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88 of 97 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsPliers, Socket set
CustomerMichael from Claremont CA
Top part of agitator (auger) was not turning
Using kit 285587 was straight forward. Removed fabric softener dispenser & sealing cap. It took more time to find the socket set (needed a 7/16 socket) with a long driver (10 inch) than to unscrew & remove the auger & agitator.
Cleaned up the bowl whilst it was apart (good buildup of junk under the agitator). Replaced agitator, new thrust washer to find that grease should be applied but isn't included in kit (get part not 350849). Grrr.... Applied new auger, cam, dogs and holder. (No instructions in kit for assembling cam, dogs & holder, but you can work it out ok). Applied new bolt & washer, new seal on cap. Installed fabric softener. Could have been a 15 minute job but peace and quiet in the garage makes it worthy of taking longer ;-)
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerRandy from Des Moines IA
Agitator stopped spinning, so clothes weren't getting clean.
First I removed the liquid fabric softener cover, then removed the seal with my fingers, then used a socket with an extension to remove the single bolt that holds the agitator to the spindle.
Next, I pulled up to remove the agitator and tipped it upside down to take out the centrifugal mechanism. Then, I simply replaced the old parts with the new ones, and put it back together, as it shows in the included diagram. It took about fifteen minutes.
I was glad to be able to go online, and quickly locate the exact parts our machine needed, at a reasonable price! Our machine now works like new again.
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsNutdriver
Customermarty from newalla OK
Wash cycles worked normal but agitator would not rotate clothes
I ordered my parts from partselect and had them at my door the following day (AWESOME!) I removed the dispensor on the top of the agitator and reached inside to remove the protective cover to the cams/bearing area. I then removed the center bolt (7/16) and lifted the agitator off the shaft. Replaced the parts I ordered (Part Number: PS334650
Agitator repair kit, and replaced the Upper Agitator Part Number: PS342399) Everything fit perfectly and the instructions were quite simple. Washer now works like a charm and I didn't have to replace my washer. I was very impressed and surprised with the delivery time of my order. I will definitely use this website again for any appliance repairs I need. MrL 11/2010
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerWayne from Graham NC
Upper agitator not working.
Follow inst. that came with the parts. Took out the old and replace with the new one's. Took about 30 mins. all total. Web site was real good on showing which parts that I needed and order department was great.
Wayne Tulloch
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:30 - 60 mins
ToolsSocket set
CustomerAdele from Glenrock WY
Agitator didn't move the clothes
Pop off the softener dispenser. Use a socket with a long extension to remove the bolt inside agitator. Important - save the old parts so you can assemble the new agitator kit! Put it back together and tighten the bolt.
I fixed it myself and saved $150 trip charge for a repairman! Thank you!
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1 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:30 - 60 mins
ToolsSocket set
CustomerHENRY from GRIMESLAND NC
Cams on cloths mover where stripped
removed the old parts and replaced with new ones it was simple parts were a perfect fit
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerMarvin from Lake City MN
Top agitator cam arms worm
Removed the agitator and seperated the top unit notice the cam arm were worn, order the parts on line Sunday After noon and recieved the parts the next week! Great service very easy I did call customer Service checking on delivery spoke Steve who was very helpful.
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0 of 2 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerJames from Hobbs NM
The agitator was badly worn
pulled the softner dispenser, removed the o-ring seal cap, pulled removed the assembly bolt, removed the agitator rotator assembly, replaced worn componants with new while reversing the process.
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15 of 348 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsScrew drivers, Wrench set
CustomerErnie from Beaumont TX
The teeth on the one-way clutch of the upper part of the agitator were stripped.
The directions that came with the parts were very helpful.
1. Removed the softener dispenser.
2. Removed the bolt at the bottom of the exposed agitator.
3. Pulled up the agitator assembly.
4. Installed new parts.
5. Reversed process.
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18 of 530 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerDaniel from Naples FL
Upper agitator not rotating.
Removed the degergent cone. Removed the cap with handle and o ring. Removed 1/2 bolt and washer with deepsocket and extention. Removed upper agitator and gear wheel and replaced pieces with new repair kit.
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25 of 700 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
Tools
CustomerRaymond from Speedwell TN
Cam dogs worn out and the agitator wouldn't rotate.
Removed softner dispenser on top of agitator. Removed next was cap and seal cover at base of the agitator by just pulling it up. Used 1/4" drive w/ 7/16" socket w/long extension to remove the agitator mounting bolt. While holding the bottom of the auger, pull the agitator up, removing the top agitator assembly. Replace the necessary worn parts. Read the directions which came with your ordered parts. Also, the agitator grease which you are to use to lube the top of the Thrust washer is not included in the repair kit. You can use non water soluable grease to lube the thrust washer or order part number 350849. Total time, 15 minutes. Happy washing...
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