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347627-1-S-Whirlpool-349241T           -Rear Drum Support Roller Kit
347627-1-S-Whirlpool-349241T           -Rear Drum Support Roller Kit http://www.partselect.com/Schematics/Whirlpool/SNBNEJXS.gif

Rear Drum Support Roller Kit

PartSelect Number PS347627

The drum support roller kit allows the dryer to tumble properly by supporting the drum cylinder. The kit includes two drum rollers, four tri-rings and one palnut (or retaining washer). The kit does not include a belt or idler pulley and rollers are not sold individually. The drum support roller kit may need to be replaced if the dryer is noisy or will not tumble. The tools needed to complete this repair are a putty knife, Phillips screw driver, and a 5/16 nut driver. It is recommended to look at the rear felt before reassembling the dryer to ensure there are no gaps or damage. This is an OEM part sourced directly from the manufacturer.

This part works with the following brands: Kenmore, Whirlpool, Roper, KitchenAid, Estate, Crosley, Inglis, Maytag, Amana, Admiral, Magic Chef.

This part works with the following products: Dryer, Washer Dryer Combo.

This part fixes the following symptoms:

  • Noisy.
  • Will not tumble.
  • Will Not Start.
  • Marks left on clothes.

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$14.96

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$2.49

Your Price

$12.47
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Get this part fast. Average delivery time via standard shipping: 1.8 days.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Maintenance Kit

Part Number 373087

This maintenance kit or dry repair kit is used for dryers. The kit includes the drum belt, drum support rollers, one idler pulley, four tri-rings, and one clip. If your dryer is making loud, squeaking, and squealing noises while the drum is turning, or the drum has stopped turning, using this maintenance kit is the solution. The tools needed for this installation project are: putty knife, Phillips screwdriver, 5/16 nut driver, and a small flat blade screw driver. This kit can be used for gas and electric dryers. Remember to unplug the dryer from the power source before beginning this project.

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$45.43
In Stock

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.3 / 5.0, 90 reviews What's this?
 

1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Pliers
Customer: Tim from Havertown, PA

Loud squeaking noise

The first and best thing I did was watch the instructional video. This was very helpful. I removed the lint trap and two screws, then pried the top off using a putty knife as described in the video. I I disconnected the wiring harness and the two screws holding the front panel, then removed the panel. Next, I removed the belt from the drum and removed the drum. I had a little difficulty removing the clips holding the rollers, but was able to pry them off after a few minutes. I installed the new rollers and reassembled everything. Note: I used the nut driver to push the new clips onto the roller pins. The problem was resolved and the dryer is working fine!

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers
Customer: Steve from Hurst, TX

My dryer sounded like a thrashing machine when it was running

Removed the top and front panels and then removed the drum. Discovered that one of the drum support rollers was worn out. The center bushing of the roller was worn away causing the roller to wobble as the drum turned. I replace both support rollers and the belt. Now the dryer sounds like a sewing machine when running

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Socket set, Wrench (Adjustable)
Customer: Milton from Norfolk, VA

Drum not rotating

Replaced drum support rollers but did not fix problem. Motor was fried! Replaced with used motor. NOTE. Make certain you install motor in the right position or you will find the drum sitting on motor. The guide must be in the 4 o.clock position and then placed in bottom groove for proper alignment of motor to drum. Job was amazingly easy and online instructions were super helpful.

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Michael from West Seneca, NY

Noisy dryer

My 20 year old dryer sounded more like a washer on spin cycle. A quick web search showed it was probably the roller wheels. I disassembled the dryer and found the roller bearings were gone. I ordered parts including the rollers and the rear felt seal and got the package in 3 days. Unfortunately, the wrong seal was in a mismarked package. PartSelect associate randy helped me out and I got the right part in 2 days. After that, the repair only took an hour. My wife went into the basement where I was catching up on the wash, and she didn't even notice the dryer was running!

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Screw drivers
Customer: Gerald from Germantown, MD

"banging" or "bumping" noise when using drier - caused by broken support roller.

Remove screws from dryer vent. lift top up: use screw driver to pry up and release top panel its uses a simple catch. Remove wires from door switch. Lift up and remove front panel from clips on side of drier body. IMPORTANT: two people required - Drum will fall if not supported when front panel is removed. Get down in front of machine: one peron holds drum in place an you push up on belt tensioner. Release belt from drive wheel. Remove drum and set aside. Pry off support clip from front of broken support roller. Clean roller shaft (replace if broken). Place new roller on shaft. Replace support clip. Have second person hold drum in place while you re install drive belt (see above). Replace front panel. Re attach wires to door switch. push top panel down (firmly to lock). replace drier screws.
good luck

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Socket set, Wrench (Adjustable)
Customer: Michael from Marion, KY

Noise in dryer when dryer was turned on

Removed the drum then removed the old parts and installed the new ones. Dryer now runs very quite and heats good. You have very fast service my mother ordered the parts on the net one day and I received the parts next day and did the repair that night and dried clothes. Thanks,

Your great service is very hard to find.

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Socket set
Customer: STEVE A from BAYTOWN, TX

Drum support rollers seized and not turning.

Removed the two screws to the lint screen. Popped open the top panel and swung up to open.
Removed the two socket head screws holding on the front panel and then lifted up and out to remove the panel.
Disconnected the drum belt from the bottom tensioner pulley and then removed the drum.
I then replaced the two drum support rollers and the belt tensioner pulley. I put the new belt around the drum and reinstalled the drum. From the bottom, I threaded the new belt around the new tensioner pulley.
I then reinstalled the front panel and top panel in the reverse of disassembly.
All went well.

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Pliers, Screw drivers
Customer: benny from yuba city, CA

Rumbling noise inside dryer

first removed 2 screws under lint screen door ,then popped up top of dryer (lid),removed 2 screws holding front cover of dryer on,removed front cover,after removing 2 wires from door switch,then took belt off of drum by releasing tensioner,removed drum to access drum rollers,removed old rollers & installed new rollers,and reassembled by reversing this procedure

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Ethan from Manchester, CT

Loud noises when dryer was spinning.

I started trying to locate the noise. I started to remove screws in the rear plate. Removed the rear plate. Couldn't find the noise. Had to remove the top cover and operational controls. Couldn't locate the noise. I figured it was a bearing that went bad somewhere, but I coulnt find it. During the search for these drum rollers I was able to thouroughly clean out old debris and lint caught in the machine for years. Finally I located the bottom front cover, took it off, and located the problem.

At this point I went online, located the part with these guys, ordered it and got it delivered in like 2 days. Pretty quick.

I then went back and replaced the both drum rollers in like 1 hour.

Dryer works and sounds great now.

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers, Wrench set
Customer: Harold from Coyle, OK

Made a lot of noise

Took of the old roller and replaced it.

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Judah from Lompoc, CA

Dryer was making a really loud noise

Opened up the front of the dryer. Saw that the belt was partially torn. Also noticed that the wheels weren't very smooth. So went online, found this website, measured the belt described with the one in the dryer after I took it out. Also replaced the drum rollers because they were worn down. Received the parts in 3 days. Immediately replaced the parts and sounds like new. No noise and works great! I'm happy and so is the family. Thank You! Why pay more for replacement parts at Sears.com or otherside when you can get them cheap here!!!

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2 of 6 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers
Customer: Robert from Williamston, NC

Worn drum rollers causing loud noise and cracked drum belt.

Unplug Dryer or turn off power to dryer at breaker box.

Remove lint filter.

Remove two screws at front of lent filter from top of dryer.

Pry up top at front corners to seperate top from front of dryer.

Lift front of dryer top and push backward. The top is hinged at rear and should be supported against a wall or step ladder after it passes vertical.

Remove two screws from top side of front panel holding front panel to each side.

Unplug wires from door switch.

Lift front panel up until it comes off retaining clips on each side panel. Set front panel aside.

Place block or other suitable object under front of drum to hold it up.

Locate idler pulley and motor under dryer drum.
With left hand push idler pulley up and toward motor to slacken drum belt. With right hand remove belt from motor pulley.

Lift and remove drum from dryer.

Vacuum lint and dust from inside dryer.

Remove triangular shaped retainer clips at the front of drum roller shaft.

Remove worn drum rollers.

If worn, remove triangular shaped clips from rear of drum roller axel.

Place new triangular clips on roller shaft. With screw driver force clips clear of groves at front of shaft. Slide clips on axel until they snap into groves in rear of shaft.

Slide new rollers on shaft.

Secure rollers with new triangular clips on front of roller shaft.

Remove old drum belt and replace with new belt. The belt was not broken on my dryer but it was old and cracked. I didn't want to replace the rollers and have the old belt break.

Place drum back into dryer. Make sure rollers are properly seated in grove on dryer drum and that seal on rear of drum is over the flange in the firewall.

Prop up front of drum.

Thread new belt between idler pulley and pulley frame. With left hand push idler pulley up and toward motor to give slack to drum belt. With right hand place new belt onto motor pulley.

Remove drum prop and place front panel into drum.

Lift front panel and drum a few inches to align with retainer clips at the bottom of each side panel.

Replace screws at top of front panel.

Attach wires to door switch.

Lower top and push down into clips

Replace screws in lint filter.

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: David from Tarpon Springs, FL

Thumping noise when drying

I removed the 2 screws under the lint cover and popped the top of the dryer up and back. I then unplugged the safety switch wire on the upper right of the front cover. Next I removed the 2 screws holding the front panel on and popped it off while supporting the drum. I took the drum out after taking the belt off it. One of the rollers had the rubber stripped off it. This was kind of curious since I put in a full kit including belt and rollers a few months ago. I replaced the damaged roller and reassembled. I will save the second roller in case it happens again. There is no apparent damage to the drum so I have no idea why the previous roller didnt last.

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers
Customer: Joseph from Port Jefferson Station, NY

Loud noise from dryer - rollers gone bad

The part came quicker than expected. The repair was relatively simple, thanks to all the posts on this site. I was able to get to the rear rollers without having to remove the drum entirely. This helped. Overall, the repair was inexpensive and not very time consuming. Plus it gave me a chance to clean out the inside of the dryer.

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1 of 3 people found this instruction helpful

Parts Used:
  • Rear Drum Support Roller Kit
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Screw drivers, Wrench set
Customer: Gayle from Mars Hill, NC

Loud noises when running

Completly gutted every part of the machine, to put in the drum support rollers. Really wasn't that difficult. But you will need 2 people. One needs to hold the drum while one replaces the drum roller.

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