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2 of 3 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
Tools
CustomerMarvin from Houston TX
Upper part of agitator not working
I examined the problem and found defected parts. I decided the agitator repair kit would fix the problem. I received the parts in a very timely manner and the price was very fair. I Replaced the parts and the washing machine is working. Great service THANKS
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2 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerJEFFREY from SAUKVILLE WI
Cam edges worn down, top agitator not turning
Gravy replacement! I pulled out softner dispenser, undid the one bolt securing the agitator assembly, and removed the top half of the agitator. the cam assembly tapped out. I replaced the bolt so I could still use the machine while the parts were on the way. When the part arrived (36 hours later with 3-5 days expected) I removed the bolt again and followed the simple instructions to replace the cam. Saved a ton on repair costs!
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2 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerDavid from Chesnee SC
Top portion of agitator stopped agitating
I removed the fabric softener dispenser atop the agitator. I twisted and pulled out the plug inside the agitator. Using a socket on an extended wrench, I removed the single nut inside the agitator (keep the agitator from turning with a large screwdriver, etc. and turn the nut counter-clockwise to remove). The agitator came out, and I removed all of the cam parts. I cleaned all of the old parts with bleach and water. Reinstalling the new parts was simple and straightforward as indicated in the illustrated instructions. Now it works great!
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2 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsNutdriver
CustomerAl from Lake Tapps WA
The washer wasn't agitating.
Removed the attaching bolt and then removed the Upper Agitator Assembly. I removed the damaged parts and installed the Agitator Repair Kit and Re-installed the NEW Upper Agitator Assembly.
All of our wash was smelling like mildew. It was making us nauseas . After the repair everything smelled fresh and clean again. We received our parts within three days.
Thanks
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2 of 3 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:1- 2 hours
ToolsNutdriver, Screw drivers
CustomerTroy from Montgomery AL
Leaking water pump, no agitator movement
First I removed the housing to gain access to the water pump. Upon removal of the clamps holding the rubber hoses, I used a shallow pan to collect the water in the system (2-3 cups). Next, a flat tip screw driver was used to pry off the water pump retainer clips, such action permits the pump to be easily withdrawn from the motor shaft. Prior to my parts purchase, I had noticed rubber particles below the transmission which was due to a worn motor coupling. My second service step was to use a socket wrench to loosen the motor retaining clips for motor removal. The coupling was replaced, although the plastic driven "gears" were left in place and not replaced given they were observed in good condition and not easily removed with hand tools. After coupling installation to the transmission, the motor drive was aligned to engage the coupling. Alignment pins for the motor helped with such alignment. The motor retention clips were reinstalled and tightened - important to check the overall alignment here. Next, the rubber hoses to the pump were connected to make the final assembly step back to motor easy. Last the pump was resecured with the clips.
The agitator was repaired by removal of the softener dispenser - pulling and twisting up. Next a deep well socket was used to remove the agitator bolt. The agitator was lifted off easily. Finally, using the instructions provided a new thrust washer was installed, the agitator cam and cam dogs were installed followed by reassembly of the agitator. The agitator bolt was installed and tightened. The cover plate residing inside the softener dispenser was reinstalled, followed by the softener dispenser itself. The new parts are all now installed....last reassemble the outer housing to the washer...everything works great now.
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2 of 3 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsScrew drivers, Socket set
CustomerLinden from Wichita KS
The agitator no longer agitated
I popped the cap off the agitator removed a bolt. Removed the damaged parts. And replaced them with the new ones it was easy.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerYvonne from Saint James MO
4 small nylon pieces on shaft inside agitator, worn out, agitator would not turn properly. And
The process to replace the nylon pieces was to remove the protective cap, (which snaps in place),agitator (which is held in place with a nut) you will need a socket with an extention to reach the nut, and worn parts. replace the agitator repair kit, agitator and protective cap and your washer works as good as new. This is a very simple repair job, even a 10 yr old could do this
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerDiane L from Twinsburg OH
Dogs were stripped
Only had to replace the dogs, the remainder of the kit did not fit my washer. It now works like a dream, maybe better than before and since I did it myself I am very proud to have made the repair and did not require a $80+ service call. I pulled off the softener dispenser, used an 11/16" socket, removed the agitator, set it on the floor stood on it and pulled off the top of the agitator, removed the device that holds the dogs, put the new ones in and reassembled. It was super easy!
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerThomas from Fairburn GA
Would not agitate
Took sealing caps off agitator to access holding screw & followed instructions included with the repair kit to replace agitator unit. Ordered the part on Friday morning and had the part by early Monday morning. Impressed with the service........Thanks
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerRita H from Bastrop LA
Washer would not agitate
took out old agitator and installed new one, machine now runs like new. couldn't be happier.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsNutdriver
CustomerPatrick from Rochester NY
Would not agitate
The small plastic pieces that activate the agitator were worn down. Bought the 12$ kit intead of 3$ kit, came w an extra piece that keeps the dogs in place. Put it back the way I found it. Wife is psyched we didn't have to buy a new washer and I look like a rock star. ..
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerLennis from Jacksonville NC
Would not agita.
It was a blessing that I ordered the kit, because I thought it only needed the rubber seal and the four dogs. But because the seal and dogs cost less than the shipping I decided to order the kit and its good I did because the nochage on the basket sleeve was broke off. The blessing is that the sleeve was in the kit, sp it took 5 sec to slip it on along with the rest of the kit, and after about 15 min my wife was back to work. Thanks for saving me time and money without this web site I would have bought another brand new washer, thanks. Lennis from NC.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerDavid from Fairborn OH
Agitator top not working
Followed the instructions in the package and was done in ten minutes or less. Simple to do. Agitates like new and was donated to a needy family. Thank you for the great service. Also the thrust washer is included in the Agitator repair kit so don't need to order one.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsScrew drivers, Socket set
CustomerGary from Ocean Springs MS
Top part of agitator was spinning freely
Based on the trouble shooting page the website, I was able to confirm that I needed the $11 agitator repair kit. Small flat tip screwdriver and 7/16th socket with long extension is all that is needed. Once removed I could see all the dogs were broken, allowing the agitator to spin in either direction. Repair was exactly as described on a video I found while researching. Which is also the same as described on this website's page, but I like to see things!I used plumbers grease (silicon) for the o-ring on the cap and put back in order. 30 minutes and it's fixed!
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerWilliam from West Columbia SC
The agitator on the washing machine was not working at all; I was ready to call a repair man or buy a new washer
I popped the cap off of the agitator. I could see the grabbers weren't grabbing the side of the agitator. I thought I could take a shot at fixing it since I was ready to give up. Happened upon this site. With the model number, I was very easily able to find the parts I needed. Ordered them up. Took one bolt out of the assembly and the whole agitator came off. I popped in the new parts as the diagram was very easy to follow, resecured the bolt, and all was good. I saved a ton of money off replacement or even calling a service tech. Your site made this very easy with the detailed diagrams. Didn't order anything I didn't need. Only cost $11 to fix it and made me feel like Mr. Fixit. I will definitely use your site as my first, best choice for any problems I have in the future.
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