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3486910-1-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4
3486910-1-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 3486910-2-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 3486910-3-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 http://www.partselect.com/Schematics/GE/00124321i02.gif

Upper Roller and Axle - Kit of 4

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PartSelect Number PS3486910
Manufacturer Part Number WD12X10327
Manufactured by GE

The dishwasher roller assembly attaches to the dishrack located in the upper level of the dishwasher. It allows the dishrack to slide and roll easily. If the upper rack keeps falling off the track in dishwasher, the door will not close, the door makes noises, and/ or dishes are not cleaning properly, then it is best to replace it for more security. A flat-blade screwdriver is the only tool needed for this installation. Slide open the upper dishwasher rack and remove retaining tab from both ends of the rack and slide it out. Locate the older roll assembly, remove it, and replace the rollers. Remember to put back the tabs on each side before sliding it back in. Make sure the dishwasher is off before starting this installation project.

This part works with the following brands: General Electric, Kenmore, Hotpoint.

This part works with the following products: Dishwasher.

This part fixes the following symptoms:

  • Door won’t close.
  • Not cleaning dishes properly.
  • Noisy.
  • Door latch failure.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.5 / 5.0, 140 reviews What's this?
 

1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: William from GEORGETOWN, TX

Upper rollers were broken

Pulled out the top tray fully, popped off the end caps. Removed the tray and placed it on the cabinet top. Popped off the old rollers and snapped on the new rollers. Replaced the tray into the dishwasher, Popped the end caps back on and I was done.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Pliers
Customer: Emil from Ocean Isle Beach, NC

Rack roller broke

Removed stops on top rack. Removed rack, removed all rollers, replaced with the new ones. replace rack in machine replaced stops.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Ron from Int'l. Falls, MN

The upper rack rollers were broken

I watched the Part Select video, and it was very helpfull.
But next time I would watch the video before I ordered the parts, and think about other parts that I may break duing the repair.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools:
Customer: Kenneth from Jamison, PA

Broken top roller rack

Took off the end cap- hardest part- took some twisting-be careful not to break it. After that slid out the old part and just popped the new one in. Then it took a little while again to put the end cap back in. No tools needed.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Alexander from Commerce Township, MI

Top rack roller was binding.

I pried out the slide stops (just twisted the little plastic tab on the stop). Slid the top rack out. Popped four roller assemblies off. Popped four new ones back on. Aligned the top rack with the slides and slid it back in place. Finally, rocked the stops back in place by inserting the bottom first and pivoting the top. Had to use pliers to move the little plastic tab stops into the upper channel. Done. Works like a champ.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Barry from Mohrsville, PA

Plastic parts worn and cracked

First I removed end caps of top roller rack. Caps have small squeeze tounge that must be squeezed and twisted to remove. Then simply roll out rack. plastic clips and wheels are easily removed and replaced.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: Bruce from Mahwah, NJ

Upper rack was coming apart

The trick in replacing the roller wheels is to remove the plastic/rubber "stop" that is attached to the front of the stainles steel track. I used a pair of needle nose pliers to bend the small plastic extension on the "stop" so it would be released and then remove the "stop" from both tracks. Once that is done then simply slide out the rack assuming some of the wheels are still attached to the tracks and/or the wheels.

The next step is to install the new wheels onto the rack. Then, slide the rack/wheels onto the tracks. Then, snap the "stops" back onto the racks.

You're done!!

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Frederick J from Howell, NJ

The rollers cracked and broke off the rack

Used a small flat head screw driver to remove the rail end covers (2) and removed the rack. Used my thumb to push the snap on roller assembly off the rack. The new rollers snap right back on the rack with just fing pressure. Re-installed the rack and then just pushed the rail end covers back on.

Very Simple Repair to a great machine. First problem in 13 years and still works great.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: CAROL from ARLINGTON, TX

Top dishwasher tray wouldn't roll smoothly

Removed the plastic end cap on each roller guide , snapped off the existing four rollers and removed. Inserted the new rollers into the guide, secured them into their places and replaced the end caps.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Brad from Olathe, KS

Rollers came out of the holders

Very easy, just twist the back 1/2 of the white tab that is in the end of the roller bar and pull out the front. Be sure to put back in the opposite when finished

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Pliers, Screw drivers
Customer: Susan from Rochester Mills, PA

Broken rollers

First we popped off the end caps to release the rack. We used a pliers and screwdriver. This was the most difficult. The rollers went off and on very easily. We used the pliers to put the end caps on too.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Daniel from Raleigh, NC

Rollers were broken

Just like the other guy's repair:
Took plastic stops off
Replaced rollers
Installed plastic stops
Forgot to make grunting noise to make wife think I'm working hard.
Walked away.
5 mins.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Janet from East Windsor, NJ

2 rack rollers snapped

First I needed to remove the end caps on the sliding metal rails which hold the rack rollers. This was the most challenging part of the repair and the largest amount of time was devoted to getting them out without breaking them. Once these were off, I slid the rack out, removed all of the rollers and replaced them with the new ones. I guided the rollers back into the metal rails and then began trying to get the end caps back on. Again - dealing with these was the most challenging, but with patient work, they snapped back in. It was helpful to have a screwdriver to 'persuade' the end caps on and off.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Mike from Gilbertsville, PA

Top rack roller separate from roller clip

had to bend back the metal tab that holds the end cap on. this is tricky and a poor design from a repair point of view. i finally got the end cap off without destroying it. replacing the broken wheel was very simple and easy.

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1 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Gina from Mesquite, TX

Rollers on top rack were breaking

took the front pieces off the front of each bar and placed the new rollers in place. Put the front cover peices back. ....that's it! The only thing i used the screwdriver for was to help remove the pieces, one was more difficult than the other.

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS3486910
Manufacturer Part Number: WD12X10327
Brand Model Number Description
Kenmore3631401190Dishwasher
Kenmore3631401191Dishwasher
Kenmore3631401590Dishwasher
Kenmore3631401591Dishwasher
Kenmore3631401592Dishwasher
Kenmore3631401890Dishwasher
Kenmore3631401891Dishwasher
Kenmore3631401892Dishwasher
Kenmore3631402190Dishwasher
Kenmore3631402191Dishwasher
Kenmore3631402192Dishwasher
Kenmore3631402590Dishwasher
Kenmore3631402591Dishwasher
Kenmore3631402592Dishwasher
Kenmore3631402890Dishwasher
Kenmore3631402891Dishwasher
Kenmore3631402892Dishwasher
Kenmore36314031000Dishwasher
Kenmore36314031001Dishwasher
Kenmore36314032000Dishwasher
Kenmore36314032001Dishwasher
Kenmore36314038000Dishwasher
Kenmore36314038001Dishwasher
Kenmore36314039000Dishwasher
Kenmore36314039001Dishwasher
Kenmore3631404193Dishwasher
Kenmore3631404194Dishwasher
Kenmore3631404196Dishwasher
Kenmore3631404197Dishwasher
Kenmore3631404593Dishwasher