Part Location Diagram of 349241T Whirlpool Rear Drum Support Roller Kit
See part 31 in the diagram
Replacing your Kenmore Dryer Rear Drum Support Roller Kit
( Grid squares measure 1x1 inch )
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Rear Drum Support Roller Kit 349241T

 Fits your 3CEP2960DW2!
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116 Reviews

Rated by 102 customers 

Easy 

30 - 60 mins 

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$ 14.37
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 Fits your 3CEP2960DW2!
PartSelect Number PS347627
Manufacturer Part Number 349241T
Manufactured by Whirlpool
Product Description

Rear Drum Support Roller Kit Specifications

The drum support roller kit allows the dryer to tumble properly by supporting the drum cylinder. The kit includes two drum rollers, four tri-rings, and one palnut (or retaining washer). The kit does not include a belt or idler pulley and rollers are not sold individually. The drum support roller kit may need to be replaced if the dryer is noisy or will not tumble. The tools needed to complete this repair are a putty knife, Phillips screw driver, and a 5/16 nut driver. This is an OEM part sourced directly from the manufacturer.
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Part Videos

Replacing your Kenmore Dryer Rear Drum Support Roller Kit

Replacing your Kenmore Dryer Rear Drum Support Roller Kit
Troubleshooting
This part fixes the following symptoms:
Noisy | Marks left on clothes | Drum Not Spinning
This part works with the following products:
Dryer, Washer Dryer Combo.
This part works with the following products:
Kenmore, Whirlpool, Roper, KitchenAid.
Part# 349241T replaces these:
AP3098345, 3436, 349241T, 26000349241, 337089, 3389901, 3397588, 3397590, 340352, 349241, 349241TVP, 661562, 8170, 8205, 99989678, 99989679
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Customer Reviews
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116 Reviews
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Customer Repair Stories
 Average Repair Rating: 3.2 / 5.0, 102 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Dryer stopped spinning
The dryer quit working. I did some trouble shooting on your amazing site, ordered what i thought it might need and then got to work. Took no time to get it apart and replace roller kit and belt. What took the longest was getting in there and cleaning out probably 15 years worth of dirt and dust. If you have not opened your dryer up and done this, 10/10 recommend, because in doing so i found that the motor was the real culprit. Once i opened it up more, especially cleaning around the blower fan and motor, i was half a day in. Put it all back together and got it running for two more loads before the motor quit. Replaced that and since the hard work was done, had it back in in half an hour and running great. Probably will need to redo the felt seal one day, but for now, i am calling it a win. This is my go to site for all things and i have been able to work on most of my major appliances and do it myself using the helpful information here.
Other Parts Used:
Rear Drum Support Roller Kit Multi Rib Belt - 92-1/4"
  • Danielle from FREEDOM, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
6 of 7 people found this instruction helpful.
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The dryer was making a squeaking sound when running
Installation went very well. Raised the top of the dryer, removed the front of the dryer, remove the drum, at this point the dryer‘s wide open removed the police and the tensioner also remove your tire rings replace everything back in order as how are you get apart. Repair took about an hour and 15 minutes
Other Parts Used:
Roller Support Tri-Ring Maintenance Kit Rear Drum Support Roller Kit
  • David from PATASKALA, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
8 of 9 people found this instruction helpful.
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Noisy
Asking my question on you tube they show me problems and parts to need replace and how do installation.
Other Parts Used:
Roller Support Tri-Ring Rear Drum Felt Seal Rear Drum Support Roller Kit Multi Rib Belt - 92-1/4"
  • DAT from ALHAMBRA, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
3 of 4 people found this instruction helpful.
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Dryer was screeching and squealing when running
I removed the top panel, then the front panel.
Removed the belt and the drum.
Saw what I needed to replace. Ordered the parts then put back together. It was a really easy job.
Other Parts Used:
Seal and Bearing Idler Pulley Assembly Rear Drum Felt Seal Rear Drum Support Roller Kit Multi Rib Belt - 92-1/4"
  • Nathan from ALTOONA, PA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set, Wrench (Adjustable)
3 of 4 people found this instruction helpful.
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Dryer would run with no heat
I watched all the videos with Steve. He was very helpful in his presentation of the repairs. Due to the age of the dryer every thing was replaced and was very easy to do. Thank you Steve and PartSelect for making these repairs possible and easy
Other Parts Used:
Seal and Bearing Idler Pulley Assembly SEAL Lint Trap Housing Seal Rear Drum Felt Seal Rear Drum Support Roller Kit Multi Rib Belt - 92-1/4" Two-Piece Split Ring Bearing
  • Gary from MOUNDSVILLE, WV
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
8 of 13 people found this instruction helpful.
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Loud banging coming from drum area.
I watched a U Tube video about banging sound from dryer. Once I recognized the problem, lifted the top, removed 2 screws holding the front, removed the drum, and bingo. Saw the worn out drum roller. Ordered the replacement parts from "PartSelect" on line (Great Company). Was in no hurry, so I chose regular mail delivery. 4 days later, got the correct replacement parts, put the dryer back together, and now, the dryer is quieter then when I bought it new, a thousand years ago. I will never again be afraid to tackle an appliance issue. THANK YOU !!!
Other Parts Used:
Rear Drum Support Roller Kit Door Catch Kit
  • Larry from S ROCKWOOD, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
2 of 2 people found this instruction helpful.
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Motor failure
Followed the video instructions to replace motor, belt, and rollers (belt and rollers looked to be in ok shape, but as long as I had the thing open I figured I might as well). Fairly straightforward procedure. Trickiest parts were getting the rear roller clips in place and re-attaching the rear motor spring clip. Probably could've found a used dryer of comparable quality for less, but this was easier and more satisfying than moving dryers in and out of the basement.
Other Parts Used:
Rear Drum Support Roller Kit Multi Rib Belt - 92-1/4" Drive Motor with Pulley
  • Sam from MINNEAPOLIS, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable)
2 of 2 people found this instruction helpful.
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the directions didn't say I needed clips to hold the felt in place while I did the glue
Once I started using a bunch of clothespins to hold the felt in place and then started gluing small sections at a time I was able to complete the task. The glue comes out of the tube very quickly so don't squeeze it a lot.
Other Parts Used:
Rear Drum Felt Seal Rear Drum Support Roller Kit
  • Todd from SAN JOSE, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
9 of 9 people found this instruction helpful.
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Rear drum rollers were shot.
I followed the instructions on the video and it was simple. The hardest part was vacuuming out 32 years of lint from around the motor and igniter. I was lucky there was never a fire in the dryer.
  • David from JOLIET, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
3 of 3 people found this instruction helpful.
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Drum supprot rollers wore out after about 6 years of use.
Replaced the drum support rollers and a thermal fuse and the dryer works great now.
Other Parts Used:
Dryer Thermal Fuse Rear Drum Support Roller Kit
  • Karl from CHINO HILLS, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
1 person found this instruction helpful.
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Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

19 questions answered by our experts.
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Doyle
July 20, 2017
I purchased this kit and am ready to do the repair but what else do you suggest me “checking out” while I’ve got the machine opened up? It’s an older dryer and id rather get it all done in one go.
PartSelect logo
Hi Doyle, we recommend replacing the pulley and the belt when you replace the rollers. There is a maintenance kit for this, and it is part number 4392065. It includes all three replacement parts mentioned above. Best of luck with this repair!

51 people found this helpful.

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Jole
July 20, 2017
I keep having to replace my drum rollers what is going on… am I doing something wrong or is there another problem im not addressing?
PartSelect logo
Hello Jole, if your drum rollers keep failing we recommend replacing the left WPW10359270 and the right WPW10359269 drum roller shaft. Please let us know if you have any further questions!

16 people found this helpful.

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Nadrina
July 20, 2017
After hearing a thumping sound in my dryer I replaced the support rollers and idler pulley using this kit but I’m still hearing the noise, what next?
PartSelect logo
Hello Nadrina, great question! If you have already replaced your support rollers and idler pulley and are still having no luck, we recommend checking your blower wheel and the tumbler. With the blower wheel, you are checking to make sure there is nothing caught in it, or that it is not damaged. With the tumbler, you are checking to make sure it is not out of round. I hope this helps!

14 people found this helpful.

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Maurice
February 5, 2019
Today I received the rear drum support roller kit, part number ps347627, that I ordered for our Whirlpool dryer model number le7800xsn1 with a serial number of m74107427. Unfortunately the packet did not contain any instructions and I have not received an answer to the questions I submitted on january 29, 2019 at the time I ordered the parts. Before I begin to install the new rollers I would like you to tell me what product would be best to use to thoroughly clean the gummy substance off of the drum support roller shafts. Also, I expect the original grease is what eventually got gummy so I would like to know what product should now be used to re lubricate the parts when I re assemble the dryer using the new rollers.
For model number LE7800XSN1
PartSelect logo
Hello Maurice, Thank you for the question. You can just use a mild dish soap to remove any build up. When replacing the shaft and roller, grease is not required. Here are a few links on how to install the roller and shaft. Hope this helps! https://www.youtube.com/watch?time_continue=439&v=Ku3rkNErqTA https://www.youtube.com/watch?v=4QIHirXRzpA

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Robert
December 17, 2019
I need the axles that go with the rollers.Mine have worn in spots.
For model number Kenmore series 80
PartSelect logo
Hello Robert, thank you for your question. The shafts are Drum Support Roller Shaft - Right Side PartSelect Number: PS11753705, and Drum Roller Shaft - Left Side PartSelect Number: PS11753706. Please enter the part number into the site for current price and availability. Good luck with your repair!

9 people found this helpful.

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John
January 21, 2019
My renter's told me the 2 yr old dryer is making a sound like there are shoes tumbling around inside but there are none of course. Would this be the rollers? And if so is there a specific repair kit you recommend?
For model number WED4800XQ3
PartSelect logo
Hello John, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS347627. The only way to know for sure is to check the rollers for wear or damage. Hope this helps, good luck with this repair!

6 people found this helpful.

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Nico
May 14, 2019
Does this kit or any part of this dryer mode contain teflon?
For model number LER3622PQ0
PartSelect logo
Hello Nico, Thank you for the question. Very sorry but the manufacture did not provide us with the material the parts are made of. For more specialized assistance or to speak with someone about this, I would suggest calling the manufacturer of the appliance directly. Hope this helps!

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Tim
March 6, 2019
How much is your cheapest rear roller shafts are for a Whirlpool dryer please give me a good deal i'm gonna buy the rollers to i can't afford more than 45 dollars for both or at the top roller shaft i guess it's the left side the high side
For model number WGD5840SWO
PartSelect logo
Hello Tim, thank you for inquiring. The Left Side Drum Support Roller Shaft is PS11753706 and the Right Side Drum Support Roller Shaft is PS11753705.

5 people found this helpful.

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Gary
April 10, 2019
How do you replace the drum pulley shafts. Mine are warn out.
For model number 87576100
PartSelect logo
Hi Gary, thank you for your question. We have a video for installation on these parts above in the part information. Here is the direct link: https://youtu.be/4QIHirXRzpA. Good luck with your repair.

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JOHN
November 28, 2017
I need instructions for roller replacement for single cabinet washer/dryer combo.Whirlpool serial #m43626604 model # lt5000xmno thanks john
For model number LT5000XMW0
PartSelect logo
Hi John, Thank you for your question. There is a video listed with the part you have referenced in your question to us on how to install them. I hope this helps. Thank you and have a great day!

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