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See part 700 in the diagram

Upper Roller and Axle - Kit of 4

PartSelect Number PS3486910

This part works with the following brands: GE, Hotpoint & Kenmore.

This part fixes the following symptoms:

  • Door won’t close.
  • Not cleaning properly.
  • Unusual Noise.
  • Door latch failed.
  • Compare At

    $13.39
  • You Save

    $2.23
  • Your Price

    $11.16
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.5 / 5.0, 133 reviews What's this?
 

1 of 1 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsPliers, Socket set

CustomerWesley from Floral Park NY

Dishwasher wouldnt drain

I removed the 4 screws that hold the mesh drain cover in place . I used pliers to loosen the check valve piston and nut assembly at the rear of the appliance . I screwed in the new piece by hand . While I had the dish racks out , I put a new set of wheels and rollers on them .
I was 5 minutes away from buying a new dishwasher , but this website saved me HUNDREDS of dollars .
My dishwasher is as good as new now .

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1 of 1 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsPliers

CustomerKathy from LaVergne TN

One of the rollers was broken away from the rack and when I would pull out the top rack it would sometimes drop downward and the dishes would rattle. I was afraid that it might leave go completely and I would have alot of breakage.

Removed the end tabs from the rack and then removed the rollers one at a time.

Replaced the rollers one at a time , one side at a time, starting with the rear ones. I had to use the pliers to remove one of the rollers ( it was tight) and to dislodge the end cap brackets on the rack.

Replaced the remaining 3 rollers.

Placed the end cap brackets back on the rack and then slid the rack into place.

It works great now!

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1 of 1 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers

CustomerLinda C. from Winter PaRK FL

Upper dish rack not sliding smoothly. Home warrantee company refused to repair!

Fiddled with the rollers until figuring out how to remove them. Hardest part was getting the stops off the ends of the roller guides. Replaced rollers, replaced rack, replaced ends of roller guides. Voila

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1 of 1 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyA Bit Difficult

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

CustomerSimon from Spring TX

Upper rack rollers were broken

Removing the end caps on the rack's sliding arms was the hard part. It took some arm-wrestling and prying with a screwdriver to get them off. Replacing the rollers was a snap. Getting the end caps back on again was easier than removing them.

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1 of 1 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

Tools

CustomerBrett from san Leandro CA

We had a broken roller on the pull out rack.

I removed the end clips on the pull out rack track. took out the broken roller end and snapped the new roller onto the rack and into the track snapped in the end cap. Problem solved !!! Now the wife can get back to work!!!

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1 of 2 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerJacques from Cedar Hill TX

Rollers broken

Poped the end caps out, put the new rollers on,put new end caps on. Easy peazy.

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1 of 2 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsPliers

CustomerRosemary from Washington DC

Top rack rollers clips failed

First, I removed the end caps from the rails on both side and slid the top rack out of the dishwasher. Then I removed the crumbled roller and clips with the pliers. Next I installed the new roller and clips, aligned the top rack with the rails and re-installed the top rack. It was incredibly easy and I am so pleased with the availability of the parts at Parts Select and the fast delivery. Thanks for the opportunity to share my experience. Rose

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1 of 2 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerRichard R from Batavia OH

One- (1) roller broke and did not allow the top pull out tray to pull out.

I first removed the plastic stops holding the upper tray on the tracks. Once the stops were removed I removed the upper tray and replaced all four- (4) rollers that were easy to snap off the tray frame. Once the rollers were removed I replaced them with the set of four- (4) new rollers. Then replaced the tray onto the tracks and replaced the plastic stops.

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1 of 2 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsPliers

CustomerDavid from Simi Valley CA

Rollers broke

First, let me say that I was amazed at how fast my part ariived. I ordered it on a Sunday evening and it arrived Monday afternoon. When the part arrrived, I got all of my tools out so that my wife would think I was doing a really big project. Then, when she was not looking, I used some needle nose pliers to snap off the straps from the old broken rollers on the rack. Then I used some regular pliers to slide off the old, broken rollers. Then, I snapped on the new rollers with my hand and placed the new strap onto the rack also with my hand. Then, even though it was done, I told my wife I had to go to Home Depot to get a tool that I did not have but really I just went to get a chili burger - It took longer to get the chili burger then it did to get the dishwasher fixed. We had some friends over the next day and my wife was bragging about how I fixed the dishwasher and saved her hundreds of dollars.

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1 of 2 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsPliers

CustomerDon from Lake Elsinore CA

One roller failed. Shaft disconnected from roller. Basket would drop down partially.

First, I was impressed by how easy it was to identify the parts needed for repair. The one inch grid and 3 pictorial projections is great.
In the process of removing my upper basket to gain access to the defective basket roller, I broke one of the Rail End Caps. At first I thought that I would have to replace the whole upper basket, but then I realized I could order a set of 4 rollers and an End Cap.
I ordered the parts on a Sunday night, got email confirmation on Monday. On Tueaday I checked the shipping status on-line to learn the parts shipped on Monday and arrived in a depot about 30 miles away in the middle of the night. They were put on a local truck Tuesday morning. My doorbell rang about 6 PM Tuesday night. Nobody was at the door but my package was there!
I retrieved the package with four Rollers and two End Caps.

About 15 minutes later I installed one roller and one End Cap. I carefully removed the remaining End Cap, slid the basket out, popped off the old broken roller and snapped the new one in place. I slid the basket back on the guides and replaced the End Caps (one new, one old). It took me about 15 minutes to do the job. Now that I'm "experienced", I think I could do it in about 4 minutes next time!
Decided to save the extra parts I ordered until next time something breaks! The other old rollers were in good shape but were a little stiff so I gave them a shot of Silicone Spray. Works absolutely great now!
Of course I have told my story to a few friends and they were impressed!
Thanks

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3 of 8 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

Tools

Customerdavid from portland OR

Rack rollers were broken, so the upper tray didn't work

I removed the end caps from one end of each slide, then put the rack rollers on the slides, snapped the rack rollers onto the tray, installed the tray in the machine, put the end caps on the slides, and voila, done.

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1 of 3 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyA Bit Difficult

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerImtiaz from SAMMAMISH WA

Upper roller and axle were broken

Initially it was difficult to figure out how to remove the stopper, but after watching the video (http://www.youtube.com/watch?v=cJ_q7toNGHQ) it made easy to do the replacement.

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0 of 1 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsPliers, Screw drivers

CustomerFabrice from Gainesville VA

Replaced a wheel and axle

Same as above. Parts fit perfectly. Website was precise for locating the parts for my exact model. Thank you for your follow up as well.

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0 of 1 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyA Bit Difficult

Time to do repair:Less than 15 mins

ToolsPliers

CustomerFrances from Salem OR

Clips on roller and axle had broken

Putting the new roller on the self was extremely easy - getting the end of the rack off to remove the shelf was a bit difficult, but I did accomplish it in just a minute or two.

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0 of 1 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

Tools

CustomerJohn from Meridian ID

Broken rollers on the top rack

Removed the end caps on the rails (push in the retaining clip and pull towards the front), removed the rack from the dishwasher, unclipped the old rollers, assembled the new wheels and retaining clips, installed the new roller assemblies and finally installed new retaining clips for the rails. (bought new clips just in case the old ones did not remove cleanly) Entire repair was too easy. I imagine a serviceman would have charged $75 for that.

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