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PartSelect Number PS303781
The defrost heater keeps the cooling coils from frosting over. The heater will get hot and melt any ice or frost build up around the coils.
This part works with the following brands: GE, Hotpoint & Kenmore.
This part fixes the following symptoms:
Level of difficulty, as far a mechanical skill goes is relatively easy; however, everything in the interior of the freezer (including icemaker) must be removed to get to the defrost thermostat. The defrost heater only needs the racks and back panel removed. It probably took about 45 minutes with a heat gun to melt the ice off of the coils so that I could work on it-need lots of towels/rags to pick up the water.
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took out heating element while ice was still on coils..replaced w/new one, thought it would go on to defrost right away ,but freezer had to run it's cycle . Then after about 4 hours all ice was gone and all went ok..back to normal and it is now set on #4 working fine .
Called the repair guy, he came and said the heater was ok and changed the thermastat.Well that didnt work and the heater looked real bad.So i got one and changed it. Well that worked for two weeks, next i got the motherboard. I looked into it and they have alot of problems with them.And My water and ice machine quitto, so i got one an put t in. So far its not freezing, its been two weeks. But my water and ice machine still wont lite up or work.I was told not to buy Ge buy a service guy before we got it. But the wife went with her cousin and when they got back that is what she got.
Freezer section defroster heater was inoperative. turned off the refrigerator by turning the right knob in top rear refrigerator to 0. Used hose on a vacuum sweeper blower side to feed warm air into the bottom rear section. Removed the top plastic panel behind the ice maker to allow air flow to exit through the fan to defrost the freezer coils.Placed a flat oven pan into the area beside the vacuum hose and sponged up the melted frost water. After 30 minutes, water ceased to drain.Removed freezer shelves, and 5 screws on rear freezer wall. It took about 2 minutes to remove the heater & braw assembly at the bottom of the coils. 2 screws have to be removed and wires just clip off and back on again. Replaced the 2 screws.Replace rear coil wall cover and turn on the refrigerator to 5 to 7 and replace cover and shelves.
I viewed the online video, which really is helpful.Most of my "repair" time was defrosting the freezer coils (about 1 hour). After removing the freezer shelves and access cover the thermostate and heater were in plain sight. The heater is held in place with two phillips head screws and two wires that unplug (one on either side of heater).The other tools came into play when removing and replacing the thermostate. Cut the two wires and strip for wire nuts, same with new thermostate. Wires color coded. I use electrical tape after appling wire nuts to seal the nuts.I ordered a timer but found out, after research, that my model has the timer interagrated on the motherboard (main electrical board) (like in a home computer). So I returned the time for refund.Super fast delivery of ordered parts. I ordered one evening, they arrived the next day.
1: unplugged the power to the fridge to allow it to defrost the back wall of the freezer2: cleaned all the water from the thaw job3: removed the shelves in the freezer4: removed freezer light bulb cover, and all screws on the back wall that hold the panel cover over the coils (this is on the inside of the freezer compartment)5: removed heater element that was obviously burned out -- looked like a burned out light bulb -- the rubber insulator ends were dry cracked6: replaced with new heater element7: cut wires to thermostat -- removed old thermostat8: used wire nuts to connect the new thermostat (used water proof silicone on wire nut connections)9: reinstalled thermostat to coil, installed back wall panel with screws, and then put the shelves back in10: set the fridge and freezer to 5 simple as pie -- good luck!
I removed the cover on the back of the freezer side of refrigerator to expose the anti freeze element use the hair blow dryer to melt the ice on the coils put 2 towels to colect the water thats wath take me time, to replace the heath element was a 1 minute job.
Defrost heater turned black. Test showed infinite resistance. Problem went away after the heater was replaced.
A few years ago, the evaporator coils in the freezer started icing up. The defrost cycle had failed. The element was still working, so I was able to manually defrost by jumping the defrost element from the board (NOT recommended). After the defrost element burned out, I was stuck with defrosting manually using a hairdryer. Given this unit does not have the old-fashioned traditional defrost timer, and since I couldn't find any good information about the electronics back then, it appeared from my research I would have to spend nearly $200.00 for a new circuit board. Recently after discovering PartSelect, I was able to diagnose the failed defrost thermostat, ordered it and the defrost heat element, received them quickly, replaced them in less than a half hour, and now my fridge is like new!! Excellent site, PartSelect!!! Also, the Ice bucket glide was a simple replacement (of a broken glide) with two screws using a nut driver. Easy fix.
Unplug your refrigerator. Remove the shelves, light bulb shield and light bulb. Remove the two hex head screws to either side of the light bulb. Wiggle out the back panel. Locate the heater assembly hanging from the bottom of the coils secured with two screws. Remove both screws and lower out the heater. Unclip both connectors from either end of the heater. Take the new heater and replace both end clips. It only goes in one way, so you can't mix them up. Using the two screws, attach the new heater exactly like the original. Wiggle the back panel into place and replace the two hex screws. Put the light bulb and shield back in place and put back in the shelves. You are done.
Simply detached two screws from defrost heater & bracket assembly, pulled out plugs at each end, and plugged in new part, reattached screws.
Remove shelve from fridge. Removed four screws from back panel. Remove one screw that was holding the light bulb. Removed the panel (be careful with side stripping. Cut the wires from the old thermostat (leave plenty of wire to splice. Splice in the new one, use connectors, crimp, and then tape with electrical tape. To remove heater and bra, remove the screws on each side and remove the wire connected to it. Use needle nose pliers to remove. Install new one by installing wires first and then the screws.
checked web site for similar problems and said it was either the defrost heater or timer took my chances and went with the heater Its been 2 days and so far it seems to be working correctly if it happens again will change the timer Thank you for your help with this product couldn't be happier didn't have to have a repair man come would have been hundreds I am not a handy person but your site made it so easy
I started by replacing the defrost thermostat. I was wishfully thinking that would solve the problem, and I knew I would have to do it anyway (you have to remove it to test it, so, for nine bucks . . .). That was the hardest part of the job, because I am wide and the freezer is narrow. (PartSelect has a good instructional video.) A good wire stripping tool is worth the investment. My mistake (laziness) was not testing the defrost heater when I had the chance. It was shot, too. I quickly ascertained that it needed replacing (frost on the rear of the freezer; the original problem) and so I ordered one. The first one I got was defective. PartSelect over-nighted me a second one for no additional shipping. Installed it as soon as it arrived, a couple of weeks ago (it attaches very simply at the bottom of the rear of the freezer; two screws and plug-in wires). No problems since. Total cost, about $60 plus shipping. I can't even get a refrigerator repair guy to visit for less than that.
Remove the back cover inside the freezer, with a hair dryer, defrost the frosts built up over the fringes, only the 4 sides of the back panel needs to be defrost so that I can get access to the heater and Thermostat. The heater is a tube like and if it looks black, it is bad, the new one is filled with aluminum coils inside the tube that you can see. Replaced the heater and everything worked. It has been fine for a week now.
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