Part Location Diagram of WPW10314173 Whirlpool Dryer Drum Support Roller
See part 21 in the diagram
Replacing your Whirlpool Dryer Dryer Drum Support Roller
( Grid squares measure 1x1 inch )
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Dryer Drum Support Roller WPW10314173

 Fits your 3CSP2761BW0!
★★★★★
★★★★★
37 Reviews

Rated by 20 customers 

Easy 

1- 2 hours 

Ratings submitted by customers like you who bought this part.

$ 22.69
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 Fits your 3CSP2761BW0!
PartSelect Number PS11752609
Manufacturer Part Number WPW10314173
Manufactured by Whirlpool
Product Description

Dryer Drum Support Roller Specifications

This drum support roller is sold individually. Most dryers require two. The tri-rings are included. This is a drum support roller for a dryer. It is a genuine replacement part. The part includes the drum roller only and does not include the tri-rings. This part is sold separately. Most dryers require two drum rollers. It is recommended to check and replace both drum support rollers at the same time to ensure proper drum rotation and because they often wear at the same rate. The drum support roller holds the drum in the proper position while it spins on the support wheels. If rollers are worn out, they will cause the dryer to be noisy.
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Part Videos

Replacing your Whirlpool Dryer Dryer Drum Support Roller

Replacing your Whirlpool Dryer Dryer Drum Support Roller
Troubleshooting
This part fixes the following symptoms:
Noisy | Marks left on clothes
This part works with the following products:
Dryer, Washer Dryer Combo.
This part works with the following products:
Whirlpool, Kenmore, Maytag, KitchenAid.
Part# WPW10314173 replaces these:
AP6019303, 3388342, 3389902, 3396801, 3396802, 3401846, 8536973, 8536974, W10314171, W10314173, W10756057, WPW10314173VP
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Customer Reviews
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37 Reviews
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Customer Repair Stories
 Average Repair Rating: 3.0 / 5.0, 20 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Making a racket.
Took the top off and then front off and drum out . Replaced Drum roller and shaft support bolts.
  • Carl from MARION, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
1 person found this instruction helpful.
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Dryer was Noisy
I simply followed the video and apart from a couple of areas that were not relevant to my model, everything went exactly as illustrated. The video is excellent and made the repair so easy.

The only issue I experienced was being short two rollers, as the parts diagram did not clearly show that there were two rollers in the back and two in the front.

A kit, with its own part number should be prepared that would show 4 rollers and belt as the recommended required parts.

It was an easy fix, I just did half the install a second time.
Other Parts Used:
Dryer Drum Support Roller Idler Pulley with Bracket Drive Belt
  • Doug from HARRODSBURG, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
2 of 4 people found this instruction helpful.
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dryer making noise. order parts
YOU NEVER SENT ME THE PARTS!!!
I had to drive to a parts store to find them. On January 17, 2024, I tried to call you when the parts did not arrive and your recording said there were no reps available and you hung up. WE CANNOT GET HELP TO CANCEL THIS ORDER. We have been going in circles with PartSelect and shipping. SO, how do I get my refund of the $107.26 for the parts that I never received!!
  • Thomas from TULELAKE, CA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    30 - 60 mins
1 person found this instruction helpful.
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It came off the dryer support roller
I actually bought $254 worth of parts almost to point of rebuilding , which included both roller axles, drum belt, idler pulley, both rollers, the cloth that wraps around the drum for edging, and light bulb. 15 years before this the heater element and thermostat and the belt. This dryer is 27 years old and still being used on a daily basis. The mechanical parts and no LED components can last a life time. The wife always wants new, but this dryer with alittle love and patience is a workhorse. I'm thankful for websites like this. The videos are helpful! Thank you Parts Select! Sincerely, MIke Orkin
Other Parts Used:
Dryer Drum Support Roller Support Roller Clip
  • Michael from GRANADA HILLS, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
2 of 3 people found this instruction helpful.
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parts took more than two months to get here.
I'm still waiting on my idler pulley. It arrived at Fed EX depot in Tracy CA on December 14th and has still not been shipped. So it is pretty fucking hard for me to install it! Maybe if you had customer service that would answer their phones or reply to my Emails would be helpful
Other Parts Used:
Roller Support Tri-Ring Drum Support Shaft - Rear Shaft with Right Hand Threads Drum Support Roller Shaft - Right Hand Threads Dryer Drum Support Roller
  • rodney from Mad River, CA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
9 of 11 people found this instruction helpful.
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Dryer would squeal when the drum was turning
I followed the very informative video and wrote down step-by-step notes for myself. The repair went very smoothly. The only thing I didn't realize, was that the dryer has 4 rollers, not just 2 shown in the video. All are easy to access once you disassemble. I had to do it twice since I had to order 2 more rollers in order to replace them all. Also, the triangle plastic washers come with the roller, so you won't need to order them separately like I did. I also changed the idler pulley roller while I was in there since that has bearings too. Just as easy. I'm very happy with my quiet dryer! One last note: The new rollers are a bit louder than normal at first, but they quiet down very quickly as you use the dryer. It must be because they are brand new.
  • Clinton from MINOOKA, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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Door would not close after I slammed it.
Simple with the Instructions in the video.
Other Parts Used:
Dryer Drum Support Roller Door Catch
  • Jeffrey from FRANKLIN, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
1 person found this instruction helpful.
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Making noise when tumbling
Easy repair. Bought replacement parts on Amazon and they lasted 1month. Should have purchased from you in the first place. Re replaced with your parts and no issues.
Other Parts Used:
Drum Roller Shaft - Left Side Dryer Drum Support Roller Single Front Panel Cip
  • Anthony from CROWN POINT, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
2 of 2 people found this instruction helpful.
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Drum support roller making very loud noise
had to take front off of Dryer then was able to replace drum roller
Other Parts Used:
Roller Support Tri-Ring Drum Support Shaft - Rear Shaft with Right Hand Threads Dryer Drum Support Roller
  • William from TROY, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
1 person found this instruction helpful.
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Dryer would run 1 min then stop running with some heat in drum
Videos are excellent to open and access internal parts. It turned out a rat was killed in the blower fan when we first encountered the problem. This prevented the blower from turning which interfered with motor function.

This required removing drum & belt, disconnecting motor clips, blower belt, and blower housing. The blower housing needed to be disassembled. Having a 5/16” & 1/8” ratcheting nut driver makes this process much easier. Don’t try this with a wrench.

After getting rid of the rat and decomposition, we sanitized the entire housing with soap & chlorine bleach.

Reassembly was uneventful and relatively easy. We ended up replacing 4 rollers, 2 belts (drum belt & blower belt), the thermistor which was damaged as a result of the blocked blower.
Other Parts Used:
Roller Support Tri-Ring Dryer Drum Support Roller Thermostat, Internal-Bias Drum Drive Belt Moisture Sensor
  • Bob from CHULA VISTA, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
7 of 15 people found this instruction helpful.
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Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

14 questions answered by our experts.
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Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Gary
September 8, 2017
Is there a kit for this which includes everything or do i just guess at which one of drum support bearings it is, probably outboard, but i hate to tear it down and see if it needs more parts, and have to wait for materials, appreciate any info u can suggest, i have two support brgs and unit is 6 yrs old
For model number MED6000XW Maytag
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Hello Gary, thank you for contacting us. The drum support rollers have the bearing already in them. The part you reference would be the correct support roller for your model. Other parts that would usually get repaired at the same time would be the belt and idler pulley if needed. Good luck with the repair!

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Dennis
March 20, 2022
How do I get the cabinet open to replace the rollers?
For model number MEDB955FC0
PartSelect logo
Hello Dennis, Thank you for the question. We have linked a video on how to perform the repair. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!

10 people found this helpful.

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Gary
September 8, 2017
Dryer started making noise, its 6 years old so i ordered two drum support brgs but have read some info regards similar probs, citing there are 4 support brgs, and something abt an idler brg and a seal for drum. Should i order more parts??
For model number Maytag MED6000XW
PartSelect logo
Hi Gary, Thank you for your inquiry. If you dryer is making noise and you have replaced the drum support bearings, you will need to check the drive belt, the drum roller axle, the drum glides or slides, the idler pulley, the drum felt seal, the motor, the blower wheel and housing and the baffle. I hope this helps. Thank you and have a great day!

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J.R.
December 22, 2017
How to remove belt. Do you have to remove squirrel cage fan shaft in order to remove belt?
For model number WET3300XQ0
PartSelect logo
Hello J.R., Thank you for your inquiry. You do not need to remove the blower wheel in order to remove the belt. I have included a link to an installation video for this part. Good Luck with your repair! https://www.youtube.com/watch?v=whFYs7Tg9Uw

2 people found this helpful.

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J.R.
December 23, 2017
My washer/dryer is a stack unit and does not come apart as shown in the link you provided? There is no apparent or obvious way to remove the belt.
For model number WET3300XQ0
PartSelect logo
Hello J.R., Thanks for your question. You will need to remove the rear access panel, and possibly the front panel as well to access the belt. Push the idley pulley away from the motor pulley to release the belt tension and pull the belt off of the pulleys. I hope this helps.

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Mike Byas
February 12, 2018
Need rollers and clips on my roller d39t yours says d36t so is it the same part?
For model number MEDC200XW1
PartSelect logo
Hi Mike, Thank you for your question. The part number listed under your model number for the drum support roller is PS11752609. I hope this helps. Thank you and have a great day!

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George
November 1, 2019
Our dyer is squeaking. I saw suggestions online that a drop of sewing machine oil on the roller shafts would fix the problem. I did that, but sadly it still squeaks. I saw in one of your comments that one should not lube the shafts. Hope i did not do any damage. I could feel no play in the rollers. Is the next step new rollers? How does one determine if the roller shafts are bad? Thanks!
For model number WED9400SU0
PartSelect logo
Good Day George. Thank you for your email in regards to your unit (Model Number WED9400SU0). We do apologize but we were not able to locate the information you requested. For more specialized assistance or to speak with someone about this, we recommend calling the manufacturer of the equipment directly. They may be able to provide you with the part number that you need. Once you have this information, please feel free to check back with us for pricing and availability information.

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John
January 20, 2024
No mater if I place the temperature setting on low or medium the dryer always runs on the highest heat.
For model number CED147SDW1
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Hello John, thank you for reaching out. We have concluded that the issue is with the timer, part number PS11749833. We would recommend replacing it to fix the issue. We hope this solves your problem!

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Related Parts:
David
November 23, 2022
does this model need two drum support rollers or more?
For model number 11077741600
PartSelect logo
Hello David, thank you for contacting us. Based on our research, this model needs four drum rollers, part number PS11752609, in order to spin the drum efficiently. This part is sold individually. We hope this information helps!

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Jeff
November 26, 2022
Dryer squeals loudly when turned on. Works fine, but loud. What do we need?
For model number MEDB850YW0
PartSelect logo
Hello Jeff, thank you for reaching out. According to our research, we would recommend checking the following parts to fix your issue: drum support rollers, part number PS11752609, idler pulley wheel and arm, part number PS11756154, and belt, part number PS11748884. If you need help placing an order for it, please feel free to give us a call. We look forward to hearing from you!

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Manufacturer Part Number: WPW10314173
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