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See part 700 in the diagram

Upper Roller and Axle - Kit of 4

PartSelect Number PS3486910

This part works with the following brands: GE, Hotpoint & Kenmore.

This part fixes the following symptoms:

  • Door won’t close.
  • Not cleaning properly.
  • Unusual Noise.
  • Door latch failed.
  • Compare At

    $13.43
  • You Save

    $2.24
  • Your Price

    $11.19
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.5 / 5.0, 133 reviews What's this?
 

0 of 1 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsPliers

CustomerMark from Beaumont CA

Broken axle

I removed the end cap (PS2370502) which, if your DW is as old as mine, will probably break (and it did), and slid the metal track back out of the way. I then twisted the broken axle loose with pliers. Snapped the new axle/wheel assembly in place, slid the metal track over the wheel and replaced the end cap. NOTE: If you read this prior to ordering, the axle/wheel assembly comes in a package of FOUR. I needed TWO assemblies so now I have TWO PACKAGES of FOUR and have opened an appliance parts distributor.

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Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyA Bit Difficult

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerDavid from Williamsburg PA

One of the roller axles broke

I removed the cap end of the upper slide. That was the hardest part of the job. The rest was easy. Removed the old roller and snapped on the new one and replaced the cap. The removing and putting the back the slider cap the the key and most difficult part of the job.

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0 of 1 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyEasy

Time to do repair:Less than 15 mins

Tools

Customergary from richfield springs NY

Upper rack falling from slides.

swist the endcaps of the stainless slides, inward to remove the plastic endcap. draw out the upper basket. Replace the worn rollers and pins, slide upper basket into place. Re twist, and push in endcaps to ingage slots on slide...done.

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Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyEasy

Time to do repair:15 - 30 mins

Tools

CustomerEric from Aurora CO

One of the four wheels broke

Easy fix. Works much better now. Followed one of the other repair stories and worked like a charm. Pulled the front slide stops out by twisting slightly then pulled the rack out. Snapped in new wheels and axles and put it all back together.

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Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsPliers

CustomerMichael from Richmond VA

Roller pins worn out, broken

Simply had to remove the stopper blocks from the rails (needed pliers), pull out the rollers and slide in the new ones, then replace the blocks and straighten the now slightly bent metal on rail ends. Parts arrived within a few of days, repair was extremely easy and parts work great-- now the wife is happy...so everyone is happy. Will certainly look at PartSelect.com for future fixes!

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Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

CustomerHarvey from Mount Clemens MI

Top rack falling off and fitler gasket looked like it was rusting away

followed the instructions on line . it was as easy as that

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Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyA Bit Difficult

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerBeckyann B from South Paris ME

Two of the pieces that held the top rack broke

I googled the question, "How do I get the top rack end piece off?" and the answer appeared on someone's blog. We were surpised we were able to get the repair done ourselves, as we usually rely on our son. I I had ordered two kits thinking that there would be only one piece that I needed.

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Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

Tools

CustomerMichael from Chester VA

Replaced wheel on upper dish rack

Tough part was removing the two end clips. Arm on back pulls back to allow the clip to pivot and come out. Wheel replacement was a snap (literally). Old wheel unclips from the rack and the new clip snaps on. Very easy!

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Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

Customerjane from milford PA

Broken rollers and wheels

It took a few minutes to remove the old roller and wheel and another few to put on the new ones. Super easy ! Dishwasher racks are gliding like new ones now

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Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

Tools

CustomerFrank from Hampton VA

Roller was broken and upper rack fell from rails

I purchased a roller for $10 and ended up with a bag of four. Good think I did not buy extras or I could have ended up with 8 or 12 rollers of which I needed only 1. It was not clear from you product description that I got for pieces. I pulled off broken roller (it crumbbled into several pieces actually) then snapped new roller into place. Had to remove and return end cap of rail to get new roller into rail. I was very worried the end cap would crack during this operation, but it held together. Lots of bending required. I recommend getting new end caps when replacing the rollers.

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Parts Used

Level of DifficultyEasy

Time to do repair:Less than 15 mins

Tools

CustomerGlenn G from Suwanee GA

Upper rollers and axles broke apart

Used needle nose pliers to pop end caps off and remove broken axles. Popped new rollers and axles on rack. Then replaced end caps. Less than 15 min. Easy fix and saved the expense of service call.

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Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

Tools

CustomerFelix A from Orlando FL

Tray will not roll.

New wheels were inserted in place.

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0 of 1 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerRodney from Denton TX

Rack roller replacement

As they say, anything is easy if you know what you are doing. I had no clue. I located the model number on the left inside doorframe and went to the internet. After visiting PartSelect I quickly found the part that I needed and then saw that there is an installation video. I watched it, ordered the part, it arrived earlier than I ever figured, and installed two new rollers. It was very easy. The only glitch is that I thought that I was ordering two single rollers when in fact there are 4 included in each roller order (4 per bag). Even after that mistake, I am more than pleased.

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Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyEasy

Time to do repair:Less than 15 mins

Tools

CustomerMarilyn from Deerfield Beach FL

The roller on top rack broke

I had called a repair man twice for electrical repairs and asked him also to fix the roller. He said he'd order the part for me, but would charge me and additional $35 to come back and put it on.

It was so easy to order the part by myself online that I decided to do it myself. When the part came, I thought it would be super easy, but I forgot how to get the end cap off. After about 3 minutes, I twisted the cap and it came off. The rest was easy...just slip the new roller in and replace the endcap. No tools, just patience.

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Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerRick from Clinton Township MI

Rollers were worn out on the upper rack roller

I just watched the video on your web site and then followed you directions. It worked like a charm the first time.

This is one incredible site. Thank you for being there!

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