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3486910-1-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4
3486910-1-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 3486910-2-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 3486910-3-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 http://www.partselect.com/Schematics/GE/00124321i02.gif

Upper Roller and Axle - Kit of 4

PartSelect Number PS3486910

This is a kit if 4.

This part works with the following brands: GE, Hotpoint & Kenmore.

This part fixes the following symptoms:

  • Door won’t close.
  • Not cleaning dishes properly.
  • Noisy.
  • Door latch failure.

Compare At

$13.98

You Save

$2.33

Your Price

$11.65
Order within the next 1 hr and 30 mins and your part ships today!
Get this part fast. Average delivery time via standard shipping: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.5 / 5.0, 137 reviews What's this?
 

1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: A Bit Difficult
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: DWIGHT from WOLFEBORO, NH

Top drying rack rollers were worn out and needed replacing, rack was falling off slider.

Relatively easy. It took a bit of time to figure how to get the stops out of the end of the slider rack to be able to remove the rack and replace the rollers. I figured out you have to use needle-nose pliers to gently bend the tab on the stop (facing the rear of the diswasher) backwards and then tilting it out. Then the rack rolls right out and the replacement of the rollers was simply a matter of snapping off the old ones off the spindle, and reinstalling the new ones.

You have to be careful you don't break the tabs on the stops on the front of the rails, or you will have a rack that keeps falling out of the front when you pull it out. Be gentle with them and take your time!

Parts Direct was great, by the way, shipping and service was almost immediate! Their supply of parts is amazing!

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Patricia from Burlington, NJ

The rack roller were broken on the upper rack.

I disassembled the rack and figured out how to remove the rack rollers before placing my order with PartSelect. I am a visual person and usually don't need to read directions. I was having some difficulty removing the end caps of the metal sliding racks which encase the rack rollers. I used my mother's staple remover (not the traditional kind) in order to pop off the end caps without breaking them. Once the parts came in the mail it was easy to pop off the end caps, apply the new rack rollers and reattach the end caps without breaking them.
I enjoy doing business with PartSelect but I have to admit these parts are extremely expensive. I think it is ludicrious to spend a lot of money on "plastic." Products are not made to last in today's society. When I was a kid appliances would last a homeowner anywhere from 15-20 years or more - not today!
Thank you PartSelect for your time and assistance - I just wish these parts were cheaper.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: John from Nashville, NC

Two rollers on top rack broke

First, I read several other repair stories on the PartSelect site. The best advice I got was in how to remove the end caps. Another customer described you had to twist them to get them out. One customer had broken the end caps trying to get them out - something I definitely wanted to avoid. I twisted out the end caps, put the new rollers in, snapped them into place, and put the end caps back on. I was done in minutes and (briefly) a hero to the wife, who hates to pay for service calls!

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Kristin from Carlsbad, NM

Rollers were broken and end cap on one side was gone.

I was really suprised at how fast the parts arrived. We used some pliers to open the slide to remove the one end cap still in place. Took what was left of the old roller off and snapped the new ones on slide the rack back into place and replaced the end caps. This was really easy. took no time at all.

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Socket set
Customer: Wesley from Floral Park, NY

Dishwasher wouldnt drain

I removed the 4 screws that hold the mesh drain cover in place . I used pliers to loosen the check valve piston and nut assembly at the rear of the appliance . I screwed in the new piece by hand . While I had the dish racks out , I put a new set of wheels and rollers on them .
I was 5 minutes away from buying a new dishwasher , but this website saved me HUNDREDS of dollars .
My dishwasher is as good as new now .

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Kathy from LaVergne, TN

One of the rollers was broken away from the rack and when I would pull out the top rack it would sometimes drop downward and the dishes would rattle. I was afraid that it might leave go completely and I would have alot of breakage.

Removed the end tabs from the rack and then removed the rollers one at a time.

Replaced the rollers one at a time , one side at a time, starting with the rear ones. I had to use the pliers to remove one of the rollers ( it was tight) and to dislodge the end cap brackets on the rack.

Replaced the remaining 3 rollers.

Placed the end cap brackets back on the rack and then slid the rack into place.

It works great now!

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: Linda C. from Winter PaRK, FL

Upper dish rack not sliding smoothly. Home warrantee company refused to repair!

Fiddled with the rollers until figuring out how to remove them. Hardest part was getting the stops off the ends of the roller guides. Replaced rollers, replaced rack, replaced ends of roller guides. Voila

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: A Bit Difficult
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Simon from Spring, TX

Upper rack rollers were broken

Removing the end caps on the rack's sliding arms was the hard part. It took some arm-wrestling and prying with a screwdriver to get them off. Replacing the rollers was a snap. Getting the end caps back on again was easier than removing them.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Brett from san Leandro, CA

We had a broken roller on the pull out rack.

I removed the end clips on the pull out rack track. took out the broken roller end and snapped the new roller onto the rack and into the track snapped in the end cap. Problem solved !!! Now the wife can get back to work!!!

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1 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Jacques from Cedar Hill, TX

Rollers broken

Poped the end caps out, put the new rollers on,put new end caps on. Easy peazy.

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1 of 2 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers
Customer: Rosemary from Washington, DC

Top rack rollers clips failed

First, I removed the end caps from the rails on both side and slid the top rack out of the dishwasher. Then I removed the crumbled roller and clips with the pliers. Next I installed the new roller and clips, aligned the top rack with the rails and re-installed the top rack. It was incredibly easy and I am so pleased with the availability of the parts at Parts Select and the fast delivery. Thanks for the opportunity to share my experience. Rose

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1 of 2 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Richard R from Batavia, OH

One- (1) roller broke and did not allow the top pull out tray to pull out.

I first removed the plastic stops holding the upper tray on the tracks. Once the stops were removed I removed the upper tray and replaced all four- (4) rollers that were easy to snap off the tray frame. Once the rollers were removed I replaced them with the set of four- (4) new rollers. Then replaced the tray onto the tracks and replaced the plastic stops.

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1 of 2 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: David from Simi Valley, CA

Rollers broke

First, let me say that I was amazed at how fast my part ariived. I ordered it on a Sunday evening and it arrived Monday afternoon. When the part arrrived, I got all of my tools out so that my wife would think I was doing a really big project. Then, when she was not looking, I used some needle nose pliers to snap off the straps from the old broken rollers on the rack. Then I used some regular pliers to slide off the old, broken rollers. Then, I snapped on the new rollers with my hand and placed the new strap onto the rack also with my hand. Then, even though it was done, I told my wife I had to go to Home Depot to get a tool that I did not have but really I just went to get a chili burger - It took longer to get the chili burger then it did to get the dishwasher fixed. We had some friends over the next day and my wife was bragging about how I fixed the dishwasher and saved her hundreds of dollars.

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1 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Don from Lake Elsinore, CA

One roller failed. Shaft disconnected from roller. Basket would drop down partially.

First, I was impressed by how easy it was to identify the parts needed for repair. The one inch grid and 3 pictorial projections is great.
In the process of removing my upper basket to gain access to the defective basket roller, I broke one of the Rail End Caps. At first I thought that I would have to replace the whole upper basket, but then I realized I could order a set of 4 rollers and an End Cap.
I ordered the parts on a Sunday night, got email confirmation on Monday. On Tueaday I checked the shipping status on-line to learn the parts shipped on Monday and arrived in a depot about 30 miles away in the middle of the night. They were put on a local truck Tuesday morning. My doorbell rang about 6 PM Tuesday night. Nobody was at the door but my package was there!
I retrieved the package with four Rollers and two End Caps.

About 15 minutes later I installed one roller and one End Cap. I carefully removed the remaining End Cap, slid the basket out, popped off the old broken roller and snapped the new one in place. I slid the basket back on the guides and replaced the End Caps (one new, one old). It took me about 15 minutes to do the job. Now that I'm "experienced", I think I could do it in about 4 minutes next time!
Decided to save the extra parts I ordered until next time something breaks! The other old rollers were in good shape but were a little stiff so I gave them a shot of Silicone Spray. Works absolutely great now!
Of course I have told my story to a few friends and they were impressed!
Thanks

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3 of 8 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: david from portland, OR

Rack rollers were broken, so the upper tray didn't work

I removed the end caps from one end of each slide, then put the rack rollers on the slides, snapped the rack rollers onto the tray, installed the tray in the machine, put the end caps on the slides, and voila, done.

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