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★★★★★
★★★★★
Susie M - October 14, 2021
Verified Purchase
Frig Drawer
Thank you for helping me get the correct replacement drawer. And it arrived very promptly.
★★★★★
★★★★★
Luis F J - February 25, 2020
Verified Purchase
It fits well to my fridge
Excellent condition!
★★★★★
★★★★★
Ted M - July 11, 2019
Verified Purchase
Crisper drawer fit.
Part was a perfect fit and arrived in great condition - very well packed. Part arrived before the scheduled delivery date,
★★★★★
★★★★★
Virginia L - March 11, 2019
Verified Purchase
Looks great!
It’s perfect! Looks like I have a new refidgerator. Arrived well packed and promptly.
★★★★★
★★★★★
Stephen M - July 13, 2018
Verified Purchase
Crisper Drawer fit perfectly, just like the original
Our crisper drawer broke on the front "pull" handle. I ordered the replacement and it fits perfectly, just like the original. Delivered in timely fashion. We're all good! Thanks!
★★★★★
★★★★★
Julie S - June 20, 2018
Verified Purchase
Easy repair, a draw replacement
Service and shipping was excellent.
★★★★★
★★★★★
Michael W - March 20, 2018
Verified Purchase
It fit perfectly!
Super great
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Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 4 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
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New crisper drawer
Installation was no brainer. Replaced draw. But, the ease of finding right part, ordering and shipment was outstanding.
John from SAINT CHARLES, MO
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
1 personfound this instruction helpful.
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plastic crisper pans broke
the plastic handle of both crisper pans broke. had to buy the entire pan. just took out the old and slipped in the new ones.
robert from sarasota, FL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
1 of 2 peoplefound this instruction helpful.
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None
My husband had no problem doing the repairs they were very easy and the customer service and quick delivery were just awesome!
my order was processed and received withn 3 days. Replacing the parts on my kitchenaid refrigerator was straight forward, since the design was made for quick removal for cleaning of parts, with no tools required. My only recomendation to KitchenAid would be possibly design the weak points a little stronger so they do not break in th
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6 questions answered by our experts.
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Susie
February 13, 2018
The meat drawer handle broke off. Can’t figure out what part that is or can I get new drawer.
For model number Kscs25fkwh02
Hi Susie, Thank you for the question. The handle is not sold separately from the drawer its self, Part Number: PS11739020. Hope this helps!
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Christy
August 14, 2017
My crisper drawer won't open. It's stuck closed except at random times. What causes this?
For model number KSRS25QFWH00
Hi Christy,
Thank you for your inquiry. Whatever is causing the problem will be physical. I would suggest checking the back wheels of your drawer and also checking to see if there are any blockages in the track that the wheels roll on. You might have to replace the wheels on your drawer if when you spin them there is resistance. I hope this helps. Good luck with your repair.
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Galen
February 26, 2018
The drawers in the refrigerator do not hang or slide. Is it the track or the drawers? I think both are broken or faulty.
For model number KSRS25QDWH01
Hello Galen,
Thanks for your question. It would be worth examining both closely to check if there is any wear and tear, but if you suspect both are faulty, definitely replace both. The rails would be included with the frame, part number PS11738990, which does not come with the glass.
I hope this helps.
Will it fit my model indicated above, i.E. Counter depth?
For model number Kscs25fkss02
Hi Donald,
Thank you for your question. This crisper drawer is listed under your model number and it is designed to work with your refrigerator. I hope this helps. Thank you and have a great day!
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David
April 11, 2019
There is a long thin rubber gasket (13.5" x 3/8") on the top front of the chassis where the crisper drawer meets the chassis when the drawer is closed. Ours is falling off. Is there a replacement for the gasket? If not, can you recommend how to glue the gasket back on? Thanks!
For model number KSBS25FKBL01
Hello David, thank you for inquiring. On your model the Gasket you are referring to is part PS11738306.
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Kris
October 11, 2021
Our refrigerator is missing a drawer. I would like to replace it. I think it is a crisper drawer. It is not the bottom meat drawer. It would be the second drawer from the top. Can you tell me if the crisper drawer is the correct drawer to order.
For model number KSRS25IHSS00
Hello Kris, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11739020. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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