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347627-1-S-Whirlpool-349241T           -Drum Support Rollers
347627-1-S-Whirlpool-349241T           -Drum Support Rollers http://www.partselect.com/Schematics/Whirlpool/SNBNEJXS.gif

Drum Support Rollers

PartSelect Number PS347627

These two drum support rollers are no longer available for individual sale. Available in a package of two and it is recommended that you replace both rollers at once. These two rollers come with four tri-rings and one palnut.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Noisy.
  • Will not tumble.
  • Will Not Start.

Compare At

$15.59

You Save

$2.60

Your Price

$12.99
Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Maintenance Kit

Part Number 373087

NOTE: This kit is for 29" wide dryers built 1965 or later. Please verify model # before ordering as may not work for all models. This kit comes with one multi-rib belt, two drum support rollers, one idler pulley, four tri-rings, and one clip. This part can be used with both gas and electric dryers.

$32.08
In Stock

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.2 / 5.0, 83 reviews What's this?
 

2 of 5 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
Customer: john from appleton, WI

Loud shrieking sound when it ran

nobody has said it yet so... to take a dryer apart, take the back off, pull the lint trap, remove two screws on back of the top piece. the whole top shifts forward and disengages two clips on front corners, it then tilts up and back. the front comes off next, this frees up the tub. all parts ordered replaced worn parts, though there was no smoking gun as to the source of the sound. once it was apart, it was a cakewalk. had it up and running in 45 minutes. can't see how it took others two hours.

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1 of 2 people found this instruction helpful

Parts Used:
  • Drum Support Rollers
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers, Socket set
Customer: Charles from Pasadena, MD

There was a loud banging rattling noise when we operated the dryer.

Removed (2) Philips screws from the lint filter at the top of the dryer. Used a standard screwdriver to pry open the top of the dryer (it hinges back toward the wall). On the inside of the front panel removed a bolt with a socket on the right and left side. Disconnected two wires from the door safety switch (Make sure to unplug the unit first). Lift up on front panel and remove it from the slide connectors at the bottom on right and left sides. Under the drum on the right side pull drive belt slack towards motor and slip off of the pulley. The drum should come out freely. Both rollers are visible remove the triangle clips and the rollers will come off. On lower roller support use needle nose pliers to remove the washer clip that holds the vertical support arm. Reverse this procedure to assemble the dryer again. There is an excellent video that is supplied online. Watch it first , it was very helpful to me.

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1 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Jack from Ramsey, MN

Bumping noise from worn rollers

Pulled dryer out from wall
Tipped lid up and back
Removed front panel (4 screws)
Lifted drum out
Removed support rollers and replaced them
Vacuumed out entire dryer
Threw away belt which was badly cracked over its full length
Reinstalled drum along with belt
Replaced front panel
Snapped lid back in place.
Tested dryer. It worked without bumping!! Yea!

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3 of 8 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Nutdriver, Pliers, Screw drivers, Wrench (Adjustable), Wrench set
Customer: Brett from Terre Haute, IN

Motor wouldn't turn drum - made humming sound and shutoff

I started my repair by watching the PartSelect.com videos about idler pulley and support roller replacement so I could become familiar with disassembly and reassembly of the cabinet. Use a vacuum to clean up as you go. You might be surprised by the amount of lint that has collected inside the cabinet. Also, be careful of sharp edges. There are lots of sharp edges and pointed screws that can cut.

1) Remove back - 6 screws
2) Remove dryer vent housing - 2 screws on top, 3 on
bottom - lots of debris here to dump out and vacuum
3) Pop the top open and lean it against the wall
4) Remove front of dryer cabinet - 2 screws and the door
switch connector
5) Remove the belt
6) Remove the drum and idler pulley
7) Clean up all lint
8) Remove blower fan by putting a large adjustable wrench
on the square lug on the backside of the blower fan.
Put another wrench on the squared off end of the motor
shaft. From the front of the dryer, turn the motor
shaft clockwise to loosen while holding the other
wrench on the blower lug.
9) Pop off motor retainer clips front and back, remove
motor power connector
10) Clean up more lint
11) Install new support rollers
12) Install new motor, put motor clips back on
13) Install new blower fan. With the motor installed, screw
the blower on the shaft until it seats, then put a
wrench on the blower lug to hold it in place. Put
another wrench on the square part of the motor shaft
and, from the front of the dryer, turn the wrench on
the motor shaft COUNTER CLOCKWISE to tighten. I have no
idea about how much torque to apply.
14) Remount the drum, making sure it's riding on the
rollers correctly.
15) Replace or remount the belt and idler pulley.
16) Carefully line up and then reattach the front of the
cabinet. Reconnect the door switch
17) Check the drum rotation by spinning it round a few
turns before closing up the cabinet.
Make sure the belt and rollers are in their proper
place. Close the top lid.
18) Reinstall the dryer vent and lint filter
19) Put on the back cover

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1 of 2 people found this instruction helpful

Parts Used:
  • Drum Support Rollers
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers, Screw drivers
Customer: john from Irvine, CA

Made loud noise when running.

Top up, front off. Drew a picture of how the belt was positioned. Removed the belt and drum. Removed a heat plate to access the lower wheel. Replaced it and then replaced the upper right wheel. Was a little concerned the white triangular washers would break going on to the shafts but it turned out there much stronger that I thought. Cleaned out the bottom and found a lot of coins. Put it back together and now it sounds like a new dryer. Use gloves, some parts inside are very sharp.

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1 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers
Customer: Robin from Merrill, WI

Dryer was not staring all the time and was loud smelled funny

Removed back cover, removed the lower and upper front cover, slid the top out of the way and removed drum . Uncliped motor,un-screwed the fan from the motor (left handed tread) read instructions as wiring was not identical recliped motor screwd on the fan plug in the wires according to the included instructions. installed the new rollers belt and Drum Reassembled the case. Plugged it in and the wife is drying cloths again. The old appliance works better than ever and is back to how quiet is was when we first got it.

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1 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Screw drivers, Socket set
Customer: Frederick from Renton, WA

Noise around drum area when dryer is running

don't waste your time pulling the back cover off of this dryer for this repair. Everything comes apart thru the front and top.

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1 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Socket set, Wrench set
Customer: Nancy from Boca Raton, FL

Very loud noise when running

I followed the installation video. Total repair took about 30 minutes. I was very impressed with the instructions and everything was just as the video described. I will definitely use Part Select again, and again. Thank you!!

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1 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: More than 2 hours
Tools: Nutdriver, Screw drivers, Socket set
Customer: James from Palmdale, CA

Thumping noise when dryer on

Found the drum roller worn out. Replaced the roller, belt and idler pulley. Took drum out and replaced per your insrtuctions.

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1 of 2 people found this instruction helpful

Parts Used:
  • Drum Support Rollers
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Pliers
Customer: Tim from Havertown, PA

Loud squeaking noise

The first and best thing I did was watch the instructional video. This was very helpful. I removed the lint trap and two screws, then pried the top off using a putty knife as described in the video. I I disconnected the wiring harness and the two screws holding the front panel, then removed the panel. Next, I removed the belt from the drum and removed the drum. I had a little difficulty removing the clips holding the rollers, but was able to pry them off after a few minutes. I installed the new rollers and reassembled everything. Note: I used the nut driver to push the new clips onto the roller pins. The problem was resolved and the dryer is working fine!

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1 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers
Customer: Steve from Hurst, TX

My dryer sounded like a thrashing machine when it was running

Removed the top and front panels and then removed the drum. Discovered that one of the drum support rollers was worn out. The center bushing of the roller was worn away causing the roller to wobble as the drum turned. I replace both support rollers and the belt. Now the dryer sounds like a sewing machine when running

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1 of 2 people found this instruction helpful

Parts Used:
  • Drum Support Rollers
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Socket set, Wrench (Adjustable)
Customer: Milton from Norfolk, VA

Drum not rotating

Replaced drum support rollers but did not fix problem. Motor was fried! Replaced with used motor. NOTE. Make certain you install motor in the right position or you will find the drum sitting on motor. The guide must be in the 4 o.clock position and then placed in bottom groove for proper alignment of motor to drum. Job was amazingly easy and online instructions were super helpful.

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1 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers
Customer: Michael from West Seneca, NY

Noisy dryer

My 20 year old dryer sounded more like a washer on spin cycle. A quick web search showed it was probably the roller wheels. I disassembled the dryer and found the roller bearings were gone. I ordered parts including the rollers and the rear felt seal and got the package in 3 days. Unfortunately, the wrong seal was in a mismarked package. PartSelect associate randy helped me out and I got the right part in 2 days. After that, the repair only took an hour. My wife went into the basement where I was catching up on the wash, and she didn't even notice the dryer was running!

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1 of 2 people found this instruction helpful

Parts Used:
  • Drum Support Rollers
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Screw drivers
Customer: Gerald from Germantown, MD

"banging" or "bumping" noise when using drier - caused by broken support roller.

Remove screws from dryer vent. lift top up: use screw driver to pry up and release top panel its uses a simple catch. Remove wires from door switch. Lift up and remove front panel from clips on side of drier body. IMPORTANT: two people required - Drum will fall if not supported when front panel is removed. Get down in front of machine: one peron holds drum in place an you push up on belt tensioner. Release belt from drive wheel. Remove drum and set aside. Pry off support clip from front of broken support roller. Clean roller shaft (replace if broken). Place new roller on shaft. Replace support clip. Have second person hold drum in place while you re install drive belt (see above). Replace front panel. Re attach wires to door switch. push top panel down (firmly to lock). replace drier screws.
good luck

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1 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Socket set, Wrench (Adjustable)
Customer: Michael from Marion, KY

Noise in dryer when dryer was turned on

Removed the drum then removed the old parts and installed the new ones. Dryer now runs very quite and heats good. You have very fast service my mother ordered the parts on the net one day and I received the parts next day and did the repair that night and dried clothes. Thanks,

Your great service is very hard to find.

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