Have you ever purchased from PartSelect.com before?
Thank you for helping make our site better.
PartSelect Number PS347627
The drum support roller kit allows the dryer to tumble properly by supporting the drum cylinder. The kit includes two drum rollers, four tri-rings and one palnut (or retaining washer). The kit does not include a belt or idler pulley and rollers are not sold individually. The drum support roller kit may need to be replaced if the dryer is noisy or will not tumble. The tools needed to complete this repair are a putty knife, Phillips screw driver, and a 5/16 nut driver. It is recommended to look at the rear felt before reassembling the dryer to ensure there are no gaps or damage. This is an OEM part sourced directly from the manufacturer.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
This maintenance kit or dry repair kit is used for dryers. The kit includes the drum belt, drum support rollers, one idler pulley, four tri-rings, and one clip. If your dryer is making loud, squeaking, and squealing noises while the drum is turning, or the drum has stopped turning, using this maintenance kit is the solution. The tools needed for this installation project are: putty knife, Phillips screwdriver, 5/16 nut driver, and a small flat blade screw driver. This kit can be used for gas and electric dryers. Remember to unplug the dryer from the power source before beginning this project.
Raised the top of the dryer and removed the front panel. Then removed the drum to gain access to the drum support rollers. Used the the flat screwdriver to remove the retaining clips holding the wheel in place. Slid the new wheels in place and popped the clip back on. Slid the drum in and put the front back on. The installation video online was extremely helpful.
Help other customers find the most helpful instructions.
Were these instructions helpful?
PartSelect you have to have the best online customer service in the industry. No, I take it back. It's the best online service I've experienced anywhere. Period. Your online parts lookup showed me all the parts I needed. Nothing more. You have excellent installation videos which also came with the confirmation email.The percentage of repairs for each spare part helped me to accurately diagnose the problem. The dryer problem was in the motor bearings and not the roller wheels as I had originally thought. Smart idea. All the parts fit perfectly and installed exactly as your videos described. But the best thing is I got the complete order delivered in two days. Your entire end-to-end customer care is terrific. My wife is happy with the repaired dryer. And you guys made me look like a hero. Thanks again. Charlie in Napa. CA.
watched repair video and fixed dryer.
Took off the out cover of the dryer unit. Removed the drum. Then replaced the roller
The instructional videos were very helpful in diagnosing and correcting the problem. I order the idler pulley and decided to replace the drum support rollers since I had to open it up. It was very simple to do and did not take long. The old pulley was completely shot. It sounded like a baby rattle when rolled by hand. Now the old dryer runs like new. Parts were delivered quickly and I am very happy with the service!
nobody has said it yet so... to take a dryer apart, take the back off, pull the lint trap, remove two screws on back of the top piece. the whole top shifts forward and disengages two clips on front corners, it then tilts up and back. the front comes off next, this frees up the tub. all parts ordered replaced worn parts, though there was no smoking gun as to the source of the sound. once it was apart, it was a cakewalk. had it up and running in 45 minutes. can't see how it took others two hours.
Removed (2) Philips screws from the lint filter at the top of the dryer. Used a standard screwdriver to pry open the top of the dryer (it hinges back toward the wall). On the inside of the front panel removed a bolt with a socket on the right and left side. Disconnected two wires from the door safety switch (Make sure to unplug the unit first). Lift up on front panel and remove it from the slide connectors at the bottom on right and left sides. Under the drum on the right side pull drive belt slack towards motor and slip off of the pulley. The drum should come out freely. Both rollers are visible remove the triangle clips and the rollers will come off. On lower roller support use needle nose pliers to remove the washer clip that holds the vertical support arm. Reverse this procedure to assemble the dryer again. There is an excellent video that is supplied online. Watch it first , it was very helpful to me.
Pulled dryer out from wallTipped lid up and backRemoved front panel (4 screws)Lifted drum outRemoved support rollers and replaced themVacuumed out entire dryerThrew away belt which was badly cracked over its full lengthReinstalled drum along with beltReplaced front panelSnapped lid back in place.Tested dryer. It worked without bumping!! Yea!
I started my repair by watching the PartSelect.com videos about idler pulley and support roller replacement so I could become familiar with disassembly and reassembly of the cabinet. Use a vacuum to clean up as you go. You might be surprised by the amount of lint that has collected inside the cabinet. Also, be careful of sharp edges. There are lots of sharp edges and pointed screws that can cut. 1) Remove back - 6 screws 2) Remove dryer vent housing - 2 screws on top, 3 on bottom - lots of debris here to dump out and vacuum 3) Pop the top open and lean it against the wall 4) Remove front of dryer cabinet - 2 screws and the door switch connector 5) Remove the belt 6) Remove the drum and idler pulley 7) Clean up all lint 8) Remove blower fan by putting a large adjustable wrench on the square lug on the backside of the blower fan. Put another wrench on the squared off end of the motor shaft. From the front of the dryer, turn the motor shaft clockwise to loosen while holding the other wrench on the blower lug. 9) Pop off motor retainer clips front and back, remove motor power connector10) Clean up more lint11) Install new support rollers12) Install new motor, put motor clips back on13) Install new blower fan. With the motor installed, screw the blower on the shaft until it seats, then put a wrench on the blower lug to hold it in place. Put another wrench on the square part of the motor shaft and, from the front of the dryer, turn the wrench on the motor shaft COUNTER CLOCKWISE to tighten. I have no idea about how much torque to apply.14) Remount the drum, making sure it's riding on the rollers correctly.15) Replace or remount the belt and idler pulley. 16) Carefully line up and then reattach the front of the cabinet. Reconnect the door switch17) Check the drum rotation by spinning it round a few turns before closing up the cabinet. Make sure the belt and rollers are in their proper place. Close the top lid.18) Reinstall the dryer vent and lint filter19) Put on the back cover
Top up, front off. Drew a picture of how the belt was positioned. Removed the belt and drum. Removed a heat plate to access the lower wheel. Replaced it and then replaced the upper right wheel. Was a little concerned the white triangular washers would break going on to the shafts but it turned out there much stronger that I thought. Cleaned out the bottom and found a lot of coins. Put it back together and now it sounds like a new dryer. Use gloves, some parts inside are very sharp.
Removed back cover, removed the lower and upper front cover, slid the top out of the way and removed drum . Uncliped motor,un-screwed the fan from the motor (left handed tread) read instructions as wiring was not identical recliped motor screwd on the fan plug in the wires according to the included instructions. installed the new rollers belt and Drum Reassembled the case. Plugged it in and the wife is drying cloths again. The old appliance works better than ever and is back to how quiet is was when we first got it.
I followed the installation video. Total repair took about 30 minutes. I was very impressed with the instructions and everything was just as the video described. I will definitely use Part Select again, and again. Thank you!!
Found the drum roller worn out. Replaced the roller, belt and idler pulley. Took drum out and replaced per your insrtuctions.
The first and best thing I did was watch the instructional video. This was very helpful. I removed the lint trap and two screws, then pried the top off using a putty knife as described in the video. I I disconnected the wiring harness and the two screws holding the front panel, then removed the panel. Next, I removed the belt from the drum and removed the drum. I had a little difficulty removing the clips holding the rollers, but was able to pry them off after a few minutes. I installed the new rollers and reassembled everything. Note: I used the nut driver to push the new clips onto the roller pins. The problem was resolved and the dryer is working fine!
Removed the top and front panels and then removed the drum. Discovered that one of the drum support rollers was worn out. The center bushing of the roller was worn away causing the roller to wobble as the drum turned. I replace both support rollers and the belt. Now the dryer sounds like a sewing machine when running
All brand logos are trademarks of their respective owners.
The PartSelect logo is a Registered Trademark of Atlantic Laundry Centres, Ltd.
Copyright © 1999-2017 , Eldis Group Partnership. All rights reserved.