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See part 700 in the diagram

Upper Roller and Axle - Kit of 4

PartSelect Number PS3486910

This part works with the following brands: GE, Hotpoint & Kenmore.

This part fixes the following symptoms:

  • Door won’t close.
  • Not cleaning properly.
  • Unusual Noise.
  • Compare At

    $13.39
  • You Save

    $2.23
  • Your Price

    $11.16
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.5 / 5.0, 133 reviews What's this?
 

4 of 6 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

Tools

CustomerDaniel from Circleville OH

Side ends were broken off so rollers came off every time we pulled the racks out

installed new rollers per diagram then installed side ends into sides. Couldn`t have been easier. Dishwasher is like new now.

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3 of 3 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerKoosah from Camarillo CA

Rack falling off.

I followed the video instructions on removing the rack slide end cap to prevent breaking it and it was very easy to remove and replace the broken one. I attached the new rack rollers and voila we were back in business. I was about to order a new dishwasher the night before for $5oo! Thankfully the stores website wasn't working so I couldn't. I decided to look online to find out if it was easy just to replace the parts. Looks like I saved close to $500 just replacing those parts! AWESOME!!!!!Thank you for a user friendly website. It made all the difference")

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3 of 3 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerJanice from Murphysboro IL

Part of a roller on the upper rack had broken

I removed screws holding the rollers to the side of the dishwasher. I pried the end caps from the slide. I removed the broken part from the upper rack. I then replaced the broken rack roller, inserted into the slide and screwed the rollers which hold the slide into the sides of the dishwasher.

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2 of 2 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

Tools

CustomerSharon from Southlake TX

A rack roller broke into pieces. The top tray didn't slide properly.

Removed the white end of the top track. Pulled off the remnants of the rack roller. Slide the rack roller wheel into the track and popped the other end on the top rack (looked at the other rack rollers to see how it fit.) After that, I put the end back on the track.... Note what is the top and what is the bottom of the track end. Realizing that there is a wider area on the track to slide part of the white track end through to get it on without much effort.

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2 of 2 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyA Bit Difficult

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerLaurence from Clinton MA

Broken rack roller for upper tray

My suggestion is to replace all four rollers at the same time since they are all the same age. Fortunately, four rollers come in each pack you order. You need to remove the end cap on borh metal rack rods which takes a little doing. You cannot just pull the caps off. You need to twist the end cap to free up the little catch at the rear of the end cap. Once the end caps are off, just pull of the old rollers and install the new ones, replace the end caps and you're done.

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2 of 2 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsScrew drivers, Socket set

Customersteve from Bedford IN

Water drip, door gasket and rack parts

I had a slow drip under the dish washer that originated from the solenoid shaft. The replacement o ring fixed it up. While I had it pulled out I replaced all the door seals and top rack rollers.

I ordered the parts on a Thursday evening and received them on Friday. WOW now that's fast! The parts came from Illinois and I live in Indiana so that might have helped but I was very surprised and glad for the quick service. I would defiantly order from Parts Select again. Thank you!

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2 of 2 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerClifford from Sugar Land TX

Replace rollers on dishwasher rack

The hardest part is removing the plastic stop on the end of the two slides that support the roller rack. My unit was very old and I was afraid the plastic was brittle. Fortunately, the plastic could still be bent without breaking. You need to physically bend the plastic stops to remove. They came out easily, but you do need to apply some force.

Replacing the rollers was simple. Replacing the stops was easy once you understand how to pry them out. I would recommend trying to remove the stops with your hand only at first. You are less likely to damage the plastic.

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers

Customerallen from grove city PA

Upper rack dificult to rol

removed the end caps and took the rack out of the dish washer.

found right front rack roller bad and replaced.

slide rack back into dishwasher and replace end caps.

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1 of 1 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsPliers

CustomerEmil from Ocean Isle Beach NC

Rack roller broke

Removed stops on top rack. Removed rack, removed all rollers, replaced with the new ones. replace rack in machine replaced stops.

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1 of 1 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerRon from Int'l. Falls MN

The upper rack rollers were broken

I watched the Part Select video, and it was very helpfull.
But next time I would watch the video before I ordered the parts, and think about other parts that I may break duing the repair.

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1 of 1 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyEasy

Time to do repair:15 - 30 mins

Tools

CustomerKenneth from Jamison PA

Broken top roller rack

Took off the end cap- hardest part- took some twisting-be careful not to break it. After that slid out the old part and just popped the new one in. Then it took a little while again to put the end cap back in. No tools needed.

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1 of 1 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsPliers

CustomerAlexander from Commerce Township MI

Top rack roller was binding.

I pried out the slide stops (just twisted the little plastic tab on the stop). Slid the top rack out. Popped four roller assemblies off. Popped four new ones back on. Aligned the top rack with the slides and slid it back in place. Finally, rocked the stops back in place by inserting the bottom first and pivoting the top. Had to use pliers to move the little plastic tab stops into the upper channel. Done. Works like a champ.

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1 of 1 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

Tools

CustomerBarry from Mohrsville PA

Plastic parts worn and cracked

First I removed end caps of top roller rack. Caps have small squeeze tounge that must be squeezed and twisted to remove. Then simply roll out rack. plastic clips and wheels are easily removed and replaced.

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1 of 1 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsPliers

CustomerBruce from Mahwah NJ

Upper rack was coming apart

The trick in replacing the roller wheels is to remove the plastic/rubber "stop" that is attached to the front of the stainles steel track. I used a pair of needle nose pliers to bend the small plastic extension on the "stop" so it would be released and then remove the "stop" from both tracks. Once that is done then simply slide out the rack assuming some of the wheels are still attached to the tracks and/or the wheels.

The next step is to install the new wheels onto the rack. Then, slide the rack/wheels onto the tracks. Then, snap the "stops" back onto the racks.

You're done!!

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1 of 1 people found this instruction helpful

Parts Used

  • Upper Roller and Axle - Kit of 4

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerFrederick J from Howell NJ

The rollers cracked and broke off the rack

Used a small flat head screw driver to remove the rail end covers (2) and removed the rack. Used my thumb to push the snap on roller assembly off the rack. The new rollers snap right back on the rack with just fing pressure. Re-installed the rack and then just pushed the rail end covers back on.

Very Simple Repair to a great machine. First problem in 13 years and still works great.

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