67 of 129 people found this instruction helpful
Level of DifficultyReally Easy
Time to do repair:More than 2 hours
CustomerBrenda from Simsbury, CT
Replacement parts needed - filter, grill, grates
Replacement parts were ordered - there was no 'repair work' involved. Parts were received within 5 business days.
I had a problem finding the 'grill part' on the web site. I ended up calling the telephone number provided on the web site and the representative was very helpful.
1 of 3 people found this instruction helpful
Level of DifficultyEasy
Time to do repair:Less than 15 mins
CustomerJohn from Brookeville, MD
Cleaning ladies had used caustic substance on fan cover and escutcheon plate, destroying the physical appearance
I removed the fan cover; took out the two screws holding the escutcheon plate on and started to lift out the plate when I made contact with the bracket, thereby popping the circuit which I had neglected to shut off. No problem. I removed the existing fan/light switch, salvaging one of the 'push' nuts. I inserted the switch into the new plate, pinned it in with the salvaged nut plus a similar one that I had got at Lowe's; reattached the escutcheon to the stove frame; turned on the power and all worked perfectly. My experience with PartsSelect was a 10 out of 10-got the right parts the first try; they fit well; repair went smoothly, and the head of the kitchen is happy.