http://www.partselect.com/Schematics/GE/GE_Thumb/00124321i02.gif
See part 700 in the diagram

Upper Roller and Axle - Kit of 4

PartSelect Number PS3486910

This is a package of 4.

This part works with the following brands: GE, Hotpoint & Kenmore.

This part fixes the following symptoms:

  • Door won’t close.
  • Not cleaning properly.
  • Unusual Noise.
  • Compare At

    $12.61
  • You Save

    $2.10
  • Your Price

    $10.51
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.5 / 5.0, 133 reviews What's this?
1-15 of 133
 

367 of 370 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsPliers

CustomerDoug from Columbus OH

Broken upper rack roller, rack kept falling off the track

Used the pliers to remove the broken roller. It came off in pieces. Slid new one on.

Cap on end of roller track was a bit of a challenge. It sort of twists & pulls off.

Help other customers find the most helpful instructions.

Were these instructions helpful?

186 of 254 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

Tools

CustomerEric from Centreville VA

Rack falling off of upper slides

1. I removed the plastic stops from the ends of the upper rack slides.
2. Removed the upper rack.
3. Unclipped the old rollers from the rack.
4. Clipped the new rollers onto the rack.
5. Made a grunting noise so the wife could hear.
6. Walked away

Help other customers find the most helpful instructions.

Were these instructions helpful?

215 of 403 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsPliers

Customermichael from perry hall MD

Wheel replacement

Pulled the end cap off and replaced the wheel.
most of the parts were for future repairs

Help other customers find the most helpful instructions.

Were these instructions helpful?

65 of 67 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

Tools

CustomerJOHN from PURCELLVILLE VA

Wheels were worn out and kept falling off

popped old wheel off popped new one on
for the rack roller i took the ends off and slid old rollers off then slid new ones on.

Help other customers find the most helpful instructions.

Were these instructions helpful?

88 of 157 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

Customercharles from canton MA

Roller on upper rack broken - lower rack plate holders broken

lower rack took one min. take out old slide in new

upper rack a little tricky had to remove end caps on rack arms to slide rack out to replace rollers. end caps are not snapped in they have a lever in the track that is part of the cap if you twist it a little cap will slide off.
total time for this part 15 min.

Help other customers find the most helpful instructions.

Were these instructions helpful?

74 of 136 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

Tools

CustomerRussell from Pueblo CO

Front twoo rack rollers broken ,bottom rack roller broken

for the top rollers you must remove thethe end cap. this was easy ,i placed a block of wood on the outside .placed the punch on the inside where the channel is pushed in to hold cap on. smacked it till it was pushed out far enough to remove end cap. new rollers simply snap on. very easy,

Help other customers find the most helpful instructions.

Were these instructions helpful?

21 of 23 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyEasy

Time to do repair:Less than 15 mins

Tools

CustomerLarry from Brandon FL

One of the roller shafts broke

To remove the upper rack guide end caps, pull the inside flange gently to the rear, then twist the cap out of the track. Then the rollers come out easily, and replacing them involves merely snapping them in place over a rack frame part. Piece of cake! Roll the rack back into the guides, and replace the end caps. No tools needed!

Help other customers find the most helpful instructions.

Were these instructions helpful?

10 of 12 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerDave from Littleton CO

Parts were old and worn out

The repair was easy. A couple turns of a screwdriver was all that was necessary to remove the rollers and slide assembly. The I simple installed the new rollers. Slid the slide into place between the rollers and then added the back caps to the slide. Replaced the rack rollers on the top basket and then slid it into position between the new slides. Once in place, I attached the end caps to the front of the slide. Simple and quick.

Help other customers find the most helpful instructions.

Were these instructions helpful?

7 of 9 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

Tools

CustomerLouis from Fairfield CA

One of my top rack rollers had broken and the rack could not hold any weight

I simply detatched the broken old roller and snapped in the new one. It was very simple and I did not need any tools.

Help other customers find the most helpful instructions.

Were these instructions helpful?

6 of 7 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

CustomerJeffrey from Springfield VA

Old roller wheels were starting to stick due to cracking

1. I pulled off the plastic end caps to the top rack that allows the roller wheels to be pulled out of the aluminum rails. You need to push in the raised edge of the plastic caps so they clear the rail slot in order to remove them. This takes a little bit of finger pressure or you can use a flat-edge screw driver to pop them out.
2. Once this procedure is completed, you simply remove the rack and rollers from both rails and remove the old roller wheels and replace them with the new ones.
3. I used a phillips-head screw driver to tighten up the rail wheels before re-installing the top rack into the rails and then re-inserted the end caps. Pliers are handy to help get the end caps back into the rail slots.
4. I finally used a silcon spray on all of the rolling parts of the top tray assembly for lubrication.

Help other customers find the most helpful instructions.

Were these instructions helpful?

5 of 6 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerRobert from Old Lyme CT

2 rollers and end caps were broken were broken

Pulled the basket out the appliance and took what was left of the roller off and replaced them and slid the basket back onto the slide channel into the appliance. Then snapped the end caps on. Almost too simple. Less money than it costs to have the service man ring your door bell.

Help other customers find the most helpful instructions.

Were these instructions helpful?

4 of 4 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

Tools

CustomerMichelle from Richardson TX

Broken roller

I watched the video and did exactly what he did. I am a novice when it comes to repairs. I learn as I go. This repair went flawlessly. Ordering was quick and easy. The part arrived quickly. The repair took less time than expected. The part was what I needed and nothing else broke or went wrong when repairing the original problem. It was a 100% success.

Help other customers find the most helpful instructions.

Were these instructions helpful?

3 of 3 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerLynn from Troy NY

Upper backet was falling off the tracks

I popped off the front track stops--pretty easy with a little twisting and slid the basket out. A little leverage with a screw driver and the roller axle slipped off easily. Popped the new ones on, slid the basket back into the track and popped the stops in place and the job was done in under 15 minutes.

Help other customers find the most helpful instructions.

Were these instructions helpful?

3 of 3 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

Tools

CustomerDavid from Columbus OH

Upper rack wheel broken

took off the end clip, pulled the old wheel off and unclipped the bracket from the rack, then clipped the new assembly on...Simple!

Help other customers find the most helpful instructions.

Were these instructions helpful?

3 of 3 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerCarl from Fairfield TX

The rollers on the upper rack broke

There are eight guides that hold the rack rails in place. Use a Phillips screwdriver to remove the top two guides on each side in order to remove the rack from the dishwasher. The plastic axles on the rack and the rollers snap on. Use the hammer and punch to bend the metal clip on one end of the rail. Remove the plastic end piece then slide the rollers out. Place two new rollers in the rail and put the plastic end piece on. Use the hammer and punch to bend the metal clip back into place. Snap the rails on the rack and set the rack on the guides in the dishwasher. Replace the top guide using the screwdriver, you will have to twist the rails in order get them in between the
guides.

Help other customers find the most helpful instructions.

Were these instructions helpful?

1-15 of 133