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5 of 6 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsSocket set
CustomerPATRICIA from ORINDA CA
Agitator wasn't working
I'm really impressed with this website. I was able to quickly diagnose the problem with my machine. I watched the video and thought that this was something that I might be able to do myself. I'm a woman and I like to understand how things work and do my own repairs when I can. My machine is over 16 years old, so I had to scrape some waxy-like buildup from the inner cap before I could remove it. Other than that, I followed the instructional video, which was excellent. I found that I did not need the inner cap seal that I had ordered because a new one was included in the agitator repair kit.
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3 of 4 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerDaniel from Centreville MD
Agitator was not moving
was really simple like others before me described. Removed cap to excess recessed bolt. Once that was out of the way pulled up gently on agitator and disassembled the agitator from base. Actually repair only took about 8 minutes. Working like new again and that keeps everybody happy! Thanks again.
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3 of 4 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerAlex from Madisonville KY
Washing machine agitator not moving much
First take Fabric Softener Dispenser and cap off Agitator, locate nut, unscrew and wiggle up and out. Agitator Repair Kit comes with the cam dogs and assembly that you put together. (They will only fit one way) I opted to get the Upper Agitator as well since the old one had frayed edges. It is easier to turn over the Upper Agitator and place the assembled Repair Kit inside it then turn over and replace in original position. Using old nut, screw to the lower agitator. Replace cap and Fabric Softener Dispenser.
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3 of 4 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerWilliam from Nashua NH
Not spinning clothes at top of load
I removed dispenser for softener, then pulled cap inside upper agitator, I was able to get my fingers in the grips and pull firmly to unseat it. (disgard o-ring it comes with the repair kit). I then removed the bolt from center and grabbed the bottom of the lower agitator and gave it a good tug to release the whole unit. If that don't work you can get a flat tip screwdriver between the two sections and pry up slightly. Once it was all loose I removed the upper assembly taking care to to remember how all the pieces were assembled. replaced everything in the same order and when it came time to reinstall the inner cap and seal I made sure I put the cap in straight. Also if the seal doesn't cooperate you can use a little liquid soap to lubricate it. you dont want to use grease because it could possibly get on the clothes (the softener sits in there)! You can use the tip of the screwdriver to tuck the oring in if that doesn't work but be very careful
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4 of 7 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsSocket set
Customerpierre from e greenwich RI
Cams chewed up
popped off softener cap, easy. Pulled out clear plastic sealer, removed nut holding agitator in, pulled out agitator. Removed cam holder, new cam bearing etc in, reverse removal done, piece of cake.
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2 of 2 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerEric from Saint Petersburg FL
Upper agitator not working
Read the directions in the repair kit first- a 7/16" socket and 10" extension is needed. Assembled new dogs on agitator "cup" and retainer, added marine(waterproof) grease to assembly washer, replaced bolt anyway and installed new o ring. Took less than 15 minutes-READ ALL DIRECTIONS FIRST!
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2 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsSocket set
Customerdavid from harrisonville MO
Top agitator wouldn't operate
took off the soap dispenser, removed the agitator using a 7/16" socket with an extension. replaced the old top agitator dogs and retaining ring with new ones, re-installed top agitator on bottom, thenput whole assembly back shaft, dropped in bold and tightened. whole experience was fast and simple. the parts came fast and where a perfect fit.
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2 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsNutdriver
CustomerEdward from Pacific Grove CA
Agitator cogs wore out in about three years, requiring replacement.
I ordered these parts for next day delivery. The next morning they were on my door step!
I pulled off the plastic cover inside the agitator, under the softener dispenser and replaced the old "O" rign with the new one. Next I used a 3/8" socket with a 6" extension to loosen the agitator nut and removed it. The one on our machine was on rather tightly - a bit too tight in my estimation.
The upper part of the agitator lifted easily. I lifted out the cog mechanism and studied it. I took the new parts, and assembled them, using the old parts for visual reference. All of this took about ten minutes. Be sure you push firmly on the retainer until it locks in place to keep the cogs in their slots.
Next I spent about 15 minutes cleaning up the agitator just because I like to put stuff back together in 'clean condition'.
Next I replaced the thrust bearing. The instruction specified a special grease to lubricate the thrust bearing - order this when you order the parts. The original one had no grease on it and was quite worn. I used food grade vaseline. You could probably also use silicone lube on this, the part is nylon.
After I cleaned the assembly and put in the new thrust bearing, I replaced the agitator. I had slight difficulty lining up two grooves on the cog holder for the guides in the main agitator mount but got them lined up on the third try - that took less than a minute. I put the new washer on the nut, inserted the nut and tightened it down - be careful not to over tighten, just make sure it is snugged down.
Over-all this is a fairly straight-forward repair job and is not difficult - anyone who can follow easy to read instructions and run a socket wrench can do this. I would only caution to make sure the new cogs are correctly oriented in their holder. Study how the original is assembled so you can duplicate it with the new parts. Just for the record, the nut is standard right hand thread - lefty loosey, righty tighty.
I think these parts are made to fail on purpose - if the machine gets over loaded and the agitator can't work it will chew up the cogs rather than break the agitator. Good thinking on some engineer's part!
I was lucky when I found Parts Select - I'll come here for my parts from now on!
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2 of 2 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsNutdriver, Screw drivers, Socket set, Wrench(Adjustable)
CustomerJeremiah from Chico CA
Leaking water on floor, agitator would not agitate
Repairing the agitator was easy. Removed the upper housing and 1 bolt. Change the ratcheting mechanism, reinstall, done.
Changing the pump was a bit more involved. Had to remove the shell. The old pump was rusted on to the motor but with the help of some PB Blaster, screwdrivers and a hammer I was able to get it off.
No more leaks on the floor and the clothes actually agitate instead of remaing stationary.
For less than a Plumbers 1 hour of labor I was able to repair it myself and will probably get another 5 years out of this washer. Will it ever die?
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3 of 5 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:1- 2 hours
ToolsScrew drivers, Wrench(Adjustable)
CustomerSandra from Hartford NY
Agitator wouldn't twirl.
Removed old agitator and determined teeth in center were worn down. Purchased new upper agitator assembly and repair kit. It now works like a new washer. (NOTE: It wasn't until after I did the repair that I heard 15 years is quite old for a washer. But it cost me $40 to repair compared to $500 to replace. I hope it lasts another 15 years!)
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3 of 5 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsPliers, Screw drivers, Socket set
CustomerJohn from Brooklyn NY
Top section of agitator slipping on ratcheting dogs
I popped of the fabric softner dispenser at the top auger by appling pressure with both thumbs rather than use the notch provided. This gives access to the agitator mounting bolt which was removed with a deep socket and extension on a ratchet handle. The agitator slipped right off the splined shaft by pulling upward at two points at the bottom. I ordered the complete agitator repair kit which included a part that improved the operation of the top auger, it may have been a factory upgrade at some point on this machine. I did use silicone grease where required and I feel that this is a must for longevity of the thrust washer. If you are ordering the complete kit, the o-ring seal for the inner cap is included. The machine washes like it was new.
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2 of 2 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsPliers, Socket set
CustomerLyle from Paradis LA
Agitator not working like it should
Ordered the agitator repair kit and it came very fast.. Followed the instructions, the kit had all the parts needed.. Took around 30 minutes, but some of that was scraping the built up scale from the agitator itself, you might not have to do that.. Easy job.. Agitator now works like new.. Very Happy, and so is my wife, the kids looked and said, "Hey,my jeans go down to the bottom now, cool..!!"
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2 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsNutdriver, Screw drivers
Customerdavid from Rohnert park CA
Upper agitator inoperable
Took ten minutes to pop upper assembly off and replace dogs. Note long ratchet or nut diver advisable 5/8.
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2 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsPliers, Screw drivers
CustomerDon from Sebastian FL
Top agitator not turning-teeth on cam dogs worn off
Had no problem. The instructions included with the repair parts were very easy to follow and even specified the tools to use. I had it done, back on the washer and washing clothes in about a half an hour. The down side(no fault of the parts) was that the entire pump system went out on the second load and we wound up with a new Whirpool washer, since repairs were more than the machine was worth. Thanks Parts select for your help. I plan to search your net for more products. Fixing things from engines to microswitches is a hobby for me.
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2 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsNutdriver
CustomerMark from Whitehall PA
Agitator did not turn
I removed the cap over the ratchet mechanism, removed the ut holding the agitator in place, removed the agitator and cleaned all the parts. The assembly for the ratchet dogs was a 3 piece assembly that was included in the kit I bought from Part Select. I also bought a new cap and gasket since my old gasket had broken too. A new gasket was already included in the kit, so I didn't need ot buy the cap. I liked that th ekit included everything I needed and good instructions. parts got to me in about 3 days. Very happy with my Parts Select experience and the fact I saved at least $100.
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