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2 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerRANDI from APACHE JUNCTION AZ
Top of agitator was not engaging
1st i TOOK THE TOP CAP FROM THE AGITATOR, I THEN REMOVED THE MIDDLE CAP. I THEN REMOVED THE 7/16th BOLT FROM THE MIDDLE OF THE AGITATOR AND REMOVED THE AGITATOR. I TOOK THE OLD BROKEN PARTS OUT AND REPLACED THEM WITH THE NEW PARTS. I THEN PUT EVERYTHING BACK TOGETHER IN THE REVERSE ORDER TRIED THE WASHING OUT AND IT WORKS GREAT.
ACTUALLY I JUST FOLLOWED THE INSTRUCTIONS, WHICH TOOK 20 MINUTES, AND EVERYTHING WAS KOPACETIC.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:15 - 30 mins
ToolsNutdriver, Pliers
CustomerRichard from Grass Valley CA
Top of agitator didn't agitate
My kit didn't have instructions, and there was one thing not mentioned by others, so I'll pitch in this info: 1) pry off the agitator cap. 2) Removed the bolt with nut driver & lift out agitator. 3) Now, to get the cam assembly out, I had to use some long needle-nose pliers to snap off small horizontal tabs that extend from the old cam assembly. These tabs exert outward pressure on some vertical tabs that extend upward from the agitator base and hold the cam assembly in place. It probably wouldn't be a big deal if you broke off the vertical tabs by mistake, since the bolt would hold the cam assembly in place anyway. With the horizontal tabs gone, the old cam assembly can be lifted off the agitator base. 4) The new assembly can be put in place, but the vertical tabs just mentioned need to be positioned so that the new assembly can be slid over the top. If they are bent, the new cam assembly will not drop down in place! 5) re-assemble the rest. ALL IS GOOD!
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerGary from Lake Havasu city AZ
Upper agitator would not move
Removed the fabric softner despenser on to of agitator.
Removed the filter inside the agitator, pull straight up
Removed the bolt in the center of the agitator using a an extension on a 5/!6 socket.
Pulled the agitator out of washer removed inner works by hand. There are 4 fiberglass parts with teeth on them, I removed these 4 units and replaced them with new ones and it them put agitator back together in the reverse order. Works great.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerDaniel from Susquehanna PA
The top agitator wasn't turning.
I found the Agitator "dogs" (really that's their name) to be stripped. Ordered the part and got it within two days. It was a very easy fix and the old washer works great now.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers, Socket set
CustomerLarry from Aloha OR
Broken agitator dogs
Pop the cap on the agitator with a screwdriver then take out the bolt underneath. Replace the agitator dogs.
When putting the bolt back, don't tighten like its going to jump out of the washer. I think that's why I had to replace it a second time
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsNutdriver, Screw drivers
Customerjoaquin from camarillo CA
The "dogs"did not work anymore sothe agitator wasn't turning
only took a nut out got parts out replace the "dogs" and that was it,put parts back in place and done.Something I want to point out is that it would be much better if part select use the post office better than fed ex is faster and cheaper.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers, Socket set
CustomerGerald from Minnesota MN
Dogears worn out
1. Removed the cap to the agitator with a flat tip scewdrver in the slot at the base of the cap.
2. Used a 7/16 socket with an extention to remove the hold down bolt.
3. Remove the bad part and installed the new one.
4. Reinstall the agitator.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerPatrick from Glenside PA
Upper agitator quit working
I remove the retaining bolt from the agitator - a little force need to separate the top agitator from the bottom - removed the dogs from the old part - did not have to even use the replacement tower - put it back on and the washer works like new. I had been already pricing a new washer ( $500)- this site is great - instructions were clear. I am an accountant so, I am not a guy that normally works with equipment. some of the user's repair stories made it easy
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerRobert from Carlisle PA
Teeth were worn off the dogs, washer wouldnt aggitate
Remove the adgitator cap, remove a 7/16 bolt inside the agitator, lift out the top half the agitator and replace the guts with the new one. then insert and replace the bolt and snap the cap back on. The whole process didnt take 5 minnutes. it took longer to drive to the peoples house than it did to do the repair ! damn shame i couldnt charge by the minnute instead of by the hour. I cant believe kenmore got away with putting such junk on the market ! I' m sure many of these kits are being sold to those who do heavy loads od laundry!
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerLARRY from GOLDSBORO NC
Would not agitate
POPPED THE CAP OFF, REMOVED THE INNER CAP, REMOVED THE 11MM BOLT THEN REMOVED THE UNIT. THE UNIT I PURCHASED WAS TOO TALL(MY FAULT FOR NOT MEASURING) BUT THE DOG EARS FIT INTO THE OLD UNIT JUST FINE, AFTER ALL THAT WAS REALLY ALL THAT WAS WRONG WITH THE OLS ONE
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsScrew drivers, Socket set
CustomerJohn from Asbury IA
Top agitator not turning
Removed top agitator cover. Removed bolt and pulled out the cam holding the dogs. Assembled new cam w/dogs put in place and installed bolt plus agitator cap and was ready to wash.. Very Simple
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsSocket set
Customerpaul from mount Juliet TN
Agitator weak, hardly turning
took the cover off the top of agitator, removed 3/8" bolt that went through cam and secured agitator. removed agitator and replaced the 4 agitator dogs and cam.
replaced agitator, tightened bolt, replaced cover. the washer works like new again? thankyou for your help and the correct parts.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsScrew drivers, Socket set
CustomerCharles from Mechanicsville MD
The top of the agitator no longer would engage, the little ears were stripped
I pulled the top off ( the fabric softner dispenser) unscrewed the nut pulled up on the agitator replaced the ears put it back together. . It works just as good as a $75.00 an hour repairman could have done. And the wife wanted a new washer? Ha
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerPatricia from Milan MO
Agitator wouldn't turn
remove fab softener dispenser top and use 1/2 inch socket to take off the broken part. Assemble part and install.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerDebra from Salem WV
The little dogs in the top agitator were worn out.
Easy. I took the fabric dispenser off, popped the cap off the top of the agitator and my husband removed the big screw down in the hole. We pulled the thing apart, took the old part out, put the new part it, put it back together. The hardest part was getting the big screw loose. (That's where my husband came in.) My $75 washer I bought at auction works like a new one!!
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