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3486910-1-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4
3486910-1-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 3486910-2-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 3486910-3-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 http://www.partselect.com/Schematics/GE/00124321i02.gif

Upper Roller and Axle - Kit of 4

PartSelect Number PS3486910

This is a kit if 4.

This part works with the following brands: GE, Hotpoint & Kenmore.

This part fixes the following symptoms:

  • Door won’t close.
  • Not cleaning dishes properly.
  • Noisy.
  • Door latch failure.

Compare At

$13.98

You Save

$2.33

Your Price

$11.65
Get this part fast. Average delivery time via standard shipping: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.5 / 5.0, 137 reviews What's this?
 

1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools:
Customer: Kenneth from Jamison, PA

Broken top roller rack

Took off the end cap- hardest part- took some twisting-be careful not to break it. After that slid out the old part and just popped the new one in. Then it took a little while again to put the end cap back in. No tools needed.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Alexander from Commerce Township, MI

Top rack roller was binding.

I pried out the slide stops (just twisted the little plastic tab on the stop). Slid the top rack out. Popped four roller assemblies off. Popped four new ones back on. Aligned the top rack with the slides and slid it back in place. Finally, rocked the stops back in place by inserting the bottom first and pivoting the top. Had to use pliers to move the little plastic tab stops into the upper channel. Done. Works like a champ.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Barry from Mohrsville, PA

Plastic parts worn and cracked

First I removed end caps of top roller rack. Caps have small squeeze tounge that must be squeezed and twisted to remove. Then simply roll out rack. plastic clips and wheels are easily removed and replaced.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Bruce from Mahwah, NJ

Upper rack was coming apart

The trick in replacing the roller wheels is to remove the plastic/rubber "stop" that is attached to the front of the stainles steel track. I used a pair of needle nose pliers to bend the small plastic extension on the "stop" so it would be released and then remove the "stop" from both tracks. Once that is done then simply slide out the rack assuming some of the wheels are still attached to the tracks and/or the wheels.

The next step is to install the new wheels onto the rack. Then, slide the rack/wheels onto the tracks. Then, snap the "stops" back onto the racks.

You're done!!

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Frederick J from Howell, NJ

The rollers cracked and broke off the rack

Used a small flat head screw driver to remove the rail end covers (2) and removed the rack. Used my thumb to push the snap on roller assembly off the rack. The new rollers snap right back on the rack with just fing pressure. Re-installed the rack and then just pushed the rail end covers back on.

Very Simple Repair to a great machine. First problem in 13 years and still works great.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: CAROL from ARLINGTON, TX

Top dishwasher tray wouldn't roll smoothly

Removed the plastic end cap on each roller guide , snapped off the existing four rollers and removed. Inserted the new rollers into the guide, secured them into their places and replaced the end caps.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Brad from Olathe, KS

Rollers came out of the holders

Very easy, just twist the back 1/2 of the white tab that is in the end of the roller bar and pull out the front. Be sure to put back in the opposite when finished

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Pliers, Screw drivers
Customer: Susan from Rochester Mills, PA

Broken rollers

First we popped off the end caps to release the rack. We used a pliers and screwdriver. This was the most difficult. The rollers went off and on very easily. We used the pliers to put the end caps on too.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Daniel from Raleigh, NC

Rollers were broken

Just like the other guy's repair:
Took plastic stops off
Replaced rollers
Installed plastic stops
Forgot to make grunting noise to make wife think I'm working hard.
Walked away.
5 mins.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Janet from East Windsor, NJ

2 rack rollers snapped

First I needed to remove the end caps on the sliding metal rails which hold the rack rollers. This was the most challenging part of the repair and the largest amount of time was devoted to getting them out without breaking them. Once these were off, I slid the rack out, removed all of the rollers and replaced them with the new ones. I guided the rollers back into the metal rails and then began trying to get the end caps back on. Again - dealing with these was the most challenging, but with patient work, they snapped back in. It was helpful to have a screwdriver to 'persuade' the end caps on and off.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Mike from Gilbertsville, PA

Top rack roller separate from roller clip

had to bend back the metal tab that holds the end cap on. this is tricky and a poor design from a repair point of view. i finally got the end cap off without destroying it. replacing the broken wheel was very simple and easy.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Gina from Mesquite, TX

Rollers on top rack were breaking

took the front pieces off the front of each bar and placed the new rollers in place. Put the front cover peices back. ....that's it! The only thing i used the screwdriver for was to help remove the pieces, one was more difficult than the other.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Daniel from Cleveland, TN

Roller on rack broken allowing rack to droop below runner.

The biggest challenge is to remove the plastic runner stops without breaking them. I used a small flat blade screw driver to carefully flex back the rear flange of the runner stop so that it would clear the top metal flange of the runner. Then disengage the stop by rotating the body of the stop towards the center of dishwaser tub and this will allow the stop to slide out of the runner flanges. Once the stops are removed it is very simple to remove the rack snap on the new rollers and replace.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Gregory from Belmont, CA

Upper rack kept falling down

Removed the rack.
Removed the roller bar.
Removed the roller base from the rack.
Removed the roller from the roller bar.
Replaced in reverse order.

DONE.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Francis from Oxnard, CA

Top rack was collapsing because 2 of 4 support rollers were coming apart.

First, end caps were removed from support rails to free the washer rack. This is a little tricky - flexible rear finger of cap is bent back, then rotated inboard to permit end cap to slide out. Ten top wash rack is rolled out of washer. Old roller support assembies are pried loose and then snapped off their clamp locations on the upper wash rack, one at a time. Then the new rollers are snapped on in same way, except no tools are required.
Two of the old rack rollers were clearly worn out from nearly 10 years of normal operation, where plastic shaft is a bearing surface.

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