Drum Support Rollers

took the drum out and replaced the wheels there was nothing to it

Take out the two screws the hold the lint screen filter compartment in place. Remove the two top clip retaining screws, and lift the top LOOSE and turn it a bit out of the way. I didn't find it necessary to remove the top. Unclip the two wire electrical connector at the top - front, and remove the 1/4 " screws the secure the front. Lift the front up and out of the way. Slide the drum belt off the tensioner and moter pulley and slide the drum out the front. Remove and install the rollers ( and its just that quick) and while your in there. Clean up a bit ... cant hurt right? Especially on and around the motor. Reverse the procedure but rotate the drum a few turns to properly position the belt. Total E.T. is maybe 20 minutes and on a 1 - 10 scale for "degree of difficulty ". This is about a 2. Save the money and do it yourself.

I had already disassembled dryer to confirm problem, then I ordered rollers. Once rollers arrived ( and quickly I might add!) I replaced rollers and reassembled in less than 15 minutes - parts ordered were perfect fit.
Thanks!

PartSelect you have to have the best online customer service in the industry. No, I take it back. It's the best online service I've experienced anywhere. Period. Your online parts lookup showed me all the parts I needed. Nothing more. You have excellent installation videos which also came with the confirmation email.The percentage of repairs for each spare part helped me to accurately diagnose the problem. The dryer problem was in the motor bearings and not the roller wheels as I had originally thought. Smart idea. All the parts fit perfectly and installed exactly as your videos described. But the best thing is I got the complete order delivered in two days. Your entire end-to-end customer care is terrific. My wife is happy with the repaired dryer. And you guys made me look like a hero. Thanks again. Charlie in Napa. CA.

I started my repair by watching the PartSelect.com videos about idler pulley and support roller replacement so I could become familiar with disassembly and reassembly of the cabinet. Use a vacuum to clean up as you go. You might be surprised by the amount of lint that has collected inside the cabinet. Also, be careful of sharp edges. There are lots of sharp edges and pointed screws that can cut.

1) Remove back - 6 screws
2) Remove dryer vent housing - 2 screws on top, 3 on
bottom - lots of debris here to dump out and vacuum
3) Pop the top open and lean it against the wall
4) Remove front of dryer cabinet - 2 screws and the door
switch connector
5) Remove the belt
6) Remove the drum and idler pulley
7) Clean up all lint
8) Remove blower fan by putting a large adjustable wrench
on the square lug on the backside of the blower fan.
Put another wrench on the squared off end of the motor
shaft. From the front of the dryer, turn the motor
shaft clockwise to loosen while holding the other
wrench on the blower lug.
9) Pop off motor retainer clips front and back, remove
motor power connector
10) Clean up more lint
11) Install new support rollers
12) Install new motor, put motor clips back on
13) Install new blower fan. With the motor installed, screw
the blower on the shaft until it seats, then put a
wrench on the blower lug to hold it in place. Put
another wrench on the square part of the motor shaft
and, from the front of the dryer, turn the wrench on
the motor shaft COUNTER CLOCKWISE to tighten. I have no
idea about how much torque to apply.
14) Remount the drum, making sure it's riding on the
rollers correctly.
15) Replace or remount the belt and idler pulley.
16) Carefully line up and then reattach the front of the
cabinet. Reconnect the door switch
17) Check the drum rotation by spinning it round a few
turns before closing up the cabinet.
Make sure the belt and rollers are in their proper
place. Close the top lid.
18) Reinstall the dryer vent and lint filter
19) Put on the back cover

Dryer was making a thump-thump sound as it turned and door had to be held shut with a prop rod or it would pop open all the time.

First I reviewed the exploded diagrams of my model on the PartSelect website. I kept referring to it as I went.

Two screws held the console down, I removed those and disconnected all the wiring to the console and set the console aside. I popped the top from the front after removing the ground wire that the console had hidden. Oops ... forgot the screws holding the filter enclosure to the top panel. I removed them, then the top came off of the rear hinge-like things.

I turned the drum by hand and confirmed that it was "thump-thumping". There were two internal screws that held the front panel and door to the side panels, I removed them and then the front panel/door assembly buckled away from the drum slightly. I had to disconnect the wires from the door switch and remove the wire retainer from the front panel.

The front panel/door lifted slightly and came off of retainers to the side panels near the floor. The drum was now suspended on the two rollers, belt tensioner pulley, and motor pulley. I removed the belt from the tensioner and motor and removed the drum.

I could see that one of my drum support wheels had a chunk melted or gashed out of it. Every time the divoted portion contacted the drum, it made a thump. I also noticed all the stuff that the kids had dumped in the dryer by lifting the front of the top panel, thinking it was a good hiding spot. The stuff included crayons, beads, assorted spare change, and a package of peanuts that had broken open.

I took this opportunity to vacuum out the interior of the dryer. Wow.

One of drum support roller axles has a front support. Both are bolted into the interior panel with a washer and nut. I wanted to remove both axles to replace the support wheels, so I crawled behind my dryer (by climbing over my washing machine).

I had to remove the flexible vent and the rear panel cover to access the roller axle nuts. But one of the axle nuts was covered by the dryer filter enclosure, so I had to take it loose. Boy am I glad that I did. It was chock full of caked together lint and more crud that the kids had shoved down the filter hole when the filter wasn't in place. I cleaned it and removed the axle nuts.

I had to remove and replace these funky little plastic triangles that acted as retainers for the drum support wheels. It was difficult and I eventually had to use pliers to help. I swapped drum support wheels, installed the new plastic triangles and reinstalled the axles, filter enclosure, back panel, and flexible duct (this involved all sorts of tools and several trips back and forth over my washing machine).

I installed the drum, making sure the felt was not bent the wrong way and that the drum support wheels were in the drum groove. To rethread the drum belt I had to lay on the ground and hold the drum in position with my foot while guiding the belt with two hands. Once the belt was properly threaded, the drum would dangle in position, but I used the prop rod to support if firmly while I worked on the front panel.

The front panel was in sorry shape. I replaced both hinges, cleaned the area between the door and the front panel that cannot be reached easily, and replaced the door support wires and guides, reattaching their springs. I also replaced the door retention hardware. (Note: pliers recommended by my poor cut fingers).

I installed the front panel to the side panels by sliding it onto the two lower supports while holding the drum in position. I reconnected the door switch and wire retainers. I screwed the upper screws from the side panels to the front panel.

I popped the top panel back in place, routing the wiring through and reconnecting the grounds. I rewired the console and slid it back into position. I screwed down the console and reattached the filter enclosure to the top panel.

I plugged it in, turned it o

Followed the simple directions provided. Suggest dis-assembling the dryer before ordering the parts as it was then I discovered that the idler wheel was bad and the belt was cracking. The idler wheels should be replaced in pairs. When the unit is dis-assembled is an excellent opportunity to vacuum out the lint from all of the interior areas of the dryer. The new motor wiring was different from the old motor. The instructions should be more clear as the old motor wires were not marked. There were two red wires and two black wires in the motor wire harness. Since I have prior experience with motors I was be to determine which of the red and black wires were the primary power leads - someone with less experience may have a problem with this. Suggest changing one wire at a time and install the motor in the motor mount until the wires have been installed.

We discovered that the front of the dryer popped off after removing screws at the bottom of the front panel.
The tumbler seal had rotted away, the drum support rollers were frozen and the belt had broken. My husband did most of the work. I assisted, this was a 2 man job. We removed the old seal glue with Goo Gone, we put the new seal on with both of us working on it using clothes pins. Then we glued the new seal with one of us holding the seal up while the other put the glue under it. My husband replaced the drum support rollers, got the idler pulley ready and put the belt around the drum. He lifted and I guided the tumbler (drum) into position. I held the drum while he installed the idler pulley assembly. I kept holding the drum while he got the front panel, put it in position and re-connected the electrical wires on it. Once we had that done he was able to install the front panel. Then came the moment for the test drive, and what do you know but it worked!! We didn't have to spend $$ for a new dryer, it cost us some time (probably around 5 hours total, taking apart, ordering parts and putting together), and a little over $100!! We were happy!