347627-1-S-Whirlpool-349241T           -Drum Support Rollers
347627-1-S-Whirlpool-349241T           -Drum Support Rollers

Drum Support Rollers

PartSelect Number PS347627

These two drum support rollers are no longer available for individual sale. Available in a package of two and it is recommended that you replace both rollers at once. These two rollers come with four tri-rings and one palnut.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Unusual Noise.
  • Will not tumble.
  • Will not start.
  • Compare At

    $20.58
  • You Save

    $3.43
  • Your Price

    $17.15
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Maintenance Kit

Part Number 373087

This kit comes with one multi-rib belt, two drum support rollers, one idler pulley, four tri-rings, and one clip. This part can be used with both gas and electric dryers.

$37.76
In Stock

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.2 / 5.0, 83 reviews What's this?
 

6 of 12 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsNutdriver, Screw drivers, Wrench set

CustomerEric from Fort Dodge IA

Dryer drum not turning and no air circulating

replaced motor and drum rear seal as well as idler wheels, the old rear drum seal was completly worn out, since I had it all apart, I replaced lint chute and trap seals and belt and tensioner. I spent less money on parts than if I would have bought a new dryer. The motor was the main problem as the bearings were shot.

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4 of 6 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:More than 2 hours

ToolsNutdriver, Screw drivers, Socket set

CustomerJimmie from Lucerne Valley CA

Squeaky and very loud noise

first we printed out directions from a couple of online repair sites that had pictures.
We followed the directions to remove the front of the dryer and removed the belt off the drier and then took out the drum. We had a hard time trying to keep the rear seal on so used CLOTHES PINS to put on the seal, then we added the adhesive replacing the clothes pins until the whole seal glued. Since the drum was already out, we put it in the sun to really dry the glue.
Next we attacked the drum support rollers. We removed the back of the dryer and used a 9/16" socket with an extention to remove the back nuts.
We took out the shaft, used sandpaper on it and then replaced the triangle clips and the support rollers.
Then put the back on again, then the front, making
sure the drum fit on the front. You have to then figure out the belt, with the rubber side down, and then work with the tensioner, which took my poor husband a while. Then lowered the top, put the clips back on and the bottom, making sure we turned the drum. It was a success after about 3 hours. You can do it a lot easier with pictures.

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4 of 6 people found this instruction helpful

Parts Used

  • Drum Support Rollers

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers, Wrench set

CustomerMarcia from CAmden NY

Loud rumble noise while drum was turning

First I pulled out lint catcher, you will see two screws ,removed two the screws on top ,( philips head screw driver) I than took a putty knife and pushed in the front of the dryer under the lid and lifted the top up, I than removed a self tapping screw on each side with a 5/16 wrench and lifted the front panel out. I than pulled out the drum and this exposed the two rollers, I than pulled of the nut locks with athe pliers , took off the plastic triangle snaps and pullled off the old rollers , replaceing them with the new ones,put the triangle locks on and that the lock nuts on , I than put the drum back in, than the front panel, replaceing the two self tapping screws , snapped down the top,replaced the other two screws again on top and replaced the lint catcher, I was done.

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3 of 3 people found this instruction helpful

Parts Used

  • Drum Support Rollers

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsNutdriver, Screw drivers

CustomerRodney from Mt. Jackson VA

The lower drum support roller had been chewed to bits.

I pried open the top of the dryer, removed the 2 scrws holding the front cover of the dryer, un hooked the dryer drum buide belt, removed the dryer drum - all this just to get to the drum support roller. The bottom roller - the rubber on the wheel had been "chewed of". I can only guess because too much weight was placed in the dryer with wet clothes.
I removed the triangle shaped retaining clip, using the mini flat head screw-driver, slid the damaged roller off, replaced the new roller, and installed the new retaining clip. To install the new clip, I used a 1/2inch nut driver. I did the same to replace the upper drum support roller. The actual repair took less than 5 minutes, However, the prep time in dismanteling the dryer in order to get to the drumm rollers and puting the dryer back to gether consumed the bulk of my time.

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3 of 3 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

Customermichael from indianapolis IN

Drum very loud when rotating

First I raised the top of the dryer(after unplugging the power cord) disconnected two wires to the front door switch and then removed two screws using a nutdriver. The front cover lifts up and while supporting the drum set the cover aside. Slide the belt off the drum and remove it. I then removed the two support roller tri rings and replaced the rollers and tri rings and reassymbled the dryer.
It was a very simple repair.

Thanks Mike

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3 of 4 people found this instruction helpful

Parts Used

  • Drum Support Rollers

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsScrew drivers, Socket set

CustomerDouglas from Tiburon CA

Incessantly annoyingly squeaky dryer

Take out 2 philips screws in lint trap holder on top. Use flat screwdriver to pry up front left and right of dryer top near outside edges and tilt up out of the way. Remove 2 push-on AC connectors on door switch and remove plastic clip holding wires to dryer's front top metal edge. Remove (2) 5/16" sheet metal screw on inside top left and right edges to free up front panel. Lift front panel about an inch and it'll then pull off. It helps to have a second person to help hold or remove the drum at this point. It took 3 times for me to guess right on the squeak. First time I replaced the belt, second time I replaced these rollers, third and final time I replaced the idler pulley, the shaft of which had worn completely off so clearly i can't figure out how we didn't see (or hear) it the first two times! Dri-Slide lube helped stop the squeaking the first two times, but it always returned until this time, now I have a thoroughly rebuilt dryer for the next generation! (PS vacuum out the bottom of the dryer while it's open to remove both lint and greasy roller shavings - do this FIRST and you'll have cleaner hands & clothes!)

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2 of 2 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsNutdriver, Screw drivers

CustomerCraig from Booneville AR

A loud, high-pitched ringing noise

Raised the top of the dryer then took the front of the dryer off. Took the drum off. Replaced the pulley and support rollers. Then, put the new belt on and put it back together.

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2 of 2 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsNutdriver, Screw drivers

CustomerLawrence from Cedar Grove NJ

Broken drum roller support

After reading about repairs to the drum rollers, it was suggested to change the rear drum seal at the same time. The drum rollers were very easy to change and took no time at all. The rear seal was a different story. The instructions in the packet could have been more explicit. The seal has to be streched around the drum at first. Then and only then can you install the seal on the drum edge. You should also have several clamps available to hold the seal in place as you glue the outside flap. Leave the clamps in place until the glue dries, then re-install the drum.

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2 of 2 people found this instruction helpful

Parts Used

  • Drum Support Rollers

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers, Screw drivers, Wrench(Adjustable)

Customerjoe from southgate MI

Drum support roller was squeaking very loud

lifted top section of dryer
removed front dryer panel
removed drum belt and tensioner
removed both drum rollers
cleaned both roller axles
installed new rollers
reassembled remainder of dryer
if you are at all mechanically inclined, it is a simple job

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2 of 2 people found this instruction helpful

Parts Used

  • Drum Support Rollers

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsNutdriver, Screw drivers

Customerjames from Fredericksburg VA

One of my rollers fell to pieces

just like the guy in the video. It was easy to folow his instructions, and the best thing of all i could stop the video if I had a question and then resume!

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3 of 5 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Screw drivers, Socket set

CustomerMandie from Lewisville NC

Loud noise, metal shreds in lint catcher

I took the long way around and removed the back with the nutdriver (8mm), unscrewed the lint catcher from the top and back (phillips). From there, I reached around and unscrewed the support brackets (9/16"). Once I confirmed the problem, I ordered the parts. There was really nothing wrong with the belt or pulley, but considering its age, I figured it was easier to replace now while I already had it apart.

Once I received the parts (about 3 days), I removed the front of the dryer by popping the top of the cabinet off, and the kick plate at the bottom with a flat screwdriver. Then, I removed the two screws holding up the door at the bottom, and the two holding it from the inside top. Once the front came off, I removed the idler pulley from the bottom, and the drum fell out. I was left with an empty cabinet with the exception of the motor.

I replaced the tri-rings on the support shafts, which was the most time consuming part of the whole ordeal. Those buggers are tight. I ratcheted the support brackets back on , removed the belt from around the drum and replaced it with the new one. I added the idler pulley back in, placed the drum against the back, and hooked the belt back around the motor. I also replaced the lint seal that goes from the drum to the catcher before putting it all back together.

I wish all machines were as easy as this dryer to repair.

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2 of 2 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers, Screw drivers

CustomerPhelman from Wylie TX

Dryer drum very noisy with a lot of vibration when operating

Removed lint filter and 2 screws on either side of lint filter housing. Pried front part of top panel up on both sides and flipped backwards out of the way. Disconnected wire to door-open switch. Supported top panel with a standup dolly/handtruck so that it didn't put stress on the back mounting clips at the back of the top panel. Removed 2 screws securing the top of the front panel to the two side panels. Lifted the front panel up to release it from the clips at the bottom of the two side panels. Set front panel aside. Laid (layed?) dryer on it's back. Lifted out drum, removed old belt. Removed screw holding base of strut to bottom of dryer frame (left support roller when facing front of dryer). Pried off push-on washer/clip securing strut to roller shaft. Pried off triangle washers holding rollers on shafts. Vacuumed loads of lint out of the inside of the dryer. Reassembled in reverse order. A little tricky getting the belt back on the drum, through the pulley/tension wheel and around the motor spindle/spool thingey. With the machine still laying on it's back I wound up using masking tape to hold the belt onto the middle of the drum while threaded the rest of it into place to the motor.
Problem was due one of the support rollers having a flat side instead of being round.

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2 of 2 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsNutdriver, Pliers, Screw drivers, Socket set

CustomerWilliam from La Porte IN

Drum roller bearing was out and making a banging noise

removed the top of the dryer exposing the drum and belt.Also the bottom acess door was removed.The rollers were easy to get to from the bottom and from the back.Had to remove ducting from the rear of the dryer to expose the upper most roller shaft nut.Loosened the nuts from the back making the wheels come from the bottom.Also had to loosen the support bracket holding the weight up on the bottom roller assy.Replaced the belt by rapping it around the drum before installing the roller wheels.This project was easy except trying to hold the upper shaft in place while putting the nut back on the shaft.This would be much easier with a second person.Thanks for making this a nice experience and easy fix !

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2 of 2 people found this instruction helpful

Parts Used

  • Drum Support Rollers

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsNutdriver, Pliers, Screw drivers

Customerjeff from albuquerque NM

Dryer tumbler made a loud noise

Disassembled dryer, removed tumbler, replaced drum support rollers

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2 of 2 people found this instruction helpful

Parts Used

  • Drum Support Rollers

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsNutdriver, Screw drivers

CustomerRamon from Los Angeles CA

Dryer was making a lot of noise while running.

After identfying that the problem was due to a damaged drum support roller, I decided to replace the bad roller instead of replacing the dyer itself.

The first thing was to remove the front cover
and the front panels to expose the drum. (Only a few screws hold them in place.) Next, the drum was removed by first releasing the belt from the motor pulley and tensioner, and then pulling the drum straight out.

At this point the two rollers would be exposed. The triangular plastic retaining locks were removed by slightly prying them off. The old rollers were then removed and replaced.

Before putting everything back, this was a good time to vacuum all the accumulated lint inside, especially the lint that had accumulated around the motor assembly and the fire box.

(A pleasant surprise: I found a lot of coins inside the unit, enough to recoup half of what I spent for the new rollers.)

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