Double Outlet Water Valve

PartSelect Number PS304374

This double outlet water valve has quick connections. This valve has 1/4 and 5/16 John Guest fittings for the outlet lines and a 1/4 compression fitting for the inlet line.

This part works with the following brands: GE, Hotpoint & Kenmore.

This part fixes the following symptoms:

  • Leaking water
  • Water dispenser will not dispense water
  • Ice maker will not make ice
  • Compare At

    $55.45
  • You Save

    $9.24
  • Your Price

    $46.21
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Installation Instructions

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6 of 8 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers, Socket set

CustomerGary from North Salt Lake UT

Getting ice but not water from the dispenser

On the web site I explained the problem and the solution was immediate. I went to the installation video and was instructed how to install the double outlet valve. It took about 10 minutes to take out the old part and install the new one. I didn't have water immediately so I viewed comments by others and learned that I may have a frozen line in the door. I tried thawing out the line and in about 3 hours and I had water. I figure I saved about $200.00 by doing it myself. Thank you partselect.com

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4 of 5 people found this instruction helpful

Parts Used

    • Double Outlet Water Valve

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsNutdriver

CustomerLarry from Raymond NE

Ice maker making no ice

I first replaced in-line water filter to the fridge. No ice. Then I replaced the water filter inside the fridge. Still no ice. I inspected the water inlet feeding the ice cube trays and it was froze up with ice. I removed the two screws holding the ice maker in place to remove the ice from the inlet tray. I then used a hair dryer to melt the ice accumulated in the in-coming water tube. Turned off the water and unplugged the fridge. When replacing the old water valve, I first blew through the hose feeding the ice maker to be sure that it was clear of ice. After re-attaching the water hoses and the electrical connections, I turned on the water, plugged in the fridge and turned the ice maker switch back on. Next morning I had ice cubes. Only mystery is I am not hearing the usual water noise when water is feeding the cube tray like I did before, - not to worry though if it works. My drawer is now full of cubes.

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3 of 3 people found this instruction helpful

Parts Used

    • Double Outlet Water Valve

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsNutdriver

CustomerBob J from Platte City MO

Water not dispensing

Background: My refrigerator was part of the class action law suit back in 2006. As a result both doors, the auger in the ice maker and a heating element in the freezer were all replaced.

Problem this time: Water was not dispensing.

Solution: Replaced the double outlet water valve in the back lower left portion of the refergerator. Water was coming into it from the water filter hose, but not coming out of it when the water dispenser in the front was engaged.

Further, I found that the coils in the back of the freezer were iced up and I therefore defrosted them with a heater. Thus, the original problem encountered with the law suit, did not get fixed by simply replacing the doors. That problem is still there. I think the defroster/heating element in the freezer is again not working.

However, I do now have water flowing again and the installation was, as others have described, very easy. Thanks for the online help.

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4 of 6 people found this instruction helpful

Parts Used

    • Double Outlet Water Valve

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsNutdriver, Wrench(Adjustable)

CustomerRichard from Temecula CA

Water in door dispensor quit working

First, I turned off the water supply line to the refrigerator from the house at the wall and unplugged the power cord. Secondly, I removed the small screws that hold the piece of cardboard over the opening in the lower left corner (rear of the refrigerator) by the compressor. Thirdlyl, I removed the other end of the water line where it attaches to the water valve with an adjustable end wrench. Then I removed the small screw that holds the double water outlet valves to the refrigerator frame. I then removed the water valve by pulling it out of the rear of the refrigerator, unplugged the electrical connections, and cut the water lines where they enter the valves. I then plugged the electrical connectors into the new valves and pushed the hoses into their respective openings. These are one-way connectors - once you push them in (firmly) they will not leak or come back out. All I did then was replace the valve and secure it with the one little screw and then replace the cardboard piece onto the rear of the refrigerator. Don't forget to turn the water supply back on. That's it!!

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3 of 4 people found this instruction helpful

Parts Used

    • Double Outlet Water Valve

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsSocket set

CustomerTheodore from Carteret NJ

Water leak behind refrigerator

Shut water behind the refrigerator, unplugged the unit. Unscrewed the back tin panel and simply unscrewed the brace scew for the Double Outlet Water Valve. Disconnected the hoss - inspected the hosed for wear. Next detached the hoses and power source to the unit... reconnected both hoses & power source, plug the refrigator back in and inspected for any water leaks. Simple!

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2 of 2 people found this instruction helpful

Parts Used

    • Double Outlet Water Valve

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsNutdriver, Wrench(Adjustable)

CustomerAlex from Tampa FL

Water not dispensing

Moved refrigerator forward, this allowed me to work on the back panel. Unplugged the refrigerator power cord. Released all 6 screws, removed panel then release an additional screw that was holding the water valve and the two (red & blue) connectors. Then installed the new part in reverse steps. Plug the unit and job well done. I had purchase the water filter already after several minutes push for water from the dispensing front part of the refrigerator and good to go, later in the evening we notice the ice maker working fine and producing ice. Thank you parts select.

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2 of 2 people found this instruction helpful

Parts Used

    • Double Outlet Water Valve

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers

CustomerRobert from Huber Heights OH

Water dispenser was slowly leaking

Shut off water supply. Unplugged refrigerator. Removed cover. (6 screws -- nutdriver will come in handy). Removed screw securing water valve to frame (again the nutdriver). Unplugged red and white power connectors to solenoids. Using channel locks, loosened nut holding main water supply to valve and removed. Depressed compression fittings to valve and pulled out plastic water lines that supply water dispenser and ice maker. Reconnected main water supply to new part. Pushed both water lines into respective fittings of new part. Reconnected power supply to solenoids. Attached new part to frame with screw. Replaced back cover. Turned water supply back on. Plugged refrig. back in. Problem solved! Savings = $300!

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2 of 3 people found this instruction helpful

Parts Used

    • Double Outlet Water Valve

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsNutdriver, Wrench set

Customernancy from Mt. Washington KY

Was not getting water to the door.

Moved refrigerator out from wall, unplugged from electric, removed plate at bottom back with 1/4 nut driver, turned incoming water valve off, disconnected water line from water valve on refrigerator, removed mounting screw, remove water lines from valve and electrical plugs, set old valve aside and replace with new valve, reconnecting water lines and electrical plugs then remount bracket, reconnect water line from source, open water valve and check for leaks, replugged refrigerator and depressed the door button to check to see if working. It worked and there was not any leaks. Replaced back plate and placed refrigerator against wall. Job completed.

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2 of 3 people found this instruction helpful

Parts Used

    • Double Outlet Water Valve

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsNutdriver, Screw drivers

CustomerLUIS from MIAMI FL

Water valve isn't work

I put the water hoses out the valve
and put the hoses back in new valve
after that put the valve in the same
place with the nutdriver.
When refrigerator take the temperature
inside, the ice began really easy.
thank you.

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsScrew drivers, Socket set

CustomerBruce from Mebane NC

Ice cube production stopped; ice cube chute door is seized.

Problem: I have a black colored GE 24.9 cubic inch side-by-side refrigerator, model #GSH25KGMCBB that I purchased new in 2002. The ice cube maker stopped supplying ice cubes and the ice dispenser door stopped operating.

Repair: Unplugged refrigerator first and shut off the house water supply valve. Removed the lower rear access cover and replaced the double solenoid water valve. Icemaker and water dispenser tubing are easily removed by pushing in and holding down the white plastic collar where the tubing is inserted into each port on the valve body; no tools required to release the tubing. Hint: When reconnecting the water outlet tubing, ensure the tube diameter matches the port on the valve body. Insert each tube by hand back into the ports of the valve until they firmly seated.

Removed the control panel by inserting a small screwdriver into the three holes located on the bottom of the control panel body. Removed all of the ice dispenser door hardware and the door solenoid. The door solenoid armature was seized by corrosion. Cleaned off all of the accumulated dirt and mold with a 1:10 ratio solution of bleach and water. Replaced all of the door recess and solenoid valve fasteners with my own stainless steel #4-40 thread, 0.25" long socket head screws for longer life. The installation of the remaining hardware is the reverse of how it was removed.

The installation looks very clean now and $150 later, the ice maker still doesn't produce ice!

Root-cause analysis: I disconnected the ice cube maker water supply line from the double solenoid valve at the rear of the refrigerator and was able to blow air with my mouth straight through the outlet of the water tubing located inside of the freezer compartment; to ensure it wasn't blocked. Verified the water supply valve is not being energized! Turns out that the blinking green LED indicator on the ice cube maker is indicating more than the troubleshooting guide does about that because the white colored insulated conductor in the electrical harness for the ice cube maker is not energizing the solenoid on the water supply valve!

Conclusion: the ice cube maker assembly is next on the list of replacement parts!!

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2 of 3 people found this instruction helpful

Parts Used

    • Double Outlet Water Valve

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsNutdriver, Socket set, Wrench set

CustomerDarren from Riverside CA

Was not able to get water out of the dispenser or the ice maker

Very simple fix. Just remove the back cover, unscrew the water valve, unplug the water valve and disconnect the water line. Then reinstall the new one. Takes about 15 to 20 min and it worked like a champ

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1 of 1 people found this instruction helpful

Parts Used

    • Double Outlet Water Valve

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers, Wrench(Adjustable)

CustomerJake from Brainerd MN

Ice maker inlet tube was freezing up, and eventually the icemaker overfilled and completely froze up

After lots of research online, i narrowed my problem down to be the double outlet water valve, behind the fridge. My biggest problem was getting the refridgerator out of its spot, but after that it was pretty simple to change. I took the cover off the bottom, in the back of the fridge, then i removed the inlet waterline (after i turned off the water supply to the fridge). After that i removed the screw that holds the valve to the framework. Now i pulled off the two other waterlines from the old valve and moved them, one at a time, over to the new valve, along with the wire harness. The rest of the instalation was reverse order. Simple fix that im glad i didn't pay an expert to do!

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1 of 1 people found this instruction helpful

Parts Used

    • Double Outlet Water Valve

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsNutdriver, Wrench(Adjustable)

Customermartin from cedar hill TX

No water at the dispencer

First time the water hose in the door was frozen. Thawed hose and started water flow. About 2 week later water stopped once again. Did a little trouble shooting and determined the valve stopped working. Ordered a unit, installed in a very shor time and all is good so far.

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1 of 1 people found this instruction helpful

Parts Used

    • Double Outlet Water Valve

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsScrew drivers, Wrench set

CustomerDeborah from Cantril IA

Ice maker not providing water upon demand

We bypassed the water valve and went directly to the motor and the water valve didn't affect the outcome, therefore the part wasn't necessary, we didn't open the new part. We will check out the ice maker itself to see what the problem, to order the correct part. Sorry.

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1 of 1 people found this instruction helpful

Parts Used

    • Double Outlet Water Valve

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsNutdriver

CustomerRandall from Spurgeon IN

Ice maker was running over

removed the back cover, removed one srew that held the valve, disconnected water lines, and installed the new valve. Piece of cake!

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