plus $8 shipping fee which was ordered on the 14th of Nov and still hasn't arrived. After going to the hardware store and buying a $1.50 bulb we were done. We returned home and tried to cancel our order. Even talked to the manager only to be told that they could not cancel the order. I find that totally non customer friendly. Any retailer that we have ever dealt with has never been so inflexible. We were also told that we cannot return the part even though it will be unopened and unusable. To state on your instructions per the model number that you need this type of bulb when clearly it wasn't installed to begin with and then to refuse to cancel the order within 2 hours of placing the order and not even being shipped yet is ridiculous. Even the shipping email states: "Satisfaction Guaranteed You may return an unused and uninstalled part in its original packaging. To return a part, you must first obtain a Return Authorization number by calling 800-366-PART or visiting our website at www.SearsPartsDirect.com. We must receive the returned part(s) with the Return Authorization number within 90 days of your original order date. Credit will be issued for the part(s) plus tax minus shipping charges. Your satisfaction is important to Sears." Every time we have had dealings with Sears for the last 26 years we have dealt with this type of crap. Whether it be employees who don't know the product or refusals to accept returns. Sears could learn something from Nordstroms. Personally, we will never buy anything from Sears again. We will also steer anyone we can away from making a purchase from Sears. I wouldn't buy from Sears even if it was the recommended buy from Consumer Reports simply because your customer service is the poorest we have ever dealt with and you never get any better. I honestly don't know how you stay in business. Even this email forces me to put in Splash Guard as the part used even though the part we ordered was a light bulb. I can't bring up that option. Figures!
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerR M from Bloomfield NE
The splashguard on the disposall had deteriorated leaving a silver-dollar-sized hole.
The repair was simple. I removed the old splash guard and placed the new splash guard in. It took less than a minute. Absolutely no tools required.
Quick shipping too. I had the replacement part in 2 days.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerThomas from Muscoda WI
Worn splash guard
Removed used one and replaced with new one. Perfect fit no tools required. Suggestion: Always buy orgional manufacture's parts when possible. Then you know they will fit and work properly.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerSusan from Crossville TN
The splash guard had begun to disintgrate. One from lowes didn't fit correctly. The stopper got thrown away by accident during the holidays.
New Splash Guard fits perfectly and allows food to go into the disposer more easily. Couldn't be happier. ordered items one day and were here the next at no extra cost.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerWarren from Sanford NC
Splash guard was worn out
Received the new splash guard within 3 days, took it out of the package, pulled out the old one and inserted the new one. No tools, it took about 1 minute. Very easy!
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerScott from Evansville WI
Splash guard on disposer worn out
pulled the old one out and pushed the new one in place.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerPat from Elkin NC
Old splash guard was worn out.
Simply took old one out and snapped new one in place.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerLarissa from Chicago IL
My splash guard deteriorated
The repaire was so easy that it is hardly can qualify as a repair. I just pulled the old splash guard and put in the new. Thirty seconds and garbage disposer looks like brand new!
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerJoyce from Cincinnati OH
The baffle on my garbage disposal was warn out.
Got a new one! Order Monday, delivered Tuesday! Fit perfectly!!
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerMichael from Indianapolis IN
Rotted splashguare
It was very difficult to find a splash guard to fit. Have tried at major stores LOWES and small Hardware stores. The people who worked on your Phone line helped me to choose the correct splashguard even though the model number did not match. I think the diposal was old. thanks for your help. It fit perfectly.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerJames from Brandon MS
Old guard brittle and broken fell into disposal and was disposed
Removed new guard from package and slipped it right into place, no problems.
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