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3486910-1-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4
3486910-1-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 3486910-2-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 3486910-3-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 http://www.partselect.com/Schematics/GE/00124321i02.gif

Upper Roller and Axle - Kit of 4

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PartSelect Number PS3486910
Manufacturer Part Number WD12X10327
Manufactured by GE

The dishwasher roller assembly attaches to the dishrack located in the upper level of the dishwasher. It allows the dishrack to slide and roll easily. If the upper rack keeps falling off the track in dishwasher, the door will not close, the door makes noises, and/ or dishes are not cleaning properly, then it is best to replace it for more security. A flat-blade screwdriver is the only tool needed for this installation. Slide open the upper dishwasher rack and remove retaining tab from both ends of the rack and slide it out. Locate the older roll assembly, remove it, and replace the rollers. Remember to put back the tabs on each side before sliding it back in. Make sure the dishwasher is off before starting this installation project.

This part works with the following brands: General Electric, Kenmore, Hotpoint.

This part works with the following products: Dishwasher.

This part fixes the following symptoms:

  • Door won’t close.
  • Not cleaning dishes properly.
  • Noisy.
  • Door latch failure.

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Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.5 / 5.0, 140 reviews What's this?
 

1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Daniel from Cleveland, TN

Roller on rack broken allowing rack to droop below runner.

The biggest challenge is to remove the plastic runner stops without breaking them. I used a small flat blade screw driver to carefully flex back the rear flange of the runner stop so that it would clear the top metal flange of the runner. Then disengage the stop by rotating the body of the stop towards the center of dishwaser tub and this will allow the stop to slide out of the runner flanges. Once the stops are removed it is very simple to remove the rack snap on the new rollers and replace.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Gregory from Belmont, CA

Upper rack kept falling down

Removed the rack.
Removed the roller bar.
Removed the roller base from the rack.
Removed the roller from the roller bar.
Replaced in reverse order.

DONE.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Francis from Oxnard, CA

Top rack was collapsing because 2 of 4 support rollers were coming apart.

First, end caps were removed from support rails to free the washer rack. This is a little tricky - flexible rear finger of cap is bent back, then rotated inboard to permit end cap to slide out. Ten top wash rack is rolled out of washer. Old roller support assembies are pried loose and then snapped off their clamp locations on the upper wash rack, one at a time. Then the new rollers are snapped on in same way, except no tools are required.
Two of the old rack rollers were clearly worn out from nearly 10 years of normal operation, where plastic shaft is a bearing surface.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: A Bit Difficult
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: DWIGHT from WOLFEBORO, NH

Top drying rack rollers were worn out and needed replacing, rack was falling off slider.

Relatively easy. It took a bit of time to figure how to get the stops out of the end of the slider rack to be able to remove the rack and replace the rollers. I figured out you have to use needle-nose pliers to gently bend the tab on the stop (facing the rear of the diswasher) backwards and then tilting it out. Then the rack rolls right out and the replacement of the rollers was simply a matter of snapping off the old ones off the spindle, and reinstalling the new ones.

You have to be careful you don't break the tabs on the stops on the front of the rails, or you will have a rack that keeps falling out of the front when you pull it out. Be gentle with them and take your time!

Parts Direct was great, by the way, shipping and service was almost immediate! Their supply of parts is amazing!

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Patricia from Burlington, NJ

The rack roller were broken on the upper rack.

I disassembled the rack and figured out how to remove the rack rollers before placing my order with PartSelect. I am a visual person and usually don't need to read directions. I was having some difficulty removing the end caps of the metal sliding racks which encase the rack rollers. I used my mother's staple remover (not the traditional kind) in order to pop off the end caps without breaking them. Once the parts came in the mail it was easy to pop off the end caps, apply the new rack rollers and reattach the end caps without breaking them.
I enjoy doing business with PartSelect but I have to admit these parts are extremely expensive. I think it is ludicrious to spend a lot of money on "plastic." Products are not made to last in today's society. When I was a kid appliances would last a homeowner anywhere from 15-20 years or more - not today!
Thank you PartSelect for your time and assistance - I just wish these parts were cheaper.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: John from Nashville, NC

Two rollers on top rack broke

First, I read several other repair stories on the PartSelect site. The best advice I got was in how to remove the end caps. Another customer described you had to twist them to get them out. One customer had broken the end caps trying to get them out - something I definitely wanted to avoid. I twisted out the end caps, put the new rollers in, snapped them into place, and put the end caps back on. I was done in minutes and (briefly) a hero to the wife, who hates to pay for service calls!

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Kristin from Carlsbad, NM

Rollers were broken and end cap on one side was gone.

I was really suprised at how fast the parts arrived. We used some pliers to open the slide to remove the one end cap still in place. Took what was left of the old roller off and snapped the new ones on slide the rack back into place and replaced the end caps. This was really easy. took no time at all.

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Socket set
Customer: Wesley from Floral Park, NY

Dishwasher wouldnt drain

I removed the 4 screws that hold the mesh drain cover in place . I used pliers to loosen the check valve piston and nut assembly at the rear of the appliance . I screwed in the new piece by hand . While I had the dish racks out , I put a new set of wheels and rollers on them .
I was 5 minutes away from buying a new dishwasher , but this website saved me HUNDREDS of dollars .
My dishwasher is as good as new now .

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Kathy from LaVergne, TN

One of the rollers was broken away from the rack and when I would pull out the top rack it would sometimes drop downward and the dishes would rattle. I was afraid that it might leave go completely and I would have alot of breakage.

Removed the end tabs from the rack and then removed the rollers one at a time.

Replaced the rollers one at a time , one side at a time, starting with the rear ones. I had to use the pliers to remove one of the rollers ( it was tight) and to dislodge the end cap brackets on the rack.

Replaced the remaining 3 rollers.

Placed the end cap brackets back on the rack and then slid the rack into place.

It works great now!

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: Linda C. from Winter PaRK, FL

Upper dish rack not sliding smoothly. Home warrantee company refused to repair!

Fiddled with the rollers until figuring out how to remove them. Hardest part was getting the stops off the ends of the roller guides. Replaced rollers, replaced rack, replaced ends of roller guides. Voila

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: A Bit Difficult
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Simon from Spring, TX

Upper rack rollers were broken

Removing the end caps on the rack's sliding arms was the hard part. It took some arm-wrestling and prying with a screwdriver to get them off. Replacing the rollers was a snap. Getting the end caps back on again was easier than removing them.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Brett from san Leandro, CA

We had a broken roller on the pull out rack.

I removed the end clips on the pull out rack track. took out the broken roller end and snapped the new roller onto the rack and into the track snapped in the end cap. Problem solved !!! Now the wife can get back to work!!!

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1 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Jacques from Cedar Hill, TX

Rollers broken

Poped the end caps out, put the new rollers on,put new end caps on. Easy peazy.

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1 of 2 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers
Customer: Rosemary from Washington, DC

Top rack rollers clips failed

First, I removed the end caps from the rails on both side and slid the top rack out of the dishwasher. Then I removed the crumbled roller and clips with the pliers. Next I installed the new roller and clips, aligned the top rack with the rails and re-installed the top rack. It was incredibly easy and I am so pleased with the availability of the parts at Parts Select and the fast delivery. Thanks for the opportunity to share my experience. Rose

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1 of 2 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Richard R from Batavia, OH

One- (1) roller broke and did not allow the top pull out tray to pull out.

I first removed the plastic stops holding the upper tray on the tracks. Once the stops were removed I removed the upper tray and replaced all four- (4) rollers that were easy to snap off the tray frame. Once the rollers were removed I replaced them with the set of four- (4) new rollers. Then replaced the tray onto the tracks and replaced the plastic stops.

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS3486910
Manufacturer Part Number: WD12X10327
Brand Model Number Description
Kenmore3631401190Dishwasher
Kenmore3631401191Dishwasher
Kenmore3631401590Dishwasher
Kenmore3631401591Dishwasher
Kenmore3631401592Dishwasher
Kenmore3631401890Dishwasher
Kenmore3631401891Dishwasher
Kenmore3631401892Dishwasher
Kenmore3631402190Dishwasher
Kenmore3631402191Dishwasher
Kenmore3631402192Dishwasher
Kenmore3631402590Dishwasher
Kenmore3631402591Dishwasher
Kenmore3631402592Dishwasher
Kenmore3631402890Dishwasher
Kenmore3631402891Dishwasher
Kenmore3631402892Dishwasher
Kenmore36314031000Dishwasher
Kenmore36314031001Dishwasher
Kenmore36314032000Dishwasher
Kenmore36314032001Dishwasher
Kenmore36314038000Dishwasher
Kenmore36314038001Dishwasher
Kenmore36314039000Dishwasher
Kenmore36314039001Dishwasher
Kenmore3631404193Dishwasher
Kenmore3631404194Dishwasher
Kenmore3631404196Dishwasher
Kenmore3631404197Dishwasher
Kenmore3631404593Dishwasher