Upper Roller and Axle - Kit of 4

My GE dishwasher had a problem. The upper rack would fall into the lower rack when loaded breaking dishes! Turns out, the front rollers on the upper rack were broken so that the supports would just pull out. So, I found the parts on this website easily. I then took off the plastic plug on the support which is easy to do. There is a flange you bend towards the rear of the dishwasher to release the plug. Once released you have access to the rollers, which just snap off easily. The new ones snap on easily. Reverse the cap removal, and you are done!

Just like the other guy's repair:
Took plastic stops off
Replaced rollers
Installed plastic stops
Forgot to make grunting noise to make wife think I'm working hard.
Walked away.
5 mins.

First I needed to remove the end caps on the sliding metal rails which hold the rack rollers. This was the most challenging part of the repair and the largest amount of time was devoted to getting them out without breaking them. Once these were off, I slid the rack out, removed all of the rollers and replaced them with the new ones. I guided the rollers back into the metal rails and then began trying to get the end caps back on. Again - dealing with these was the most challenging, but with patient work, they snapped back in. It was helpful to have a screwdriver to 'persuade' the end caps on and off.

I removed screws holding the rollers to the side of the dishwasher. I pried the end caps from the slide. I removed the broken part from the upper rack. I then replaced the broken rack roller, inserted into the slide and screwed the rollers which hold the slide into the sides of the dishwasher.

had to bend back the metal tab that holds the end cap on. this is tricky and a poor design from a repair point of view. i finally got the end cap off without destroying it. replacing the broken wheel was very simple and easy.

took the front pieces off the front of each bar and placed the new rollers in place. Put the front cover peices back. ....that's it! The only thing i used the screwdriver for was to help remove the pieces, one was more difficult than the other.

The biggest challenge is to remove the plastic runner stops without breaking them. I used a small flat blade screw driver to carefully flex back the rear flange of the runner stop so that it would clear the top metal flange of the runner. Then disengage the stop by rotating the body of the stop towards the center of dishwaser tub and this will allow the stop to slide out of the runner flanges. Once the stops are removed it is very simple to remove the rack snap on the new rollers and replace.

Removed the rack.
Removed the roller bar.
Removed the roller base from the rack.
Removed the roller from the roller bar.
Replaced in reverse order.

DONE.

First, end caps were removed from support rails to free the washer rack. This is a little tricky - flexible rear finger of cap is bent back, then rotated inboard to permit end cap to slide out. Ten top wash rack is rolled out of washer. Old roller support assembies are pried loose and then snapped off their clamp locations on the upper wash rack, one at a time. Then the new rollers are snapped on in same way, except no tools are required.
Two of the old rack rollers were clearly worn out from nearly 10 years of normal operation, where plastic shaft is a bearing surface.

Relatively easy. It took a bit of time to figure how to get the stops out of the end of the slider rack to be able to remove the rack and replace the rollers. I figured out you have to use needle-nose pliers to gently bend the tab on the stop (facing the rear of the diswasher) backwards and then tilting it out. Then the rack rolls right out and the replacement of the rollers was simply a matter of snapping off the old ones off the spindle, and reinstalling the new ones.

You have to be careful you don't break the tabs on the stops on the front of the rails, or you will have a rack that keeps falling out of the front when you pull it out. Be gentle with them and take your time!

Parts Direct was great, by the way, shipping and service was almost immediate! Their supply of parts is amazing!

I disassembled the rack and figured out how to remove the rack rollers before placing my order with PartSelect. I am a visual person and usually don't need to read directions. I was having some difficulty removing the end caps of the metal sliding racks which encase the rack rollers. I used my mother's staple remover (not the traditional kind) in order to pop off the end caps without breaking them. Once the parts came in the mail it was easy to pop off the end caps, apply the new rack rollers and reattach the end caps without breaking them.
I enjoy doing business with PartSelect but I have to admit these parts are extremely expensive. I think it is ludicrious to spend a lot of money on "plastic." Products are not made to last in today's society. When I was a kid appliances would last a homeowner anywhere from 15-20 years or more - not today!
Thank you PartSelect for your time and assistance - I just wish these parts were cheaper.

First, I read several other repair stories on the PartSelect site. The best advice I got was in how to remove the end caps. Another customer described you had to twist them to get them out. One customer had broken the end caps trying to get them out - something I definitely wanted to avoid. I twisted out the end caps, put the new rollers in, snapped them into place, and put the end caps back on. I was done in minutes and (briefly) a hero to the wife, who hates to pay for service calls!

I was really suprised at how fast the parts arrived. We used some pliers to open the slide to remove the one end cap still in place. Took what was left of the old roller off and snapped the new ones on slide the rack back into place and replaced the end caps. This was really easy. took no time at all.

I removed the 4 screws that hold the mesh drain cover in place . I used pliers to loosen the check valve piston and nut assembly at the rear of the appliance . I screwed in the new piece by hand . While I had the dish racks out , I put a new set of wheels and rollers on them .
I was 5 minutes away from buying a new dishwasher , but this website saved me HUNDREDS of dollars .
My dishwasher is as good as new now .

Removed the end tabs from the rack and then removed the rollers one at a time.

Replaced the rollers one at a time , one side at a time, starting with the rear ones. I had to use the pliers to remove one of the rollers ( it was tight) and to dislodge the end cap brackets on the rack.

Replaced the remaining 3 rollers.

Placed the end cap brackets back on the rack and then slid the rack into place.

It works great now!