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3486910-1-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4
3486910-1-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 3486910-2-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 3486910-3-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 http://www.partselect.com/Schematics/GE/00124321i02.gif

Upper Roller and Axle - Kit of 4

PartSelect Number PS3486910

This is a kit if 4.

This part works with the following brands: GE, Hotpoint & Kenmore.

This part fixes the following symptoms:

  • Door won’t close.
  • Not cleaning dishes properly.
  • Noisy.
  • Door latch failure.

Compare At

$13.64

You Save

$2.27

Your Price

$11.37
Order within the next 6 hrs and your part ships today!
Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.5 / 5.0, 133 reviews What's this?
 

1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Frederick J from Howell, NJ

The rollers cracked and broke off the rack

Used a small flat head screw driver to remove the rail end covers (2) and removed the rack. Used my thumb to push the snap on roller assembly off the rack. The new rollers snap right back on the rack with just fing pressure. Re-installed the rack and then just pushed the rail end covers back on.

Very Simple Repair to a great machine. First problem in 13 years and still works great.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: CAROL from ARLINGTON, TX

Top dishwasher tray wouldn't roll smoothly

Removed the plastic end cap on each roller guide , snapped off the existing four rollers and removed. Inserted the new rollers into the guide, secured them into their places and replaced the end caps.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Brad from Olathe, KS

Rollers came out of the holders

Very easy, just twist the back 1/2 of the white tab that is in the end of the roller bar and pull out the front. Be sure to put back in the opposite when finished

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Pliers, Screw drivers
Customer: Susan from Rochester Mills, PA

Broken rollers

First we popped off the end caps to release the rack. We used a pliers and screwdriver. This was the most difficult. The rollers went off and on very easily. We used the pliers to put the end caps on too.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Daniel from Raleigh, NC

Rollers were broken

Just like the other guy's repair:
Took plastic stops off
Replaced rollers
Installed plastic stops
Forgot to make grunting noise to make wife think I'm working hard.
Walked away.
5 mins.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Janet from East Windsor, NJ

2 rack rollers snapped

First I needed to remove the end caps on the sliding metal rails which hold the rack rollers. This was the most challenging part of the repair and the largest amount of time was devoted to getting them out without breaking them. Once these were off, I slid the rack out, removed all of the rollers and replaced them with the new ones. I guided the rollers back into the metal rails and then began trying to get the end caps back on. Again - dealing with these was the most challenging, but with patient work, they snapped back in. It was helpful to have a screwdriver to 'persuade' the end caps on and off.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Mike from Gilbertsville, PA

Top rack roller separate from roller clip

had to bend back the metal tab that holds the end cap on. this is tricky and a poor design from a repair point of view. i finally got the end cap off without destroying it. replacing the broken wheel was very simple and easy.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Gina from Mesquite, TX

Rollers on top rack were breaking

took the front pieces off the front of each bar and placed the new rollers in place. Put the front cover peices back. ....that's it! The only thing i used the screwdriver for was to help remove the pieces, one was more difficult than the other.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Daniel from Cleveland, TN

Roller on rack broken allowing rack to droop below runner.

The biggest challenge is to remove the plastic runner stops without breaking them. I used a small flat blade screw driver to carefully flex back the rear flange of the runner stop so that it would clear the top metal flange of the runner. Then disengage the stop by rotating the body of the stop towards the center of dishwaser tub and this will allow the stop to slide out of the runner flanges. Once the stops are removed it is very simple to remove the rack snap on the new rollers and replace.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Gregory from Belmont, CA

Upper rack kept falling down

Removed the rack.
Removed the roller bar.
Removed the roller base from the rack.
Removed the roller from the roller bar.
Replaced in reverse order.

DONE.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Francis from Oxnard, CA

Top rack was collapsing because 2 of 4 support rollers were coming apart.

First, end caps were removed from support rails to free the washer rack. This is a little tricky - flexible rear finger of cap is bent back, then rotated inboard to permit end cap to slide out. Ten top wash rack is rolled out of washer. Old roller support assembies are pried loose and then snapped off their clamp locations on the upper wash rack, one at a time. Then the new rollers are snapped on in same way, except no tools are required.
Two of the old rack rollers were clearly worn out from nearly 10 years of normal operation, where plastic shaft is a bearing surface.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: A Bit Difficult
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: DWIGHT from WOLFEBORO, NH

Top drying rack rollers were worn out and needed replacing, rack was falling off slider.

Relatively easy. It took a bit of time to figure how to get the stops out of the end of the slider rack to be able to remove the rack and replace the rollers. I figured out you have to use needle-nose pliers to gently bend the tab on the stop (facing the rear of the diswasher) backwards and then tilting it out. Then the rack rolls right out and the replacement of the rollers was simply a matter of snapping off the old ones off the spindle, and reinstalling the new ones.

You have to be careful you don't break the tabs on the stops on the front of the rails, or you will have a rack that keeps falling out of the front when you pull it out. Be gentle with them and take your time!

Parts Direct was great, by the way, shipping and service was almost immediate! Their supply of parts is amazing!

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Patricia from Burlington, NJ

The rack roller were broken on the upper rack.

I disassembled the rack and figured out how to remove the rack rollers before placing my order with PartSelect. I am a visual person and usually don't need to read directions. I was having some difficulty removing the end caps of the metal sliding racks which encase the rack rollers. I used my mother's staple remover (not the traditional kind) in order to pop off the end caps without breaking them. Once the parts came in the mail it was easy to pop off the end caps, apply the new rack rollers and reattach the end caps without breaking them.
I enjoy doing business with PartSelect but I have to admit these parts are extremely expensive. I think it is ludicrious to spend a lot of money on "plastic." Products are not made to last in today's society. When I was a kid appliances would last a homeowner anywhere from 15-20 years or more - not today!
Thank you PartSelect for your time and assistance - I just wish these parts were cheaper.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: John from Nashville, NC

Two rollers on top rack broke

First, I read several other repair stories on the PartSelect site. The best advice I got was in how to remove the end caps. Another customer described you had to twist them to get them out. One customer had broken the end caps trying to get them out - something I definitely wanted to avoid. I twisted out the end caps, put the new rollers in, snapped them into place, and put the end caps back on. I was done in minutes and (briefly) a hero to the wife, who hates to pay for service calls!

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1 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Kristin from Carlsbad, NM

Rollers were broken and end cap on one side was gone.

I was really suprised at how fast the parts arrived. We used some pliers to open the slide to remove the one end cap still in place. Took what was left of the old roller off and snapped the new ones on slide the rack back into place and replaced the end caps. This was really easy. took no time at all.

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