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See part 700 in the diagram

Upper Roller and Axle - Kit of 4

PartSelect Number PS3486910

This is a package of 4.

This part works with the following brands: GE, Hotpoint & Kenmore.

This part fixes the following symptoms:

  • Not cleaning properly
In Stock

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    $11.72

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    $1.95

  • Your Price

    $9.77
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Installation Instructions

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2 of 2 people found this instruction helpful

Parts Used

    • Upper Roller and Axle - Kit of 4

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerCarl from Fairfield TX

The rollers on the upper rack broke

There are eight guides that hold the rack rails in place. Use a Phillips screwdriver to remove the top two guides on each side in order to remove the rack from the dishwasher. The plastic axles on the rack and the rollers snap on. Use the hammer and punch to bend the metal clip on one end of the rail. Remove the plastic end piece then slide the rollers out. Place two new rollers in the rail and put the plastic end piece on. Use the hammer and punch to bend the metal clip back into place. Snap the rails on the rack and set the rack on the guides in the dishwasher. Replace the top guide using the screwdriver, you will have to twist the rails in order get them in between the
guides.

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2 of 2 people found this instruction helpful

Parts Used

    • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

Tools

CustomerSharon from Southlake TX

A rack roller broke into pieces. The top tray didn't slide properly.

Removed the white end of the top track. Pulled off the remnants of the rack roller. Slide the rack roller wheel into the track and popped the other end on the top rack (looked at the other rack rollers to see how it fit.) After that, I put the end back on the track.... Note what is the top and what is the bottom of the track end. Realizing that there is a wider area on the track to slide part of the white track end through to get it on without much effort.

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1 of 1 people found this instruction helpful

Parts Used

    • Upper Roller and Axle - Kit of 4

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsPliers

CustomerEmil from Ocean Isle Beach NC

Rack roller broke

Removed stops on top rack. Removed rack, removed all rollers, replaced with the new ones. replace rack in machine replaced stops.

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1 of 1 people found this instruction helpful

Parts Used

    • Upper Roller and Axle - Kit of 4

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerRon from Int'l. Falls MN

The upper rack rollers were broken

I watched the Part Select video, and it was very helpfull.
But next time I would watch the video before I ordered the parts, and think about other parts that I may break duing the repair.

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1 of 1 people found this instruction helpful

Parts Used

    • Upper Roller and Axle - Kit of 4

Level of DifficultyA Bit Difficult

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerLaurence from Clinton MA

Broken rack roller for upper tray

My suggestion is to replace all four rollers at the same time since they are all the same age. Fortunately, four rollers come in each pack you order. You need to remove the end cap on borh metal rack rods which takes a little doing. You cannot just pull the caps off. You need to twist the end cap to free up the little catch at the rear of the end cap. Once the end caps are off, just pull of the old rollers and install the new ones, replace the end caps and you're done.

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1 of 1 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsScrew drivers, Socket set

Customersteve from Bedford IN

Water drip, door gasket and rack parts

I had a slow drip under the dish washer that originated from the solenoid shaft. The replacement o ring fixed it up. While I had it pulled out I replaced all the door seals and top rack rollers.

I ordered the parts on a Thursday evening and received them on Friday. WOW now that's fast! The parts came from Illinois and I live in Indiana so that might have helped but I was very surprised and glad for the quick service. I would defiantly order from Parts Select again. Thank you!

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1 of 1 people found this instruction helpful

Parts Used

    • Upper Roller and Axle - Kit of 4

Level of DifficultyEasy

Time to do repair:15 - 30 mins

Tools

CustomerKenneth from Jamison PA

Broken top roller rack

Took off the end cap- hardest part- took some twisting-be careful not to break it. After that slid out the old part and just popped the new one in. Then it took a little while again to put the end cap back in. No tools needed.

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1 of 1 people found this instruction helpful

Parts Used

    • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsPliers

CustomerAlexander from Commerce Township MI

Top rack roller was binding.

I pried out the slide stops (just twisted the little plastic tab on the stop). Slid the top rack out. Popped four roller assemblies off. Popped four new ones back on. Aligned the top rack with the slides and slid it back in place. Finally, rocked the stops back in place by inserting the bottom first and pivoting the top. Had to use pliers to move the little plastic tab stops into the upper channel. Done. Works like a champ.

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1 of 1 people found this instruction helpful

Parts Used

    • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

Tools

CustomerBarry from Mohrsville PA

Plastic parts worn and cracked

First I removed end caps of top roller rack. Caps have small squeeze tounge that must be squeezed and twisted to remove. Then simply roll out rack. plastic clips and wheels are easily removed and replaced.

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1 of 1 people found this instruction helpful

Parts Used

    • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsPliers

CustomerBruce from Mahwah NJ

Upper rack was coming apart

The trick in replacing the roller wheels is to remove the plastic/rubber "stop" that is attached to the front of the stainles steel track. I used a pair of needle nose pliers to bend the small plastic extension on the "stop" so it would be released and then remove the "stop" from both tracks. Once that is done then simply slide out the rack assuming some of the wheels are still attached to the tracks and/or the wheels.

The next step is to install the new wheels onto the rack. Then, slide the rack/wheels onto the tracks. Then, snap the "stops" back onto the racks.

You're done!!

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1 of 1 people found this instruction helpful

Parts Used

    • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerFrederick J from Howell NJ

The rollers cracked and broke off the rack

Used a small flat head screw driver to remove the rail end covers (2) and removed the rack. Used my thumb to push the snap on roller assembly off the rack. The new rollers snap right back on the rack with just fing pressure. Re-installed the rack and then just pushed the rail end covers back on.

Very Simple Repair to a great machine. First problem in 13 years and still works great.

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1 of 1 people found this instruction helpful

Parts Used

    • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsPliers

CustomerCAROL from ARLINGTON TX

Top dishwasher tray wouldn't roll smoothly

Removed the plastic end cap on each roller guide , snapped off the existing four rollers and removed. Inserted the new rollers into the guide, secured them into their places and replaced the end caps.

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1 of 1 people found this instruction helpful

Parts Used

    • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsPliers

CustomerRosemary from Washington DC

Top rack rollers clips failed

First, I removed the end caps from the rails on both side and slid the top rack out of the dishwasher. Then I removed the crumbled roller and clips with the pliers. Next I installed the new roller and clips, aligned the top rack with the rails and re-installed the top rack. It was incredibly easy and I am so pleased with the availability of the parts at Parts Select and the fast delivery. Thanks for the opportunity to share my experience. Rose

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1 of 1 people found this instruction helpful

Parts Used

    • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

Tools

CustomerBrad from Olathe KS

Rollers came out of the holders

Very easy, just twist the back 1/2 of the white tab that is in the end of the roller bar and pull out the front. Be sure to put back in the opposite when finished

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1 of 1 people found this instruction helpful

Parts Used

    • Upper Roller and Axle - Kit of 4

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsPliers, Screw drivers

CustomerSusan from Rochester Mills PA

Broken rollers

First we popped off the end caps to release the rack. We used a pliers and screwdriver. This was the most difficult. The rollers went off and on very easily. We used the pliers to put the end caps on too.

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