Agitator Repair Kit

PartSelect Number PS334650

Manufacturer Part Number 285811
Manufactured by Whirlpool

The agitator kit is most commonly used if the top part of the agitator is not moving correctly but the bottom is. This kit now includes all pieces shown in photo plus the thrust spacer, inner cap seal and agitator bolt washer. May need agitator grease for repair.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Will not agitate.
  • Unusual Noise.
  • Pumps but will not spin.
  • Shakes and moves.
  • Spins slowly.
  • Not cleaning properly.
  • Compare At

    $22.57
  • You Save

    $3.76
  • Your Price

    $18.81
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Agitator Bolt

Part Number 348478

This kit contains one screw with rubber gasket and threaded sealant. The screw head is 7/16".

$4.46
In Stock

Inner Cap Seal

Part Number 1490170

Also known as an O-Ring.

$2.88
In Stock

Thrust Spacer

Part Number 334562

This white thrust spacer is made of plastic and is also commonly referred to as a retainer ring. It is used in the agitator assembly of many direct drive washing machine models. This is the retaining ring for inside of agitator. May need agitator grease for repair.

$2.64
In Stock

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.2 / 5.0, 336 reviews What's this?
1-15 of 336
 

267 of 276 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsSocket set

CustomerClaude from Beckley WV

Clothes mover stopped working. Found, after disassembly, that cam dogs were broken into many pieces.

I first pulled the softener dispenser cap off, then re-moved the inner cap/seal by twisting and pulling (it was a little stubborn, but alternating my grip from side to side while pulling was helpful). Using a 7/16" socket with an extension to reach down inside the mover, I then loosened the agitator mounting bolt. Note the amount of torque needed to "break " the bolt from the threads holding it as you don't want to overtighten it when you replace it. It doesn't require much effort to tighten it., depend-ing on the size of your wrench. I then lifted the agitator up and off its shaft by slipping my fingers under it on opposite sides of its base. Then, I lifted the mover or auger off the agitator and removed the thrust washer, cam and cam dogs. Don't worry; the illustrated instructions which are included with the new parts are quite clear and understandable. Then, I placed the new thrust washer and cam and dogs (a separate instruction sheet shows you how to assemble the cam, dogs and bearing; not difficult). Here's the only complaint I have about all this: the instructions advise you to apply agitator grease to the top surface of the thrust washer, but the grease isn't included in the kit. I used standard plumber's silicone grease which I had on hand. Hopefully, that won't be a problem. There's a part # for the grease shown on the illustration (#350849).
It would be helpful if this information were given when ordering these replacement parts. You then put the auger and cam on the agitator and place the assembly back on the shaft in the wash tub and replace the mounting bolt and tighten it. Remember to not overtighten it. Then you place the inner cap/seal back inside the mover after lubricating the seal with plumber's grease or liquid soap and replace the dispenser cap. The instructions remind you that the mover is to turn only clockwise and, if that's what you have, you are finished. As a precaution, I checked the "play" (and there is some in it) in the mover/auger after assembly then checked it again after the first couple of loads we washed. It seems to be fine.
Please don't let the length of this story alarm or discourage you. I'm trying to include everything which might be helpful to anyone who wants to do this. It really isn't difficult. Incidentally, it probably wasn't necessary to replace the mover/auger in my machine as it looked to be in very good condition, but I thought it wise (at another's suggestion) to replace it in case it might wear the other parts prematurely. I hope this helps somebody out there and that I didn't forget anything. Again, the parts come with very good instructions. Just don't forget the grease!

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105 of 116 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers, Socket set

CustomerMichael from Claremont CA

Top part of agitator (auger) was not turning

Using kit 285587 was straight forward. Removed fabric softener dispenser & sealing cap. It took more time to find the socket set (needed a 7/16 socket) with a long driver (10 inch) than to unscrew & remove the auger & agitator.
Cleaned up the bowl whilst it was apart (good buildup of junk under the agitator). Replaced agitator, new thrust washer to find that grease should be applied but isn't included in kit (get part not 350849). Grrr.... Applied new auger, cam, dogs and holder. (No instructions in kit for assembling cam, dogs & holder, but you can work it out ok). Applied new bolt & washer, new seal on cap. Installed fabric softener. Could have been a 15 minute job but peace and quiet in the garage makes it worthy of taking longer ;-)

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57 of 58 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsNutdriver, Screw drivers

Customerclark from paris TN

Washing machine not agitating

wife complained about washing machine making bad noise and she said it was not spinning. So being the good husband that I am, after she yelled at me 8-10 times I stopped what I was doing and sure enough she was right , the washing machine wasn't working correctly. Started testing the agitator by spinning it back and forth. it would only catch on the dogs every once in a while. the washer is only 3 years old, thought maybe one of the kids toys or lint was interferring with the dogs, pulled this dispenser off the top and then another plastic cap with a black o-ring off and found the agitator and dogs gears worn down and chipped. think it was a 3/8" socket I used, but you need a long extension to get to it. Part was labelled well and it was very easy to order. problem I had was when the new parts came in I had ordered the agitator repair kit ($16) and the thrust spacer ($5). Well it's not that $5 is alot of money but the spacer I had was worn and I was in there anyway so why not. The agitator repair kit comes with a thrust spacer but it was not shown on the otherwise very detailed pictures. So it would cost more for me to pay the shipping to return the unused part than not. the agitator repair kit description reads "This nine piece agitator repair kit comes with a two and a half inch cam, a thrust spacer, and four dogs (agitator dogs) but the thrust spacer is not shown. You could say I was 30% more into parts cost and make it sound worse. Had I been an actual repair man instead of a home do it yourself kind of person, probably would have known to call and speak with a rep vice going at it online solo. anyway, 5 minutes and the washer was back up, wife was happy, and I was able to continue with what i was originally doing.

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22 of 24 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:More than 2 hours

ToolsScrew drivers, Wrench set, Wrench(Adjustable)

CustomerJohn from Upper Montclair NJ

Some of the teeth on the gears within the gear case stripped. And also, some of the agitator clutch parts were warped (they were plastic).

I'm not the one who actually did the repair, so I can't give you a blow-by-blow description. But my friend did the actual repair (I found and ordered the parts from your web site).

There was one almost insurmountable problem, however. The three-pin cog that connects the new gear case to the rest of the washing machine was changed.......the cross-section of each of the cogs was not round.....but teardrop shaped. I ordered the correct gear case, based upon the model number of the machine, but apparently somewhere down the years Whilrlpool must have changed the cog profile design.

So, the man who did the repair simply got out a metal mill file and filed down each of the cogs so that they were round. It wasn't perfect, but it worked.

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21 of 22 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsNutdriver

CustomerMark from Long Valley NJ

Cloths mover was worn out

1st removed the cap, then took nut drive/ long socket and removed the agitator nut. Pulled up and removed the agitator / cloths mover. With a gentle pull and twist the cloths mover separated from the agitator. The old dog assembly fell out in the process. Installed new dog kit in agitator and put new cloths mover on the agitator. Put back in machine and tightened nut. Your web site is great . Easy to navigate and understand. Parts shipped same day and were at my house the next day. Great Prices and also found the live chat useful. Will sure to use again.
For this repair I do recommend replacing both the dogs and the cloths mover as the slots in the cloths mover do wear.

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20 of 21 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

Tools

CustomerPhilip from Flat Rock NC

Top half of agitater not working properly

Removed softner dispenser, removed bolt on top of agitater,replaced parts supplied with repair kit.
Directions were inclosed in package that were easy to follow.I ordered Thrust spacer not knowing it was included in repair kit.

I WAS VERY PLEASED WITH YOUR WEB SITE AND DELIVERY TIME.

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17 of 17 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsSocket set

CustomerKelly from Newport News VA

Agitatorwouldn't agitate on the washing machine

before ordering the parts, I pulled the cap of the agitator, removed some internal parts of the agitator - had to remove one hex head bolt, and noticed the threads on the 3 little teenie weenie plastic dogs were worn off. I bought the repair kit on line after entering the model number, parts were here in a few days, and the repair took about 15 minutes. Works like new again.

The directions provided with the parts were very clear and made the job quick, easy, and painless.

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18 of 25 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:1- 2 hours

ToolsPliers, Screw drivers, Socket set

CustomerGilbert from Fair Lawn NJ

Washer would not spin and the agitator would not turn

I basically dismantled the washer and turned the washer over to access the motor,transmission and pump.I disconnected the electrical connections first.I then released the clips for the pump and the clips for the transmission.The coupler was broken in little pieces.I went to Google to search for parts and happened to reach your Web Site.I found the part number for the coupler from the schematic and ordered it.It was then I discovered the part number for the cam dogs for the agitator so I ordered it also.While on you site I read the various troubleshooting stories and how each was repaired.I put myself through a lot of unnecessary work by dismantling the whole washer when all I had to do was turn it over and access it from the bottom.The parts arrived in three days and the install was rather simple thanks to the direction of your site.I had a heck of a time reassembling the washer but all in all $42.00 was a lot cheaper than a repairman or a new washer.We now have a working washer and no leaks.
Thanks to your site ,I have a happy wife and clean clothes.

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14 of 15 people found this instruction helpful

Parts Used

  • Agitator Repair Kit

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsSocket set

CustomerJo Anne from Crossville TN

Agitator making noise and didn't want to turn

I unsnapped the top of the mechanism and removed the agitor assembly, (I had already put together the new one,) I just had to unsrew the old one to get it out and screw in the new one. This took me less than 10 minutes from start to finish. My husband was away for the week and this was left up to me if I wanted it done. So I (a female) decided that I would attempt it.
A Piece of Cake. thanks to Parts Select, I have a few more years with this machine. I was really hating to purchase a new machine. So for less than $25.00 with no service call "I Fixed It!"

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13 of 15 people found this instruction helpful

Parts Used

  • Agitator Repair Kit

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsPliers, Socket set

CustomerTenel from The Woodlands TX

Agitator did not rotate properly

1. Removed the softener dispenser
2. Removed the cap covering the clutch dogs and the bolt holding it all in place.
3. Removed the bolt holding the two agitator pieces and the clutch dogs together.
4. Removed the two agitator parts.
5. Replaced the clutch dogs.
6. Reassembled and put the bolt back in place.
7. Replaced the gasket on the cover that goes over the clutch and bolt.
8. Replaced the softener dispenser

Very easy!

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13 of 16 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsSocket set

CustomerPatrick from Marysville WA

The upper agitator arm would not rotate

It was extremely easy. I removed the plastic cap under the softener dispenser, removed the nut and washer that holds the upper agitator in place and then replaced the parts that came in the kit. The most important note for those who may be doing this job is that the o-ring for the cap under the softener dispenser, the seal washer for the bolt and the thrust spacer under the upper agitator all came with the kit. I did not realize that and ordered them all seperately.

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11 of 11 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsSocket set

CustomerCaven from Richmond KY

Upper agitator wore out

Pull the cap off of the top of the agitator.
Pull the plastic peice that is inside of the agitator up.
Use a deep well socket with an extension and remove the nut.
Pull the agitor off.
Follow the installation instructions that come with the part.

I saved $40 on the cost of the parts and the price to repair, which would probably cost about the same as the part I would have picked up at the local supplier. ~$90.

This is the first time I used the site. Two thumbs up. The price is right and the delivery is fast.

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11 of 12 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerMARLON from SAN RAMON CA

Washer stops on cycle

First unscrew panel and it s an easy access to the timer. Unplug wiring in the timer and put the new one and put panel back. No need for instruction its a one plug wiring. Very easy and a lot of space to work on.

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12 of 16 people found this instruction helpful

Parts Used

  • Agitator Repair Kit

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers, Socket set

CustomerMatt from Pawtucket RI

Upper portion of agitator, no longer pushing clothing down.

The instructions came with the repair kit, it was fairly simple and straight foward.

One bolt held the entire agitator unit in the washer, as well as held the upper and lower halves together. Once that nut was removed the two halves seperated and the plastic clutch pieces could easily be replaced wtih the new onces in the repair kit.

Very easy do-it-yourself repair! Took about 20 minutes because I was being cautious. Next time I could do it in 5 minutes.

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12 of 17 people found this instruction helpful

Parts Used

Level of DifficultyDifficult

Time to do repair:More than 2 hours

ToolsPliers, Screw drivers, Socket set

CustomerBryant from Jacksonville FL

Leak from the front, bottom edge

First I watched the vid, from this website that showed how to replace a pump on the Whirlpool model I have. It was very helpful. Then, on the same web page as the vid for washer pump replacement several DIYers describe how they did the repair and rate how difficult it was. This also was very helpful. The info from these two sources confirmed to me that it was the pump that was leaking. Tilting the washer back far enough so I could see the pump also visually confirmed it was the pump.
If the pump had come off easily I would not have had to take the cabinet off. All I would have had to do was lay the washer on its' back to get the pump off. But noooo, the pump was rusted so tightly to the motors' shaft that I had to be more aggressive, to remove the pump, than the measures mentioned in the vid.
After finally getting the pump off I saw that the end of the motors' shaft had corroded and was misshapened enough so that I had to "persuade" the new pump onto the shaft.
I also ordered these parts (1. Direct Drive Coupling 2. Agitator Repair Kit and 3. Clutch Assembly) after I read in the DIYers descriptions that many of them, who changed their pump, also changed these parts. Since my washer was 15 yrs old it made sense to replace these parts which usually wear out before the pump.
Unfortunately, after I got everything reassembled the new pump leaked more than the old one. Guess I over-"persuaded" the new pump onto the shaft. That, and I don't think the new pump is as well built as the original so it couldn't take much persuasion.
Now I either: 1. buy a new pump and motor or 2. buy a new washer which is what I'll most likely do.
If I had a do-over I would only get the pump. If it worked properly with no leaks, then I would buy the other 3 parts, if it didn't work, I would only be out $40 instead of the $95 I'm out for the 4 items. Being frugal or, as my family says, "cheap," I do have to be careful. There is a point where repairing something old is more a point of pride than good sense. I don't know where that point is and I definitely wouldn't have brought this up if the new pump had fixed the washer.
Also, after struggling for quite some time to put the cabinet back on, I Googled "how do I get a Whirlpool washer cabinet back on?" After watching one of the vids Google answered back-I was able to put the cabinet back on in less than 10 minutes.
I hope this has been helpful. Happy DIYing!

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