347627-1-S-Whirlpool-349241T           -Drum Support Rollers
347627-1-S-Whirlpool-349241T           -Drum Support Rollers

Drum Support Rollers

PartSelect Number PS347627

These two drum support rollers are no longer available for individual sale. Available in a package of two and it is recommended that you replace both rollers at once. These two rollers come with four tri-rings and one palnut.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Unusual Noise.
  • Will not tumble.
  • Will not start.
  • Compare At

    $20.58
  • You Save

    $3.43
  • Your Price

    $17.15
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Maintenance Kit

Part Number 373087

This kit comes with one multi-rib belt, two drum support rollers, one idler pulley, four tri-rings, and one clip. This part can be used with both gas and electric dryers.

$37.76
In Stock

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.2 / 5.0, 83 reviews What's this?
76-83 of 83
 

2 of 6 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsNutdriver, Pliers, Screw drivers, Wrench set, Wrench(Adjustable)

CustomerBrett from Terre Haute IN

Motor wouldn't turn drum - made humming sound and shutoff

I started my repair by watching the PartSelect.com videos about idler pulley and support roller replacement so I could become familiar with disassembly and reassembly of the cabinet. Use a vacuum to clean up as you go. You might be surprised by the amount of lint that has collected inside the cabinet. Also, be careful of sharp edges. There are lots of sharp edges and pointed screws that can cut.

1) Remove back - 6 screws
2) Remove dryer vent housing - 2 screws on top, 3 on
bottom - lots of debris here to dump out and vacuum
3) Pop the top open and lean it against the wall
4) Remove front of dryer cabinet - 2 screws and the door
switch connector
5) Remove the belt
6) Remove the drum and idler pulley
7) Clean up all lint
8) Remove blower fan by putting a large adjustable wrench
on the square lug on the backside of the blower fan.
Put another wrench on the squared off end of the motor
shaft. From the front of the dryer, turn the motor
shaft clockwise to loosen while holding the other
wrench on the blower lug.
9) Pop off motor retainer clips front and back, remove
motor power connector
10) Clean up more lint
11) Install new support rollers
12) Install new motor, put motor clips back on
13) Install new blower fan. With the motor installed, screw
the blower on the shaft until it seats, then put a
wrench on the blower lug to hold it in place. Put
another wrench on the square part of the motor shaft
and, from the front of the dryer, turn the wrench on
the motor shaft COUNTER CLOCKWISE to tighten. I have no
idea about how much torque to apply.
14) Remount the drum, making sure it's riding on the
rollers correctly.
15) Replace or remount the belt and idler pulley.
16) Carefully line up and then reattach the front of the
cabinet. Reconnect the door switch
17) Check the drum rotation by spinning it round a few
turns before closing up the cabinet.
Make sure the belt and rollers are in their proper
place. Close the top lid.
18) Reinstall the dryer vent and lint filter
19) Put on the back cover

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1 of 3 people found this instruction helpful

Parts Used

Level of DifficultyDifficult

Time to do repair:1- 2 hours

ToolsNutdriver, Pliers, Screw drivers, Socket set, Wrench(Adjustable)

CustomerSteven from Oxnard CA

The dryer was squeaking and would not heat at all.

The first thing I did was call my friend Donnie who manages some apartment buildings and who is always complaining about fixing things and getting the right parts to fix things. He told me what to order from PartsSelect and when the parts got here I called him up and he did the repair work.

He was reluctant to do the work at first but after he found out I had ordered the parts from PartsSelect he was happy to do the work. "Their parts are always right and they always work," was what he said after he had my dryer working just like new. So if you know nothing about fixing things and buying parts just call PartsSelect and you will be fine. Just ask my friend Donnie!!!

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1 of 3 people found this instruction helpful

Parts Used

  • Drum Support Rollers

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers, Socket set

CustomerRichard from Pattonsburg MO

Clothes dryer had a "thumping noise".....that was getting louder and louder. upon inspection I found that both of the drum support rollers had "flat spots" on them.

Pull out lint filter and remove the two philips head screws.....Then use a flat screwdriver to gently pry loose the top front corners of the dryer.

After safely securing the top in an upright postion.....disconnected the door switch....then remove the two 5/16 inch metal screws holding the front of the dryer on.

Once screws are removed.... gently lift the entire front of the dryer...up and off of the unit.....exposing the dryer drum assembly.

By releasing the tension on the drum belt "idler pully... you can then remove the belt from the pulley on the electric motor.....and then move the complete drum assembly straight forward and out of the machine...through the opening provided ( There is an area that has been "cut out" of the metal...especially for this procedure)

Once drum assemby is out of the way.....all that is required....to change the support rollers...is to pry off the plastic retainer "clips" ( Triangle shaped) and slide the rollers off of the shafts.

Although the original rollers had not originally been lubricated in any way , at the factory ( Possibly the reason for the premature failure)....I decided to apply a coating of lithium grease to the shafts and inside of the rollers, prior to re-assembly.

Once rollers were installed and retainer clips in place.....re-assembly was accomplished by "reverse order" of the teardown procedure.

After unit was re-assembled...it ran quieter than it ever has!

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1 of 3 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsNutdriver, Screw drivers, Socket set

CustomerBen from Binghamton NY

Noisy dryer

The bottom access panel removes easily, "popping off" from the clips. the top also comes off easily. 2 nuts hold on the roller wheels. One was worn badly, and I replaced them both. I also replaced the belt easily. The belt came with drawings and instructions for replacement. The I recevied the parts within 2 days after ordering. Thanks you for the easily available parts. It saved me hundreds of dollars in repacement.

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1 of 4 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers, Screw drivers, Socket set, Wrench set

Customerjohn from appleton WI

Loud shrieking sound when it ran

nobody has said it yet so... to take a dryer apart, take the back off, pull the lint trap, remove two screws on back of the top piece. the whole top shifts forward and disengages two clips on front corners, it then tilts up and back. the front comes off next, this frees up the tub. all parts ordered replaced worn parts, though there was no smoking gun as to the source of the sound. once it was apart, it was a cakewalk. had it up and running in 45 minutes. can't see how it took others two hours.

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44 of 230 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:More than 2 hours

ToolsNutdriver, Pliers, Screw drivers, Socket set

CustomerJohn from Plymouth MI

Ravages of time and 7 children.

Dryer was making a thump-thump sound as it turned and door had to be held shut with a prop rod or it would pop open all the time.

First I reviewed the exploded diagrams of my model on the PartSelect website. I kept referring to it as I went.

Two screws held the console down, I removed those and disconnected all the wiring to the console and set the console aside. I popped the top from the front after removing the ground wire that the console had hidden. Oops ... forgot the screws holding the filter enclosure to the top panel. I removed them, then the top came off of the rear hinge-like things.

I turned the drum by hand and confirmed that it was "thump-thumping". There were two internal screws that held the front panel and door to the side panels, I removed them and then the front panel/door assembly buckled away from the drum slightly. I had to disconnect the wires from the door switch and remove the wire retainer from the front panel.

The front panel/door lifted slightly and came off of retainers to the side panels near the floor. The drum was now suspended on the two rollers, belt tensioner pulley, and motor pulley. I removed the belt from the tensioner and motor and removed the drum.

I could see that one of my drum support wheels had a chunk melted or gashed out of it. Every time the divoted portion contacted the drum, it made a thump. I also noticed all the stuff that the kids had dumped in the dryer by lifting the front of the top panel, thinking it was a good hiding spot. The stuff included crayons, beads, assorted spare change, and a package of peanuts that had broken open.

I took this opportunity to vacuum out the interior of the dryer. Wow.

One of drum support roller axles has a front support. Both are bolted into the interior panel with a washer and nut. I wanted to remove both axles to replace the support wheels, so I crawled behind my dryer (by climbing over my washing machine).

I had to remove the flexible vent and the rear panel cover to access the roller axle nuts. But one of the axle nuts was covered by the dryer filter enclosure, so I had to take it loose. Boy am I glad that I did. It was chock full of caked together lint and more crud that the kids had shoved down the filter hole when the filter wasn't in place. I cleaned it and removed the axle nuts.

I had to remove and replace these funky little plastic triangles that acted as retainers for the drum support wheels. It was difficult and I eventually had to use pliers to help. I swapped drum support wheels, installed the new plastic triangles and reinstalled the axles, filter enclosure, back panel, and flexible duct (this involved all sorts of tools and several trips back and forth over my washing machine).

I installed the drum, making sure the felt was not bent the wrong way and that the drum support wheels were in the drum groove. To rethread the drum belt I had to lay on the ground and hold the drum in position with my foot while guiding the belt with two hands. Once the belt was properly threaded, the drum would dangle in position, but I used the prop rod to support if firmly while I worked on the front panel.

The front panel was in sorry shape. I replaced both hinges, cleaned the area between the door and the front panel that cannot be reached easily, and replaced the door support wires and guides, reattaching their springs. I also replaced the door retention hardware. (Note: pliers recommended by my poor cut fingers).

I installed the front panel to the side panels by sliding it onto the two lower supports while holding the drum in position. I reconnected the door switch and wire retainers. I screwed the upper screws from the side panels to the front panel.

I popped the top panel back in place, routing the wiring through and reconnecting the grounds. I rewired the console and slid it back into position. I screwed down the console and reattached the filter enclosure to the top panel.

I plugged it in, turned it o

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25 of 625 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers, Screw drivers, Socket set, Wrench set

CustomerDouglas from ELVERSON PA

Motor humming- drum would not turn

Followed the simple directions provided. Suggest dis-assembling the dryer before ordering the parts as it was then I discovered that the idler wheel was bad and the belt was cracking. The idler wheels should be replaced in pairs. When the unit is dis-assembled is an excellent opportunity to vacuum out the lint from all of the interior areas of the dryer. The new motor wiring was different from the old motor. The instructions should be more clear as the old motor wires were not marked. There were two red wires and two black wires in the motor wire harness. Since I have prior experience with motors I was be to determine which of the red and black wires were the primary power leads - someone with less experience may have a problem with this. Suggest changing one wire at a time and install the motor in the motor mount until the wires have been installed.

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41 of 1292 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:More than 2 hours

ToolsNutdriver, Screw drivers, Socket set

CustomerVicki from Santa Maria CA

Tumbler in dryer was not tumbling

We discovered that the front of the dryer popped off after removing screws at the bottom of the front panel.
The tumbler seal had rotted away, the drum support rollers were frozen and the belt had broken. My husband did most of the work. I assisted, this was a 2 man job. We removed the old seal glue with Goo Gone, we put the new seal on with both of us working on it using clothes pins. Then we glued the new seal with one of us holding the seal up while the other put the glue under it. My husband replaced the drum support rollers, got the idler pulley ready and put the belt around the drum. He lifted and I guided the tumbler (drum) into position. I held the drum while he installed the idler pulley assembly. I kept holding the drum while he got the front panel, put it in position and re-connected the electrical wires on it. Once we had that done he was able to install the front panel. Then came the moment for the test drive, and what do you know but it worked!! We didn't have to spend $$ for a new dryer, it cost us some time (probably around 5 hours total, taking apart, ordering parts and putting together), and a little over $100!! We were happy!

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